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#1
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Cannot update Windows after a clean installation
Hello
I've just reinstalled the os on my pc using my Windows XP SP2 disc. I cannot however update this installation from the Windows update site & all the workrounds seem to need SP3. Automatic updating overnight did nothing and an attempted manual update, choosing express or custom produces the message that the website has encounted a problem. Tony |
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#2
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Cannot update Windows after a clean installation
"Tony" wrote in message
... Hello I've just reinstalled the os on my pc using my Windows XP SP2 disc. I cannot however update this installation from the Windows update site & all the workrounds seem to need SP3. Automatic updating overnight did nothing and an attempted manual update, choosing express or custom produces the message that the website has encounted a problem. Since you had a boot kit infection in your MBR, it may still be there if you did not remove it with the Kaspersky Rescue CD (see your previous thread). Formatting and reinstalling doesn't necessarily get rid of MBR infections. Download, save to your desktop, and run, MBRCheck from he http://www.majorgeeks.com/MBRCheck_d7076.html Post back with what it says on the last line, which says if you have a clean MBR. For your Update problem, temporarily turn off Automatic Updates, go here, download the IE8 installer, save it to your desktop: http://www.microsoft.com/en-us/downl...ils.aspx?id=43 Temporarily disable your anti-virus' resident shield, run the IE8 installer, say yes to installing its updates at the same time, and install IE8. Reboot when done... twice. Click Start All Programs, at the top of the Programs menu should be a link to Windows Update web site. Click it, install the ActiveX control when prompted, continue on till you can do a Custom scan for updates, and install updates. If there is still a problem installing updates, go he You cannot install updates after a repair install of Windows XP or after Windows XP SP3 is installed immediately after a clean install of Windows XP SP2 http://support.microsoft.com/kb/943144 Download and install the Windows Update Agent per Method 1 in the Resolution section of the article, then try Windows Update. If that doesn't help, use the Fix-It button in Method 2. You should be able to install updates after one of these steps. After that, re-enable your AV resident shield, and turn on Automatic Updates in Control Panel. -- Glen Ventura MS MVP Oct. 2002 - Sept. 2009 CompTIA A+ |
#3
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Cannot update Windows after a clean installation
On 03/11/2012 15:13, glee wrote:
"Tony" wrote in message ... Hello I've just reinstalled the os on my pc using my Windows XP SP2 disc. I cannot however update this installation from the Windows update site & all the workrounds seem to need SP3. Automatic updating overnight did nothing and an attempted manual update, choosing express or custom produces the message that the website has encounted a problem. Since you had a boot kit infection in your MBR, it may still be there if you did not remove it with the Kaspersky Rescue CD (see your previous thread). Formatting and reinstalling doesn't necessarily get rid of MBR infections. Download, save to your desktop, and run, MBRCheck from he http://www.majorgeeks.com/MBRCheck_d7076.html Post back with what it says on the last line, which says if you have a clean MBR. For your Update problem, temporarily turn off Automatic Updates, go here, download the IE8 installer, save it to your desktop: http://www.microsoft.com/en-us/downl...ils.aspx?id=43 Temporarily disable your anti-virus' resident shield, run the IE8 installer, say yes to installing its updates at the same time, and install IE8. Reboot when done... twice. Click Start All Programs, at the top of the Programs menu should be a link to Windows Update web site. Click it, install the ActiveX control when prompted, continue on till you can do a Custom scan for updates, and install updates. If there is still a problem installing updates, go he You cannot install updates after a repair install of Windows XP or after Windows XP SP3 is installed immediately after a clean install of Windows XP SP2 http://support.microsoft.com/kb/943144 Download and install the Windows Update Agent per Method 1 in the Resolution section of the article, then try Windows Update. If that doesn't help, use the Fix-It button in Method 2. You should be able to install updates after one of these steps. After that, re-enable your AV resident shield, and turn on Automatic Updates in Control Panel. Thank you again. I've run MBR check and get the result (I hope I've copied the numbers correctly) - Windows XP MBR Code Detected SHAIA38B874B7713D1B51CBC449F4EF809BODEC644A Tony |
#4
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Cannot update Windows after a clean installation
