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Trouble Installing XP Office



 
 
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  #1  
Old February 24th 05, 10:33 AM
SIXFORTYNINEMX
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Default Trouble Installing XP Office

I insert 1 of the 3 ver.2002 XP office cds and it says I cannot install. How
do I fix this?
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  #2  
Old February 24th 05, 10:33 AM
Gordon
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Default Trouble Installing XP Office

SIXFORTYNINEMX wrote:
I insert 1 of the 3 ver.2002 XP office cds and it says I cannot install. How
do I fix this?


Please post the EXACT error message, word for word. "I cannot install"
doesn't say anything.

--
Interim Systems and Management Accounting
Gordon Burgess-Parker
Director
www.gbpcomputing.co.uk
  #3  
Old February 24th 05, 11:27 AM
SIXFORTYNINEMX
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Posts: n/a
Default Trouble Installing XP Office

I insert the Office XP Pro CD-upgrade verison 2002. Asks for name,product
key,etc. Then, error. Product complicance check. Setup has failed to locate a
valid qualifying product on your machine. Please select drive where a
qualifying product can be found.

I am using the correct cd to install? I have 3. The one listed above, and
two I have not used yet for the install. Office XP Ver.2002 Media Content.


"Gordon" wrote:

SIXFORTYNINEMX wrote:
I insert 1 of the 3 ver.2002 XP office cds and it says I cannot install. How
do I fix this?


Please post the EXACT error message, word for word. "I cannot install"
doesn't say anything.

--
Interim Systems and Management Accounting
Gordon Burgess-Parker
Director
www.gbpcomputing.co.uk

  #4  
Old February 24th 05, 11:29 AM
SIXFORTYNINEMX
external usenet poster
 
Posts: n/a
Default Trouble Installing XP Office


I insert the Office XP Pro CD-upgrade verison 2002. Asks for name,product
key,etc. Then, error. Product complicance check. Setup has failed to locate a
valid qualifying product on your machine. Please select drive where a
qualifying product can be found.

I am using the correct cd to install? I have 3. The one listed above, and
two I have not used yet for the install. Office XP Ver.2002 Media Content.

"Gordon" wrote:

SIXFORTYNINEMX wrote:
I insert 1 of the 3 ver.2002 XP office cds and it says I cannot install. How
do I fix this?


Please post the EXACT error message, word for word. "I cannot install"
doesn't say anything.

--
Interim Systems and Management Accounting
Gordon Burgess-Parker
Director
www.gbpcomputing.co.uk

  #5  
Old February 24th 05, 11:39 AM
Gordon
external usenet poster
 
Posts: n/a
Default Trouble Installing XP Office

SIXFORTYNINEMX wrote:
I insert the Office XP Pro CD-upgrade verison 2002. Asks for name,product
key,etc. Then, error. Product complicance check. Setup has failed to locate a
valid qualifying product on your machine. Please select drive where a
qualifying product can be found.

I am using the correct cd to install? I have 3. The one listed above, and
two I have not used yet for the install. Office XP Ver.2002 Media Content.



The answer is in the error message. You have an *UPGRADE* version. You
need to supply proof of a qualifying version for the upgrade. if you
don't have any previous versions of Office, then it won't work.
Do you have a previous version of Office? If not, you will need to take
your CDs back to where you got them from and, with a cash balance,
exchange them for a *FULL* version.

--
Interim Systems and Management Accounting
Gordon Burgess-Parker
Director
www.gbpcomputing.co.uk
  #6  
Old February 24th 05, 05:03 PM
Colin Barnhorst
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Posts: n/a
Default Trouble Installing XP Office

No. You are not using the correct install. You are attempting to install
an upgrade edition. If you do not have a previous version of Office then
you cannot use the product.

Also, if you are attempting to upgrade Office 2002 Standard or Academic to
Office 2002 Pro, you cannot. Unlike XP which supports upgrade from Home to
Pro, Office Standard cannot be upgraded to Pro.

Please post back with the exact version of Office you have on your computer
(Standard, Pro, Academic, etc or none) and the exact version of the upgrade
you are attempting to install (Standard, Pro, Academic, etc).

--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
"SIXFORTYNINEMX" wrote in message
...

I insert the Office XP Pro CD-upgrade verison 2002. Asks for name,product
key,etc. Then, error. Product complicance check. Setup has failed to
locate a
valid qualifying product on your machine. Please select drive where a
qualifying product can be found.

I am using the correct cd to install? I have 3. The one listed above, and
two I have not used yet for the install. Office XP Ver.2002 Media Content.

"Gordon" wrote:

SIXFORTYNINEMX wrote:
I insert 1 of the 3 ver.2002 XP office cds and it says I cannot
install. How
do I fix this?


Please post the EXACT error message, word for word. "I cannot install"
doesn't say anything.

--
Interim Systems and Management Accounting
Gordon Burgess-Parker
Director
www.gbpcomputing.co.uk



 




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