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#1
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Sound Device Issue
Installed a program (Family Tree Version 4) which gave me a runtime error'91'
msg. Since then my computer is not recognising my sound devices or my printer. When I go into Control Panel nothing works when I click on Add Hardware. If I click on Sound and Audio Devices properties I cannot adjust anything. I cannot access Device Manager (the window is blank when this opens) I cannot access Windows update. I have run my antivirus (Nortons) which came back ok. I am using Windows XP home edition with service pack 2. My sound card is SoundMax (I think) If i insert my XP disc will I lose everything on my computer? Can anyone help? |
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#2
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Sound Device Issue
Have you tried doing a System Restore to a date/time prior to the install?
-- Dave Vair CNE, CNA, MCP, A+, N+ "helpmeplease" wrote in message ... Installed a program (Family Tree Version 4) which gave me a runtime error'91' msg. Since then my computer is not recognising my sound devices or my printer. When I go into Control Panel nothing works when I click on Add Hardware. If I click on Sound and Audio Devices properties I cannot adjust anything. I cannot access Device Manager (the window is blank when this opens) I cannot access Windows update. I have run my antivirus (Nortons) which came back ok. I am using Windows XP home edition with service pack 2. My sound card is SoundMax (I think) If i insert my XP disc will I lose everything on my computer? Can anyone help? |
#3
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Sound Device Issue
Yes I have done three restores with no result. All my programs seem to be
working ok. "David Vair" wrote: Have you tried doing a System Restore to a date/time prior to the install? -- Dave Vair CNE, CNA, MCP, A+, N+ "helpmeplease" wrote in message ... Installed a program (Family Tree Version 4) which gave me a runtime error'91' msg. Since then my computer is not recognising my sound devices or my printer. When I go into Control Panel nothing works when I click on Add Hardware. If I click on Sound and Audio Devices properties I cannot adjust anything. I cannot access Device Manager (the window is blank when this opens) I cannot access Windows update. I have run my antivirus (Nortons) which came back ok. I am using Windows XP home edition with service pack 2. My sound card is SoundMax (I think) If i insert my XP disc will I lose everything on my computer? Can anyone help? |
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