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#1
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Area is grayed out and will not permit any changes. Keep getting "bidirectional support disabled" error message.
Installed a Kodak 3250 on an XP Home SP3 machine via USB cable and shared
the printer. I have a Dell Latitude D620 that I setup the shared printer on using the network settings. The D620 has XP Professional SP3. Everything worked fine for a short period of time then started getting the, "bidirectional support disabled" error message. Double checked settings on both machines to find the bisectional area on the D620 is grayed out and I cannot make any changes. Googled and found many hits with most of them already tried with no success and the others offered no solution. The D620 prints fine but about every five seconds the error message pops up. Any help on this would be much appreciated! |
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#2
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Area is grayed out and will not permit any changes. Keep getting"bidirectional support disabled" error message.
On 6/8/2011 12:49 PM, 10_4 wrote:
Installed a Kodak 3250 on an XP Home SP3 machine via USB cable and shared the printer. I have a Dell Latitude D620 that I setup the shared printer on using the network settings. The D620 has XP Professional SP3. Everything worked fine for a short period of time then started getting the, "bidirectional support disabled" error message. Double checked settings on both machines to find the bisectional area on the D620 is grayed out and I cannot make any changes. Googled and found many hits with most of them already tried with no success and the others offered no solution. The D620 prints fine but about every five seconds the error message pops up. Any help on this would be much appreciated! My suggest to you is to go get a router, a print server and plug the print server into the router and the plug the printer into the print server. That way, no PC has to host the printer and both computers can use the printer on the network individually, because of the router and the print server. |
#3
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Area is grayed out and will not permit any changes. Keep getting "bidirectional support disabled" error message.
On 6/08/2011, Big Steel posted:
On 6/8/2011 12:49 PM, 10_4 wrote: Installed a Kodak 3250 on an XP Home SP3 machine via USB cable and shared the printer. I have a Dell Latitude D620 that I setup the shared printer on using the network settings. The D620 has XP Professional SP3. Everything worked fine for a short period of time then started getting the, "bidirectional support disabled" error message. Double checked settings on both machines to find the bisectional area on the D620 is grayed out and I cannot make any changes. Googled and found many hits with most of them already tried with no success and the others offered no solution. The D620 prints fine but about every five seconds the error message pops up. Any help on this would be much appreciated! My suggest to you is to go get a router, a print server and plug the print server into the router and the plug the printer into the print server. That way, no PC has to host the printer and both computers can use the printer on the network individually, because of the router and the print server. +1 -- Gene E. Bloch (Stumbling Bloch) |
#4
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Area is grayed out and will not permit any changes. Keep getting"bidirectional support disabled" error message.
10_4 wrote:
Installed a Kodak 3250 on an XP Home SP3 machine via USB cable and shared the printer. I have a Dell Latitude D620 that I setup the shared printer on using the network settings. The D620 has XP Professional SP3. Everything worked fine for a short period of time then started getting the, "bidirectional support disabled" error message. Double checked settings on both machines to find the bisectional area on the D620 is grayed out and I cannot make any changes. Googled and found many hits with most of them already tried with no success and the others offered no solution. The D620 prints fine but about every five seconds the error message pops up. Any help on this would be much appreciated! Error: "Bidirectional support is disabled" Published 08/25/2010 11:38 AM | Updated 05/16/2011 05:15 PM | Answer ID 1294 http://support.en.kodak.com/app/answ...tail/a_id/1294 "If the error continues, and the printer is connected with a USB cable, follow the steps below: 1. Disconnect the printer from the computer. 2. Delete the all-in-one printer icon: 3. Select Start Programs (or All Programs) Kodak Kodak Printer Network Setup Utility. Follow the on-screen instructions to set up the printer. Connect the printer using the USB cable when prompted." That web link will prompt you for country first, and after setting your country, will display info on setting up the printer again. That doesn't answer why it got fouled up, and it could well revert. Perhaps some "update" will wander onto the computer, after you reset things ? Paul |
#5
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Area is grayed out and will not permit any changes. Keep getting "bidirectional support disabled" error message.
