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#1
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Sudden shutdown with errors.
Suddenly the computer has shutdown, and attempting a restart I get:
"Page Fault in Non Page Area" Fault in "Win32kbase.sys" Are there any ways to fix this? A restore did not work. A Macrium Repair Disk (V7) "repair boot" did not work either. Peter. |
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#2
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Sudden shutdown with errors.
On 06/09/2018 7:03 PM, Peter Jason wrote:
Suddenly the computer has shutdown, and attempting a restart I get: "Page Fault in Non Page Area" Fault in "Win32kbase.sys" Are there any ways to fix this? A restore did not work. A Macrium Repair Disk (V7) "repair boot" did not work either. Peter. My best guess, Maybe a bad memory fault. Rene |
#3
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Sudden shutdown with errors.
Peter Jason wrote:
Suddenly the computer has shutdown, and attempting a restart I get: "Page Fault in Non Page Area" Fault in "Win32kbase.sys" Are there any ways to fix this? A restore did not work. A Macrium Repair Disk (V7) "repair boot" did not work either. Peter. And what does your memtest86+ disc say ? Have you tested RAM lately ? Windows has a built-in "Windows Memory Diagnostic Tool" https://img.raymond.cc/blog/wp-conte...mem-diag-5.png You can reach it from the F8 menu - but in Windows 10, it's a royal pain to do anything F8 related. https://www.raymond.cc/blog/test-you...ry-diagnostic/ ******* http://aumha.org/a/stop.htm "0x00000050: PAGE_FAULT_IN_NONPAGED_AREA Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card)... " The references at the bottom of that section, has someone using Driver Verifier, as if a driver problem could be tipping it over. My recommending a memory test, is the "lazy guy" way to debug. If it's an AV problem or a malware problem, we'll need a rocket scientist to drop by :-) Paul |
#4
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Sudden shutdown with errors.
On Sat, 09 Jun 2018 18:57:42 -0600, ken1943 wrote:
On Sat, 09 Jun 2018 20:33:23 -0400, Paul wrote: Peter Jason wrote: Suddenly the computer has shutdown, and attempting a restart I get: "Page Fault in Non Page Area" Fault in "Win32kbase.sys" Are there any ways to fix this? A restore did not work. A Macrium Repair Disk (V7) "repair boot" did not work either. Peter. And what does your memtest86+ disc say ? Have you tested RAM lately ? Windows has a built-in "Windows Memory Diagnostic Tool" https://img.raymond.cc/blog/wp-conte...mem-diag-5.png You can reach it from the F8 menu - but in Windows 10, it's a royal pain to do anything F8 related. https://www.raymond.cc/blog/test-you...indows-memory- diagnostic/ ******* http://aumha.org/a/stop.htm "0x00000050: PAGE_FAULT_IN_NONPAGED_AREA Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card)... " The references at the bottom of that section, has someone using Driver Verifier, as if a driver problem could be tipping it over. My recommending a memory test, is the "lazy guy" way to debug. If it's an AV problem or a malware problem, we'll need a rocket scientist to drop by :-) Paul Just have to type mem in start menu to get to it. It will be in the list that comes up. I'm assuming the op doesn't get to see start. So where is the brilliant Arlen Holder to offer his guidance and insults. Do the memory check and virus scan using off-line tools, for which you will need access to a working computer to create a bootable thumb drive. Do a google search for suitable utilities. |
#5
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Sudden shutdown with errors.
In article , Peter Jason
wrote: The last sentence: When you finish preparing your custom image, save it to the root of the USB flash drive. What does this mean? not in any folder, at the top level (root). |
#6
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Sudden shutdown with errors.
On Mon, 11 Jun 2018 18:09:09 -0400, nospam
wrote: In article , Peter Jason wrote: The last sentence: When you finish preparing your custom image, save it to the root of the USB flash drive. What does this mean? not in any folder, at the top level (root). This happened by default and there's nothing in File Explorer for this USB drive, though Disk Management shows a ''healthy active primary'' partition. Do I boot the computer with this? |
#7
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Sudden shutdown with errors.
