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#1
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browser disconnects when selecting a web page from search engine
I just loaded service pack 2 . I have not observed any problems running my
programs or having my home page come up. Selecting embedded urls from web pages works fine and typing in a url works fine too. However, if I do a google or yahoo search and then click on any of the list of web pages , my broadband connection immediately terminates and I get a dialogue box asking if I want to sign in on a dial up connection. I say no--then try to click on my home page and it says I am off line do I want to connect --I say yes and it puts me back online with my broadband service. This has only started happening sicnce I did the sp2 update. Does anyone have any idea what may be happening and how to fix it. Thanks. Carl |
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#2
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browser disconnects when selecting a web page from search engine
"carl43m" wrote: I just loaded service pack 2 . I have not observed any problems running my programs or having my home page come up. Selecting embedded urls from web pages works fine and typing in a url works fine too. However, if I do a google or yahoo search and then click on any of the list of web pages , my broadband connection immediately terminates and I get a dialogue box asking if I want to sign in on a dial up connection. I say no--then try to click on my home page and it says I am off line do I want to connect --I say yes and it puts me back online with my broadband service. This has only started happening sicnce I did the sp2 update. Does anyone have any idea what may be happening and how to fix it. Thanks. Carl Hi Carl, Try to make sure the machine is clean, I doubt SP2 does the damage or trouble, SP2 may be struggling with some issue been before, as SP2 designed with lots of Security features, so check for malware and Viruses, also may be the download damaged the Winsock on your machine see below for more Info about Winsock. 1... First, try to clean up your caches, Internet files and delete cookies by doing this: Click Start Control Panel Double click Network and Internet Connections Double click Internet Options. On the IE properties windows you will see these Taps: General | Security | Privacy | Content | Connections | Programs | Advanced Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. 2... And also for malware from he http://www.lavasoft.com/products/ad-...e_personal.php http://www.safer-networking.org ; for Spybot S&D Then Try this: Open a Run Command and type in these DLL to reregister and see if that will help: regsvr32 Dssenh.dll regsvr32 Rsaenh.dll regsvr32 Gpkcsp.dll regsvr32 Slbcsp.dll regsvr32 Mssip32.dll regsvr32 Cryptdlg.dll regsvr32 Initpki.dll regsvr32 Sccbase.dll regsvr32 softpub.dll regsvr32 Wintrust.dll regsvr32 mshtml.dll regsvr32 Jscript.dll You can copy and paste the above on a Notepad and save As reg.bat file on your Desktop, then double click it (the icon on the dektop) and click [OK] for each successful DLL. Then Open a Run command and type in: netsh winsock reset click [OK] You may have winsock corrupt or damaged so download this winsock fixer: Windows sockets error codes, values, and meanings http://support.microsoft.com/kb/819124 http://www.nasstec.co.uk/tools.html Double click it to run it and Reboot your machine and see if you will be able to access the Internet with either IE or Fox. After finishing Reboot your machine and try to log in on that site. HTH. Let us know. nass === www.nasstec.co.uk |
#3
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browser disconnects when selecting a web page from search engi
Thank you for your recommendations. I will try them later today. As I
mentioned originally, I have no problem going to my home page or to other web sites if I type in a URL. Also, if I click an embedded web site from another web page. It is only if I use a search engine and then click one of the listed entries. I went to the connections tab under internet options and clicked "never use a dial up connection" and now the problem stopped. My concern is that while I don't have the annoying isse right now--there still had to be something that caused it that has not been fixed. I'll look at all the items you mentioned in your note. I have Norton 360 running that is supposed to spot spyware and malware and also Microsoft spyware. However, I'll try the other things you suggested. Thanks for helping me out. Carl "nass" wrote: "carl43m" wrote: I just loaded service pack 2 . I have not observed any problems running my programs or having my home page come up. Selecting embedded urls from web pages works fine and typing in a url works fine too. However, if I do a google or yahoo search and then click on any of the list of web pages , my broadband connection immediately terminates and I get a dialogue box asking if I want to sign in on a dial up connection. I say no--then try to click on my home page and it says I am off line do I want to connect --I say yes and it puts me back online with my broadband service. This has only started happening sicnce I did the sp2 update. Does anyone have any idea what may be happening and how to fix it. Thanks. Carl Hi Carl, Try to make sure the machine is clean, I doubt SP2 does the damage or trouble, SP2 may be struggling with some issue been before, as SP2 designed with lots of Security features, so check for malware and Viruses, also may be the download damaged the Winsock on your machine see below for more Info about Winsock. 1... First, try to clean up your caches, Internet files and delete cookies by doing this: Click Start Control Panel Double click Network and Internet Connections Double click Internet Options. On the IE properties windows you will see these Taps: General | Security | Privacy | Content | Connections | Programs | Advanced Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. 2... And also for malware from he http://www.lavasoft.com/products/ad-...e_personal.php http://www.safer-networking.org ; for Spybot S&D Then Try this: Open a Run Command and type in these DLL to reregister and see if that will help: regsvr32 Dssenh.dll regsvr32 Rsaenh.dll regsvr32 Gpkcsp.dll regsvr32 Slbcsp.dll regsvr32 Mssip32.dll regsvr32 Cryptdlg.dll regsvr32 Initpki.dll regsvr32 Sccbase.dll regsvr32 softpub.dll regsvr32 Wintrust.dll regsvr32 mshtml.dll regsvr32 Jscript.dll You can copy and paste the above on a Notepad and save As reg.bat file on your Desktop, then double click it (the icon on the dektop) and click [OK] for each successful DLL. Then Open a Run command and type in: netsh winsock reset click [OK] You may have winsock corrupt or damaged so download this winsock fixer: Windows sockets error codes, values, and meanings http://support.microsoft.com/kb/819124 http://www.nasstec.co.uk/tools.html Double click it to run it and Reboot your machine and see if you will be able to access the Internet with either IE or Fox. After finishing Reboot your machine and try to log in on that site. HTH. Let us know. nass === www.nasstec.co.uk |
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