WinXP System Verification Error in STREAM.SYS WDM driver error 23b

Help! Please!
My IBM Thinkpad WindowsXP all of a sudden won't boot properly.
I'm at my wit's end on what to do to debug & repair.
I can't even tell if it's a hardware or a software problem.

I get a dark blue screen with 2 lines across the top saying -
SYSTEM VERIFICATION ERROR IN STREAM_SYS
WDM Driver error 23b

I booted to safe mode with networking and searched for stream.sys.
C:\WINDOWS\ServicePack\stream.sys
C:\WINDOWS\System32\drivers\stream.sys

But, I don't know what to do with these same size same date files.

In safe mode, I ran verifier.exe and it only found a couple of
drivers. I ran sigverif.exe and it found only one unsigned driver
(whatever unsigned means) which was -
C:\WINDOWS\System32\drivers\csmbatt.sys

I went to the device manager and found a "PM" device, whatever that
is, which had a caution icon next to it and reinstalled that driver
using the troubleshooter.

I even tried to run the Windows Recovery Program but it failed to run.

Alas, my IBM Windows XP machine still won't boot except to safe mode.
Windows XP is a cryptic program to me as the error means me nothing.
Do you know how to solve a "WDM Driver error 23b"?

Have you tried running sfc /scannow from the cmd prompt?

The full syntax os:


sfc [/scannow] [/scanonce] [/scanboot] [/revert] [/purgecache]
[/cachesize=x]

hth

Ciccio wrote:

Help! Please!
My IBM Thinkpad WindowsXP all of a sudden won't boot properly.
I'm at my wit's end on what to do to debug & repair.
I can't even tell if it's a hardware or a software problem.

I get a dark blue screen with 2 lines across the top saying -
SYSTEM VERIFICATION ERROR IN STREAM_SYS
WDM Driver error 23b

I booted to safe mode with networking and searched for stream.sys.
C:\WINDOWS\ServicePack\stream.sys
C:\WINDOWS\System32\drivers\stream.sys

But, I don't know what to do with these same size same date files.

In safe mode, I ran verifier.exe and it only found a couple of
drivers. I ran sigverif.exe and it found only one unsigned driver
(whatever unsigned means) which was -
C:\WINDOWS\System32\drivers\csmbatt.sys

I went to the device manager and found a "PM" device, whatever that
is, which had a caution icon next to it and reinstalled that driver
using the troubleshooter.

I even tried to run the Windows Recovery Program but it failed to run.

Alas, my IBM Windows XP machine still won't boot except to safe mode.
Windows XP is a cryptic program to me as the error means me nothing.
Do you know how to solve a "WDM Driver error 23b"?

On Sat, 11 Mar 2006 22:32:43 +0000, ANONYMOUS
wrote:
Have you tried running sfc /scannow from the cmd prompt?

Thank you so much for reading this and trying to help me!
I am stuck right now (in safe mode with networking) with this problem.

When I run "sfc /scannow" from the cmd prompt in safe mode, I get the
error that the "RPC service is unavailable" even though it is.

By the way, this reminds me, a lot of my install & uninstall activity
has been getting that RPC service error a lot lately. I wonder if it's
related? That's why I had run the Microsoft driver verifier.exe
program in the first place just before I got this dark blue screen.

Here is a paste of exactly what I see when I run sfc in WinXP:

C:\Documents and Settings\Administratorsfc /scannow
Windows File Protection could not initiate a scan of protected system
files. The specific error code is 0x000006ba [The RPC server is
unavailable.].

Funny thing is that the RPC service is available, even in safe mode.
Remote Procedure Call (RPC) RpcSs status = started

There was another "RPC" service which was not started:
Remote Procedure Call (RPC) Locator RpcLocator status = stopped
So, I tried starting it (since it was set to Manual) while I was in
safe mode.

But doubleclicking on it in the Computer Management console gave:
Could not start the Remote Procedure Call (RPC) Locator Service on
Local Computer. Error 1084: This service cannot be started in Safe
Mode.

Do you think this is the problem?

Have you got an OS CD with you? If so then then I would recommend you
to do a repair Install (to preserve your data and other programs) of the
OS so that it can re-copy the systems files from CD.

