Cable Modem Help

Andy pretended :
You are right the sales man should be on youre side after all he or she is
trying to make a sale.
I find the worst sales staff is at best buy in my area any ways and Wal-Mart.
its funny when you show them a print out off the company's own web site
saying the features ect and they say oh well that must be the online model
now i just go find what i want and buy it.
but to be fair there are a lot of knowledgeable sales staff in both stores
to AT TIMES

That experience was at "Staples" which I already knew were less than
completely savvy. They were pretty helpful on the sales end though. I
was a bit surprised when the saleman told us on the 'down low' that we
could get the warranty and if the computer broke, even trivially, we
could run it over with our car and they would completely replace it
with no questions asked.

Could I get that in writing? LOL

On 10/05/2016 02:45 PM, krw wrote:

[snip]

About like the Direct TV droids who accost me in stores. I tell them,
loudly, that their service sucks so bad that even as bad as AT&T has
been, it's worlds better than DTV. ...and I get Netflix now.


I used to have DTV. One of the main reasons I quit was the very poor
customer service. One of the last times I contacted them was to say the
problem was fixed (finally, and probably not because I contacted them).
They responded to that by messing up my online account AGAIN. Once when
I called about the new HD DVR, the "customer service representative"
asked my how many mushrooms are on my dish.

As to cable modems, I agree that the modem should be separate from a
router/Wifi device. One reason is that the modem really belongs to the
ISP (even if you bought it) and the router is a part of YOUR network and
you should have control over it. I wouldn't expect to be able to put
DD-WRT on one of those combinations.

--
80 days until the winter celebration (Sunday December 25, 2016 12:00:00
AM for 1 day).

Mark Lloyd
http://notstupid.us/

"The cosmos is interesting rather than perfect, and everything is not
part of some greater plan, nor is all necessarily under control."
[Starhawk]

On Thu, 6 Oct 2016 02:28:15 -0400, "Andy" wrote:

Verizon is my area is wireless only now for about 10 years.
sold it's land line business to Fair Point Commutations.
I still use a POTS land line as time warner cable aka spectrum's digital
phone service works 90% of the time the rest is system maintenance with no
warnings.
or just goes down when it feels like it.
I told them when digital phone is 100% reliable like fair point's service is
then we can talk.
twc does not seem to care its losing its subscribers to Verizon big time in
Maine any way

Ironic, given all of the times that you bragged about TWC service in
Maine being the best in the country, rock solid, zero outages, etc.

I am looking at a deal from Verizon wireless for its version of digital
phone for $19.95 a month unlimited use and FREE long distance.
its a phone modem like time warner cables BUT unlike timewarner cables it
has a 5 Day BATTERY BACK UP built in.

You could probably do a whole lot better by picking up a cheap ATA, such
as an Obi-100 or Ooma, then using Google Voice which is free and
includes unlimited free domestic long distance.

--

Char Jackson

On 10/05/2016 07:39 PM, John Larkin wrote:
On Wed, 5 Oct 2016 11:34:22 -0400, Phil Hobbs
wrote:

On 10/05/2016 02:55 AM, Andy wrote:
Seeing the problems you have faced i can understand why you get fed up with
the cable company.
Some states have no problems with speeds ect others seem to have no end to
them.


In my neck of the woods Verizon can't find their keisters with two
hands, a map, radar etc., whereas Optimum is right on the ball. We
soldiered on with V. for a long time despite hours spent in call
forwarding purgatory that never resolved anything, billing snafus,
clueless office droids, and an apparent total lack of communication
between their residental and commercial operations. The only reason
that I did that was because I really wanted to keep the copper POTS for
use during blackouts. I finally decided that I didn't trust an
operation that clueless to know how to run a legacy central office
battery system, so that the whole thing was sort of moot.

In 5 years with Optimum I've had exactly one trouble. Within half an
hour, they had somebody on my premises who actually knew what he was
doing, with an apprentice in tow learning the ropes. Fifteen minutes
later they had it patched (reprovisioned somehow so that I had 25/5 Mbps
again) and the trouble outside was fixed the same day. A couple of
times a year, V. sends salesmen to visit, and I try very hard to
restrain my impulse to greet them with howls of derisive laughter, not
totally successfully.