On 11/03/2012 06:43 AM, Tony wrote:
Hello I've just reinstalled the os on my pc using my Windows XP SP2 disc. I cannot however update this installation from the Windows update site & all the workrounds seem to need SP3. Automatic updating overnight did nothing and an attempted manual update, choosing express or custom produces the message that the website has encounted a problem. Tony Just Google for XP sp3 direct download and install sp3 manually BTW: How did you solve the problem of not being able to reinstall XP -- https://www.createspace.com/3707686 |
#5
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Forgot to mention
Just recalled that you will not be able to do a Windows update using IE6 you will need to install IE7 or IE8 first http://windows.microsoft.com/en-US/i...downloads/ie-8 http://www.microsoft.com/en-us/downl...ails.aspx?id=2 |
#6
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Cannot update Windows after a clean installation
"Tony" wrote in message ... On 03/11/2012 15:13, glee wrote: "Tony" wrote in message ... Hello I've just reinstalled the os on my pc using my Windows XP SP2 disc. I cannot however update this installation from the Windows update site & all the workrounds seem to need SP3. Automatic updating overnight did nothing and an attempted manual update, choosing express or custom produces the message that the website has encounted a problem. Since you had a boot kit infection in your MBR, it may still be there if you did not remove it with the Kaspersky Rescue CD (see your previous thread). Formatting and reinstalling doesn't necessarily get rid of MBR infections. Download, save to your desktop, and run, MBRCheck from he http://www.majorgeeks.com/MBRCheck_d7076.html Post back with what it says on the last line, which says if you have a clean MBR. For your Update problem, temporarily turn off Automatic Updates, go here, download the IE8 installer, save it to your desktop: http://www.microsoft.com/en-us/downl...ils.aspx?id=43 Temporarily disable your anti-virus' resident shield, run the IE8 installer, say yes to installing its updates at the same time, and install IE8. Reboot when done... twice. Click Start All Programs, at the top of the Programs menu should be a link to Windows Update web site. Click it, install the ActiveX control when prompted, continue on till you can do a Custom scan for updates, and install updates. If there is still a problem installing updates, go he You cannot install updates after a repair install of Windows XP or after Windows XP SP3 is installed immediately after a clean install of Windows XP SP2 http://support.microsoft.com/kb/943144 Download and install the Windows Update Agent per Method 1 in the Resolution section of the article, then try Windows Update. If that doesn't help, use the Fix-It button in Method 2. You should be able to install updates after one of these steps. After that, re-enable your AV resident shield, and turn on Automatic Updates in Control Panel. Thank you again. I've run MBR check and get the result (I hope I've copied the numbers correctly) - Windows XP MBR Code Detected SHAIA38B874B7713D1B51CBC449F4EF809BODEC644A Tony Oops managed to cut & paste from the notepad summary : 232 GB \\.\PhysicalDrive0 Windows XP MBR code detected SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A |
#7
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Cannot update Windows after a clean installation
"philo " "philo wrote in message ... On 11/03/2012 06:43 AM, Tony wrote: Hello I've just reinstalled the os on my pc using my Windows XP SP2 disc. I cannot however update this installation from the Windows update site & all the workrounds seem to need SP3. Automatic updating overnight did nothing and an attempted manual update, choosing express or custom produces the message that the website has encounted a problem. Tony Just Google for XP sp3 direct download and install sp3 manually BTW: How did you solve the problem of not being able to reinstall XP -- https://www.createspace.com/3707686 Following from what you said to my previous post I thought that the cd might have been damaged & remembered that Dell sent me two copies. I found the other copy & installed from that |
#8
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Cannot update Windows after a clean installation
"Tony" wrote in message
