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#1
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Messenger 5.1 Signin Error
This has suddenly appeared this morning with XP Messenger 5.1.0701:
Windows Live(TM) Messenger Service Staff says: Important service announcement: Because of a recent system update, you must change the e-mail address that you use to sign in to Windows Live(TM) Messenger. Until you change your e-mail address, you won't be able to use Windows Live(TM) Messenger. To change your e-mail address and find out more about this system update, go to http://support.microsoft.com/gp/Messenger/en Surely this is: a) ******** - I'm not changing my email address b) weird - that URL isn't even valid I'd rather not be forced into using Live Messenger, I'm quite happy with the built-in, adfree, low memory usage, XP one. A colleague with a 4.x version is not getting signed in, but *isn't* seeing the message, and another person with a slightly earlier 5.1 version is signed in fine. Using Windows Live Messenger *does* work though. |
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#2
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Messenger 5.1 Signin Error
Hi Doehead,
Thanks for raising this problem, I have exactly the same problem with Windows Messenger 4.7.3001 (XP Home Edition SP2). Sorry I don't have a solution, yet, but hopefully someone from Microsoft can solve it !! Please !! "Doehead" wrote: This has suddenly appeared this morning with XP Messenger 5.1.0701: Windows Live(TM) Messenger Service Staff says: Important service announcement: Because of a recent system update, you must change the e-mail address that you use to sign in to Windows Live(TM) Messenger. Until you change your e-mail address, you won't be able to use Windows Live(TM) Messenger. To change your e-mail address and find out more about this system update, go to http://support.microsoft.com/gp/Messenger/en Surely this is: a) ******** - I'm not changing my email address b) weird - that URL isn't even valid I'd rather not be forced into using Live Messenger, I'm quite happy with the built-in, adfree, low memory usage, XP one. A colleague with a 4.x version is not getting signed in, but *isn't* seeing the message, and another person with a slightly earlier 5.1 version is signed in fine. Using Windows Live Messenger *does* work though. |
#3
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Messenger 5.1 Signin Error
I also get the same message with the same invalid URL. Do you also use MSN
with a @yahoo.com-address? I think the error is because of the recent support to speak with Yahoo-contacts in MSN. I would really like to know how I can change my address without having to register a new account and force all my contacts to add me again. "Doehead" wrote: This has suddenly appeared this morning with XP Messenger 5.1.0701: Windows Live(TM) Messenger Service Staff says: Important service announcement: Because of a recent system update, you must change the e-mail address that you use to sign in to Windows Live(TM) Messenger. Until you change your e-mail address, you won't be able to use Windows Live(TM) Messenger. To change your e-mail address and find out more about this system update, go to http://support.microsoft.com/gp/Messenger/en Surely this is: a) ******** - I'm not changing my email address b) weird - that URL isn't even valid I'd rather not be forced into using Live Messenger, I'm quite happy with the built-in, adfree, low memory usage, XP one. A colleague with a 4.x version is not getting signed in, but *isn't* seeing the message, and another person with a slightly earlier 5.1 version is signed in fine. Using Windows Live Messenger *does* work though. |
#4
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Messenger 5.1 Signin Error
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#5
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Messenger 5.1 Signin Error
Interesting. My address is a yahoo.com address as well. It seems that
Microsoft would have contacted us via email first about a change if this were legitimate. "Doehead" wrote: "Stefan D" Stefan wrote in message ... I also get the same message with the same invalid URL. Do you also use MSN with a @yahoo.com-address? I think the error is because of the recent support to speak with Yahoo-contacts in MSN. I would really like to know how I can change my address without having to register a new account and force all my contacts to add me again. Yes, in my case it is an @yahoo.com address. Interesting. And annoying if that's the case. I have no wish to change address (or register a hotmail one). And MS are not having my real address either... |
#7
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Messenger 5.1 Signin Error
I have a @yahoo.com address. Same problem, not even a valid URL/link.