"Paul" wrote in message ... 10_4 wrote: Installed a Kodak 3250 on an XP Home SP3 machine via USB cable and shared the printer. I have a Dell Latitude D620 that I setup the shared printer on using the network settings. The D620 has XP Professional SP3. Everything worked fine for a short period of time then started getting the, "bidirectional support disabled" error message. Double checked settings on both machines to find the bidirectional area on the D620 is grayed out and I cannot make any changes. Googled and found many hits with most of them already tried with no success and the others offered no solution. The D620 prints fine but about every five seconds the error message pops up. Any help on this would be much appreciated! Error: "Bidirectional support is disabled" Published 08/25/2010 11:38 AM | Updated 05/16/2011 05:15 PM | Answer ID 1294 http://support.en.kodak.com/app/answ...tail/a_id/1294 "If the error continues, and the printer is connected with a USB cable, follow the steps below: 1. Disconnect the printer from the computer. 2. Delete the all-in-one printer icon: 3. Select Start Programs (or All Programs) Kodak Kodak Printer Network Setup Utility. Follow the on-screen instructions to set up the printer. Connect the printer using the USB cable when prompted." That web link will prompt you for country first, and after setting your country, will display info on setting up the printer again. That doesn't answer why it got fouled up, and it could well revert. Perhaps some "update" will wander onto the computer, after you reset things ? Paul Been there and did all of that as well as all kind of searching. The D620 is not physically connected to the printer so this information does not satisfy the situation. Thanks anyway! |
#6
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Area is grayed out and will not permit any changes. Keep getting "bidirectional support disabled" error message.
On Wed, 08 Jun 2011 12:33:43 -0700, Gene E. Bloch
wrote: On 6/08/2011, Big Steel posted: On 6/8/2011 12:49 PM, 10_4 wrote: Installed a Kodak 3250 on an XP Home SP3 machine via USB cable and shared the printer. I have a Dell Latitude D620 that I setup the shared printer on using the network settings. The D620 has XP Professional SP3. Everything worked fine for a short period of time then started getting the, "bidirectional support disabled" error message. Double checked settings on both machines to find the bisectional area on the D620 is grayed out and I cannot make any changes. Googled and found many hits with most of them already tried with no success and the others offered no solution. The D620 prints fine but about every five seconds the error message pops up. Any help on this would be much appreciated! My suggest to you is to go get a router, a print server and plug the print server into the router and the plug the printer into the print server. That way, no PC has to host the printer and both computers can use the printer on the network individually, because of the router and the print server. +1 On the other hand, I have a print server somewhere around here with less than 20 minutes of use on it. I yanked it as soon as I realized that it wasn't able to report ink status on my Epson printer. Have the current print servers gotten around that by now? I sure hope so, because it was a deal breaker for me. -- Char Jackson |
#7
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Area is grayed out and will not permit any changes. Keep getting"bidirectional support disabled" error message.
10_4 wrote:
"Paul" wrote in message ... 10_4 wrote: Installed a Kodak 3250 on an XP Home SP3 machine via USB cable and shared the printer. I have a Dell Latitude D620 that I setup the shared printer on using the network settings. The D620 has XP Professional SP3. Everything worked fine for a short period of time then started getting the, "bidirectional support disabled" error message. Double checked settings on both machines to find the bidirectional area on the D620 is grayed out and I cannot make any changes. Googled and found many hits with most of them already tried with no success and the others offered no solution. The D620 prints fine but about every five seconds the error message pops up. Any help on this would be much appreciated! Error: "Bidirectional support is disabled" Published 08/25/2010 11:38 AM | Updated 05/16/2011 05:15 PM | Answer ID 1294 http://support.en.kodak.com/app/answ...tail/a_id/1294 "If the error continues, and the printer is connected with a USB cable, follow the steps below: 1. Disconnect the printer from the computer. 2. Delete the all-in-one printer icon: 3. Select Start Programs (or All Programs) Kodak Kodak Printer Network Setup Utility. Follow the on-screen instructions to set up the printer. Connect the printer using the USB cable when prompted." That web link will prompt you for country first, and after setting your country, will display info on setting up the printer again. That doesn't answer why it got fouled up, and it could well revert. Perhaps some "update" will wander onto the computer, after you reset things ? Paul Been there and did all of that as well as all kind of searching. The D620 is not physically connected to the printer so this information does not satisfy the situation. Thanks anyway! They make it sound here, like "bidirectional support" is an error message associated with a communications problem between the other computer and its local printer. In other words, the "Kodak 3250 on an XP Home SP3 machine via USB cable" has a local communications problem, and the remote D620 sees this lack of proper functioning, and the error message results. So the problem might well be with a setting on the Kodak 3250 host computer. http://h20000.www2.hp.com/bizsupport...7&locale=en_US To me, a technical term like "bidirectional support", is something associated with a parallel port or a parallel port emulation over USB. It's pretty hard to figure out, why a networked protocol stack, would be using that in an error message. Paul |
#8
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Area is grayed out and will not permit any changes. Keep getting "bidirectional support disabled" error message.
