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#1
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Win XP-SP2 RC-1
Just installed XP service pack 2, Release Candidate 1 on
my Win XP-Pro machine and now I am having issues running Windows Installer and Disk Manager. When I attempt to install programs, such as the latest Tech-Net monthly CD", using MSI, I get an error stating "The Windows Installer Service Could Not Be Accessed" Then it goes on to say that this could be caused if you are running Windows in safe mode or the installer program is not properly installed. The Installer service is not startedby default, but when I do start it manually, it doesn't help because I get the same error regardless of what state the installer service is in. I would like to reinstall the MSI but I don't know how to do this on XP without reinstalling the entire OS. The "distributable" install package that I have found for MSI is only for 2K and NT systems. If I try to run it on XP it complains that it for the wrong OS. Also, I can no longer access the Disk Manager. When I try to start it I get an "Access Denied" error. Can't get to the bottom of either of these issues. I am logged in using the administrators account but that doesn't seem to help at all. I can't roll the system back because when I applied SP2- RC1 the option to save backup files was grayed out so I had to do the install without backing things up. Bummer!! |
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#2
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Win XP-SP2 RC-1
Hi
There are News Groups specific to SP2: http://communities.microsoft.com/new...xpsp2&slcid=us -- Will Denny MS-MVP Windows - Shell/User "TurboBob" wrote in message ... | Just installed XP service pack 2, Release Candidate 1 on | my Win XP-Pro machine and now I am having issues running | Windows Installer and Disk Manager. | | When I attempt to install programs, such as the latest | Tech-Net monthly CD", using MSI, I get an error | stating "The Windows Installer Service Could Not Be | Accessed" Then it goes on to say that this could be | caused if you are running Windows in safe mode or the | installer program is not properly installed. | | The Installer service is not startedby default, but when | I do start it manually, it doesn't help because I get the | same error regardless of what state the installer service | is in. | | I would like to reinstall the MSI but I don't know how to | do this on XP without reinstalling the entire OS. | The "distributable" install package that I have found for | MSI is only for 2K and NT systems. If I try to run it on | XP it complains that it for the wrong OS. | | Also, I can no longer access the Disk Manager. When I try | to start it I get an "Access Denied" error. | | Can't get to the bottom of either of these issues. I am | logged in using the administrators account but that | doesn't seem to help at all. | | I can't roll the system back because when I applied SP2- | RC1 the option to save backup files was grayed out so I | had to do the install without backing things up. Bummer!! |
#4
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Win XP-SP2 RC-1
Greetings --
During the installation of WinXP's SP2 RC1, the option of backing up the old files is "grayed out" because you're given no choice - the files _will_ be backed up, whether you want it or not. If you do want to uninstall the SP, Control Panel Add/Remove Programs. Be sure you've placed a checkmark in the "Show Updates" option at the top. Bruce Chambers -- Help us help you: http://dts-l.org/goodpost.htm http://www.catb.org/~esr/faqs/smart-questions.html You can have peace. Or you can have freedom. Don't ever count on having both at once. - RAH "TurboBob" wrote in message ... Just installed XP service pack 2, Release Candidate 1 on my Win XP-Pro machine and now I am having issues running Windows Installer and Disk Manager. When I attempt to install programs, such as the latest Tech-Net monthly CD", using MSI, I get an error stating "The Windows Installer Service Could Not Be Accessed" Then it goes on to say that this could be caused if you are running Windows in safe mode or the installer program is not properly installed. The Installer service is not startedby default, but when I do start it manually, it doesn't help because I get the same error regardless of what state the installer service is in. I would like to reinstall the MSI but I don't know how to do this on XP without reinstalling the entire OS. The "distributable" install package that I have found for MSI is only for 2K and NT systems. If I try to run it on XP it complains that it for the wrong OS. Also, I can no longer access the Disk Manager. When I try to start it I get an "Access Denied" error. Can't get to the bottom of either of these issues. I am logged in using the administrators account but that doesn't seem to help at all. I can't roll the system back because when I applied SP2- RC1 the option to save backup files was grayed out so I had to do the install without backing things up. Bummer!! |
#5
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Win XP-SP2 RC-1
Thanks for your help. I did try that already and it
didn't solve anything. -----Original Message----- hi, try this Log on to your computer as an administrator. Click Start, and then click Run,cmd, and then click OK. At the command prompt, "msiexec.exe /unregister", and then press ENTER. Type "msiexec /regserver", and then press ENTER. You may need to do the following; Verify that the SYSTEM account has full control access permissions to the HKEY_CLASSES_ROOT hive in the Windows registry. Click Start, click Run, regedit Click the following registry hive: HKEY_CLASSES_ROOT On the Edit menu, click Permissions. Need to make sure SYSTEM has full permissions. If it's not there you need to add system and give it full permissions. click add from this location needs to be local machine object name, type in system and then click check names then press okay, system will then appear in the group or user names, click on it then assing it full control and read. let me know how it goes. thanks Lavan . |
#6
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Win XP-SP2 RC-1
Yes I did. This is not a production machine. However, If
