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#1
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Cannot start Print Spooler
Running Windows XP Home, version 5.1 Service Pack 2
The Print Spooler service is set to start automatically. When the computer is turned on, I get the pop up error message titled "Spooler Subsystem App". I have never used a Lexmark printer and I have followed the KB article 324757 to clean up the registry keys. In the Event Viewer, I get the message : Faulting application spoolsv.exe version 5.1.2600.2696, faulting module localspl.dll version 5.1.2600.2180, fault address 0x0001139d I tried manually starting the Print Spooler, but still get that Spooler Subsystem App message after a minute or two and the Print Spooler is not started. Can anyone help please ? |
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#3
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Cannot start Print Spooler
Hi Cari,
I have followed that article to clean up the spooler (and got the message spooler cleaned) but still getting the "Spooler Subsystem App" pop-up error message. Are there any other things that I can do ? Thanks "Cari (MS-MVP)" wrote: Did you also follow Bruce Sanderson's article to COMPLETELY clean up all remnants of printer drivers on your PC? http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Cari (MS-MVP) Printing & Imaging http://www.coribright.com/windows "frustrated user" frustrated wrote in message news Running Windows XP Home, version 5.1 Service Pack 2 The Print Spooler service is set to start automatically. When the computer is turned on, I get the pop up error message titled "Spooler Subsystem App". I have never used a Lexmark printer and I have followed the KB article 324757 to clean up the registry keys. In the Event Viewer, I get the message : Faulting application spoolsv.exe version 5.1.2600.2696, faulting module localspl.dll version 5.1.2600.2180, fault address 0x0001139d I tried manually starting the Print Spooler, but still get that Spooler Subsystem App message after a minute or two and the Print Spooler is not started. Can anyone help please ? |
#4
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Cannot start Print Spooler
Hi,
localspl is the windows port monitor. Check the ports used: Export ports from registry-Key: "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Ports" Delete non-standardports and restart spooler. Dieter "frustrated user" schrieb im Newsbeitrag ... Hi Cari, I have followed that article to clean up the spooler (and got the message spooler cleaned) but still getting the "Spooler Subsystem App" pop-up error message. Are there any other things that I can do ? Thanks "Cari (MS-MVP)" wrote: Did you also follow Bruce Sanderson's article to COMPLETELY clean up all remnants of printer drivers on your PC? http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Cari (MS-MVP) Printing & Imaging http://www.coribright.com/windows "frustrated user" frustrated wrote in message news Running Windows XP Home, version 5.1 Service Pack 2 The Print Spooler service is set to start automatically. When the computer is turned on, I get the pop up error message titled "Spooler Subsystem App". I have never used a Lexmark printer and I have followed the KB article 324757 to clean up the registry keys. In the Event Viewer, I get the message : Faulting application spoolsv.exe version 5.1.2600.2696, faulting module localspl.dll version 5.1.2600.2180, fault address 0x0001139d I tried manually starting the Print Spooler, but still get that Spooler Subsystem App message after a minute or two and the Print Spooler is not started. Can anyone help please ? |
#5
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Cannot start Print Spooler
Thanks Dieter,
Can I please check with you what I should delete ? I have the following under Ports : Default COM1, COM2, COM3, COM4, all with data of "9600,n,8,1" FILE LPT1, LPT2, LPT3 Ne00, Ne01 Which one(s) should not be there ? Thanks "Dieter" wrote: Hi, localspl is the windows port monitor. Check the ports used: Export ports from registry-Key: "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Ports" Delete non-standardports and restart spooler. Dieter "frustrated user" schrieb im Newsbeitrag ... Hi Cari, I have followed that article to clean up the spooler (and got the message spooler cleaned) but still getting the "Spooler Subsystem App" pop-up error message. Are there any other things that I can do ? Thanks "Cari (MS-MVP)" wrote: Did you also follow Bruce Sanderson's article to COMPLETELY clean up all remnants of printer drivers on your PC? http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Cari (MS-MVP) Printing & Imaging http://www.coribright.com/windows "frustrated user" frustrated wrote in message news Running Windows XP Home, version 5.1 Service Pack 2 The Print Spooler service is set to start automatically. When the computer is turned on, I get the pop up error message titled "Spooler Subsystem App". I have never used a Lexmark printer and I have followed the KB article 324757 to clean up the registry keys. In the Event Viewer, I get the message : Faulting application spoolsv.exe version 5.1.2600.2696, faulting module localspl.dll version 5.1.2600.2180, fault address 0x0001139d I tried manually starting the Print Spooler, but still get that Spooler Subsystem App message after a minute or two and the Print Spooler is not started. Can anyone help please ? |
