Outlook 2010 password not accepted

I have four users in Outlook 2010 on my PC running widows 7. Three are
Gmail accounts and on one is Zen. We had a message that my wife's GMAIL
account had been compromised and we should change her password. I
assumed that it meant her Gmail one used in Outlook and tried to change
it and she has not been able to log in since.. I'M in deep trouble :-)
We have always used Outlook but when I then went to GMAIL itself that we
had not gone to previously. All our E-Mails were there so I changed her
GMAIL password thinking that the same one would then apply to Outlook
but it was rejected.
Outlook has only one .pst file.
Send test E-mail says to verify user name and password for this account
in account settings. The server responded -ERR AUTH web login required
https://support.google,com/mail/answer/78754
Can anyone help?
Bill.

On 14/12/2018 19:56, Bill Ward wrote:


The server responded -ERR AUTH web login required
Which word is difficult for you to understand? It says "ERR AUTH web
login required" so that is what you need to do. If password is not
accepted then you need to reset the password by going through the GMAIL
procedure.


Can anyone help?

If you can't understand what is written above then NO we can't help. We
expect people to have some literacy to read & write English language.

Bill.
Good Guy here!!!!!!!!!

--
With over 950 million devices now running Windows 10, customer
satisfaction is higher than any previous version of windows.