Help, please... DVD burner not recognized

Can someone help me please? Thanks.

I replaced my DVD player with a new DVD-RW and it's not being recognized.

Symptoms:
--- Windows Explorer shows it in the Folders tree as "CD Drive (D" when
it's actually a DVD-RW drive.
--- But the hardware tab of the drive properties from Windows Explorer shows
the correct name, "_NEC DVD_RW ND-3500AG".
--- Device Manager shows the correct name also.
--- Nero sees it like Win Explorer sees it, and won't let me start a DVD
project.
--- Win Explorer will not allow me to drag files to the drive for copying
either.

Things I did:
--- I enabled/disabled CD recording in the Recording tab of the drive's
properties from Win Explorer.
--- I set the jumper like the one it replaced (cable select). A pre-existing
CD-RW is in the system as well.
--- Rebooted many times.

System:
NEC ND-3500 DVD-RW
Dell 8100
Windows XP
P4 1.5GHz 512MB RAM

Thanks a lot to anyone who can help me.
-Jennifer

"BrickMorTar" wrote in message
news
I replaced my DVD player with a new DVD-RW and it's not being recognized.

Symptoms:
--- Windows Explorer shows it in the Folders tree as "CD Drive (D" when
it's actually a DVD-RW drive.
--- But the hardware tab of the drive properties from Windows Explorer
shows the correct name, "_NEC DVD_RW ND-3500AG".
--- Device Manager shows the correct name also.
--- Nero sees it like Win Explorer sees it, and won't let me start a DVD
project.
--- Win Explorer will not allow me to drag files to the drive for copying
either.

Things I did:
--- I enabled/disabled CD recording in the Recording tab of the drive's
properties from Win Explorer.
--- I set the jumper like the one it replaced (cable select). A
pre-existing CD-RW is in the system as well.
--- Rebooted many times.

System:
NEC ND-3500 DVD-RW
Dell 8100
Windows XP
P4 1.5GHz 512MB RAM

I'm not sure what fixed it, but Nero now works with the new DVD burner. I
uninstalled Nero, Alcohol120, and Roxio, then installed the newsest version
of Nero.

??????????

Nero recommends permanent removal of Roxio prior to Nero install.

r.

"BrickMorTar" wrote in message
...
"BrickMorTar" wrote in message
news
I replaced my DVD player with a new DVD-RW and it's not being recognized.

Symptoms:
--- Windows Explorer shows it in the Folders tree as "CD Drive (D" when
it's actually a DVD-RW drive.
--- But the hardware tab of the drive properties from Windows Explorer
shows the correct name, "_NEC DVD_RW ND-3500AG".
--- Device Manager shows the correct name also.
--- Nero sees it like Win Explorer sees it, and won't let me start a DVD
project.
--- Win Explorer will not allow me to drag files to the drive for copying
either.

Things I did:
--- I enabled/disabled CD recording in the Recording tab of the drive's
properties from Win Explorer.
--- I set the jumper like the one it replaced (cable select). A
pre-existing CD-RW is in the system as well.
--- Rebooted many times.

System:
NEC ND-3500 DVD-RW
Dell 8100
Windows XP
P4 1.5GHz 512MB RAM

I'm not sure what fixed it, but Nero now works with the new DVD burner. I
uninstalled Nero, Alcohol120, and Roxio, then installed the newsest
version of Nero.

??????????