#6
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Cannot start Print Spooler
Hi,
the ports seems to be OK. I have even more than them. One thing you can try, which is often mentioned in those cases, is to run sfc /scannow to check the actual files against system standard files. If all that fail you can try running "Debugging Tools" (download from micrsoft) or "ntsd" (available on your system) , attach it to the spooler-process (spoolsv.exe) and wait until it crashes. Perhaps the stack trace or the statement at 0x0001139d will give you some hints. ntsd -p pid for spoolsv.exe (from taskmanager with enabled pid-column) type "g" for go to run the debuggee when stopped, type "kd" Even one more possibility is to rebuild localspl.dll from Driver Developpers Kit with embedded debugging information. If you don't succeed let me know, I could send it to you. Good luck Dieter "frustrated user" schrieb im Newsbeitrag ... Thanks Dieter, Can I please check with you what I should delete ? I have the following under Ports : Default COM1, COM2, COM3, COM4, all with data of "9600,n,8,1" FILE LPT1, LPT2, LPT3 Ne00, Ne01 Which one(s) should not be there ? Thanks "Dieter" wrote: Hi, localspl is the windows port monitor. Check the ports used: Export ports from registry-Key: "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Ports" Delete non-standardports and restart spooler. Dieter "frustrated user" schrieb im Newsbeitrag ... Hi Cari, I have followed that article to clean up the spooler (and got the message spooler cleaned) but still getting the "Spooler Subsystem App" pop-up error message. Are there any other things that I can do ? Thanks "Cari (MS-MVP)" wrote: Did you also follow Bruce Sanderson's article to COMPLETELY clean up all remnants of printer drivers on your PC? http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Cari (MS-MVP) Printing & Imaging http://www.coribright.com/windows "frustrated user" frustrated wrote in message news Running Windows XP Home, version 5.1 Service Pack 2 The Print Spooler service is set to start automatically. When the computer is turned on, I get the pop up error message titled "Spooler Subsystem App". I have never used a Lexmark printer and I have followed the KB article 324757 to clean up the registry keys. In the Event Viewer, I get the message : Faulting application spoolsv.exe version 5.1.2600.2696, faulting module localspl.dll version 5.1.2600.2180, fault address 0x0001139d I tried manually starting the Print Spooler, but still get that Spooler Subsystem App message after a minute or two and the Print Spooler is not started. Can anyone help please ? |
#7
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Cannot start Print Spooler
Hi Dieter,
I have run sfc/scannow, it does not fix the problem. I have tried your second option, and came up with a whole screen of data which does not mean anything to me. It is too much to type here but I have done a screenshot, is there anyway I can show you the data ? Thanks so much for helping "Dieter" wrote: Hi, the ports seems to be OK. I have even more than them. One thing you can try, which is often mentioned in those cases, is to run sfc /scannow to check the actual files against system standard files. If all that fail you can try running "Debugging Tools" (download from micrsoft) or "ntsd" (available on your system) , attach it to the spooler-process (spoolsv.exe) and wait until it crashes. Perhaps the stack trace or the statement at 0x0001139d will give you some hints. ntsd -p pid for spoolsv.exe (from taskmanager with enabled pid-column) type "g" for go to run the debuggee when stopped, type "kd" Even one more possibility is to rebuild localspl.dll from Driver Developpers Kit with embedded debugging information. If you don't succeed let me know, I could send it to you. Good luck Dieter "frustrated user" schrieb im Newsbeitrag ... Thanks Dieter, Can I please check with you what I should delete ? I have the following under Ports : Default COM1, COM2, COM3, COM4, all with data of "9600,n,8,1" FILE LPT1, LPT2, LPT3 Ne00, Ne01 Which one(s) should not be there ? Thanks "Dieter" wrote: Hi, localspl is the windows port monitor. Check the ports used: Export ports from registry-Key: "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Ports" Delete non-standardports and restart spooler. Dieter "frustrated user" schrieb im Newsbeitrag ... Hi Cari, I have followed that article to clean up the spooler (and got the message spooler cleaned) but still getting the "Spooler Subsystem App" pop-up error message. Are there any other things that I can do ? Thanks "Cari (MS-MVP)" wrote: Did you also follow Bruce Sanderson's article to COMPLETELY clean up all remnants of printer drivers on your PC? http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Cari (MS-MVP) Printing & Imaging http://www.coribright.com/windows "frustrated user" frustrated wrote in message news Running Windows XP Home, version 5.1 Service Pack 2 The Print Spooler service is set to start automatically. When the computer is turned on, I get the pop up error message titled "Spooler Subsystem App". I have never used a Lexmark printer and I have followed the KB article 324757 to clean up the registry keys. In the Event Viewer, I get the message : Faulting application spoolsv.exe version 5.1.2600.2696, faulting module localspl.dll version 5.1.2600.2180, fault address 0x0001139d I tried manually starting the Print Spooler, but still get that Spooler Subsystem App message after a minute or two and the Print Spooler is not started. Can anyone help please ? |
#8
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Cannot start Print Spooler
Hi,
you can send me the data per ) But before doing so please download a debugged version for localspl.dll from my homepage http://www.lvbprint.de/bin/ddklocalmon.dll and save it to system32-Path. then open registry and change "localspl.dll" to "ddklocalmon.dll" in key HKLM\System\CurrentControlSet\Control\Print\Monito rs\Local Port\Driver Don't forget to set it back later ! Then start spooler process and run "ntsd -p Spoolerpid". You should get more output. It seems that localmonitor reads port data from time to time.(you can see that in ntsd). Perhaps you have problems with bidi-settings for a port. Dieter "frustrated user" schrieb im Newsbeitrag ... Hi Dieter, I have run sfc/scannow, it does not fix the problem. I have tried your second option, and came up with a whole screen of data which does not mean anything to me. It is too much to type here but I have done a screenshot, is there anyway I can show you the data ? Thanks so much for helping "Dieter" wrote: Hi, the ports seems to be OK. I have even more than them. One thing you can try, which is often mentioned in those cases, is to run sfc /scannow to check the actual files against system standard files. If all that fail you can try running "Debugging Tools" (download from micrsoft) or "ntsd" (available on your system) , attach it to the spooler-process (spoolsv.exe) and wait until it crashes. Perhaps the stack trace or the statement at 0x0001139d will give you some hints. ntsd -p pid for spoolsv.exe (from taskmanager with enabled pid-column) type "g" for go to run the debuggee when stopped, type "kd" Even one more possibility is to rebuild localspl.dll from Driver Developpers Kit with embedded debugging information. If you don't succeed let me know, I could send it to you. Good luck Dieter "frustrated user" schrieb im Newsbeitrag ... Thanks Dieter, Can I please check with you what I should delete ? I have the following under Ports : Default COM1, COM2, COM3, COM4, all with data of "9600,n,8,1" FILE LPT1, LPT2, LPT3 Ne00, Ne01 Which one(s) should not be there ? Thanks "Dieter" wrote: Hi, localspl is the windows port monitor. Check the ports used: Export ports from registry-Key: "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Ports" Delete non-standardports and restart spooler. Dieter "frustrated user" schrieb im Newsbeitrag ... Hi Cari, I have followed that article to clean up the spooler (and got the message spooler cleaned) but still getting the "Spooler Subsystem App" pop-up error message. Are there any other things that I can do ? Thanks "Cari (MS-MVP)" wrote: Did you also follow Bruce Sanderson's article to COMPLETELY clean up all remnants of printer drivers on your PC? http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Cari (MS-MVP) Printing & Imaging http://www.coribright.com/windows "frustrated user" frustrated wrote in message news Running Windows XP Home, version 5.1 Service Pack 2 The Print Spooler service is set to start automatically. When the computer is turned on, I get the pop up error message titled "Spooler Subsystem App". I have never used a Lexmark printer and I have followed the KB article 324757 to clean up the registry keys. In the Event Viewer, I get the message : Faulting application spoolsv.exe version 5.1.2600.2696, faulting module localspl.dll version 5.1.2600.2180, fault address 0x0001139d I tried manually starting the Print Spooler, but still get that Spooler Subsystem App message after a minute or two and the Print Spooler is not started. Can anyone help please ? |
#9
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Cannot start Print Spooler
We could locate the error!
