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SMART status bad, backup and replace message



 
 
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  #1  
Old July 22nd 12, 04:28 PM posted to microsoft.public.windowsxp.hardware
laryk
external usenet poster
 
Posts: 1
Default SMART status bad, backup and replace message

I put my father's HDD (Barracuda 7200.12 500Gb) into my Windows 7 desktop and try to boot. But received BIOS message "SMART status bad, backup and replace message". Seems like the HDD is died.

OK, I disabled SMART check in BIOS and boot my Windows successfully. However I do not see the HDD nor in the Windows Explorer, nor in the Disk Management.
But If I tried to boot from the HDD (accidentally), the father's Windows XP started to boot.
So, seems like the HDD is not dead.

Could anyone help me to access the HDD in order to backup data?
Thanks very much.
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  #2  
Old July 22nd 12, 10:45 PM posted to microsoft.public.windowsxp.hardware
Paul
external usenet poster
 
Posts: 18,275
Default SMART status bad, backup and replace message

laryk wrote:
I put my father's HDD (Barracuda 7200.12 500Gb) into my Windows 7 desktop and try to boot.
But received BIOS message "SMART status bad, backup and replace message". Seems like the HDD is died.

OK, I disabled SMART check in BIOS and boot my Windows successfully. However I do not see
the HDD nor in the Windows Explorer, nor in the Disk Management.
But If I tried to boot from the HDD (accidentally), the father's Windows XP started to boot.
So, seems like the HDD is not dead.

Could anyone help me to access the HDD in order to backup data?
Thanks very much.


By definition, SMART cannot "deliver a death certificate".

The reason being, that when a disk drive dies, it ceases to communicate
with the OS, and is completely mute. That means, if the disk drive
is really sick, the SMART subsystem within it, cannot report anything.

So if SMART still works, and the status is bad, then the disk is "sick".
When the disk stops communicating entirely, by definition, then it's "dead".

If you cannot get the file systems on the disk to mount, you need
to do a sector by sector backup of the disk. As soon as is practical.
Each time you power off and power on the disk, there is a danger
it may die completely. So your first priority is a backup.

If the file system on the partition still mounts, *then* you can
do a file by file backup. A regular backup operation. Or, even
a copy and paste.

If the file system is damaged, and certain folders are no longer
accessible, you might be tempted to run "CHKDSK" and fix it. But,
the thing is, if the disk is sick enough, that might make things
worse.

If you can't see files at all, then file by file backup is out
of the question. Then, you need sector by sector backup. It's
possible Acronis has that as an option. Maybe, even the version
of Acronis available on the Seagate site for download could do it.
(Check the downloadable manual, but I think "DiscWizard" is just
a rebranded Acronis tool.)

http://www.seagate.com/support/downloads/discwizard/

http://www.seagate.com/files/www-con...g.en.14382.pdf

(Page 8)

"However, you may use an option that lets you include in an
image all of the sectors of a hard disc (so called sector-by-sector
backup).

If that tool supports it, that's one way to get the data off the
disk and onto another disk which is the same size or larger.

But, you're going to need a destination disk, to hold the captured
information. Once the data is on a known-good disk, then you
can try running CHKDSK or whatever. That is, if
you can get the disk partition to mount.

A reason for a partition not mounting, can be drive letters.
So before panicking, first fire up Disk Management (diskmgmt.msc from
Start : Run), and see if partitions are shown there. Maybe it's just
a drive letter conflict in your guest OS.

There are some free tools I would normally promote, but generally
they're a bit too fiddly for general usage. You have the option
of finding one of those $39.95 "data recovery programs", to get
the data back. The reason I'm not a fan of immediately reaching
for CHKDSK, is there's no guarantee CHKDSK can repair every problem
it runs into. I like CHKDSK, if the disk drive is known to be
healthy, as then, less can go wrong. If the disk is sick, then
CHKDSK might not be the best thing to use.

If you're on a limited budget, the program here (drive rescue) can
attempt to copy files off an NTFS partition. You'll still need
a separate disk and space, to receive the resultant recovered files.
Any time you're working on busted disks, you need space to hold
the recovered files. They should not be written back to the
broken disk...

http://web.archive.org/web/200701010...rescue19d.html

http://web.archive.org/web/200303031...rescue19d.html

Seagate also appears to be promoting their own file scavenger.

https://services.seagate.com/diysoftware.aspx

"Seagate File Recovery"

I've not seen or heard of that, so no idea what they've
re-branded for that purpose.

*******

If you can't get the Seagate download, to do a sector-by-sector
backup, there is a linux recipe here. You have to be an experienced
Linux person, to do this.

http://www.cgsecurity.org/wiki/Damaged_Hard_Disk

"The best method: Antonio Diaz's GNU 'ddrescue'

./ddrescue -n /dev/old_disk /dev/new_disk rescued.log

./ddrescue -r 1 /dev/old_disk /dev/new_disk rescued.log
"

That's an example of something that won't be practical for most people.

