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XP OEM - Interesting conversation with MS employee



 
 
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  #1  
Old May 11th 05, 12:03 AM
Michael C
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Default XP OEM - Interesting conversation with MS employee

Last night I upgraded a customers machine with new motherboard, cpu, memory,
video card, netcard and soundcard. The only thing that was the same was the
HDD, dvd drive, tape backup and scsi card. I was having trouble with the
internet so I phoned MS to activate XP again. After it activated I asked him
what the limit is to hardware change before XP won't activate. He said that
XP oem has to always remain on the same PC to be activated. In return I
asked "what constitutes the same PC?". He kept going around in circles and
not answering my question and just stating that it has to always remain on
the same PC. He never gave me a definition of what "same PC" means. In the
end I asked if it was more of a policy than a technical limitation and he
said "thank you for calling microsoft to activate your software" and hung
up!

I suspect that means that it can be installed on a completely new machine
and will activate ok. Is that true?


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  #2  
Old May 11th 05, 12:20 AM
Alias
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Default


"Michael C" wrote

Last night I upgraded a customers machine with new motherboard, cpu,
memory, video card, netcard and soundcard. The only thing that was the
same was the HDD, dvd drive, tape backup and scsi card. I was having
trouble with the internet so I phoned MS to activate XP again. After it
activated I asked him what the limit is to hardware change before XP won't
activate. He said that XP oem has to always remain on the same PC to be
activated. In return I asked "what constitutes the same PC?". He kept
going around in circles and not answering my question and just stating
that it has to always remain on the same PC. He never gave me a definition
of what "same PC" means. In the end I asked if it was more of a policy
than a technical limitation and he said "thank you for calling microsoft
to activate your software" and hung up!

I suspect that means that it can be installed on a completely new machine
and will activate ok. Is that true?


Good guess.

See http://www.microscum.com/mmpafaq/ for more details.

Alias


  #4  
Old May 11th 05, 12:30 AM
Woody
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Posts: n/a
Default

I suspect that means that it can be installed on a completely new machine
and will activate ok. Is that true?

from what Mike Brannigan , an MS employee and frequent poster , has been
saying of late is that it's up to the oem to determine when the original
machine is no longer the original machine . definately a major retreat from
earlier interpretations of the ms oem eula . MS seems to be intentionally
vague .

hey , i build my own computers . purchase oem vers of the operating system
in complete compliance therefor i am the one to determine when it is no
longer the original computer as far as i'm concerned .






  #5  
Old May 11th 05, 12:36 AM
Carey Frisch [MVP]
external usenet poster
 
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Default

Q. "I suspect that means that it can be installed on a completely new machine
and will activate ok. Is that true?"

A. Not if its an OEM version....only a "Retail Version".

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/secu...xp/choose.mspx

-------------------------------------------------------------------------------------------

"Michael C" wrote:

| Last night I upgraded a customers machine with new motherboard, cpu, memory,
| video card, netcard and soundcard. The only thing that was the same was the
| HDD, dvd drive, tape backup and scsi card. I was having trouble with the
| internet so I phoned MS to activate XP again. After it activated I asked him
| what the limit is to hardware change before XP won't activate. He said that
| XP oem has to always remain on the same PC to be activated. In return I
| asked "what constitutes the same PC?". He kept going around in circles and
| not answering my question and just stating that it has to always remain on
| the same PC. He never gave me a definition of what "same PC" means. In the
| end I asked if it was more of a policy than a technical limitation and he
| said "thank you for calling microsoft to activate your software" and hung
| up!
|
| I suspect that means that it can be installed on a completely new machine
| and will activate ok. Is that true?



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  #6  
Old May 11th 05, 12:36 AM
Richard Urban
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Posts: n/a
Default

Did he tell you that?

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Michael C" wrote in message
...
Last night I upgraded a customers machine with new motherboard, cpu,
memory, video card, netcard and soundcard. The only thing that was the
same was the HDD, dvd drive, tape backup and scsi card. I was having
trouble with the internet so I phoned MS to activate XP again. After it
activated I asked him what the limit is to hardware change before XP won't
activate. He said that XP oem has to always remain on the same PC to be
activated. In return I asked "what constitutes the same PC?". He kept
going around in circles and not answering my question and just stating
that it has to always remain on the same PC. He never gave me a definition
of what "same PC" means. In the end I asked if it was more of a policy
than a technical limitation and he said "thank you for calling microsoft
to activate your software" and hung up!

I suspect that means that it can be installed on a completely new machine
and will activate ok. Is that true?