Cheers

Phil Hobbs

We have Suddenlink in Truckee, cable TV and internet, but there's an
ongoing problem:

https://dl.dropboxusercontent.com/u/...ble_Chewed.jpg

Squirrels eat the cables. That doesn't sound very appetizing to me.



Hanbury Brown had a similar problem with birds in the Outback. His
solution was to wrap the cables in roofing felt. YMMV.

Cheers

Phil Hobbs

--
Dr Philip C D Hobbs
Principal Consultant
ElectroOptical Innovations LLC
Optics, Electro-optics, Photonics, Analog Electronics

160 North State Road #203
Briarcliff Manor NY 10510

hobbs at electrooptical dot net
http://electrooptical.net

On Wed, 05 Oct 2016 20:28:59 -0400, krw wrote:

On Wed, 05 Oct 2016 16:29:23 -0700, Ken Blake
wrote:

On Wed, 05 Oct 2016 15:45:10 -0400, krw wrote:


About like the Direct TV droids who accost me in stores. I tell them,
loudly, that their service sucks so bad that even as bad as AT&T has
been, it's worlds better than DTV. ...and I get Netflix now.


What don't you like about Direct TV? I've been using them for the last
few months, and so far they've been fine.

Dropout every time a cloud rolls by (not quite that bad, but...). They
promised that they could fix that but never did.


As I said, I've had only a little experience with them, but I've never
had a problem anything like that. The only dropout we've had was for
about ten minutes during a severe thunderstorm.


Surly
representatives. Charging for the repair of *their* equipment.


I've had no experience with either (except for the man who installed
it, and he was very pleasant and helpful).


Cost.


Our only alternative is Comcast, and they are substantially less
expensive than Comcast.

On Thu, 06 Oct 2016 08:34:51 -0700, Ken Blake
wrote:

On Wed, 05 Oct 2016 20:28:59 -0400, krw wrote:

On Wed, 05 Oct 2016 16:29:23 -0700, Ken Blake
wrote:

On Wed, 05 Oct 2016 15:45:10 -0400, krw wrote:


About like the Direct TV droids who accost me in stores. I tell them,
loudly, that their service sucks so bad that even as bad as AT&T has
been, it's worlds better than DTV. ...and I get Netflix now.


What don't you like about Direct TV? I've been using them for the last
few months, and so far they've been fine.

Dropout every time a cloud rolls by (not quite that bad, but...). They
promised that they could fix that but never did.


As I said, I've had only a little experience with them, but I've never
had a problem anything like that. The only dropout we've had was for
about ten minutes during a severe thunderstorm.


Surly
representatives. Charging for the repair of *their* equipment.


I've had no experience with either (except for the man who installed
it, and he was very pleasant and helpful).


Cost.


Our only alternative is Comcast, and they are substantially less
expensive than Comcast.

Are you comparing teaser rates to normal rates? AT&T was about the
same price as DTV but includes Internet. DSL was more than $50/mo and
while neither is perfectly reliable, the fiber is better and 50x
faster than DSL.

krw wrote:
On Thu, 06 Oct 2016 08:34:51 -0700, Ken
wrote:

On Wed, 05 Oct 2016 20:28:59 -0400, wrote:

On Wed, 05 Oct 2016 16:29:23 -0700, Ken
wrote:

On Wed, 05 Oct 2016 15:45:10 -0400, wrote:


About like the Direct TV droids who accost me in stores. I tell them,
loudly, that their service sucks so bad that even as bad as AT&T has
been, it's worlds better than DTV. ...and I get Netflix now.


What don't you like about Direct TV? I've been using them for the last
few months, and so far they've been fine.

Dropout every time a cloud rolls by (not quite that bad, but...). They
promised that they could fix that but never did.


As I said, I've had only a little experience with them, but I've never
had a problem anything like that. The only dropout we've had was for
about ten minutes during a severe thunderstorm.


Surly
representatives. Charging for the repair of *their* equipment.


I've had no experience with either (except for the man who installed
it, and he was very pleasant and helpful).