On the same site, is a copy of TestDisk. That can be run from
Windows, without rebooting or anything. You do *not* want to be
writing out a new MBR with this. I'm pointing you to this, because
it has an option to "display files" within a partition. That is, if
the partition header is intact. It's yet another measure, of
how damaged the thing is.

http://www.cgsecurity.org/wiki/TestDisk

http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step

"Press p to list its files

http://www.cgsecurity.org/mw/images/List_files.gif

"

So that shows a way of viewing files, if there is something
to view. This doesn't particularly solve the data recovery
problem, but shows the files are potentially still there.

*******

Your priority right now, is making a backup... somehow.

Good luck,
Paul
  #3  
Old July 29th 12, 10:17 AM posted to microsoft.public.windowsxp.hardware
rjk
external usenet poster
 
Posts: 478
Default SMART status bad, backup and replace message


"Paul" wrote in message
...
laryk wrote:
I put my father's HDD (Barracuda 7200.12 500Gb) into my Windows 7 desktop
and try to boot. But received BIOS message "SMART status bad, backup and
replace message". Seems like the HDD is died.

OK, I disabled SMART check in BIOS and boot my Windows successfully.
However I do not see the HDD nor in the Windows Explorer, nor in the Disk
Management.
But If I tried to boot from the HDD (accidentally), the father's Windows
XP started to boot.
So, seems like the HDD is not dead.

Could anyone help me to access the HDD in order to backup data?
Thanks very much.


By definition, SMART cannot "deliver a death certificate".

The reason being, that when a disk drive dies, it ceases to communicate
with the OS, and is completely mute. That means, if the disk drive
is really sick, the SMART subsystem within it, cannot report anything.

So if SMART still works, and the status is bad, then the disk is "sick".
When the disk stops communicating entirely, by definition, then it's
"dead".

If you cannot get the file systems on the disk to mount, you need
to do a sector by sector backup of the disk. As soon as is practical.
Each time you power off and power on the disk, there is a danger
it may die completely. So your first priority is a backup.

If the file system on the partition still mounts, *then* you can
do a file by file backup. A regular backup operation. Or, even
a copy and paste.

If the file system is damaged, and certain folders are no longer
accessible, you might be tempted to run "CHKDSK" and fix it. But,
the thing is, if the disk is sick enough, that might make things
worse.

If you can't see files at all, then file by file backup is out
of the question. Then, you need sector by sector backup. It's
possible Acronis has that as an option. Maybe, even the version
of Acronis available on the Seagate site for download could do it.
(Check the downloadable manual, but I think "DiscWizard" is just
a rebranded Acronis tool.)

http://www.seagate.com/support/downloads/discwizard/

http://www.seagate.com/files/www-con...g.en.14382.pdf

(Page 8)

"However, you may use an option that lets you include in an
image all of the sectors of a hard disc (so called sector-by-sector
backup).

If that tool supports it, that's one way to get the data off the
disk and onto another disk which is the same size or larger.

But, you're going to need a destination disk, to hold the captured
information. Once the data is on a known-good disk, then you
can try running CHKDSK or whatever. That is, if
you can get the disk partition to mount.

A reason for a partition not mounting, can be drive letters.
So before panicking, first fire up Disk Management (diskmgmt.msc from
Start : Run), and see if partitions are shown there. Maybe it's just
a drive letter conflict in your guest OS.

There are some free tools I would normally promote, but generally
they're a bit too fiddly for general usage. You have the option
of finding one of those $39.95 "data recovery programs", to get
the data back. The reason I'm not a fan of immediately reaching
for CHKDSK, is there's no guarantee CHKDSK can repair every problem
it runs into. I like CHKDSK, if the disk drive is known to be
healthy, as then, less can go wrong. If the disk is sick, then
CHKDSK might not be the best thing to use.

If you're on a limited budget, the program here (drive rescue) can
attempt to copy files off an NTFS partition. You'll still need
a separate disk and space, to receive the resultant recovered files.
Any time you're working on busted disks, you need space to hold
the recovered files. They should not be written back to the
broken disk...

http://web.archive.org/web/200701010...rescue19d.html

http://web.archive.org/web/200303031...rescue19d.html

Seagate also appears to be promoting their own file scavenger.

https://services.seagate.com/diysoftware.aspx

"Seagate File Recovery"

I've not seen or heard of that, so no idea what they've
re-branded for that purpose.

*******

If you can't get the Seagate download, to do a sector-by-sector
backup, there is a linux recipe here. You have to be an experienced
Linux person, to do this.

http://www.cgsecurity.org/wiki/Damaged_Hard_Disk

"The best method: Antonio Diaz's GNU 'ddrescue'

./ddrescue -n /dev/old_disk /dev/new_disk rescued.log

./ddrescue -r 1 /dev/old_disk /dev/new_disk rescued.log
"

That's an example of something that won't be practical for most people.