Please let us know so that we can give you instructions for this.


Ciccio wrote:

On Sat, 11 Mar 2006 22:32:43 +0000, ANONYMOUS
wrote:
Have you tried running sfc /scannow from the cmd prompt?

Thank you so much for reading this and trying to help me!
I am stuck right now (in safe mode with networking) with this problem.

When I run "sfc /scannow" from the cmd prompt in safe mode, I get the
error that the "RPC service is unavailable" even though it is.

By the way, this reminds me, a lot of my install & uninstall activity
has been getting that RPC service error a lot lately. I wonder if it's
related? That's why I had run the Microsoft driver verifier.exe
program in the first place just before I got this dark blue screen.

Here is a paste of exactly what I see when I run sfc in WinXP:

C:\Documents and Settings\Administratorsfc /scannow
Windows File Protection could not initiate a scan of protected system
files. The specific error code is 0x000006ba [The RPC server is
unavailable.].

Funny thing is that the RPC service is available, even in safe mode.
Remote Procedure Call (RPC) RpcSs status = started

There was another "RPC" service which was not started:
Remote Procedure Call (RPC) Locator RpcLocator status = stopped
So, I tried starting it (since it was set to Manual) while I was in
safe mode.

But doubleclicking on it in the Computer Management console gave:
Could not start the Remote Procedure Call (RPC) Locator Service on
Local Computer. Error 1084: This service cannot be started in Safe
Mode.

Do you think this is the problem?

On Sat, 11 Mar 2006 23:38:40 +0000, ANONYMOUS
wrote:
Have you got an OS CD with you? If so then then I would recommend you
to do a repair Install (to preserve your data and other programs) of the
OS so that it can re-copy the systems files from CD.

Would a borrowed WinXP CDROM work with a valid serial number?

I made the mistake of not asking for the manufacturer's configuration
CDROM when I bought the machine two years ago. I found out later IBM
only ships you a repair CDROM if you ask for it in the first month or
so after purchase (I forget how long exactly).

Since I have a valid Windows XP Professional serial number on the
bottom of the IBM ThinkPad PC, would it work to borrow a Windows XP
CDROM (I don't know from where yet but I can ask around) and then
re-install the operating system using my valid serial number on the
sticker on the bottom of my ThinkPad?

That is, is it legal to borrow a Windows XP CDROM if I have a
perfectly valid Windows XP serial number but I don't have the
installation CDROM because the manufacturer didn't send it?

The OEM Product Key affixed to your IBM computer is
only valid with IBM's recommended restore procedure
and is not valid with any other Windows XP CDs.
Contact IBM support for assistance.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------*----------------

"Ciccio" wrote:

| Would a borrowed WinXP CDROM work with a valid serial number?
|
| I made the mistake of not asking for the manufacturer's configuration
| CDROM when I bought the machine two years ago. I found out later IBM
| only ships you a repair CDROM if you ask for it in the first month or
| so after purchase (I forget how long exactly).
|
| Since I have a valid Windows XP Professional serial number on the
| bottom of the IBM ThinkPad PC, would it work to borrow a Windows XP
| CDROM (I don't know from where yet but I can ask around) and then
| re-install the operating system using my valid serial number on the
| sticker on the bottom of my ThinkPad?
|
| That is, is it legal to borrow a Windows XP CDROM if I have a
| perfectly valid Windows XP serial number but I don't have the
| installation CDROM because the manufacturer didn't send it?

No the borrowed one may not work becasue it has to be from IBM of the
same version as yours. These OEM CDs are all different and cause havocs
to systems trying to mismatch them.

However, it looks like your system has a hidden image of factory
settings and so restoring to factory level will solve all problems.
Before you do this you will need to backup your own files and documents
on a CD as we are trying to reset your system to the time when you first
received it from IBM.

Also, find all the CDs and documentations that came with the system as
this re required to bootup the system to start recovery and for proper
IBM instructions for doing so.

hth


Ciccio wrote:

On Sat, 11 Mar 2006 23:38:40 +0000, ANONYMOUS
wrote:
Have you got an OS CD with you? If so then then I would recommend you
to do a repair Install (to preserve your data and other programs) of the
OS so that it can re-copy the systems files from CD.