On Sat, 09 Jun 2018 20:33:23 -0400, Paul
wrote: Peter Jason wrote: Suddenly the computer has shutdown, and attempting a restart I get: "Page Fault in Non Page Area" Fault in "Win32kbase.sys" Are there any ways to fix this? A restore did not work. A Macrium Repair Disk (V7) "repair boot" did not work either. Peter. And what does your memtest86+ disc say ? Where can I find this disk? Have you tested RAM lately ? Windows has a built-in "Windows Memory Diagnostic Tool" https://img.raymond.cc/blog/wp-conte...mem-diag-5.png You can reach it from the F8 menu - but in Windows 10, it's a royal pain to do anything F8 related. https://www.raymond.cc/blog/test-you...ry-diagnostic/ ******* http://aumha.org/a/stop.htm "0x00000050: PAGE_FAULT_IN_NONPAGED_AREA Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card)... " The references at the bottom of that section, has someone using Driver Verifier, as if a driver problem could be tipping it over. My recommending a memory test, is the "lazy guy" way to debug. If it's an AV problem or a malware problem, we'll need a rocket scientist to drop by :-) Paul |
#8
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Sudden shutdown with errors.
Peter Jason wrote:
Selecting ''Repair'' I get... ''Completed the Windows7 USB/DVD Download tool setup wizard. That,s it. Do I really have to install Windos again? No. It's unpacked itself. Somewhere. Using Agent Ransack or Everything Search, look on C: for Windows7-USB-DVD-Download-Tool.exe That should be the executable. As far as I know, the program is portable, and you can move the folder of stuff anywhere you want. Double-click "Windows7-USB-DVD-Download-Tool.exe" and there should be about four dialog windows before it's completely finished. And don't panic. Paul |
#9
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Sudden shutdown with errors.
Peter Jason wrote:
On Sat, 09 Jun 2018 20:33:23 -0400, Paul wrote: Peter Jason wrote: Suddenly the computer has shutdown, and attempting a restart I get: "Page Fault in Non Page Area" Fault in "Win32kbase.sys" Are there any ways to fix this? A restore did not work. A Macrium Repair Disk (V7) "repair boot" did not work either. Peter. And what does your memtest86+ disc say ? Where can I find this disk? http://www.memtest.org Scroll down to 50% of the page, and the downloads are there. I use version 4.20 on a floppy here, for it's "traditional appeal". On the new machine, a USB floppy drive allows me to boot that :-) More practical people will use other media types. Paul |
#10
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Sudden shutdown with errors.
On Mon, 11 Jun 2018 21:36:27 -0400, Paul
wrote: Peter Jason wrote: On Sat, 09 Jun 2018 20:33:23 -0400, Paul wrote: Peter Jason wrote: Suddenly the computer has shutdown, and attempting a restart I get: "Page Fault in Non Page Area" Fault in "Win32kbase.sys" Are there any ways to fix this? A restore did not work. A Macrium Repair Disk (V7) "repair boot" did not work either. Peter. And what does your memtest86+ disc say ? Where can I find this disk? http://www.memtest.org Scroll down to 50% of the page, and the downloads are there. I use version 4.20 on a floppy here, for it's "traditional appeal". On the new machine, a USB floppy drive allows me to boot that :-) More practical people will use other media types. Paul It seems panic steels the resolve. The MdSched.exe from the command prompt found no problems. Yes the BSOD has a command prompt! I rushed out and bought a new nVidia Video card (GTX 1050) and swapped it with the 8-year old one (GTX480). The man in the store said those faint horizontal red lines across the screen indicated a video card in its death throes. So far all is back to normal, but of course it's too soon to tell. |
#11
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Sudden shutdown with errors.