  #7  
Old May 11th 05, 12:38 AM
Michael C
external usenet poster
 
Posts: n/a
Default

"Leythos" wrote in message
...
You've asked/speculated two different things:

1) What are the rules
2) What can you get away with

One has little to do with the other, the other has a lot to do with the
one, you can read it as you want


That's exactly what I asked him. I asked "if it was more of a policy than a
technical limitation". I don't want to pirate XP but if a customer has
bought XP I'd like to know what I can do to their machine before a new copy
is required. If XP hadn't worked after their machine was upgraded it would
have been a problem and it would have been good for me to know before hand.
I probably should have found out earlier but there are so many things I
should have found out earlier and MS don't make it easy sometimes. Anyway,
it looks like I can do whatever I want to the machine and it will still
work, which is a good thing. :-)

Michael


  #8  
Old May 11th 05, 12:42 AM
Leythos
external usenet poster
 
Posts: n/a
Default

In article ,
says...
"Leythos" wrote in message
...
You've asked/speculated two different things:

1) What are the rules
2) What can you get away with

One has little to do with the other, the other has a lot to do with the
one, you can read it as you want


That's exactly what I asked him. I asked "if it was more of a policy than a
technical limitation". I don't want to pirate XP but if a customer has
bought XP I'd like to know what I can do to their machine before a new copy
is required. If XP hadn't worked after their machine was upgraded it would
have been a problem and it would have been good for me to know before hand.
I probably should have found out earlier but there are so many things I
should have found out earlier and MS don't make it easy sometimes. Anyway,
it looks like I can do whatever I want to the machine and it will still
work, which is a good thing. :-)


Actually, you can call MS and ask for Licensing information, not the
activation drones, MS proper and ask for a email/document explaining
licensing. Now, after I've said this, you are also going to get people
telling you that you can do what you want as MS has never taken any
personal user/installer to court over multiple installs against a single
key/license.

In the grand scheme of software licensing, it's up to you to determine
what is right/wrong and what you feel you can get away with. Some of us
are hard-line and purchase a OEM copy considering that additional MS
documents call the Motherboard the defining component, while others look
at the EULA and say that the power cord could be the single defining
component. It's all in what you are comfortable with until you ASK MS
legal what they mean.

--
--

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  #9  
Old May 11th 05, 12:45 AM
Woody
external usenet poster
 
Posts: n/a
Default

1) What are the rules
2) What can you get away with

One has little to do with the other, the other has a lot to do with the
one, you can read it as you want

they both have a lot to do with each other !!!! how can anyone know wtf is
going on if even MS won't just spell it out one way or the other . and why
should we even be put in this position in the first place ? people keep
asking the question "1) What are the rules ? " yet there never seems to be
a definative answer . yes we get sorta answers but they even seem to change
from day to day .

the latest from mike brannigan is that it's the oem that determines when the
original computer is no longer the original computer . so who built the
computer , who bought the oem os and who installed the os on that computer
determines the rules as far as i read it .




  #10  
Old May 11th 05, 12:46 AM
T. Waters
external usenet poster
 
Posts: n/a
Default

He said it by implication - He hung up!

Richard Urban wrote:
Did he tell you that?


"Michael C" wrote in message
...
Last night I upgraded a customers machine with new motherboard, cpu,
memory, video card, netcard and soundcard. The only thing that was
the same was the HDD, dvd drive, tape backup and scsi card. I was
having trouble with the internet so I phoned MS to activate XP
again. After it activated I asked him what the limit is to hardware
change before XP won't activate. He said that XP oem has to always
remain on the same PC to be activated. In return I asked "what
constitutes the same PC?". He kept going around in circles and not
answering my question and just stating that it has to always remain
on the same PC. He never gave me a definition of what "same PC"
means. In the end I asked if it was more of a policy than a
technical limitation and he said "thank you for calling microsoft to
activate your software" and hung up!

I suspect that means that it can be installed on a completely new
machine and will activate ok. Is that true?




  #11  
Old May 11th 05, 12:49 AM
T. Waters
external usenet poster
 
Posts: n/a
Default

Wonder if you mean that activation will be denied under these circumstances?
How do you know this?
"Can vs May," or, "one thing I remember from the first grade."


Carey Frisch [MVP] wrote:
Q. "I suspect that means that it can be installed on a completely
new machine and will activate ok. Is that true?"

A. Not if its an OEM version....only a "Retail Version".


Last night I upgraded a customers machine with new motherboard, cpu,
memory, video card, netcard and soundcard. The only thing that was
the same was the HDD, dvd drive, tape backup and scsi card. I was
having trouble with the internet so I phoned MS to activate XP
again. After it activated I asked him what the limit is to hardware
change before XP won't activate. He said that XP oem has to always
remain on the same PC to be activated. In return I asked "what
constitutes the same PC?". He kept going around in circles and not
answering my question and just stating that it has to always remain
on the same PC. He never gave me a definition of what "same PC"
means. In the end I asked if it was more of a policy than a
technical limitation and he said "thank you for calling microsoft to
activate your software" and hung up!

I suspect that means that it can be installed on a completely new
machine and will activate ok. Is that true?




