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Printer Out of Memory
I am operating Windows XP on a Compaq PC with an HP
Laserjet 5P printer and HP Deskjet 3280, which never gave me any trouble. When trying to print invoices and documents, the Laserjet 5P printer showed a paper jam, although there was no paper jam. After going to control panel and clicking on printers, I discovered that both printers (HP Laserjet 5P and HP Deskjet 3280) showed "Out of Memory". I deleted the Deskjet 3280 and tried it on another computer and everything printed fine. I had a really hard time deleting the HP Laserjet 5P. I had to keep trying to delete and then re-start my computer several times in order to get it to delete the printer. After deleting all printers, I re-installed the HP Laserjet 5P. After printing 4-5 documents, I got the same problem (paper jam although there was none and "Printer out of Memory). I have again deleted the printer and there are none currently installed. Do you have any suggestions/advice? Any prompt response would be greatly appreciated as I run a business from my home and I really use the Laserjet 5P alot. Thank you, Kelly |
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#2
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Printer Out of Memory
I don't have a 5P, but on some older HP printers, the driver doesn't
automatically know how much memory is installed in the printer. In this case, the driver defaults to the minimum RAM setting. This may not be enough to print complex documents. Try printing a test page _from the printer_ (i.e., not from Windows). That should tell you how much RAM is actually installed. Then check the printer properties and see if the reported memory is correct. If not, correct it and see if that helps the problem. Otherwise, you might be better off seeking help at HP. Kelly wrote: I am operating Windows XP on a Compaq PC with an HP Laserjet 5P printer and HP Deskjet 3280, which never gave me any trouble. When trying to print invoices and documents, the Laserjet 5P printer showed a paper jam, although there was no paper jam. After going to control panel and clicking on printers, I discovered that both printers (HP Laserjet 5P and HP Deskjet 3280) showed "Out of Memory". I deleted the Deskjet 3280 and tried it on another computer and everything printed fine. I had a really hard time deleting the HP Laserjet 5P. I had to keep trying to delete and then re-start my computer several times in order to get it to delete the printer. After deleting all printers, I re-installed the HP Laserjet 5P. After printing 4-5 documents, I got the same problem (paper jam although there was none and "Printer out of Memory). I have again deleted the printer and there are none currently installed. Do you have any suggestions/advice? Any prompt response would be greatly appreciated as I run a business from my home and I really use the Laserjet 5P alot. Thank you, Kelly |
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