On Wed, 08 Jun 2011 19:11:14 -0400, Paul wrote:
10_4 wrote: "Paul" wrote in message ... 10_4 wrote: Installed a Kodak 3250 on an XP Home SP3 machine via USB cable and shared the printer. I have a Dell Latitude D620 that I setup the shared printer on using the network settings. The D620 has XP Professional SP3. Everything worked fine for a short period of time then started getting the, "bidirectional support disabled" error message. Double checked settings on both machines to find the bidirectional area on the D620 is grayed out and I cannot make any changes. Googled and found many hits with most of them already tried with no success and the others offered no solution. The D620 prints fine but about every five seconds the error message pops up. Any help on this would be much appreciated! Error: "Bidirectional support is disabled" Published 08/25/2010 11:38 AM | Updated 05/16/2011 05:15 PM | Answer ID 1294 http://support.en.kodak.com/app/answ...tail/a_id/1294 "If the error continues, and the printer is connected with a USB cable, follow the steps below: 1. Disconnect the printer from the computer. 2. Delete the all-in-one printer icon: 3. Select Start Programs (or All Programs) Kodak Kodak Printer Network Setup Utility. Follow the on-screen instructions to set up the printer. Connect the printer using the USB cable when prompted." That web link will prompt you for country first, and after setting your country, will display info on setting up the printer again. That doesn't answer why it got fouled up, and it could well revert. Perhaps some "update" will wander onto the computer, after you reset things ? Paul Been there and did all of that as well as all kind of searching. The D620 is not physically connected to the printer so this information does not satisfy the situation. Thanks anyway! They make it sound here, like "bidirectional support" is an error message associated with a communications problem between the other computer and its local printer. In other words, the "Kodak 3250 on an XP Home SP3 machine via USB cable" has a local communications problem, and the remote D620 sees this lack of proper functioning, and the error message results. So the problem might well be with a setting on the Kodak 3250 host computer. http://h20000.www2.hp.com/bizsupport...7&locale=en_US To me, a technical term like "bidirectional support", is something associated with a parallel port or a parallel port emulation over USB. It's pretty hard to figure out, why a networked protocol stack, would be using that in an error message. To me, it's entirely related to printer communication. With printers, you usually send data in one direction, from the computer to the printer, but with inkjet printers, for example, you want the printer to be able to send data back to the computer. Hence, bidirectional support. -- Char Jackson |
#9
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Area is grayed out and will not permit any changes. Keep getting "bidirectional support disabled" error message.
On 6/08/2011, Char Jackson posted:
On Wed, 08 Jun 2011 12:33:43 -0700, Gene E. Bloch wrote: On 6/08/2011, Big Steel posted: On 6/8/2011 12:49 PM, 10_4 wrote: Installed a Kodak 3250 on an XP Home SP3 machine via USB cable and shared the printer. I have a Dell Latitude D620 that I setup the shared printer on using the network settings. The D620 has XP Professional SP3. Everything worked fine for a short period of time then started getting the, "bidirectional support disabled" error message. Double checked settings on both machines to find the bisectional area on the D620 is grayed out and I cannot make any changes. Googled and found many hits with most of them already tried with no success and the others offered no solution. The D620 prints fine but about every five seconds the error message pops up. Any help on this would be much appreciated! My suggest to you is to go get a router, a print server and plug the print server into the router and the plug the printer into the print server. That way, no PC has to host the printer and both computers can use the printer on the network individually, because of the router and the print server. +1 On the other hand, I have a print server somewhere around here with less than 20 minutes of use on it. I yanked it as soon as I realized that it wasn't able to report ink status on my Epson printer. Have the current print servers gotten around that by now? I sure hope so, because it was a deal breaker for me. OK, I really missed the "print router" remark... I was thinking of a printer plugged into a LAN port on the router, or connected wirelessly. Obviously if the printer doesn't one of those capabilities, I'm all wet. But do they make printers without some kind of LAN connection these days? It's a serious question - I'm not paying much attention to printers right now. -- Gene E. Bloch (Stumbling Bloch) |
#10
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Area is grayed out and will not permit any changes. Keep getting "bidirectional support disabled" error message.
