If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Anyone using "Pandora" email client with "TalkTalk" ISP (UK) and can help us get sending working?
My blind friends have been using the "Eudora" email client for many
years, and it still works; however, it is beginning to have problems, for example with security certificates. (It ceased development in 2006, so it's not doing bad!) Changing software is difficult for many of us, but more so for the blind - they have learnt how to navigate round the software using keyboard only. I was aware that Eudora was having problems, so was pleased to read about Pandora, which was claimed to be very usable by those used to Eudora, and still being supported/developed (it claims to work on at least XP to 10, and I think some other OSs [Julia uses 7-64]); however, I just told my friends about it, to let them if they wanted have a look and decide. (We've been burned by a claimed replacement before.) Julia has downloaded, installed, and configured it (she's quite computer literate), and quite likes it; however, she can't get it to _send_ emails - and neither could I, in a Teamviewer session. (_Receiving_ is working fine.) I think the problem is that Pandora is more versatile, to cater for the authentication requirements ISPs use these days. But we _think_ we've tried all the permutations! http://255soft.uk/temp/Clipboard01.jpg shows the configuration window, as well as one of the error messages we get, in the log window at the bottom. There _seem_ to be three areas to play with, giving in theory 18 permutations: "Authentication", which can be Basic, MD5-something, or OAuth2; "Secure Sockets when Sending", which can be Never, If Available (STARTTLS), or Always; and "Include on global send", which is a tickbox. Unticking the last seemed to prevent Pandora even trying to send when told to (nothing appeared in the log window). I'm pretty sure I tried all 9 combinations with it ticked. Selecting OAuth2 generated an error message something like "unrecognised authentication method". TalkTalk's setting page at https://community.talktalk.co.uk/t5/...3/ta-p/2204399 says don't use MD5, but I tried it anyway - I forget what error message we got, but it didn't work. Looking at what Julia had set in Eudora, "If Available" was set. As you can see, that - with "Basic" - generated "5.7.0.7garbage Authentication Credentials Invalid (TT300) [535]". Some of the other combinations generated "Invalid Command" (I think with "504"). You'd think the meaning of "credentials invalid" is obvious - username or password are wrong; but (a) the same ones work in Eudora, (b) they're working for _sending_. Any thoughts? (Especially if you use Pandora with TalkTalk!) (The above settings page just says "Outgoing START/TLS: Yes, Outgoing Authentication: Yes" - nothing about which _type_ of authentication. But the text below the table says don't use MD5, and selecting OAuth2 gave a message implying that wasn't recognised, so Basic seems the most likely.) -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf Politics: A strife of interests masquerading as a contest of principles. - Oscar Wilde, quoted by Ron Bauerle 2015-7-24 |
Thread Tools | |
Display Modes | |
|
|