Cannot install windows XP 32bit on my Gateway E4620D 64bit machine

?

I have a Gateway E-4520D X64Bit machine running Win7 X64 fine. I've added an
additional HDD, Partitioned/formatted and that good stuff. When I attempt
to install WinXP 32bit on the new HDD/partition the install starts then my
machine hangs
with the Blue Screen of Death (BSOD) with a msg, 'Installation was cancelled
so it
does not damage your computer'. I've attempted this install numerous times
and get the same thing each time.

Any help would be appreciated.

On 11/11/2010 7:03 AM, Artreid wrote:
?

I have a Gateway E-4520D X64Bit machine running Win7 X64 fine. I've
added an
additional HDD, Partitioned/formatted and that good stuff. When I attempt
to install WinXP 32bit on the new HDD/partition the install starts then
my machine hangs
with the Blue Screen of Death (BSOD) with a msg, 'Installation was
cancelled so it
does not damage your computer'. I've attempted this install numerous times
and get the same thing each time.

Any help would be appreciated.

Partitioned/formatted the disk with which tools?

Is the Windows 7 disk still in the machine?

John

Artreid wrote:

?

I have a Gateway E-4520D X64Bit machine running Win7 X64 fine. I've added an
additional HDD, Partitioned/formatted and that good stuff. When I attempt
to install WinXP 32bit on the new HDD/partition the install starts then my
machine hangs
with the Blue Screen of Death (BSOD) with a msg, 'Installation was cancelled
so it
does not damage your computer'. I've attempted this install numerous times
and get the same thing each time.

Any help would be appreciated.

Did the Windows XP installation CD come with *that* particular Gateway
model? Is it a Gateway-branded install CD or is it, say, a Dell-branded
install CD? Is it a generic Microsoft retail or OEM install CD? You
haven't identified just WHAT type of Windows XP install CD you have.

We don't know if you have the original (gold) edition of Windows XP or
one that has SP-2 slipstreamed into it (I think that's the minimum
edition that includes SATA support). When the first screen appears that
says to hit F6 to install mass storage drivers (which is performed later
in the install), do you hit F6? Do you have the SATA drivers ready on a
floppy, CD, USB flash, or other usable/accessible drive?

Are you sure that particular Gateway model is certified for use with
Windows XP? Many models are certified for use only with Vista and later
versions of Windows. The hardware and the drivers for it were designed
for use under Vista, and later, and not for XP. Even if you have the
drivers for XP that doesn't mean they will work on that hardware. Even
if you go to the chip makers site to get their drivers, those are coded
based on a reference design. The mobo or system maker might use the
reference design in their product or they may choose to utilize only
some of the functionality or enhance it by implementing other hardware
or design that is different than the reference design. So the reference
drivers might work but if they don't then you must get the custom
drivers from the mobo or system maker (and if they don't provide
pre-Vista drivers then you don't have any that work properly). Trying
to use reference drivers in a non-reference config could mean only some
functionality gets enabled, some functionality fails or exhibits
artifacts that range from nuisancesome to critical, or they may simply
refuse to function.

So does that particular model of Gateway actually say it supports
pre-Vista versions of Windows? If so, does Gateway have pre-Vista
drivers for that model? If not, you could try the reference drivers
from the hardware makers and hope they work well enough. Of course,
none of this matters if, for example, the install CD is BIOS-locked to a
particular family of models for a specific maker, like trying to use
Dell will fail because its installer detects you aren't installing that
custom version of Windows on a Dell computer within a family or range of
models.

You never even bothered to tell us if you are asking about a laptop or
desktop. I tried searching on "Gateway E-4520D" at Gateway's site but
that got no hits (and no hits on "E-4520D", "E4520D", or "4520D",
either). You sure that's the model that you have? If it's a recent
model laptop, there's a good bet that it is not certified to run on
pre-Vista versions of Windows. They burned their bridges to go forward
with newer versions of Windows to make use of newer hardware support.

You could start at Gateway's support center to check if they even list
drivers for Windows XP. They go by serial number which obviously I
don't have so you'll have to go there to see what they offer.

http://support.gateway.com/support/drivers/dlcenter.asp

Just because you have some unidentified edition/version of Windows XP
and want to install it doesn't mean that you can.

?


Partitioned/formatted the disk with which tools?
DOS 6.0

Is the Windows 7 disk still in the machine?
Yes

John




Did the Windows XP installation CD come with *that* particular Gateway
model? Is it a Gateway-branded install CD or is it, say, a Dell-branded
install CD? Is it a generic Microsoft retail or OEM install CD? You
haven't identified just WHAT type of Windows XP install CD you have.

- Microsoft retail

We don't know if you have the original (gold) edition of Windows XP or one
that has SP-2 slipstreamed into it (I think that's the minimum
edition that includes SATA support).

