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#1
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Pop up blocker is greyed out
I am unable to block popups in IE v.7.
When I attempt to check the box under Tools/Options/Privacy settings, the checkmark will not stay. Also popup blocker settings are greyed out when I just click on Tools/Popup Blocker. |
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#2
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Pop up blocker is greyed out
Sounds like malware may have disabled it with registry settings. Assuming
you have antivirus installed make sure it is up to date with definitions [this usually happens automatically] and run a full computer scan. When done with that download and install the free Malwarebytes malware removal tool and allow the option to update itself. Then run a quick scan and if and settings are found to be implementd that should not be let the program fix them. http://www.malwarebytes.org/ -- download free version of malwarebytes here Steve "Julie" wrote in message ... I am unable to block popups in IE v.7. When I attempt to check the box under Tools/Options/Privacy settings, the checkmark will not stay. Also popup blocker settings are greyed out when I just click on Tools/Popup Blocker. |
#3
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Pop up blocker is greyed out
Thank you. I'm running a full scan using Spyware Doctor right now. Not sure
why that SW didn't catch it to begin with. I'll let you know the results. Thank you again. Julie "Old Rookie" wrote: Sounds like malware may have disabled it with registry settings. Assuming you have antivirus installed make sure it is up to date with definitions [this usually happens automatically] and run a full computer scan. When done with that download and install the free Malwarebytes malware removal tool and allow the option to update itself. Then run a quick scan and if and settings are found to be implementd that should not be let the program fix them. http://www.malwarebytes.org/ -- download free version of malwarebytes here Steve "Julie" wrote in message ... I am unable to block popups in IE v.7. When I attempt to check the box under Tools/Options/Privacy settings, the checkmark will not stay. Also popup blocker settings are greyed out when I just click on Tools/Popup Blocker. |
#4
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Pop up blocker is greyed out
Spyware Doctor worked but I had to run a complete scan. Its IntelliGuard did
not catch it. But its all fixed now. Thanks! Julie "Julie" wrote: Thank you. I'm running a full scan using Spyware Doctor right now. Not sure why that SW didn't catch it to begin with. I'll let you know the results. Thank you again. Julie "Old Rookie" wrote: Sounds like malware may have disabled it with registry settings. Assuming you have antivirus installed make sure it is up to date with definitions [this usually happens automatically] and run a full computer scan. When done with that download and install the free Malwarebytes malware removal tool and allow the option to update itself. Then run a quick scan and if and settings are found to be implementd that should not be let the program fix them. http://www.malwarebytes.org/ -- download free version of malwarebytes here Steve "Julie" wrote in message ... I am unable to block popups in IE v.7. When I attempt to check the box under Tools/Options/Privacy settings, the checkmark will not stay. Also popup blocker settings are greyed out when I just click on Tools/Popup Blocker. |
#5
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Pop up blocker is greyed out
Since Spyware Doctor didn't catch the original infestation and may
itself now be infected, strongly suggest you scan the system with Malwarebytes Anti-malware [MBAM]: http://www.malwarebytes.org/ Click the Download free version button. *Save* the file, mbam-setup.exe Once the download completes close all open programs and browsers. Install MBAM and allow it to update it's definitions during the installation process. Once the installation is finished choose the 'Quick scan' option, which should already be marked, and click the Scan button. When it's done scanning click the 'Show results' button. IF anything is detected, make sure that everything is checked, and click 'Remove Selected'. MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *not* have *non-security content* prechecked" Julie wrote: Spyware Doctor worked but I had to run a complete scan. Its IntelliGuard did not catch it. But its all fixed now. Thanks! Julie "Julie" wrote: Thank you. I'm running a full scan using Spyware Doctor right now. Not sure why that SW didn't catch it to begin with. I'll let you know the results. Thank you again. Julie "Old Rookie" wrote: Sounds like malware may have disabled it with registry settings. Assuming you have antivirus installed make sure it is up to date with definitions [this usually happens automatically] and run a full computer scan. When done with that download and install the free Malwarebytes malware removal tool and allow the option to update itself. Then run a quick scan and if and settings are found to be implementd that should not be let the program fix them. http://www.malwarebytes.org/ -- download free version of malwarebytes here Steve "Julie" wrote in message ... I am unable to block popups in IE v.7. When I attempt to check the box under Tools/Options/Privacy settings, the checkmark will not stay. Also popup blocker settings are greyed out when I just click on Tools/Popup Blocker. |
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