Would a borrowed WinXP CDROM work with a valid serial number?

I made the mistake of not asking for the manufacturer's configuration
CDROM when I bought the machine two years ago. I found out later IBM
only ships you a repair CDROM if you ask for it in the first month or
so after purchase (I forget how long exactly).

Since I have a valid Windows XP Professional serial number on the
bottom of the IBM ThinkPad PC, would it work to borrow a Windows XP
CDROM (I don't know from where yet but I can ask around) and then
re-install the operating system using my valid serial number on the
sticker on the bottom of my ThinkPad?

That is, is it legal to borrow a Windows XP CDROM if I have a
perfectly valid Windows XP serial number but I don't have the
installation CDROM because the manufacturer didn't send it?

On Sun, 12 Mar 2006 01:16:14 +0000, ANONYMOUS
wrote:
No the borrowed one may not work becasue it has to be from IBM of the
same version as yours. These OEM CDs are all different and cause havocs
to systems trying to mismatch them.

I found out some more information (after a few dozen reboots).
First off, the error starts with "IO" (I had omitted that by accident
from the first post).

IO System Verification Error in stream.sys
WDM Driver error 23b

What I did, in safe mode, was turn OFF the Windows "verifier.exe"
settings. Then, upon the next reboot, I was able to boot back into
Windows XP. Amazing!

You'd think the Microsoft verifier.exe program supplied in Windows XP
wouldn't prevent a reboot. I guess I'll just leave that Windows XP
verifier.exe program out of my repetoire!

Thanks for all the help. I think I'm up and running fine now. I have
no idea what that error message meant though.

Windows verifier.exe program is very important. It verifies the drivers
and helps you to trouble shoot them.

You need to get to the bottom of this error. IO error indicates some
form of Input/Output errors which could be:

USB Camera,
Video Capture Devices
keyboard/mouse
etc etc.

I am glad everything works for now so good luck. I strongly recommend
you to back up your data everyday just in case the problem starts
again. I suspect, verifier.exe will come back as XP has the habbit of
reinstalling missing files!!

hth


Ciccio wrote:

On Sun, 12 Mar 2006 01:16:14 +0000, ANONYMOUS
wrote:
No the borrowed one may not work becasue it has to be from IBM of the
same version as yours. These OEM CDs are all different and cause havocs
to systems trying to mismatch them.

I found out some more information (after a few dozen reboots).
First off, the error starts with "IO" (I had omitted that by accident
from the first post).

IO System Verification Error in stream.sys
WDM Driver error 23b

What I did, in safe mode, was turn OFF the Windows "verifier.exe"
settings. Then, upon the next reboot, I was able to boot back into
Windows XP. Amazing!

You'd think the Microsoft verifier.exe program supplied in Windows XP
wouldn't prevent a reboot. I guess I'll just leave that Windows XP
verifier.exe program out of my repetoire!

Thanks for all the help. I think I'm up and running fine now. I have
no idea what that error message meant though.

Ciccio wrote:

Help! Please!
My IBM Thinkpad WindowsXP all of a sudden won't boot properly.
I'm at my wit's end on what to do to debug & repair.
I can't even tell if it's a hardware or a software problem.

I get a dark blue screen with 2 lines across the top saying -
SYSTEM VERIFICATION ERROR IN STREAM_SYS
WDM Driver error 23b

I booted to safe mode with networking and searched for stream.sys.
C:\WINDOWS\ServicePack\stream.sys
C:\WINDOWS\System32\drivers\stream.sys

But, I don't know what to do with these same size same date files.

In safe mode, I ran verifier.exe and it only found a couple of
drivers. I ran sigverif.exe and it found only one unsigned driver
(whatever unsigned means) which was -
C:\WINDOWS\System32\drivers\csmbatt.sys

I went to the device manager and found a "PM" device, whatever that
is, which had a caution icon next to it and reinstalled that driver
using the troubleshooter.

I even tried to run the Windows Recovery Program but it failed to run.