---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 0519-0, 05/09/2005
Tested on: 5/10/2005 6:36:44 PM
avast! - copyright (c) 1988-2005 ALWIL Software.
http://www.avast.com




  #13  
Old May 11th 05, 01:08 AM
T. Waters
external usenet poster
 
Posts: n/a
Default

According to what a MS representative told Kerry Brown recently, the
restriction of OEM XP to the first machine it is installed on is for the
purpose of limiting an OEM's responsibility for support to the machine that
the OEM built. The idea was not to create an ephemeral version of Windows.
The idea was not to make more money, even though the results may have
deviated from the concept in some cases.
If an individual is their own OEM, it kind of begs the question of support,
doesn't it?
I am one of those who believe that honoring the spirit of a rule is more
sensible than blindly honoring the word of a rule. I have been known to cut
the label from a pillow!

Leythos wrote:
In article ,
says...
the latest from mike brannigan is that it's the oem that determines
when the original computer is no longer the original computer . so
who built the computer , who bought the oem os and who installed the
os on that computer determines the rules as far as i read it .


Not that I want to get into this again, but if you go into the OEM
site at MS, read around the documents, it seemed very clear to me
that the OEM software is tied to the first computer it's installed
on, and that the computer, by MS's documents on the OEM site,
indicate that the Motherboard is the "computer".

When I, as a personal choice, choose OEM, I limit the scope of the
license to the motherboard.

--




  #14  
Old May 11th 05, 01:16 AM
Alias
external usenet poster
 
Posts: n/a
Default


"Leythos" wrote

says...
the latest from mike brannigan is that it's the oem that determines when
the
original computer is no longer the original computer . so who built the
computer , who bought the oem os and who installed the os on that
computer
determines the rules as far as i read it .


Not that I want to get into this again, but if you go into the OEM site
at MS, read around the documents, it seemed very clear to me that the
OEM software is tied to the first computer it's installed on, and that
the computer, by MS's documents on the OEM site, indicate that the
Motherboard is the "computer".

When I, as a personal choice, choose OEM, I limit the scope of the
license to the motherboard.


You are saying one cannot upgrade a computer if you have an OEM licence and
that by upgrading it, you lose the licence to use the software you bought
for this upgraded computer. Scam, no matter how you slice it.

Example. Last year I got a MoBo with an AGP 4x slot and it can only handle
266 RAM. I want an 8x slot and a motherboard that can handle 400 RAM and a
faster 400 processor to go with it. With your theory, I would have to buy
another copy of an OEM Windows XP to upgrade the same computer the first OEM
was installed on and I say that is a scam if true, it is designed to make
people buy software they already have and paid for. Now, I will buy the
motherboard and new RAM and if I have to call MS, I will only give them the
number, as is outlined in their FAQs and not feel like a thief or weasal but
as a person who merely upgraded his computer and didn't want to be forced to
buy something I already have again!

Please explain how all of this relates to piracy, be it for profit or
"casual". I am all ears.

Alias


  #15  
Old May 11th 05, 01:28 AM
Leythos
external usenet poster
 
Posts: n/a
Default

In article ,
says...

"Leythos" wrote

says...
the latest from mike brannigan is that it's the oem that determines when
the
original computer is no longer the original computer . so who built the
computer , who bought the oem os and who installed the os on that
computer
determines the rules as far as i read it .


Not that I want to get into this again, but if you go into the OEM site
at MS, read around the documents, it seemed very clear to me that the
OEM software is tied to the first computer it's installed on, and that
the computer, by MS's documents on the OEM site, indicate that the
Motherboard is the "computer".

When I, as a personal choice, choose OEM, I limit the scope of the
license to the motherboard.


You are saying one cannot upgrade a computer if you have an OEM licence and
that by upgrading it, you lose the licence to use the software you bought
for this upgraded computer. Scam, no matter how you slice it.

Example. Last year I got a MoBo with an AGP 4x slot and it can only handle
266 RAM. I want an 8x slot and a motherboard that can handle 400 RAM and a
faster 400 processor to go with it. With your theory, I would have to buy
another copy of an OEM Windows XP to upgrade the same computer the first OEM
was installed on and I say that is a scam if true, it is designed to make
people buy software they already have and paid for. Now, I will buy the
motherboard and new RAM and if I have to call MS, I will only give them the
number, as is outlined in their FAQs and not feel like a thief or weasal but
as a person who merely upgraded his computer and didn't want to be forced to
buy something I already have again!

Please explain how all of this relates to piracy, be it for profit or
"casual". I am all ears.

Alias


Alias, I'm not getting into a word game. I've said how I read the
details on the OEM site, the documents the provided on their site, and
how I choose to interpret what they said in those documents.

I also said that it's up to each person to interpret what MS means until
the actually call MS and ask for clarification - which I don't expect
many to admit to doing.

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