Cost.


Our only alternative is Comcast, and they are substantially less
expensive than Comcast.

Are you comparing teaser rates to normal rates? AT&T was about the
same price as DTV but includes Internet. DSL was more than $50/mo and
while neither is perfectly reliable, the fiber is better and 50x
faster than DSL.
I do not think that there are any "teaser" rates; now advertized
rates is anther story.
Those are always bull****, since all of the taxes and fees are
studiously not included.
Actual cost is always about double the ad rates.

On Fri, 07 Oct 2016 03:19:07 -0800, Robert Baer
wrote:

krw wrote:
On Thu, 06 Oct 2016 08:34:51 -0700, Ken
wrote:

On Wed, 05 Oct 2016 20:28:59 -0400, wrote:

On Wed, 05 Oct 2016 16:29:23 -0700, Ken
wrote:

On Wed, 05 Oct 2016 15:45:10 -0400, wrote:


About like the Direct TV droids who accost me in stores. I tell them,
loudly, that their service sucks so bad that even as bad as AT&T has
been, it's worlds better than DTV. ...and I get Netflix now.


What don't you like about Direct TV? I've been using them for the last
few months, and so far they've been fine.

Dropout every time a cloud rolls by (not quite that bad, but...). They
promised that they could fix that but never did.


As I said, I've had only a little experience with them, but I've never
had a problem anything like that. The only dropout we've had was for
about ten minutes during a severe thunderstorm.


Surly
representatives. Charging for the repair of *their* equipment.


I've had no experience with either (except for the man who installed
it, and he was very pleasant and helpful).


Cost.


Our only alternative is Comcast, and they are substantially less
expensive than Comcast.

Are you comparing teaser rates to normal rates? AT&T was about the
same price as DTV but includes Internet. DSL was more than $50/mo and
while neither is perfectly reliable, the fiber is better and 50x
faster than DSL.
I do not think that there are any "teaser" rates; now advertized
rates is anther story.

You're wrong, of course.

Those are always bull****, since all of the taxes and fees are
studiously not included.

Irrelevant.

Actual cost is always about double the ad rates.

No.

krw wrote:
On Fri, 07 Oct 2016 03:19:07 -0800, Robert Baer
wrote:

krw wrote:
On Thu, 06 Oct 2016 08:34:51 -0700, Ken
wrote:

On Wed, 05 Oct 2016 20:28:59 -0400, wrote:

On Wed, 05 Oct 2016 16:29:23 -0700, Ken
wrote:

On Wed, 05 Oct 2016 15:45:10 -0400, wrote:


About like the Direct TV droids who accost me in stores. I tell them,
loudly, that their service sucks so bad that even as bad as AT&T has
been, it's worlds better than DTV. ...and I get Netflix now.


What don't you like about Direct TV? I've been using them for the last
few months, and so far they've been fine.

Dropout every time a cloud rolls by (not quite that bad, but...). They
promised that they could fix that but never did.


As I said, I've had only a little experience with them, but I've never
had a problem anything like that. The only dropout we've had was for
about ten minutes during a severe thunderstorm.


Surly
representatives. Charging for the repair of *their* equipment.


I've had no experience with either (except for the man who installed
it, and he was very pleasant and helpful).


Cost.


Our only alternative is Comcast, and they are substantially less
expensive than Comcast.

Are you comparing teaser rates to normal rates? AT&T was about the
same price as DTV but includes Internet. DSL was more than $50/mo and
while neither is perfectly reliable, the fiber is better and 50x
faster than DSL.
I do not think that there are any "teaser" rates; now advertized
rates is anther story.

You're wrong, of course.

Those are always bull****, since all of the taxes and fees are
studiously not included.

Irrelevant.

Actual cost is always about double the ad rates.

No.
Dew tell; give *one* verifiable example.

EVERY ad i have seen: throw-away fliers (Comcast,Dish) in mailbox,
ads from provider (Comcast in my case), newspaper blow-in ads, etc wave
banners about "ONLY" blah blah and 6 point multi-liner that talks about
(BUT NO QUOTES) taxes, fees, installation, etc.
Give us an example where the rate quoted is correct (or even in the
ballpark).

