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Win XP Pro Fax Doesn't Track Anything - !!FIXED!!



 
 
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  #46  
Old May 1st 04, 07:17 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Then Microsoft has not been able to reproduce this problem. So far, there
have been only sporadic reports with no one able to provide consistent steps
to repro.
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
Yes, I have SP1.

Jill



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  #47  
Old May 1st 04, 07:18 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

I know. And we're waiting for someone to tell us the steps to repro.
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
Russ, I don't have NIS installed on my computer. Almost wish I did so I

could rectify this problem as per John Miller's fix in this thread. I have
McAfee's VirusScan, Personal Firewall Plus and Privacy Service installed on
my computer. I'll be getting rid of McAfee's Privacy Service once my trial
period is up come the middle of May. I searched McAfee's web site to see if
this is an issue with their software but came up with no references to this
problem. I even checked their forums and came up with nothing. I checked &
posted in Dell's forums as well. Some users posted the same problem but we
did not get a solution.
It's odd because the problem not only stems from NIS software but

something else as well.

Thanks again,
Jill



  #48  
Old May 1st 04, 08:42 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Then Microsoft has not been able to reproduce this problem. So far, there
have been only sporadic reports with no one able to provide consistent steps
to repro.
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
Yes, I have SP1.

Jill



  #49  
Old May 1st 04, 08:43 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

I know. And we're waiting for someone to tell us the steps to repro.
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
Russ, I don't have NIS installed on my computer. Almost wish I did so I

could rectify this problem as per John Miller's fix in this thread. I have
McAfee's VirusScan, Personal Firewall Plus and Privacy Service installed on
my computer. I'll be getting rid of McAfee's Privacy Service once my trial
period is up come the middle of May. I searched McAfee's web site to see if
this is an issue with their software but came up with no references to this
problem. I even checked their forums and came up with nothing. I checked &
posted in Dell's forums as well. Some users posted the same problem but we
did not get a solution.
It's odd because the problem not only stems from NIS software but

something else as well.

Thanks again,
Jill



  #50  
Old May 1st 04, 11:01 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

I know. And we're waiting for someone to tell us the steps to repro.
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
Russ, I don't have NIS installed on my computer. Almost wish I did so I

could rectify this problem as per John Miller's fix in this thread. I have
McAfee's VirusScan, Personal Firewall Plus and Privacy Service installed on
my computer. I'll be getting rid of McAfee's Privacy Service once my trial
period is up come the middle of May. I searched McAfee's web site to see if
this is an issue with their software but came up with no references to this
problem. I even checked their forums and came up with nothing. I checked &
posted in Dell's forums as well. Some users posted the same problem but we
did not get a solution.
It's odd because the problem not only stems from NIS software but

something else as well.

Thanks again,
Jill



  #51  
Old May 1st 04, 11:04 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

I know. And we're waiting for someone to tell us the steps to repro.
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
Russ, I don't have NIS installed on my computer. Almost wish I did so I

could rectify this problem as per John Miller's fix in this thread. I have
McAfee's VirusScan, Personal Firewall Plus and Privacy Service installed on
my computer. I'll be getting rid of McAfee's Privacy Service once my trial
period is up come the middle of May. I searched McAfee's web site to see if
this is an issue with their software but came up with no references to this
problem. I even checked their forums and came up with nothing. I checked &
posted in Dell's forums as well. Some users posted the same problem but we
did not get a solution.
It's odd because the problem not only stems from NIS software but

something else as well.

Thanks again,
Jill



  #52  
Old May 1st 04, 02:17 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Just so I'm clear, the Fax Console works fine but the Fax Monitor only works
sporadically? Anything in Event Viewer?
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
I also want to note that my fax monitor did not work from the very

beginning. I purchased my computer close to 3 months ago from Dell so the
problem is not from a program that I installed afterwards but rather from
something that came installed on my computer, I suppose.
Like I said in my previous posts, the fax monitor has only worked on two

occasions, out of the blue. The most recent being the other day. Then just
as mysteriously, it stopped working the next day when I started up my
computer. Maybe (if and when) the next time it decides to work or pop up I
won't shut down my computer in the evening.