news On 03/11/2012 15:13, glee wrote: Since you had a boot kit infection in your MBR, it may still be there if you did not remove it with the Kaspersky Rescue CD (see your previous thread). Formatting and reinstalling doesn't necessarily get rid of MBR infections. Download, save to your desktop, and run, MBRCheck from he http://www.majorgeeks.com/MBRCheck_d7076.html Post back with what it says on the last line, which says if you have a clean MBR. For your Update problem, temporarily turn off Automatic Updates, go here, download the IE8 installer, save it to your desktop: http://www.microsoft.com/en-us/downl...ils.aspx?id=43 Temporarily disable your anti-virus' resident shield, run the IE8 installer, say yes to installing its updates at the same time, and install IE8. Reboot when done... twice. Click Start All Programs, at the top of the Programs menu should be a link to Windows Update web site. Click it, install the ActiveX control when prompted, continue on till you can do a Custom scan for updates, and install updates. If there is still a problem installing updates, go he You cannot install updates after a repair install of Windows XP or after Windows XP SP3 is installed immediately after a clean install of Windows XP SP2 http://support.microsoft.com/kb/943144 Download and install the Windows Update Agent per Method 1 in the Resolution section of the article, then try Windows Update. If that doesn't help, use the Fix-It button in Method 2. You should be able to install updates after one of these steps. After that, re-enable your AV resident shield, and turn on Automatic Updates in Control Panel. Thank you again. I've run MBR check and get the result (I hope I've copied the numbers correctly) - Windows XP MBR Code Detected SHAIA38B874B7713D1B51CBC449F4EF809BODEC644A Tony Oops managed to cut & paste from the notepad summary : 232 GB \\.\PhysicalDrive0 Windows XP MBR code detected SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A That's good.... no problems there. Install IE8, as I mentioned. If updates still don't work after that, follow the rest of my instructions. -- Glen Ventura MS MVP Oct. 2002 - Sept. 2009 CompTIA A+ |
#9
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Cannot update Windows after a clean installation
On 03/11/2012 16:31, glee wrote:
"Tony" wrote in message news On 03/11/2012 15:13, glee wrote: Since you had a boot kit infection in your MBR, it may still be there if you did not remove it with the Kaspersky Rescue CD (see your previous thread). Formatting and reinstalling doesn't necessarily get rid of MBR infections. Download, save to your desktop, and run, MBRCheck from he http://www.majorgeeks.com/MBRCheck_d7076.html Post back with what it says on the last line, which says if you have a clean MBR. For your Update problem, temporarily turn off Automatic Updates, go here, download the IE8 installer, save it to your desktop: http://www.microsoft.com/en-us/downl...ils.aspx?id=43 Temporarily disable your anti-virus' resident shield, run the IE8 installer, say yes to installing its updates at the same time, and install IE8. Reboot when done... twice. Click Start All Programs, at the top of the Programs menu should be a link to Windows Update web site. Click it, install the ActiveX control when prompted, continue on till you can do a Custom scan for updates, and install updates. If there is still a problem installing updates, go he You cannot install updates after a repair install of Windows XP or after Windows XP SP3 is installed immediately after a clean install of Windows XP SP2 http://support.microsoft.com/kb/943144 Download and install the Windows Update Agent per Method 1 in the Resolution section of the article, then try Windows Update. If that doesn't help, use the Fix-It button in Method 2. You should be able to install updates after one of these steps. After that, re-enable your AV resident shield, and turn on Automatic Updates in Control Panel. Thank you again. I've run MBR check and get the result (I hope I've copied the numbers correctly) - Windows XP MBR Code Detected SHAIA38B874B7713D1B51CBC449F4EF809BODEC644A Tony Oops managed to cut & paste from the notepad summary : 232 GB \\.\PhysicalDrive0 Windows XP MBR code detected SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A That's good.... no problems there. Install IE8, as I mentioned. If updates still don't work after that, follow the rest of my instructions. It's worked. I disabled automatic updates and my AV and downloaded the installer and followed the other links. ,I've now installed 81 updates and most importantly SP3. I turned automatic updates back on & restarted my AV. Thank you so much for your help Tony |
#10
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Cannot update Windows after a clean installation
"Tony" wrote in message
... On 03/11/2012 16:31, glee wrote: "Tony" wrote in message news On 03/11/2012 15:13, glee wrote: Since you had a boot kit infection in your MBR, it may still be there if you did not remove it with the Kaspersky Rescue CD (see your previous thread). Formatting and reinstalling doesn't necessarily get rid of MBR infections. Download, save to your desktop, and run, MBRCheck from he http://www.majorgeeks.com/MBRCheck_d7076.html Post back with what it says on the last line, which says if you have a clean MBR. For your Update problem, temporarily turn off Automatic Updates, go here, download the IE8 installer, save it to your desktop: http://www.microsoft.com/en-us/downl...ils.aspx?id=43 Temporarily disable your anti-virus' resident shield, run the IE8 installer, say yes to installing its updates at the same time, and install IE8. Reboot when done... twice. Click Start All Programs, at the top of the Programs menu should be a link to Windows Update web site. Click