A Windows XP help forum. PCbanter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » PCbanter forum » Microsoft Windows XP » General XP issues or comments
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

Can't access necessary file



 
 
Thread Tools Display Modes
  #1  
Old April 19th 03, 06:39 PM
Jerry L. Clausing
external usenet poster
 
Posts: n/a
Default Can't access necessary file

I have Windows XP Home Edition. After I run a scan, I get
a message that says "C:\windows\system\mapisrvr.exe -
"can not access necessary file gapi32.dll". I did a
search for the file but it was not on the computer. Is
there a way to restore the file from the install disc
rather than do a complete reinstall? I hate the hassle of
having to call "big brother" (Bill) to give me permission
to continue using what I all ready paid for.

Thanks,

Jerry Clausing
Ads
  #2  
Old April 19th 03, 07:06 PM
Don MacDougall
external usenet poster
 
Posts: n/a
Default Can't access necessary file


"Jerry L. Clausing" wrote in message
...
I have Windows XP Home Edition. After I run a scan, I get
a message that says "C:\windows\system\mapisrvr.exe -
"can not access necessary file gapi32.dll". I did a
search for the file but it was not on the computer. Is
there a way to restore the file from the install disc
rather than do a complete reinstall? I hate the hassle of
having to call "big brother" (Bill) to give me permission
to continue using what I all ready paid for.

Thanks,

Jerry Clausing


On my computer, gapi32.dll is a Outlook 2002 file not Windows XP. If your
scan was a Norton scan, I recall other posts that refer to a Symantec fix
that may apply to your error message.

If not, try opening Outlook or any Office XP application and using Help,
Detect and Repair.

Don


  #3  
Old April 19th 03, 08:04 PM
T.C.
external usenet poster
 
Posts: n/a
Default Can't access necessary file

This is a known Norton issue. (Before doing the fix below, open Windows
Explorer, click the Tools menu, click Folder Options. When the Folder
Options dialog box opens click the View tab, scroll down to the heading:
Hidden Files and Folders, and click the circle to the left of: Show Hidden
Files and Folders to allow those files to be seen. Then just below that
item on the list, you'll see two more entries Hide Extensions for Known File
Types and Hide Protected Operating System Files click the boxes to the left
of those items to remove the checkmarks for those items. Then click the
Apply and OK buttons at the bottom of the dialog box. With the above done,
the following should fix your problem:

Copy the file Gapi32.dll to where Norton expects to find it:
1. Open Windows Explorer.
2. Navigate to the folder C:\Program Files\Common
Files\System\Mapi\1033\NT.
3. In the right Explorer pane, right-click on the file Gapi32.dll and
choose Copy.
4. Navigate to the folder C:\Windows\System32.
5. Right click on the folder System32 and choose Paste.
6. Close Windows Explorer.
7. Reboot the computer.
--
T.C.
Pay it forward...

Delete [REMOVE] from email address to respond by email

"Jerry L. Clausing" wrote in message
...
I have Windows XP Home Edition. After I run a scan, I get
a message that says "C:\windows\system\mapisrvr.exe -
"can not access necessary file gapi32.dll". I did a
search for the file but it was not on the computer. Is
there a way to restore the file from the install disc
rather than do a complete reinstall? I hate the hassle of
having to call "big brother" (Bill) to give me permission
to continue using what I all ready paid for.

Thanks,

Jerry Clausing



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.473 / Virus Database: 271 - Release Date: 4/17/2003

  #4  
Old April 19th 03, 08:15 PM
Crusty \(-: Old Bastard :-\)
external usenet poster
 
Posts: n/a
Default Can't access necessary file

You are partially correct.

During the installation of Office 2000, the installer places an entry into
the registry pointing to gapi32.dll. Unfortunately, the file is actually
installed in another folder (programming mistake). Norton finds this error
and "correctly" reports it.

"T.C." wrote in message
...
This is a known Norton issue. (Before doing the fix below, open Windows
Explorer, click the Tools menu, click Folder Options. When the Folder
Options dialog box opens click the View tab, scroll down to the heading:
Hidden Files and Folders, and click the circle to the left of: Show Hidden
Files and Folders to allow those files to be seen. Then just below that
item on the list, you'll see two more entries Hide Extensions for Known

File
Types and Hide Protected Operating System Files click the boxes to the

left
of those items to remove the checkmarks for those items. Then click the
Apply and OK buttons at the bottom of the dialog box. With the above

done,
the following should fix your problem:

Copy the file Gapi32.dll to where Norton expects to find it:
1. Open Windows Explorer.
2. Navigate to the folder C:\Program Files\Common
Files\System\Mapi\1033\NT.
3. In the right Explorer pane, right-click on the file Gapi32.dll and
choose Copy.
4. Navigate to the folder C:\Windows\System32.
5. Right click on the folder System32 and choose Paste.
6. Close Windows Explorer.
7. Reboot the computer.
--
T.C.
Pay it forward...

Delete [REMOVE] from email address to respond by email

"Jerry L. Clausing" wrote in message
...
I have Windows XP Home Edition. After I run a scan, I get
a message that says "C:\windows\system\mapisrvr.exe -
"can not access necessary file gapi32.dll". I did a
search for the file but it was not on the computer. Is
there a way to restore the file from the install disc
rather than do a complete reinstall? I hate the hassle of
having to call "big brother" (Bill) to give me permission
to continue using what I all ready paid for.

Thanks,

Jerry Clausing



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.473 / Virus Database: 271 - Release Date: 4/17/2003



  #5  
Old April 20th 03, 12:43 AM
Jerry Clausing
external usenet poster
 
Posts: n/a
Default Can't access necessary file

It was a Norton scan I did. Thanks for your help. I
appreciate it.

Jerry


-----Original Message-----
This is a known Norton issue. (Before doing the fix

below, open Windows
Explorer, click the Tools menu, click Folder Options.

When the Folder
Options dialog box opens click the View tab, scroll down

to the heading:
Hidden Files and Folders, and click the circle to the

left of: Show Hidden
Files and Folders to allow those files to be seen. Then

just below that
item on the list, you'll see two more entries Hide

Extensions for Known File
Types and Hide Protected Operating System Files click

the boxes to the left
of those items to remove the checkmarks for those

items. Then click the
Apply and OK buttons at the bottom of the dialog box.

With the above done,
the following should fix your problem:

Copy the file Gapi32.dll to where Norton expects to find

it:
1. Open Windows Explorer.
2. Navigate to the folder C:\Program Files\Common
Files\System\Mapi\1033\NT.
3. In the right Explorer pane, right-click on the file

Gapi32.dll and
choose Copy.
4. Navigate to the folder C:\Windows\System32.
5. Right click on the folder System32 and choose Paste.
6. Close Windows Explorer.
7. Reboot the computer.
--
T.C.
Pay it forward...

Delete [REMOVE] from email address to respond by email

"Jerry L. Clausing" wrote in

message
...
I have Windows XP Home Edition. After I run a scan, I

get
a message that says "C:\windows\system\mapisrvr.exe -
"can not access necessary file gapi32.dll". I did a
search for the file but it was not on the computer. Is
there a way to restore the file from the install disc
rather than do a complete reinstall? I hate the hassle

of
having to call "big brother" (Bill) to give me

permission
to continue using what I all ready paid for.

Thanks,

Jerry Clausing



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system

(http://www.grisoft.com).
Version: 6.0.473 / Virus Database: 271 - Release Date:

4/17/2003

.

 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off






All times are GMT +1. The time now is 02:00 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 PCbanter.
The comments are property of their posters.