- Not sure but since its fairly new I'd guess its SP2

When the first screen appears that says to hit F6 to install mass storage
drivers (which is performed later in the install), do you hit F6? Do you
have the SATA drivers ready on a floppy, CD, USB flash, or other
usable/accessible drive?

- I was unaware I need any additional drivers?

Are you sure that particular Gateway model is certified for use with Windows
XP?

- I have no idea??? There was a time when you purchased the windows cd and
just installed it. It seems for each step forward we take one back noadays..

Shouldn't machines/systems be backwards compatible so that is the owner
decides to dual install both Win7 & WinXP were free to do this without
rewriting the entire install process??

Many models are certified for use only with Vista and later versions of
Windows. The hardware and the drivers for it were designed
for use under Vista, and later, and not for XP. Even if you have the
drivers for XP that doesn't mean they will work on that hardware. Even
if you go to the chip makers site to get their drivers, those are coded
based on a reference design. The mobo or system maker might use the
reference design in their product or they may choose to utilize only some of
the functionality or enhance it by implementing other hardware or design
that is different than the reference design. So the reference drivers might
work but if they don't then you must get the custom drivers from the mobo or
system maker (and if they don't provide pre-Vista drivers then you don't
have any that work properly). Trying to use reference drivers in a
non-reference config could mean only some functionality gets enabled, some
functionality fails or exhibits artifacts that range from nuisancesome to
critical, or they may simply
refuse to function.

So does that particular model of Gateway actually say it supports pre-Vista
versions of Windows? If so, does Gateway have pre-Vista
drivers for that model? If not, you could try the reference drivers from
the hardware makers and hope they work well enough. Of course,
none of this matters if, for example, the install CD is BIOS-locked to a
particular family of models for a specific maker, like trying to use
Dell will fail because its installer detects you aren't installing that
custom version of Windows on a Dell computer within a family or range of
models.

- I do not know. It was no something I was looking at when purchasing this
machine..

You never even bothered to tell us if you are asking about a laptop or
desktop. I tried searching on "Gateway E-4520D" at Gateway's site but
that got no hits (and no hits on "E-4520D", "E4520D", or "4520D", either).
You sure that's the model that you have? If it's a recent
model laptop, there's a good bet that it is not certified to run on
pre-Vista versions of Windows. They burned their bridges to go forward
with newer versions of Windows to make use of newer hardware support.

- It’s a Gateway E4602D Desktop as stated in the subject line.

You could start at Gateway's support center to check if they even list
drivers for Windows XP. They go by serial number which obviously I
don't have so you'll have to go there to see what they offer.

http://support.gateway.com/support/drivers/dlcenter.asp

Just because you have some unidentified edition/version of Windows XP
and want to install it doesn't mean that you can.

- Thanks for all your help I'll look into all the above and hopefully get
WinXP to install someday. It's either keep trying or or go out an by an
older machine just to install a 10-15 year old version of WinXP???

Artreid wrote:



Did the Windows XP installation CD come with *that* particular Gateway
model? Is it a Gateway-branded install CD or is it, say, a Dell-branded
install CD? Is it a generic Microsoft retail or OEM install CD? You
haven't identified just WHAT type of Windows XP install CD you have.

- Microsoft retail

We don't know if you have the original (gold) edition of Windows XP or one
that has SP-2 slipstreamed into it (I think that's the minimum
edition that includes SATA support).

- Not sure but since its fairly new I'd guess its SP2

When the first screen appears that says to hit F6 to install mass storage
drivers (which is performed later in the install), do you hit F6? Do you
have the SATA drivers ready on a floppy, CD, USB flash, or other
usable/accessible drive?

- I was unaware I need any additional drivers?

Are you sure that particular Gateway model is certified for use with Windows
XP?

- I have no idea??? There was a time when you purchased the windows cd and
just installed it. It seems for each step forward we take one back noadays..

Shouldn't machines/systems be backwards compatible so that is the owner
decides to dual install both Win7 & WinXP were free to do this without
rewriting the entire install process??

Many models are certified for use only with Vista and later versions of
Windows. The hardware and the drivers for it were designed
for use under Vista, and later, and not for XP. Even if you have the
drivers for XP that doesn't mean they will work on that hardware. Even
if you go to the chip makers site to get their drivers, those are coded
based on a reference design. The mobo or system maker might use the
reference design in their product or they may choose to utilize only some of
the functionality or enhance it by implementing other hardware or design
that is different than the reference design. So the reference drivers might
work but if they don't then you must get the custom drivers from the mobo or
system maker (and if they don't provide pre-Vista drivers then you don't
have any that work properly). Trying to use reference drivers in a
non-reference config could mean only some functionality gets enabled, some
functionality fails or exhibits artifacts that range from nuisancesome to
critical, or they may simply
refuse to function.