On the same site, is a copy of TestDisk. That can be run from
Windows, without rebooting or anything. You do *not* want to be
writing out a new MBR with this. I'm pointing you to this, because
it has an option to "display files" within a partition. That is, if
the partition header is intact. It's yet another measure, of
how damaged the thing is.

http://www.cgsecurity.org/wiki/TestDisk

http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step

"Press p to list its files

http://www.cgsecurity.org/mw/images/List_files.gif

"

So that shows a way of viewing files, if there is something
to view. This doesn't particularly solve the data recovery
problem, but shows the files are potentially still there.

*******

Your priority right now, is making a backup... somehow.

Good luck,
Paul


Ignoring the situation where the OP has plonked that hd into different
hardware, (he did say he tried to boot-up from it),
....his main aim seems to be data recovery, ...he mentioned a negative SMART
report, ...
.....would not the best approach be, (if there is some service life left in
the hd), to let Spinrite 6 do its' stuff ?

regards, Richard








  #4  
Old July 29th 12, 10:19 AM posted to microsoft.public.windowsxp.hardware
rjk
external usenet poster
 
Posts: 478
Default SMART status bad, backup and replace message


"laryk" wrote in message
...
I put my father's HDD (Barracuda 7200.12 500Gb) into my Windows 7 desktop
and try to boot. But received BIOS message "SMART status bad, backup and
replace message". Seems like the HDD is died.

OK, I disabled SMART check in BIOS and boot my Windows successfully.
However I do not see the HDD nor in the Windows Explorer, nor in the Disk
Management.
But If I tried to boot from the HDD (accidentally), the father's Windows
XP started to boot.
So, seems like the HDD is not dead.

Could anyone help me to access the HDD in order to backup data?
Thanks very much.


.....and of course, shouldn't he be connected it as a slave drive, for data
recovery, and not trying to boot up from it ?

regards, Richard


  #5  
Old July 29th 12, 10:19 AM posted to microsoft.public.windowsxp.hardware
rjk
external usenet poster
 
Posts: 478
Default SMART status bad, backup and replace message


"laryk" wrote in message
...
I put my father's HDD (Barracuda 7200.12 500Gb) into my Windows 7 desktop
and try to boot. But received BIOS message "SMART status bad, backup and
replace message". Seems like the HDD is died.

OK, I disabled SMART check in BIOS and boot my Windows successfully.
However I do not see the HDD nor in the Windows Explorer, nor in the Disk
Management.
But If I tried to boot from the HDD (accidentally), the father's Windows
XP started to boot.
So, seems like the HDD is not dead.

Could anyone help me to access the HDD in order to backup data?
Thanks very much.


.....and of course, shouldn't he be connected it as a slave drive, for data
recovery, and not trying to boot up from it ?

regards, Richard


  #6  
Old July 29th 12, 10:19 AM posted to microsoft.public.windowsxp.hardware
rjk
external usenet poster
 
Posts: 478
Default SMART status bad, backup and replace message


"laryk" wrote in message
...
I put my father's HDD (Barracuda 7200.12 500Gb) into my Windows 7 desktop
and try to boot. But received BIOS message "SMART status bad, backup and
replace message". Seems like the HDD is died.

OK, I disabled SMART check in BIOS and boot my Windows successfully.
However I do not see the HDD nor in the Windows Explorer, nor in the Disk
Management.
But If I tried to boot from the HDD (accidentally), the father's Windows
XP started to boot.
So, seems like the HDD is not dead.

Could anyone help me to access the HDD in order to backup data?
Thanks very much.


.....and of course, shouldn't he be connected it as a slave drive, for data
recovery, and not trying to boot up from it ?

regards, Richard


  #7  
Old July 29th 12, 11:21 AM posted to microsoft.public.windowsxp.hardware
rjk
external usenet poster
 
Posts: 478
Default SMART status bad, backup and replace message


"RJK" wrote in message
...


....sorry for repeats, dunno how that happened !

regards, Richard


  #8  
Old July 31st 12, 01:35 AM posted to microsoft.public.windowsxp.hardware
Don Phillipson[_4_]
external usenet poster
 
Posts: 1,185
Default SMART status bad, backup and replace message

"RJK" wrote in message
...

....and of course, shouldn't he be connected it as a slave drive, for data
recovery, and not trying to boot up from it ?


The master/slave configuration was dictated by early AT
hardware, how to connect two drives to the motherboard
through a single connection. The BIOS determines from
which drive we may boot (and is not governed by the
master/slave configuration. If it were, we might not be
able to boot from a CD.)

--
Don Phillipson
Carlsbad Springs
(Ottawa Canada)


 




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