On 10/8/2016 3:26 AM, Robert Baer wrote:
krw wrote:
On Fri, 07 Oct 2016 03:19:07 -0800, Robert Baer
wrote:

krw wrote:
On Thu, 06 Oct 2016 08:34:51 -0700, Ken
wrote:

On Wed, 05 Oct 2016 20:28:59 -0400, wrote:

On Wed, 05 Oct 2016 16:29:23 -0700, Ken
wrote:

On Wed, 05 Oct 2016 15:45:10 -0400, wrote:


About like the Direct TV droids who accost me in stores. I tell
them,
loudly, that their service sucks so bad that even as bad as AT&T
has
been, it's worlds better than DTV. ...and I get Netflix now.


What don't you like about Direct TV? I've been using them for the
last
few months, and so far they've been fine.

Dropout every time a cloud rolls by (not quite that bad, but...).
They
promised that they could fix that but never did.


As I said, I've had only a little experience with them, but I've never
had a problem anything like that. The only dropout we've had was for
about ten minutes during a severe thunderstorm.


Surly
representatives. Charging for the repair of *their* equipment.


I've had no experience with either (except for the man who installed
it, and he was very pleasant and helpful).


Cost.


Our only alternative is Comcast, and they are substantially less
expensive than Comcast.

Are you comparing teaser rates to normal rates? AT&T was about the
same price as DTV but includes Internet. DSL was more than $50/mo and
while neither is perfectly reliable, the fiber is better and 50x
faster than DSL.
I do not think that there are any "teaser" rates; now advertized
rates is anther story.

You're wrong, of course.

Those are always bull****, since all of the taxes and fees are
studiously not included.

Irrelevant.

Actual cost is always about double the ad rates.

No.
Dew tell; give *one* verifiable example.

EVERY ad i have seen: throw-away fliers (Comcast,Dish) in mailbox, ads
from provider (Comcast in my case), newspaper blow-in ads, etc wave
banners about "ONLY" blah blah and 6 point multi-liner that talks about
(BUT NO QUOTES) taxes, fees, installation, etc.
Give us an example where the rate quoted is correct (or even in the
ballpark).

I have tried to ask about the fees and "taxes" and been told they don't
know, seems the billing computer is the only entity that actually knows
the amount of taxes. Once when I called to ask about the quarterly
billed "franchise fee" and who it was going to, I was told they didn't
know and I would have to ask my franchise contact.

--

Rick C

On 10/6/2016 2:35 AM, Andy wrote:
The second part of youre post Phil was not mine i was replying to the
original poster
my post ends after the talk about channel bonding.
when you see the same hear that is the other posters reply to mine

Dude! When you top post, you have no justification for complaining how
quotes of your messages show up. I can't believe you have made so many
posts here and no one has pointed that out to you...

--

Rick C

On 10/08/2016 02:26 AM, Robert Baer wrote:

[snip]

Actual cost is always about double the ad rates.

No.
Dew tell; give *one* verifiable example.

EVERY ad i have seen: throw-away fliers (Comcast,Dish) in mailbox, ads
from provider (Comcast in my case), newspaper blow-in ads, etc wave
banners about "ONLY" blah blah and 6 point multi-liner that talks about
(BUT NO QUOTES) taxes, fees, installation, etc.
Give us an example where the rate quoted is correct (or even in the
ballpark).


"double" may be an exaggeration. Maybe not. Anyway, the actual cost can
be a lot higher.

Once I had phone service that had everything (local service, unlimited
long distance, caller ID, call waiting, etc...), advertised price "ONLY"
$39.95. The actual billed amount was above $55 (essentially, $39.95 was
a lie).

--
78 days until the winter celebration (Sunday December 25, 2016 12:00:00
AM for 1 day).

Mark Lloyd
http://notstupid.us/

In Ottawa the xians put up an "abortion stills a beating heart" poster
outside the local abortion clinic. Someone wrote over it:

"A christian
with a gun stills a beating heart."

On Sat, 8 Oct 2016 13:07:56 -0500, Mark Lloyd
wrote:

On 10/08/2016 02:26 AM, Robert Baer wrote:

[snip]

Actual cost is always about double the ad rates.