So does that particular model of Gateway actually say it supports pre-Vista
versions of Windows? If so, does Gateway have pre-Vista
drivers for that model? If not, you could try the reference drivers from
the hardware makers and hope they work well enough. Of course,
none of this matters if, for example, the install CD is BIOS-locked to a
particular family of models for a specific maker, like trying to use
Dell will fail because its installer detects you aren't installing that
custom version of Windows on a Dell computer within a family or range of
models.

- I do not know. It was no something I was looking at when purchasing this
machine..

You never even bothered to tell us if you are asking about a laptop or
desktop. I tried searching on "Gateway E-4520D" at Gateway's site but
that got no hits (and no hits on "E-4520D", "E4520D", or "4520D", either).
You sure that's the model that you have? If it's a recent
model laptop, there's a good bet that it is not certified to run on
pre-Vista versions of Windows. They burned their bridges to go forward
with newer versions of Windows to make use of newer hardware support.

- It’s a Gateway E4602D Desktop as stated in the subject line.

You could start at Gateway's support center to check if they even list
drivers for Windows XP. They go by serial number which obviously I
don't have so you'll have to go there to see what they offer.

http://support.gateway.com/support/drivers/dlcenter.asp

Just because you have some unidentified edition/version of Windows XP
and want to install it doesn't mean that you can.

- Thanks for all your help I'll look into all the above and hopefully get
WinXP to install someday. It's either keep trying or or go out an by an
older machine just to install a 10-15 year old version of WinXP???

Why would you assume that old software would run on new hardware which
didn't exist when the old software was written? Software is [sometimes]
coded for what is planned in the immediate future, for what exists now,
and what existed in the past (but only for a limited time frame
backwards).

Obviously an video driver written today won't know what hardware will be
available a decade from now nor will it support decades old video
hardware. There is a backward and forward view for software code that
is limited (more so regarding future hardware than for old hardware);
however, software still assumes a minimal hardware level of
functionality within the constraints of the file size. Would you want
to load an 8GB video driver file that happens to support every video
standard ever produced for all brands back to 1982 for PCs and tries to
support planned video standards for the next 5 years, too?

That's why you sometimes have to search for "legacy" software for your
legacy hardware because new software won't work with the old hardware.
Likewise, your legacy software may not work with the new hardware
(something that old-game players discover to their chagrin). There is a
time window of compatibility between software and hardware.

That's not to say that old software with new hardware is the problem.
Call Gateway to ask if this model supports pre-Vista software (OS,
drivers, and apps). Since it is a new host, it probably still includes
some tech support. I know a lot of users think the salesman's pitch to
sell Vista or Win7 (pre-installed) on the new computer is just a gimmick
or sales ploy but sometimes that hardware isn't usable with the old
software.

For example, at work, because some software (which is either critical or
may become so if we need to retest our old software) won't work on the
new hardware or doesn't behave the same way, we have to keep around the
old hardware to test the old software. Even then, we still have to
decide how long to provide backwards support (I think it's 5 years). If
we have a support issue with a customer using an old version of the
software on old hardware (and they're paying us for that support) then
we need to have the old hardware around to make sure we can still test
that old software (if it's been noted that it won't run on newer
hardware so we can keep the newer stuff and roll out the older stuff).

Storing those old 8-track tapes won't do any good if you don't also
store away a few 8-track players in which to play those tapes. If you
still want to play Asteroids then you better keep around a working Atari
game host. I still use the 9-year Windows XP at home but then it's
running on 8-year hardware. Admit it. Even you know Windows XP is an
*old* operating system. It just might not work on your new hardware
that was designed for more recent software support.

If you need hardware that supports the old Windows XP, you can certainly
still buy the compatible parts to fab your own host, like buying the
parts from Newegg.

Den 12-11-2010 01:01, Artreid skrev:
............

Goto http://support.gateway.com/support/d...ep.asp?Tab=All

Click on "Support", Click on "Drivers & Dovnloads", click "Browse All
Dovnloads"

Select as below..

Step 1: Product Type - Desktop Computers (All Models)

Step 2: Product Model - Gateway E-4620D

Step 3: Operating System - Windows XP

As step 4 you get at full list of drivers for Windows ZP 32-bit

Kindly

Mcwm

On 11/11/2010 7:42 PM, Artreid wrote:
?


Partitioned/formatted the disk with which tools?
DOS 6.0

Are you serious? Forget about DOS and its antiquated tools! The
Windows XP CD has its own disk partitioning and formatting tools, use
these to prepare the drive! You will be offered the option to delete,
create and format partitions when you boot with the XP CD.


Is the Windows 7 disk still in the machine?
Yes

For your own safety I would suggest that you disconnect the Windows 7
disk while you attempt to install Windows XP, you can reconnect the disk
and add XP to the Windows 7 boot manager after XP is installed.

John