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Problem Connecting To Internet
Wow I hate microsoft, does anybody have a phone # I can call them about this problem? |
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Problem Connecting To Internet
"zeb" wrote in message
... Wow I hate microsoft, does anybody have a phone # I can call them about this problem? ======================================= Here is a link that will guide you to the proper support. I suggest that you take a moment and reflect on your attitude. If you call Microsoft in anger and start berating everyone you come in contact with, all you will do is make them nervous and inhibit their troubleshooting, and make them prone to try some quick fix just to placate you and could end up making matters worse. There is no harm in stating that you are frustrated, but you will be much better off if you approach this whole issue with an open mind. It is possible that your problems stem from your own hardware or some third-party program or virus or spyware or who knows what and not from Microsoft's product. Also be aware that you will be talking to an underpaid tech who may have already spent over eight hours on the phone dealing with one issue after another and the last thing they will be receptive to is someone yelling at them. And be prepared to wait on hold for up to an hour just waiting to talk to a technician, as all of the worm activity on the Internet has swamped all phone support at this time. That means if you are going to call on a Cell phone, make sure it has the capacity to last for a good 3 hours. If your cell phone dies during troubleshooting and you get disconnected, it is possible that the tech will call you back, but not guaranteed. He or she would have to get a manager's approval to do so and with the heavy call volumes, that may not be possible. http://support.microsoft.com/default.aspx?pr=cntactms Or you could try posting your specific issue to this newsgroup and see if anyone here can help you. =========================================== |
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