No.
Dew tell; give *one* verifiable example.

EVERY ad i have seen: throw-away fliers (Comcast,Dish) in mailbox, ads
from provider (Comcast in my case), newspaper blow-in ads, etc wave
banners about "ONLY" blah blah and 6 point multi-liner that talks about
(BUT NO QUOTES) taxes, fees, installation, etc.
Give us an example where the rate quoted is correct (or even in the
ballpark).

You made the claim. Back it up!


"double" may be an exaggeration. Maybe not. Anyway, the actual cost can
be a lot higher.

A big exaggeration.

Once I had phone service that had everything (local service, unlimited
long distance, caller ID, call waiting, etc...), advertised price "ONLY"
$39.95. The actual billed amount was above $55 (essentially, $39.95 was
a lie).

I can believe that. Most of those "fees" are fixed, not based on the
service. You'd pay the same if it were a $150 plan (whatever it might
include).

They can figure out the taxes and fees for you they are just to lazy to do
the math.
I have had them do it many times when i make adjustments to my services.


--
AL'S COMPUTERS
"rickman" wrote in message
...
On 10/8/2016 3:26 AM, Robert Baer wrote:
krw wrote:
On Fri, 07 Oct 2016 03:19:07 -0800, Robert Baer
wrote:

krw wrote:
On Thu, 06 Oct 2016 08:34:51 -0700, Ken
wrote:

On Wed, 05 Oct 2016 20:28:59 -0400, wrote:

On Wed, 05 Oct 2016 16:29:23 -0700, Ken
wrote:

On Wed, 05 Oct 2016 15:45:10 -0400, wrote:


About like the Direct TV droids who accost me in stores. I tell
them,
loudly, that their service sucks so bad that even as bad as AT&T
has
been, it's worlds better than DTV. ...and I get Netflix now.


What don't you like about Direct TV? I've been using them for the
last
few months, and so far they've been fine.

Dropout every time a cloud rolls by (not quite that bad, but...).
They
promised that they could fix that but never did.


As I said, I've had only a little experience with them, but I've
never
had a problem anything like that. The only dropout we've had was for
about ten minutes during a severe thunderstorm.


Surly
representatives. Charging for the repair of *their* equipment.


I've had no experience with either (except for the man who installed
it, and he was very pleasant and helpful).


Cost.


Our only alternative is Comcast, and they are substantially less
expensive than Comcast.

Are you comparing teaser rates to normal rates? AT&T was about the
same price as DTV but includes Internet. DSL was more than $50/mo and
while neither is perfectly reliable, the fiber is better and 50x
faster than DSL.
I do not think that there are any "teaser" rates; now advertized
rates is anther story.

You're wrong, of course.

Those are always bull****, since all of the taxes and fees are
studiously not included.

Irrelevant.

Actual cost is always about double the ad rates.

No.
Dew tell; give *one* verifiable example.

EVERY ad i have seen: throw-away fliers (Comcast,Dish) in mailbox, ads
from provider (Comcast in my case), newspaper blow-in ads, etc wave
banners about "ONLY" blah blah and 6 point multi-liner that talks about
(BUT NO QUOTES) taxes, fees, installation, etc.
Give us an example where the rate quoted is correct (or even in the
ballpark).

I have tried to ask about the fees and "taxes" and been told they don't
know, seems the billing computer is the only entity that actually knows
the amount of taxes. Once when I called to ask about the quarterly billed
"franchise fee" and who it was going to, I was told they didn't know and I
would have to ask my franchise contact.

--

Rick C

I am aware my news reader does it but have not have the time to change it.


--
AL'S COMPUTERS
"rickman" wrote in message
...
On 10/6/2016 2:35 AM, Andy wrote:
The second part of youre post Phil was not mine i was replying to the
original poster
my post ends after the talk about channel bonding.
when you see the same hear that is the other posters reply to mine

Dude! When you top post, you have no justification for complaining how
quotes of your messages show up. I can't believe you have made so many
posts here and no one has pointed that out to you...

--

Rick C