the problem happened on this machine it will probibly happen on a large percentage of the other 200 machines on my network. I want to be sure that I know how to resolve the issue if/when it does happen. -----Original Message----- Did you happen to read the following statement before attempting to install the SP2 RC1 beta? WARNING! This technical preview is unsupported and is intended for testing purposes only. Do not use in production environments. Welcome to Windows XP SP2 Technical Preview Newsgroups http://communities.microsoft.com/new...s/default.asp? icp=xpsp2&slcid=us -- Carey Frisch Microsoft MVP Windows XP - Shell/User Be Smart! Protect your PC! http://www.microsoft.com/security/protect/ --------------------------------------------------------- --------------------------- "TurboBob" wrote in message: ... | Just installed XP service pack 2, Release Candidate 1 on | my Win XP-Pro machine and now I am having issues running | Windows Installer and Disk Manager. | | When I attempt to install programs, such as the latest | Tech-Net monthly CD", using MSI, I get an error | stating "The Windows Installer Service Could Not Be | Accessed" Then it goes on to say that this could be | caused if you are running Windows in safe mode or the | installer program is not properly installed. | | The Installer service is not startedby default, but when | I do start it manually, it doesn't help because I get the | same error regardless of what state the installer service | is in. | | I would like to reinstall the MSI but I don't know how to | do this on XP without reinstalling the entire OS. | The "distributable" install package that I have found for | MSI is only for 2K and NT systems. If I try to run it on | XP it complains that it for the wrong OS. | | Also, I can no longer access the Disk Manager. When I try | to start it I get an "Access Denied" error. | | Can't get to the bottom of either of these issues. I am | logged in using the administrators account but that | doesn't seem to help at all. | | I can't roll the system back because when I applied SP2- | RC1 the option to save backup files was grayed out so I | had to do the install without backing things up. Bummer!! |
#7
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Win XP-SP2 RC-1
Hi,
Thanks for the info. I will check it out. -----Original Message----- Hi There are News Groups specific to SP2: http://communities.microsoft.com/new...s/default.asp? icp=xpsp2&slcid=us -- Will Denny MS-MVP Windows - Shell/User "TurboBob" wrote in message ... | Just installed XP service pack 2, Release Candidate 1 on | my Win XP-Pro machine and now I am having issues running | Windows Installer and Disk Manager. | | When I attempt to install programs, such as the latest | Tech-Net monthly CD", using MSI, I get an error | stating "The Windows Installer Service Could Not Be | Accessed" Then it goes on to say that this could be | caused if you are running Windows in safe mode or the | installer program is not properly installed. | | The Installer service is not startedby default, but when | I do start it manually, it doesn't help because I get the | same error regardless of what state the installer service | is in. | | I would like to reinstall the MSI but I don't know how to | do this on XP without reinstalling the entire OS. | The "distributable" install package that I have found for | MSI is only for 2K and NT systems. If I try to run it on | XP it complains that it for the wrong OS. | | Also, I can no longer access the Disk Manager. When I try | to start it I get an "Access Denied" error. | | Can't get to the bottom of either of these issues. I am | logged in using the administrators account but that | doesn't seem to help at all. | | I can't roll the system back because when I applied SP2- | RC1 the option to save backup files was grayed out so I | had to do the install without backing things up. Bummer!! . |
#8
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Win XP-SP2 RC-1
Bruce,
You are truly a God. Thanks for your help. I never realized that check box was there. Thanks to your tip I was finally able to successfully uninstall the service pack and now things are back to normal. Thanks again for your help, TurboBob -----Original Message----- Greetings -- During the installation of WinXP's SP2 RC1, the option of backing up the old files is "grayed out" because you're given no choice - the files _will_ be backed up, whether you want it or not. If you do want to uninstall the SP, Control Panel Add/Remove Programs. Be sure you've placed a checkmark in the "Show Updates" option at the top. Bruce Chambers -- Help us help you: http://dts-l.org/goodpost.htm http://www.catb.org/~esr/faqs/smart-questions.html You can have peace. Or you can have freedom. Don't ever count on having both at once. - RAH "TurboBob" wrote in message ... Just installed XP service pack 2, Release Candidate 1 on my Win XP-Pro machine and now I am having issues running Windows Installer and Disk Manager. When I attempt to install programs, such as the latest Tech-Net monthly CD", using MSI, I get an error stating "The Windows Installer Service Could Not Be Accessed" Then it goes on to say that this could be caused if you are running Windows in safe mode or the installer program is not properly installed. The Installer service is not startedby default, but when I do start it manually, it doesn't help because I get the same error regardless of what state the installer service is in. I would like to reinstall the MSI but I don't know how to do this on XP without reinstalling the entire OS. The "distributable" install package that I have found for MSI is only for 2K and NT systems. If I try to run it on XP it complains that it for the wrong OS. Also, I can no longer access the Disk Manager. When I try to start it I get an "Access Denied" error. Can't get to the bottom of either of these issues. I am logged in using the administrators account but that doesn't seem to help at all. I can't roll the system back because when I applied SP2- RC1 the option to save backup files was grayed out so I had to do the install without backing things up. Bummer!! . |
#9
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Win XP-SP2 RC-1
Greetings --
You're welcome. Bruce Chambers -- Help us help you: http://dts-l.org/goodpost.htm http://www.catb.org/~esr/faqs/smart-questions.html You can have peace. Or you can have freedom. Don't ever count on having both at once. - RAH wrote in message ... Bruce, You are truly a God. Thanks for your help. I never realized that check box was there. Thanks to your tip I was finally able to successfully uninstall the service pack and now things are back to normal. Thanks again for your help, TurboBob |
#10
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Win XP-SP2 RC-1
hi,
try this Log on to your computer as an administrator. Click Start, and then click Run,cmd, and then click OK. At the command prompt, "msiexec.exe /unregister", and then press ENTER. Type "msiexec /regserver", and then press ENTER. You may need to do the following; Verify that the SYSTEM account has full control access permissions to the HKEY_CLASSES_ROOT hive in the Windows registry. Click Start, click Run, regedit Click the following registry hive: HKEY_CLASSES_ROOT On the Edit menu, click Permissions. Need to make sure SYSTEM has full permissions. If it's not there you need to add system and give it full permissions. click add from this location needs to be local machine object name, type in system and then click check names then press okay, system will then appear in the group or user names, click on it then assing it full control and read. let me know how it goes. thanks Lavan |
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