Config.msi

I am trying to uninstall Office XP Pro and diskkeep pro with Control Panel /
Add or Remove Programs. I get an error that states that i do not have
sufficient permission to modify Config.msi. I have tried renaming the
existing folder, with no resolution. I have checked the folder's security
and see that the account I am logged in as has full control. I tried to add
System as having full control and get an error that I cannot acces
Config.msi because it is corrupted. I have tried creating a new
administrator user with the same results. The Uninstall program creates this
folder so I do not understand why it cannot access the folder. I wonder if
it has anything to do with Diskeeper Pro, which was installed on this system
without my knowledge by a "computer professional".

In XP Home Edition, there are certain permissions available only to the
default "Administrator" account. Boot to Safe Mode, and logon to that
account, and try the Remove again.

--
Was this post helpful to you? Then click the "Yes" button, below.
Voting helps others who use the web interface.
Mark L. Ferguson



"Chris" wrote:

I am trying to uninstall Office XP Pro and diskkeep pro with Control Panel /
Add or Remove Programs. I get an error that states that i do not have
sufficient permission to modify Config.msi. I have tried renaming the
existing folder, with no resolution. I have checked the folder's security
and see that the account I am logged in as has full control. I tried to add
System as having full control and get an error that I cannot acces
Config.msi because it is corrupted. I have tried creating a new
administrator user with the same results. The Uninstall program creates this
folder so I do not understand why it cannot access the folder. I wonder if
it has anything to do with Diskeeper Pro, which was installed on this system
without my knowledge by a "computer professional".

Oh, I forgot that part of the problem. I cannot boot to safe mode. It gets
loading AGP440 and stops. I have left it be for over 15 minutes and it never
got further along in the boot no matter that i boot to Safe Mode, Safe Mode
with Networking, or Safe Mode with Command Prompt. Also the System Restore
is turned off and I cannot turn it back on. I am thinking of re-installing
the OS, but that will mean re-installing all the programs and restoring the
data, a task I do not relish.