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Unable to install Mobile Office Kit
I am unable to install a Verizon Mobile Office Kit for a LG VX4400b cell
phone on a Dell Inspiron 5160 (Windows XP Home). I began installing it using the included CD to install the drivers. At first when installing QuickLink Mobile, it wouldn't recognize my cell phone connected to a USB port although the Installation Wizard recognized it. I uninstalled everything and started over and was able to complete the installation, but when I tried to connect to the internet in caused my computer to lock up. If I started the computer when my cell phone was plugged in, it also locked up. I eventually found someone at Verizon who told me that I should download new drivers specifically for a LG VX4400 phone and Windows XP, which I did. However, the QuickLink Mobile still will not recognize my phone. The device manager says my USB port and Com Ports are working correctly. One thing I did notice is that the Cell Phone is no longer listed as a modem and is only shown connected to a USB port. Can anyone help me? Thanks. |
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