Jill



  #53  
Old May 1st 04, 02:18 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Just so I'm clear, the Fax Console works fine but the Fax Monitor only works
sporadically? Anything in Event Viewer?
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
I also want to note that my fax monitor did not work from the very

beginning. I purchased my computer close to 3 months ago from Dell so the
problem is not from a program that I installed afterwards but rather from
something that came installed on my computer, I suppose.
Like I said in my previous posts, the fax monitor has only worked on two

occasions, out of the blue. The most recent being the other day. Then just
as mysteriously, it stopped working the next day when I started up my
computer. Maybe (if and when) the next time it decides to work or pop up I
won't shut down my computer in the evening.

Jill



  #54  
Old May 1st 04, 02:18 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Just so I'm clear, the Fax Console works fine but the Fax Monitor only works
sporadically? Anything in Event Viewer?
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
I also want to note that my fax monitor did not work from the very

beginning. I purchased my computer close to 3 months ago from Dell so the
problem is not from a program that I installed afterwards but rather from
something that came installed on my computer, I suppose.
Like I said in my previous posts, the fax monitor has only worked on two

occasions, out of the blue. The most recent being the other day. Then just
as mysteriously, it stopped working the next day when I started up my
computer. Maybe (if and when) the next time it decides to work or pop up I
won't shut down my computer in the evening.

Jill



  #55  
Old May 1st 04, 02:18 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Just so I'm clear, the Fax Console works fine but the Fax Monitor only works
sporadically? Anything in Event Viewer?
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
I also want to note that my fax monitor did not work from the very

beginning. I purchased my computer close to 3 months ago from Dell so the
problem is not from a program that I installed afterwards but rather from
something that came installed on my computer, I suppose.
Like I said in my previous posts, the fax monitor has only worked on two

occasions, out of the blue. The most recent being the other day. Then just
as mysteriously, it stopped working the next day when I started up my
computer. Maybe (if and when) the next time it decides to work or pop up I
won't shut down my computer in the evening.

Jill



  #56  
Old May 1st 04, 02:18 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Just so I'm clear, the Fax Console works fine but the Fax Monitor only works
sporadically? Anything in Event Viewer?
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
I also want to note that my fax monitor did not work from the very

beginning. I purchased my computer close to 3 months ago from Dell so the
problem is not from a program that I installed afterwards but rather from
something that came installed on my computer, I suppose.
Like I said in my previous posts, the fax monitor has only worked on two

occasions, out of the blue. The most recent being the other day. Then just
as mysteriously, it stopped working the next day when I started up my
computer. Maybe (if and when) the next time it decides to work or pop up I
won't shut down my computer in the evening.

Jill



  #57  
Old May 1st 04, 06:23 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Just so I'm clear, the Fax Console works fine but the Fax Monitor only works
sporadically? Anything in Event Viewer?
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
I also want to note that my fax monitor did not work from the very

beginning. I purchased my computer close to 3 months ago from Dell so the
problem is not from a program that I installed afterwards but rather from
something that came installed on my computer, I suppose.
Like I said in my previous posts, the fax monitor has only worked on two

occasions, out of the blue. The most recent being the other day. Then just
as mysteriously, it stopped working the next day when I started up my
computer. Maybe (if and when) the next time it decides to work or pop up I
won't shut down my computer in the evening.

Jill



  #58  
Old May 2nd 04, 12:32 AM
Jilljeanne
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Yes, that's correct but the console remains static. I have to close it then reopen it to see that my fax was sent successfully.
With the event viewer, do I look under application or system? I don't see anything pertaining to Fax under the "source" column in either the application or system folder. I do see information, error & warnings under the "type" column.

Jill
  #59  
Old May 2nd 04, 12:38 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Then, unfortunately we have nothing to go on. We'd have to log a
transmission to see what's going on, and that' s a pretty labor intensive
task.
--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
Yes, that's correct but the console remains static. I have to close it

then reopen it to see that my fax was sent successfully.
With the event viewer, do I look under application or system? I don't see

anything pertaining to Fax under the "source" column in either the
application or system folder. I do see information, error & warnings under
the "type" column.

Jill



  #60  
Old May 2nd 04, 12:42 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Win XP Pro Fax Doesn't Track Anything - !!FIXED!!

Here's one more possible solution:
http://service1.symantec.com/SUPPORT...d?OpenDocument

--
Russ Valentine
[MVP-Outlook]
"Jilljeanne" wrote in message
...
Yes, I have SP1.

Jill



 




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