There was an entry in the registry key "PostSPUpgrade" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\PostSPUpgrade] "UpgradedDrvVer"=dword:00000003 "UpgradedDrivers"=hex(7):75,00,6e,00,69,00,64,00,7 2,00,76,00,2e,00,64,00,6c,00,\ 6c,00,00,00,00,00 = unidrv.dll To solve the problem, just delete the key. The only article concerning the key ist 832219 with Windows 2000 with updating drivers. In this case the OS is Windows XP and there are no drivers installed at all and no network printer connected. So, if anyone has similar problems, check the key above. Dieter "Dieter" schrieb im Newsbeitrag ... Hi, you can send me the data per ) But before doing so please download a debugged version for localspl.dll from my homepage http://www.lvbprint.de/bin/ddklocalmon.dll and save it to system32-Path. then open registry and change "localspl.dll" to "ddklocalmon.dll" in key HKLM\System\CurrentControlSet\Control\Print\Monito rs\Local Port\Driver Don't forget to set it back later ! Then start spooler process and run "ntsd -p Spoolerpid". You should get more output. It seems that localmonitor reads port data from time to time.(you can see that in ntsd). Perhaps you have problems with bidi-settings for a port. Dieter "frustrated user" schrieb im Newsbeitrag ... Hi Dieter, I have run sfc/scannow, it does not fix the problem. I have tried your second option, and came up with a whole screen of data which does not mean anything to me. It is too much to type here but I have done a screenshot, is there anyway I can show you the data ? Thanks so much for helping "Dieter" wrote: Hi, the ports seems to be OK. I have even more than them. One thing you can try, which is often mentioned in those cases, is to run sfc /scannow to check the actual files against system standard files. If all that fail you can try running "Debugging Tools" (download from micrsoft) or "ntsd" (available on your system) , attach it to the spooler-process (spoolsv.exe) and wait until it crashes. Perhaps the stack trace or the statement at 0x0001139d will give you some hints. ntsd -p pid for spoolsv.exe (from taskmanager with enabled pid-column) type "g" for go to run the debuggee when stopped, type "kd" Even one more possibility is to rebuild localspl.dll from Driver Developpers Kit with embedded debugging information. If you don't succeed let me know, I could send it to you. Good luck Dieter "frustrated user" schrieb im Newsbeitrag ... Thanks Dieter, Can I please check with you what I should delete ? I have the following under Ports : Default COM1, COM2, COM3, COM4, all with data of "9600,n,8,1" FILE LPT1, LPT2, LPT3 Ne00, Ne01 Which one(s) should not be there ? Thanks "Dieter" wrote: Hi, localspl is the windows port monitor. Check the ports used: Export ports from registry-Key: "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Ports" Delete non-standardports and restart spooler. Dieter "frustrated user" schrieb im Newsbeitrag ... Hi Cari, I have followed that article to clean up the spooler (and got the message spooler cleaned) but still getting the "Spooler Subsystem App" pop-up error message. Are there any other things that I can do ? Thanks "Cari (MS-MVP)" wrote: Did you also follow Bruce Sanderson's article to COMPLETELY clean up all remnants of printer drivers on your PC? http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Cari (MS-MVP) Printing & Imaging http://www.coribright.com/windows "frustrated user" frustrated wrote in message news Running Windows XP Home, version 5.1 Service Pack 2 The Print Spooler service is set to start automatically. When the computer is turned on, I get the pop up error message titled "Spooler Subsystem App". I have never used a Lexmark printer and I have followed the KB article 324757 to clean up the registry keys. In the Event Viewer, I get the message : Faulting application spoolsv.exe version 5.1.2600.2696, faulting module localspl.dll version 5.1.2600.2180, fault address 0x0001139d I tried manually starting the Print Spooler, but still get that Spooler Subsystem App message after a minute or two and the Print Spooler is not started. Can anyone help please ? |
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