Alas, my IBM Windows XP machine still won't boot except to safe mode.
Windows XP is a cryptic program to me as the error means me nothing.
Do you know how to solve a "WDM Driver error 23b"?

Do some reading in these links from a Google search. Could be video
card related. Good luck.

http://www.google.com/search?hl=en&l...22&btnG=Search

--
Rock
MS MVP Windows - Shell/User

On Sun, 12 Mar 2006 02:27:09 +0000, ANONYMOUS
wrote:
Windows verifier.exe program is very important. It verifies the drivers
and helps you to trouble shoot them.

Apparently, from the Microsoft KB article
http://support.microsoft.com/?kbid=244617, the Windows XP "stream.sys"
is a "WDM" driver which is "improperly written".

My version of C:\windows\system32\drivers\stream.sys is version
5.3.2600.2180 (xpsp_sp2_rtm.040803-2158).

QUESTION:
What version is your stream.sys driver for WinXP SP2?

If I need a new stream.sys driver, where would I go to get one?

On Sat, 11 Mar 2006 19:10:58 -0600, "Carey Frisch [MVP]"
wrote:

The OEM Product Key affixed to your IBM computer is
only valid with IBM's recommended restore procedure
and is not valid with any other Windows XP CDs.
Contact IBM support for assistance.

I picked up the IBM Recovery CDROM instructions
ftp://ftp.software.ibm.com/pc/pccbbs...df/01r8023.pdf
by calling IBM at 1-800-IBM-SERV (1-800-426-7378) which was,
surprisingly, open 24/7. Since my PC is still under warranty (they
have a downloadable program that automatically verifies the warranty
http://www-307.ibm.com/pc/support/si...id=MIGR-4VGUYW),
they said they'd ship the recovery CDROM.

In addition, they suggested I use their website program which
automatically verifies warranty information and automatically updates
the dozens of the IBM Thinkpad drivers
http://www-307.ibm.com/pc/support/si...id=SOFT-UPDATE

Maybe one of these updated drivers will solve the stream.sys WDM error
bug! I'll let you know (please give ideas if you have any).

On Sat, 11 Mar 2006 23:15:08 GMT, Ciccio
wrote:
When I run "sfc /scannow" from the cmd prompt in safe mode, I get the
error that the "RPC service is unavailable" even though it is.

What does the RPC server do anyway? What is it on a home network of
ONE computer? Which server is the RPC server?

I googled and found many people had the error "RPC Server is
Unavailable" but none that I found explained what the RPC server is
anyway?

To prove the RPC service was running, I ran:
C:\Documents and Settings\Administratornet start
Which gave as its output:

These Windows services are started:
Cryptographic Services
DHCP Client
Event Log
IBM PM Service
Network Connections
Plug and Play
Print Spooler
Protected Storage
Remote Procedure Call (RPC)
Remote Procedure Call (RPC) Locator
Server
SoundMAX Agent Service
System Restore Service
Task Scheduler
Windows Audio
Windows Firewall/Internet Connection Sharing (ICS)
Windows Image Acquisition (WIA)
Windows Management Instrumentation
Windows Time
Wireless Zero Configuration
Workstation
The command completed successfully.

So, clearly the RPC service (note service, not server) is running.

But what is a RPC SERVER?

"The RPC service is unavailable" even though it is.

I'll try the troubleshooting hints at
http://support.microsoft.com/default...;en-us;Q224370

It seems that I don't understand what a "RPC Server" is for a home
machine that is the only machine on the wireless network.

Do you?

I too have this version:

5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)

hth


Ciccio wrote:

On Sun, 12 Mar 2006 02:27:09 +0000, ANONYMOUS
wrote:
Windows verifier.exe program is very important. It verifies the drivers
and helps you to trouble shoot them.

Apparently, from the Microsoft KB article
http://support.microsoft.com/?kbid=244617, the Windows XP "stream.sys"
is a "WDM" driver which is "improperly written".

My version of C:\windows\system32\drivers\stream.sys is version
5.3.2600.2180 (xpsp_sp2_rtm.040803-2158).

QUESTION:
What version is your stream.sys driver for WinXP SP2?

If I need a new stream.sys driver, where would I go to get one?