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#1
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Error reporting
How do you send an error reprt on XP Home? I get the report on automatic re
re boot when I start me computer. The notice says I have recovered from a serious error. It then tells me I need to be connected to the internet in order to report to microsoft. When I connect, I have lost the Send report window! Has the report been automatically sent? If not, what do I do? Keep it simple please! I need a step by step instruction! All the information in "help" says I need to be connected to the internet but once I am online, how do I find the files to send? |
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#2
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An unusual question as people most often ask how to turn off the send report
prompt (see control panel -system - advanced - error reporting to turn this prompt off). MS wants these for it's own analysis. It' not used, as people sometimes think, to provide you any support. I would be more concerned re. the "recovered from a serious error" problem. Start by checking Event Viewer and giving more information for help on that. -- "ZD" wrote in message ... How do you send an error reprt on XP Home? I get the report on automatic re re boot when I start me computer. The notice says I have recovered from a serious error. It then tells me I need to be connected to the internet in order to report to microsoft. When I connect, I have lost the Send report window! Has the report been automatically sent? If not, what do I do? Keep it simple please! I need a step by step instruction! All the information in "help" says I need to be connected to the internet but once I am online, how do I find the files to send? |
#3
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see if you get anywhere this way,
go to startadmin toolsevent viewersystem click on the most recent 'red error indicators' which will bring up a box with a brief explanation. Post the exact contents of that box. "ZD" wrote in message ... How do you send an error reprt on XP Home? I get the report on automatic re re boot when I start me computer. The notice says I have recovered from a serious error. It then tells me I need to be connected to the internet in order to report to microsoft. When I connect, I have lost the Send report window! Has the report been automatically sent? If not, what do I do? Keep it simple please! I need a step by step instruction! All the information in "help" says I need to be connected to the internet but once I am online, how do I find the files to send? |
#4
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Sometimes, not always, but sometimes after I receive a similar prompt, and I
click to send the error report, I am taken to an MS Analysis page that will often provide an answer/ solution to the error. Sometimes, the analysis reports that there is currently no fix. Now, I'm not sure if this is, in fact, part of the 'error reporting process', prompt that is displayed on my screen, or if it is some other error reporting function, but it has, at times returned a response. "GTS" x wrote in message ... An unusual question as people most often ask how to turn off the send report prompt (see control panel -system - advanced - error reporting to turn this prompt off). MS wants these for it's own analysis. It' not used, as people sometimes think, to provide you any support. I would be more concerned re. the "recovered from a serious error" problem. Start by checking Event Viewer and giving more information for help on that. -- "ZD" wrote in message ... How do you send an error reprt on XP Home? I get the report on automatic re re boot when I start me computer. The notice says I have recovered from a serious error. It then tells me I need to be connected to the internet in order to report to microsoft. When I connect, I have lost the Send report window! Has the report been automatically sent? If not, what do I do? Keep it simple please! I need a step by step instruction! All the information in "help" says I need to be connected to the internet but once I am online, how do I find the files to send? |
#5
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There was an optional Windows update item quite some time ago to allow
checking for more information on a fatal error report. I don't think error reporting has to be enabled to use the more information feature. -- "lvee" wrote in message ... Sometimes, not always, but sometimes after I receive a similar prompt, and I click to send the error report, I am taken to an MS Analysis page that will often provide an answer/ solution to the error. Sometimes, the analysis reports that there is currently no fix. Now, I'm not sure if this is, in fact, part of the 'error reporting process', prompt that is displayed on my screen, or if it is some other error reporting function, but it has, at times returned a response. "GTS" x wrote in message ... An unusual question as people most often ask how to turn off the send report prompt (see control panel -system - advanced - error reporting to turn this prompt off). MS wants these for it's own analysis. It' not used, as people sometimes think, to provide you any support. I would be more concerned re. the "recovered from a serious error" problem. Start by checking Event Viewer and giving more information for help on that. -- "ZD" wrote in message ... How do you send an error reprt on XP Home? I get the report on automatic re re boot when I start me computer. The notice says I have recovered from a serious error. It then tells me I need to be connected to the internet in order to report to microsoft. When I connect, I have lost the Send report window! Has the report been automatically sent? If not, what do I do? Keep it simple please! I need a step by step instruction! All the information in "help" says I need to be connected to the internet but once I am online, how do I find the files to send? |
#6
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Is a Fatal Error Report the same as a Fatal Exception..which is, I think,
