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help me please



 
 
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  #1  
Old August 10th 08, 09:05 AM posted to microsoft.public.windowsxp.video
thunder_27
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Posts: 1
Default help me please

i have a hp and when i download games to play it says error: your video card
is not supported game must shut down could not initialize video mode 16 or32
bit depth.

i have update to nt 5.1 service pack 3 with directx 8. i have the intel
graphics but can't find the update to download what do i need to do. i also
have windowsxp home edition
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  #2  
Old August 10th 08, 02:18 PM posted to microsoft.public.windowsxp.video
John Inzer
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Posts: 828
Default help me please

thunder_27 wrote:
i have a hp and when i download games to play it says error: your
video card is not supported game must shut down could not initialize
video mode 16 or32 bit depth.

i have update to nt 5.1 service pack 3 with directx 8. i have the
intel graphics but can't find the update to download what do i need
to do. i also have windowsxp home edition

===================================
It may be best to install a new video card
but for now it may be worth a try to update
your video driver...the following steps may
help you:

Go to the support website of your video
adapter's mfg. and search for Windows
XP Compatible drivers.

If you don't know the make and model of
your video adapter...check the documentation
that came with the computer.

Also you could try these steps...
Go to...Start / Run...type...
msinfo32 ...press enter.

On the System Information screen...choose...
Components / Display...

You should find the make and model of your
display adapter as well as the driver version.

If the driver on the support website is more
current than the one you are running...
download it and install it. Also you should find
and follow the installation instructions at the
support site.

Good luck...

--

John Inzer
MS Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk


 




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