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updating Adobe application manager



 
 
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  #1  
Old August 9th 15, 02:35 AM posted to alt.comp.os.windows-10
Albert[_8_]
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Posts: 38
Default updating Adobe application manager

I've been having trouble updating Adobe Application Manager on Windows
10. I get an error message about not being the Systems Administrator.
Since there is only one account and Windows 10 I should automatically
be the administrator?! If not how do I set it up so I will be?

Albert who installed Windows 10 yesterday and it's looking pretty
good.
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  #2  
Old August 10th 15, 01:18 PM posted to alt.comp.os.windows-10
Paul
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Posts: 18,275
Default updating Adobe application manager

Albert wrote:
I've been having trouble updating Adobe Application Manager on Windows
10. I get an error message about not being the Systems Administrator.
Since there is only one account and Windows 10 I should automatically
be the administrator?! If not how do I set it up so I will be?

Albert who installed Windows 10 yesterday and it's looking pretty
good.


Contact Adobe Support.

*******

Permissions are handled in a strange way
on modern Windows.

The "Program Files" folder should be owned by
TrustedInstaller. TrustedInstaller runs as a service
and is not an account you can log into, like your
user account.

When work needs to be done in there, the software uses
"impersonation" to get the right ownership. Even as
Administrator, if you run into something with TrustedInstaller
as the owner, you won't be able to change it in a naive way.
Administrator does not "overpower" a TrustedInstaller setting
like "Queen takes Pawn". But Administrator calling software
that has the TrustedInstaller token, can do it.

You can use the "whoami" command to learn more about
your capabilities when running in Command Prompt. Note
that this is not going to help you with your current
problem. But, it does show you what "being administrator" means.

whoami /priv /user
whoami /all

Using those commands is also handy, if you have some third-party
impersonation software, and in the "faked" command prompt window,
you want to check your new capabilities. PSexec can be used
to run as the "System" account, as an example of some impersonation
software. And some other software makes it possible to run with
the TrustedInstaller token. That means (again), you are not
using a TrustedInstaller account, but like a magic wand,
the token can be used to correct damage you might have
done with some other command.

The icacls command makes it possible to record the
permissions of the entire C: drive. And restore them
at a later date. But this is far from a convenient or
assuring thing to watch. Since any new files you add,
may not be in the large text file made with icacls.

*******

I would guess, even if you enable the "hidden Administrator"
account, this is not going to change the capabilities. It
might use storage area on the disk, for Administrator
file storage. So if you "watched a movie" as real Administrator,
there would be an Administrator folder somewhere with the
file in it. The stuff I've looked at so far, doesn't
suggest this is magic.

net user administrator /active:yes

To test, you'd open a Command Prompt windows from that
command, use whoami, compare the text output to the text
output from the commands run as regular user or regular
user with elevation (Run as Administrator).

I wouldn't leave that account running for very long,
without following the rules for using a password and
so on.

http://www.howtogeek.com/howto/windo...windows-vista/

That should still work on Win10.

*******

So then, how to proceed ?

1) Let some Adobe support guy in India, take remote control
of your computer for three hours, trying to get the
software to work.

2) Run Process Monitor, watch the install run (collect a trace),
and see if you can spot the problem ("Access Denied", then
installer stops). This software isn't magic. I can collect
a 200MB trace from just 40 seconds of the computer running,
so you're looking for a "needle in a haystack".

https://technet.microsoft.com/en-us/...rnals/bb896645

3) Try to remember whether you used the "TakeOwn" command
on some folder already on the computer. It's considered bad
to run such a command on the entire C: drive for example.
Using TakeOwn in that manner, offers no ability later to
undo what you've done. To repair a "TakeOwn" would require
an icacls text output file collected for a rainy day. That's
if you want to put everything back *exactly* as it was
before you messed around with something.

4) Look for a log file, an entry in Event viewer, anything
which gives a "standard" Windows error code. Note that the
Adobe software (apparently) leaves no entry in Programs and Features
or Add/Remove when you use it. So it is ill-mannered software.
It also doesn't appear to use Windows Installer as such. It's
done the "Adobe way". Adobe has a history of re-writing portions
of the target OS. For example, if Windows had memory management,
Adobe would write their own memory manager and use it instead.
That's the "Adobe Way". It makes it hard to fix stuff, or deal
with the side effects, if you're not getting Windows-flavored
error codes to help you figure out just what needs to be fixed.

So now you have some idea why I suggest Adobe Support as your
best option. The forums at Adobe didn't have any pithy observations
about the software (where it might fall down or not work right).
Merely a few users claiming they were tricked
into installing it, when it wasn't needed for the particular
Adobe product they were using. It has something to do with
license management for Creative Cloud.

HTH,
Paul
 




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