it, install the ActiveX control when prompted, continue on till you can do a Custom scan for updates, and install updates. If there is still a problem installing updates, go he You cannot install updates after a repair install of Windows XP or after Windows XP SP3 is installed immediately after a clean install of Windows XP SP2 http://support.microsoft.com/kb/943144 Download and install the Windows Update Agent per Method 1 in the Resolution section of the article, then try Windows Update. If that doesn't help, use the Fix-It button in Method 2. You should be able to install updates after one of these steps. After that, re-enable your AV resident shield, and turn on Automatic Updates in Control Panel. Thank you again. I've run MBR check and get the result (I hope I've copied the numbers correctly) - Windows XP MBR Code Detected SHAIA38B874B7713D1B51CBC449F4EF809BODEC644A Tony Oops managed to cut & paste from the notepad summary : 232 GB \\.\PhysicalDrive0 Windows XP MBR code detected SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A That's good.... no problems there. Install IE8, as I mentioned. If updates still don't work after that, follow the rest of my instructions. It's worked. I disabled automatic updates and my AV and downloaded the installer and followed the other links. ,I've now installed 81 updates and most importantly SP3. I turned automatic updates back on & restarted my AV. Thank you so much for your help Tony Good news! Glad to help.. -- Glen Ventura MS MVP Oct. 2002 - Sept. 2009 CompTIA A+ |
#11
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Cannot update Windows after a clean installation
On 11/03/2012 11:12 AM, Tony wrote:
"philo " "philo wrote in message ... On 11/03/2012 06:43 AM, Tony wrote: Hello I've just reinstalled the os on my pc using my Windows XP SP2 disc. I cannot however update this installation from the Windows update site & all the workrounds seem to need SP3. Automatic updating overnight did nothing and an attempted manual update, choosing express or custom produces the message that the website has encounted a problem. Tony Just Google for XP sp3 direct download and install sp3 manually BTW: How did you solve the problem of not being able to reinstall XP -- https://www.createspace.com/3707686 Following from what you said to my previous post I thought that the cd might have been damaged & remembered that Dell sent me two copies. I found the other copy & installed from that Great...that confirms my theory then and I appreciate your getting back to me. For me to give the right help I always like to have feed back. Now, once you get IE7 or IE8 installed you should be able to properly update your system from now on |
#12
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Cannot update Windows after a clean installation
"philo" " wrote in message
... On 11/03/2012 11:12 AM, Tony wrote: snip BTW: How did you solve the problem of not being able to reinstall XP Following from what you said to my previous post I thought that the cd might have been damaged & remembered that Dell sent me two copies. I found the other copy & installed from that Great...that confirms my theory then and I appreciate your getting back to me. For me to give the right help I always like to have feed back. Yes.... good to know what the cause actually was in this case. -- Glen Ventura MS MVP Oct. 2002 - Sept. 2009 CompTIA A+ |
#13
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Cannot update Windows after a clean installation
Why does SP3 fail from the update site so much?
I too had better luck with downloading it standalone and installing it. |
#14
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Cannot update Windows after a clean installation
"Greegor" wrote in message
... Why does SP3 fail from the update site so much? I too had better luck with downloading it standalone and installing it. Well, it doesn't... the majority of installs via auto-update are successful. Failures are reported in forums and newsgroups, the much larger numbers with no problems don't report in forums that they had a non-problem. That said, many of the failures can be attributed to leaving an aggressive anti-virus/Internet security suite active during the installation. For SP2 and SP3 installs I have done in my shop, I use the standalone because I already have it downloaded, but on the occasions that I have installed them on-site via auto-update, I have not had any problems. I've never had a problem with service packs via auto-update on Vista or Win Seven. YMMV, as always. -- Glen Ventura MS MVP Oct. 2002 - Sept. 2009 CompTIA A+ |
#15
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Add'l Info
Over the weekend I ended up having to update a number of XP machines
and it looks like things have changed just a bit. The machines had IE6 and I was able to perform Windows updates with no problem. However...to get MSE directly from Microsoft, you cannot get to the page unless you first install IE8 -- https://www.createspace.com/3707686 |
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