Peter Jason wrote:
On Mon, 11 Jun 2018 21:36:27 -0400, Paul wrote: Peter Jason wrote: On Sat, 09 Jun 2018 20:33:23 -0400, Paul wrote: Peter Jason wrote: Suddenly the computer has shutdown, and attempting a restart I get: "Page Fault in Non Page Area" Fault in "Win32kbase.sys" Are there any ways to fix this? A restore did not work. A Macrium Repair Disk (V7) "repair boot" did not work either. Peter. And what does your memtest86+ disc say ? Where can I find this disk? http://www.memtest.org Scroll down to 50% of the page, and the downloads are there. I use version 4.20 on a floppy here, for it's "traditional appeal". On the new machine, a USB floppy drive allows me to boot that :-) More practical people will use other media types. Paul It seems panic steels the resolve. The MdSched.exe from the command prompt found no problems. Yes the BSOD has a command prompt! I rushed out and bought a new nVidia Video card (GTX 1050) and swapped it with the 8-year old one (GTX480). The man in the store said those faint horizontal red lines across the screen indicated a video card in its death throes. So far all is back to normal, but of course it's too soon to tell. I think your broken card comes about 1.5 years after the "solder ball debacle". After the information because public, NVidia continued to ship defective chips, because it "couldn't throw all of them in the garbage". Your product still should have been outside of that era by a small number of months. Paul |
#12
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Sudden shutdown with errors.
On 06/09/2018 05:03 PM, Peter Jason wrote:
Suddenly the computer has shutdown, and attempting a restart I get: "Page Fault in Non Page Area" Fault in "Win32kbase.sys" Are there any ways to fix this? A restore did not work. A Macrium Repair Disk (V7) "repair boot" did not work either. Peter. Hi Peter, It is probably memory, but could also be Windows being Windows. Windows' error messages leave "a lot" to be desired. Often times you need a Rosetta Stone to figure them out. Complaining that the moon is green means a faucet is dripping. This is what I would do to troubleshoot it. (I am presuming you have access to another computer.) I would download https://download.fedoraproject.org/p..._64-28-1.1.iso and cut a DVD or burn to a USB drive with "dd". (It helps if you have a friend running Linux.) If the computer runs fine under Fedora, then it is not your memory. But you are not out of the woods yet. It could be a corrupted hard drive. In which case, as root, install gsmartcontrol (the "#" means root). # dnf install gsmartcontrol and test the hard drive. If it passes, then Windows is just doing the Windows thing and you have to reinstall (you may have to wipe) Windows. While you are in Fedora, copy off any files you need to a flash or other drive. And play around a bit with Fedora. See what you are missing. On most of my customer's Windows machines, my Fedora flash drive runs better over USB2 that does Windows natively on the local hard drive. (Keep in mind these are typically cheap-ass computers.) HTH, -T |
#13
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Sudden shutdown with errors.
T wrote:
On 06/09/2018 05:03 PM, Peter Jason wrote: Suddenly the computer has shutdown, and attempting a restart I get: "Page Fault in Non Page Area" Fault in "Win32kbase.sys" Are there any ways to fix this? A restore did not work. A Macrium Repair Disk (V7) "repair boot" did not work either. Peter. Hi Peter, It is probably memory, but could also be Windows being Windows. Windows' error messages leave "a lot" to be desired. Often times you need a Rosetta Stone to figure them out. Complaining that the moon is green means a faucet is dripping. This is what I would do to troubleshoot it. (I am presuming you have access to another computer.) I would download https://download.fedoraproject.org/p..._64-28-1.1.iso and cut a DVD or burn to a USB drive with "dd". (It helps if you have a friend running Linux.) If the computer runs fine under Fedora, then it is not your memory. But you are not out of the woods yet. It could be a corrupted hard drive. In which case, as root, install gsmartcontrol (the "#" means root). # dnf install gsmartcontrol and test the hard drive. If it passes, then Windows is just doing the Windows thing and you have to reinstall (you may have to wipe) Windows. While you are in Fedora, copy off any files you need to a flash or other drive. And play around a bit with Fedora. See what you are missing. On most of my customer's Windows machines, my Fedora flash drive runs better over USB2 that does Windows natively on the local hard drive. (Keep in mind these are typically cheap-ass computers.) HTH, -T He's already replaced a video card and is now verifying this is sufficient to fix it. I guess that implies a driver failure related to defective hardware somehow. Paul |
#14
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Sudden shutdown with errors.
