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XP stops loading after update
Hi,
After the recent update I can not access my system anymore. My operating system starts loading. I see the message that XP is loading. The background picture of my desktop appears. After that, nothing happens. No 'trash can' appears and no taskbar with start button either. A quick check on the Internet learned me to start up XP in save mode. Tried that, but after the letters 'Save mode' nothing happens. In the F8/Save mode menu I also tried selecting the 'System restore tool'. Nothing happens. Anyone have an idea what I can do next? Macamba PS. I just uninstalled McAfee. I tried to install Bitdefender, but had no luck. But as I never get warnings for virusses, I do not suspect I'm invested with a virus since McAfee and I parted our ways. |
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#2
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XP stops loading after update
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527 For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB999999). If your problem relates to a Cumulative Security Update for IE, call the above number and ask to be transferred to the "Consumer IE queue" (which is 47830). Support for Windows Update: http://support.microsoft.com/gp/wusupport For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.net Macamba wrote: Hi, After the recent update I can not access my system anymore. My operating system starts loading. I see the message that XP is loading. The background picture of my desktop appears. After that, nothing happens. No 'trash can' appears and no taskbar with start button either. A quick check on the Internet learned me to start up XP in save mode. Tried that, but after the letters 'Save mode' nothing happens. In the F8/Save mode menu I also tried selecting the 'System restore tool'. Nothing happens. Anyone have an idea what I can do next? Macamba PS. I just uninstalled McAfee. I tried to install Bitdefender, but had no luck. But as I never get warnings for virusses, I do not suspect I'm invested with a virus since McAfee and I parted our ways. |
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