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#1
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Can't start Windows Messenger
When I attempt to open Windows Messenger I get a message of "This operation
has been cancelled due to restrictions in effect on this computer. Please contact your system administrator" I have browsed the threads here and have not found this problem. I have checked the Windows Firewall settings. Remote Assistance and Windows messenger are checked in the exceptions tab. I checked the services in administrative settings, but I am not sure of which ones to play with. I am trying to set up remote assistance so I can help users remotely. -- Paul P. IHS Neah Bay, WA |
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#2
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Can't start Windows Messenger
Greetings Paul,
Usually what you're describing is a some sort of software policy which is preventing Messenger from starting. Although Messenger has a specific policy key, it doesn't actually bring up an error when it occurs. As your search already found, I've never heard of anyone reporting this one -- are you able to use Internet Explorer, access it's Options and so on? I ask because Messenger does make use of Internet Explorer which is one of the primary applications which throws this error. -- Jonathan Kay Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2007 Jonathan Kay. You *must* contact me for redistribution rights. -- "Paul P." wrote in message ... When I attempt to open Windows Messenger I get a message of "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator" I have browsed the threads here and have not found this problem. I have checked the Windows Firewall settings. Remote Assistance and Windows messenger are checked in the exceptions tab. I checked the services in administrative settings, but I am not sure of which ones to play with. I am trying to set up remote assistance so I can help users remotely. -- Paul P. IHS Neah Bay, WA |
#3
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Can't start Windows Messenger
I can start Messengber by having the user go to help&support and send me an
invitation to help. This leads me to believe that either Messenger is running in the background and I don't know it or that the request is starting Messenger. I have checked in Task Manager and do not see Messenger running so I suspect the latter is occurring. I have gone to Administrative Tasks, Services and looked for the service and been unable to find it. I also checked the local security settings, couldn't find it there either. I think I am overlooking something there. Messenger was available and was an Icon in the tray. It is no longer there. -- Paul P. IHS Neah Bay, WA "Jonathan Kay [MVP]" wrote: Greetings Paul, Usually what you're describing is a some sort of software policy which is preventing Messenger from starting. Although Messenger has a specific policy key, it doesn't actually bring up an error when it occurs. As your search already found, I've never heard of anyone reporting this one -- are you able to use Internet Explorer, access it's Options and so on? I ask because Messenger does make use of Internet Explorer which is one of the primary applications which throws this error. -- Jonathan Kay Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2007 Jonathan Kay. You *must* contact me for redistribution rights. -- "Paul P." wrote in message ... When I attempt to open Windows Messenger I get a message of "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator" I have browsed the threads here and have not found this problem. I have checked the Windows Firewall settings. Remote Assistance and Windows messenger are checked in the exceptions tab. I checked the services in administrative settings, but I am not sure of which ones to play with. I am trying to set up remote assistance so I can help users remotely. -- Paul P. IHS Neah Bay, WA |
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