On 06/12/2018 01:08 PM, Paul wrote:
T wrote: On 06/09/2018 05:03 PM, Peter Jason wrote: Suddenly the computer has shutdown, and attempting a restart I get: "Page Fault in Non Page Area" Fault in "Win32kbase.sys" Are there any ways to fix this?Â* A restore did not work. A Macrium Repair Disk (V7) "repair boot" did not work either. Peter. Hi Peter, It is probably memory, but could also be Windows being Windows. Windows' error messages leave "a lot" to be desired. Often times you need a Rosetta Stone to figure them out. Complaining that the moon is green means a faucet is dripping. This is what I would do to troubleshoot it.Â* (I am presuming you have access to another computer.)Â* I would download https://download.fedoraproject.org/p..._64-28-1.1.iso and cut a DVD or burn to a USB drive with "dd". (It helps if you have a friend running Linux.) If the computer runs fine under Fedora, then it is not your memory. But you are not out of the woods yet.Â* It could be a corrupted hard drive.Â* In which case, as root, install gsmartcontrolÂ* (the "#" means root). Â*Â*Â*Â* # dnf install gsmartcontrol and test the hard drive. If it passes, then Windows is just doing the Windows thing and you have to reinstall (you may have to wipe) Windows. While you are in Fedora, copy off any files you need to a flash or other drive. And play around a bit with Fedora.Â* See what you are missing. On most of my customer's Windows machines, my Fedora flash drive runs better over USB2 that does Windows natively on the local hard drive.Â* (Keep in mind these are typically cheap-ass computers.) HTH, -T He's already replaced a video card and is now verifying this is sufficient to fix it. I guess that implies a driver failure related to defective hardware somehow. Â*Â* Paul When the cheap assed fans on these video broads seize up all hell breaks lose. Weird to find too. |
#15
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Sudden shutdown with errors.
On Tue, 12 Jun 2018 12:48:39 -0700, T
wrote: On 06/09/2018 05:03 PM, Peter Jason wrote: Suddenly the computer has shutdown, and attempting a restart I get: "Page Fault in Non Page Area" Fault in "Win32kbase.sys" Are there any ways to fix this? A restore did not work. A Macrium Repair Disk (V7) "repair boot" did not work either. Peter. Hi Peter, It is probably memory, but could also be Windows being Windows. Windows' error messages leave "a lot" to be desired. Often times you need a Rosetta Stone to figure them out. Complaining that the moon is green means a faucet is dripping. This is what I would do to troubleshoot it. (I am presuming you have access to another computer.) I would download https://download.fedoraproject.org/p..._64-28-1.1.iso and cut a DVD or burn to a USB drive with "dd". (It helps if you have a friend running Linux.) If the computer runs fine under Fedora, then it is not your memory. But you are not out of the woods yet. It could be a corrupted hard drive. In which case, as root, install gsmartcontrol (the "#" means root). # dnf install gsmartcontrol and test the hard drive. I did this but no problem. If it passes, then Windows is just doing the Windows thing and you have to reinstall (you may have to wipe) Windows. I did this too, slow formatted & reinstall windows with all upgrades. While you are in Fedora, copy off any files you need to a flash or other drive. And play around a bit with Fedora. See what you are missing. On most of my customer's Windows machines, my Fedora flash drive runs better over USB2 that does Windows natively on the local hard drive. (Keep in mind these are typically cheap-ass computers.) HTH, Soon I will replace items in the computer as they fail or age, then ultimately transfer all to a new motherboard. |
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