On Wed, 08 Jun 2011 19:56:44 -0700, Gene E. Bloch
wrote: On 6/08/2011, Char Jackson posted: On the other hand, I have a print server somewhere around here with less than 20 minutes of use on it. I yanked it as soon as I realized that it wasn't able to report ink status on my Epson printer. Have the current print servers gotten around that by now? I sure hope so, because it was a deal breaker for me. OK, I really missed the "print router" remark... Or print server, I suppose...:-) I was thinking of a printer plugged into a LAN port on the router, or connected wirelessly. Obviously if the printer doesn't one of those capabilities, I'm all wet. But do they make printers without some kind of LAN connection these days? It's a serious question - I'm not paying much attention to printers right now. Most consumer-level printers, or maybe even all of them, simply come with USB connectivity these days. It's a significant step up in cost, usually, to find a printer with some kind of network connectivity, whether wired or wireless. Anybody seeing a different trend? -- Char Jackson |
#11
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Area is grayed out and will not permit any changes. Keep getting "bidirectional support disabled" error message.
"Paul" wrote in message ... 10_4 wrote: "Paul" wrote in message ... 10_4 wrote: Installed a Kodak 3250 on an XP Home SP3 machine via USB cable and shared the printer. I have a Dell Latitude D620 that I setup the shared printer on using the network settings. The D620 has XP Professional SP3. Everything worked fine for a short period of time then started getting the, "bidirectional support disabled" error message. Double checked settings on both machines to find the bidirectional area on the D620 is grayed out and I cannot make any changes. Googled and found many hits with most of them already tried with no success and the others offered no solution. The D620 prints fine but about every five seconds the error message pops up. Any help on this would be much appreciated! Error: "Bidirectional support is disabled" Published 08/25/2010 11:38 AM | Updated 05/16/2011 05:15 PM | Answer ID 1294 http://support.en.kodak.com/app/answ...tail/a_id/1294 "If the error continues, and the printer is connected with a USB cable, follow the steps below: 1. Disconnect the printer from the computer. 2. Delete the all-in-one printer icon: 3. Select Start Programs (or All Programs) Kodak Kodak Printer Network Setup Utility. Follow the on-screen instructions to set up the printer. Connect the printer using the USB cable when prompted." That web link will prompt you for country first, and after setting your country, will display info on setting up the printer again. That doesn't answer why it got fouled up, and it could well revert. Perhaps some "update" will wander onto the computer, after you reset things ? Paul Been there and did all of that as well as all kind of searching. The D620 is not physically connected to the printer so this information does not satisfy the situation. Thanks anyway! They make it sound here, like "bidirectional support" is an error message associated with a communications problem between the other computer and its local printer. In other words, the "Kodak 3250 on an XP Home SP3 machine via USB cable" has a local communications problem, and the remote D620 sees this lack of proper functioning, and the error message results. So the problem might well be with a setting on the Kodak 3250 host computer. http://h20000.www2.hp.com/bizsupport...7&locale=en_US To me, a technical term like "bidirectional support", is something associated with a parallel port or a parallel port emulation over USB. It's pretty hard to figure out, why a networked protocol stack, would be using that in an error message. Paul Have not been able to find anything wrong on the host computer but will continue looking. Thanks! |
#12
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Area is grayed out and will not permit any changes. Keep getting "bidirectional support disabled" error message.
On 6/08/2011, Char Jackson posted:
OK, I really missed the "print router" remark... Or print server, I suppose...:-) You suppose correctly :-) -- Gene E. Bloch (Stumbling Bloch) |
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