"John Finucane" wrote: Mine is a @btinternet.com address (however BT and Yahoo are partnered for Internet access services). Not sure what this signifies, but it sure seems an idiotic way for Microsoft to update the Messenger service. "Jet T." wrote: Interesting. My address is a yahoo.com address as well. It seems that Microsoft would have contacted us via email first about a change if this were legitimate. "Doehead" wrote: "Stefan D" Stefan wrote in message ... I also get the same message with the same invalid URL. Do you also use MSN with a @yahoo.com-address? I think the error is because of the recent support to speak with Yahoo-contacts in MSN. I would really like to know how I can change my address without having to register a new account and force all my contacts to add me again. Yes, in my case it is an @yahoo.com address. Interesting. And annoying if that's the case. I have no wish to change address (or register a hotmail one). And MS are not having my real address either... |
#8
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Messenger 5.1 Signin Error
mine also is a @yahoo.com... I did try to sign up for a hotmail "junk"
account... in order that I could use messenger... it still has not allowed me to use messenger.. even though it seems as though I'm signed in as normal.... as if this IP has been locked out now er something.... not sure... illy "AJ" wrote: I have a @yahoo.com address. Same problem, not even a valid URL/link. "John Finucane" wrote: Mine is a @btinternet.com address (however BT and Yahoo are partnered for Internet access services). Not sure what this signifies, but it sure seems an idiotic way for Microsoft to update the Messenger service. "Jet T." wrote: Interesting. My address is a yahoo.com address as well. It seems that Microsoft would have contacted us via email first about a change if this were legitimate. "Doehead" wrote: "Stefan D" Stefan wrote in message ... I also get the same message with the same invalid URL. Do you also use MSN with a @yahoo.com-address? I think the error is because of the recent support to speak with Yahoo-contacts in MSN. I would really like to know how I can change my address without having to register a new account and force all my contacts to add me again. Yes, in my case it is an @yahoo.com address. Interesting. And annoying if that's the case. I have no wish to change address (or register a hotmail one). And MS are not having my real address either... |
#9
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Messenger 5.1 Signin Error
Hi,
It is legit, but I've yet to hear back from Redmond as to why this is happening or what the plan is. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Doehead" wrote in message ... This has suddenly appeared this morning with XP Messenger 5.1.0701: Windows Live(TM) Messenger Service Staff says: Important service announcement: Because of a recent system update, you must change the e-mail address that you use to sign in to Windows Live(TM) Messenger. Until you change your e-mail address, you won't be able to use Windows Live(TM) Messenger. To change your e-mail address and find out more about this system update, go to http://support.microsoft.com/gp/Messenger/en Surely this is: a) ******** - I'm not changing my email address b) weird - that URL isn't even valid I'd rather not be forced into using Live Messenger, I'm quite happy with the built-in, adfree, low memory usage, XP one. A colleague with a 4.x version is not getting signed in, but *isn't* seeing the message, and another person with a slightly earlier 5.1 version is signed in fine. Using Windows Live Messenger *does* work though. |
#10
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Messenger 5.1 Signin Error
"Jonathan Kay [MVP]" wrote in message
... Hi, It is legit, but I've yet to hear back from Redmond as to why this is happening or what the plan is. All seems fine again as of this morning. Let's just hope somebody flicked the wrong switch and leave it at that... |
#11
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Messenger 5.1 Signin Error
Hi,
Seems that way, no one seems to know much about it. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Doehead" wrote in message ... All seems fine again as of this morning. Let's just hope somebody flicked the wrong switch and leave it at that... |
#12
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Messenger 5.1 Signin Error
"Jonathan Kay [MVP]" wrote in message
... Hi, Seems that way, no one seems to know much about it. Just got this back from MSN support... Thank you for contacting MSN Messenger Technical Support. My name is Jay and I'll be glad to assist you with your concern. Based on the information I received, you are experiencing difficulty to sign in to Windows Live Messenger. You are receiving the error message "We cannot sign you in to Microsoft Messenger because we have made changes to the .NET Messenger Service that affect your account. For more information and to continue using Microsoft Messenger, please click OK." I know that MSN Messenger is very important for you to keep in touch with your family and friends. I would like to express my intention in helping you with your concern. Allow me to explain why this issue occurs. This was caused as a result of a change on the server side configuration settings related to Yahoo! Interop going public. The change has been reverted and users should not encounter theses sign in issues or warning messages anymore. The issue has been resolved now. We apologize for the inconvenience this may have caused you in keeping touch with family and friends. Should you have any other questions or inquiries, you may contact us at http://support.msn.com. For additional information and self-help instructions, visit http://messenger.msn.com/Help/. Thank you for contacting MSN Messenger Technical Support. Have a great day. Sincerely, Jay MSN Messenger Technical Support |
#13
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Messenger 5.1 Signin Error
Hi,
Interesting, thanks for posting. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Doehead" wrote in message ... "Jonathan Kay [MVP]" wrote in message ... Hi, Seems that way, no one seems to know much about it. Just got this back from MSN support... Thank you for contacting MSN Messenger Technical Support. My name is Jay and I'll be glad to assist you with your concern. Based on the information I received, you are experiencing difficulty to sign in to Windows Live Messenger. You are receiving the error message "We cannot sign you in to Microsoft Messenger because we have made changes to the .NET Messenger Service that affect your account. For more information and to continue using Microsoft Messenger, please click OK." I know that MSN Messenger is very important for you to keep in touch with your family and friends. I would like to express my intention in helping you with your concern. Allow me to explain why this issue occurs. This was caused as a result of a change on the server side configuration settings related to Yahoo! Interop going public. The change has been reverted and users should not encounter theses sign in issues or warning messages anymore. The issue has been resolved now. We apologize for the inconvenience this may have caused you in keeping touch with family and friends. Should you have any other questions or inquiries, you may contact us at http://support.msn.com. For additional information and self-help instructions, visit http://messenger.msn.com/Help/. Thank you for contacting MSN Messenger Technical Support. Have a great day. Sincerely, Jay MSN Messenger Technical Support |
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