Networking

You don't really provide enough information. When
running which wizard?? Also, check the event logs and
forward any information about this failure. Right-click
on My Computer, select Manage, expand Event Viewer, and
click on the System log and find anything relating to to
the spooler service.

The spooler service is that which queueus print jobs
locally before sending them to a print device. Without
this you probably won't be able to print. You can try to
restart the service, or set the service to restart
automatically.

Right-click on My Computer, select Manage, expand
Services and Applications, and click on Services. Right-
click on Print Spooler, and select Properties. From here
you can start the service, but you need to click on the
Recover tab, and verify that the service is set
to "Restart the service" for the first, second, and
subsequent failures (it should be this way by default).

Anyway, with the error log information and more info on
what you are trying to do, we might be able to help
resolve the problem.

Hope this helps.

Thanks, Jack


-----Original Message-----
When running the wizard I get the message" spooler sub
system app, encountered problem, needs to close' ? What
is the problem?
.