the Stop error on a blue screen? "GTS" x wrote in message ... There was an optional Windows update item quite some time ago to allow checking for more information on a fatal error report. I don't think error reporting has to be enabled to use the more information feature. -- "lvee" wrote in message ... Sometimes, not always, but sometimes after I receive a similar prompt, and I click to send the error report, I am taken to an MS Analysis page that will often provide an answer/ solution to the error. Sometimes, the analysis reports that there is currently no fix. Now, I'm not sure if this is, in fact, part of the 'error reporting process', prompt that is displayed on my screen, or if it is some other error reporting function, but it has, at times returned a response. "GTS" x wrote in message ... An unusual question as people most often ask how to turn off the send report prompt (see control panel -system - advanced - error reporting to turn this prompt off). MS wants these for it's own analysis. It' not used, as people sometimes think, to provide you any support. I would be more concerned re. the "recovered from a serious error" problem. Start by checking Event Viewer and giving more information for help on that. -- "ZD" wrote in message ... How do you send an error reprt on XP Home? I get the report on automatic re re boot when I start me computer. The notice says I have recovered from a serious error. It then tells me I need to be connected to the internet in order to report to microsoft. When I connect, I have lost the Send report window! Has the report been automatically sent? If not, what do I do? Keep it simple please! I need a step by step instruction! All the information in "help" says I need to be connected to the internet but once I am online, how do I find the files to send? |
#7
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Yes. I misspoke though, I didn't mean to refer to blue screen type errors,
but rather the type of serious system errors that may pop up with the submit a report option as in the users question. -- "lvee" wrote in message .. . Is a Fatal Error Report the same as a Fatal Exception..which is, I think, the Stop error on a blue screen? "GTS" x wrote in message ... There was an optional Windows update item quite some time ago to allow checking for more information on a fatal error report. I don't think error reporting has to be enabled to use the more information feature. -- "lvee" wrote in message ... Sometimes, not always, but sometimes after I receive a similar prompt, and I click to send the error report, I am taken to an MS Analysis page that will often provide an answer/ solution to the error. Sometimes, the analysis reports that there is currently no fix. Now, I'm not sure if this is, in fact, part of the 'error reporting process', prompt that is displayed on my screen, or if it is some other error reporting function, but it has, at times returned a response. "GTS" x wrote in message ... An unusual question as people most often ask how to turn off the send report prompt (see control panel -system - advanced - error reporting to turn this prompt off). MS wants these for it's own analysis. It' not used, as people sometimes think, to provide you any support. I would be more concerned re. the "recovered from a serious error" problem. Start by checking Event Viewer and giving more information for help on that. -- "ZD" wrote in message ... How do you send an error reprt on XP Home? I get the report on automatic re re boot when I start me computer. The notice says I have recovered from a serious error. It then tells me I need to be connected to the internet in order to report to microsoft. When I connect, I have lost the Send report window! Has the report been automatically sent? If not, what do I do? Keep it simple please! I need a step by step instruction! All the information in "help" says I need to be connected to the internet but once I am online, how do I find the files to send? |
#8
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okay, gotcha..thanks for the info.
"GTS" x wrote in message ... Yes. I misspoke though, I didn't mean to refer to blue screen type errors, but rather the type of serious system errors that may pop up with the submit a report option as in the users question. -- "lvee" wrote in message .. . Is a Fatal Error Report the same as a Fatal Exception..which is, I think, the Stop error on a blue screen? "GTS" x wrote in message ... There was an optional Windows update item quite some time ago to allow checking for more information on a fatal error report. I don't think error reporting has to be enabled to use the more information feature. -- "lvee" wrote in message ... Sometimes, not always, but sometimes after I receive a similar prompt, and I click to send the error report, I am taken to an MS Analysis page that will often provide an answer/ solution to the error. Sometimes, the analysis reports that there is currently no fix. Now, I'm not sure if this is, in fact, part of the 'error reporting process', prompt that is displayed on my screen, or if it is some other error reporting function, but it has, at times returned a response. "GTS" x wrote in message ... An unusual question as people most often ask how to turn off the send report prompt (see control panel -system - advanced - error reporting to turn this prompt off). MS wants these for it's own analysis. It' not used, as people sometimes think, to provide you any support. I would be more concerned re. the "recovered from a serious error" problem. Start by checking Event Viewer and giving more information for help on that. -- "ZD" wrote in message ... How do you send an error reprt on XP Home? I get the report on automatic re re boot when I start me computer. The notice says I have recovered from a serious error. It then tells me I need to be connected to the internet in order to report to microsoft. When I connect, I have lost the Send report window! Has the report been automatically sent? If not, what do I do? Keep it simple please! I need a step by step instruction! All the information in "help" says I need to be connected to the internet but once I am online, how do I find the files to send? |
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