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O.T. display blackout



 
 
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  #16  
Old March 3rd 19, 01:47 AM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. display blackout

Robert in CA wrote:
But you said:

So the first two might help, just a guess. The third
one is already installed, but you could take a copy to
add to your driver collection

and I followed your instructions.

Robert



Didn't you have a Dell Driver Updater at one time ?

What drivers does it say to use ?

Make sure that the drivers you see, when you use
the Dell driver page, match the hardware that's on
the computer. That's the general idea.

The problem we're trying to solve here, is two
Device Manager (devmgmt.msc) entries that have
yellow marks. It implies two driver installations
for those items, might make a difference.

Paul
Ads
  #17  
Old March 3rd 19, 02:55 AM posted to microsoft.public.windowsxp.general
Robert in CA
external usenet poster
 
Posts: 785
Default O.T. display blackout

I can't remember, but here are the listed
programs and I do have Dell.

http://i65.tinypic.com/11cdyq0.jpg

Support seems to come from Dell(bottom of
page).

Robert
  #18  
Old March 3rd 19, 04:45 AM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. display blackout

Robert in CA wrote:
I can't remember, but here are the listed
programs and I do have Dell.

http://i65.tinypic.com/11cdyq0.jpg

Support seems to come from Dell(bottom of
page).

Robert


https://www.thewindowsclub.com/downl...indows-utility

Pictu In taskbar, a snake-like icon...

https://thewindowsclub-thewindowsclu...-drivers-2.jpg

"This tool will offer you only those drivers that are required for your
computer. This ensures that your PC has the most critical updates without
you having to check online and install them yourself.

Once the tool completes its scan, it will offer a list of drivers for
which updates are available. Carefully go through the list and select
the ones you want to install."

Paul
  #19  
Old March 3rd 19, 08:05 PM posted to microsoft.public.windowsxp.general
Robert in CA
external usenet poster
 
Posts: 785
Default O.T. display blackout




On Saturday, March 2, 2019 at 7:45:34 PM UTC-8, Paul wrote:
Robert in CA wrote:
I can't remember, but here are the listed
programs and I do have Dell.

http://i65.tinypic.com/11cdyq0.jpg

Support seems to come from Dell(bottom of
page).

Robert


https://www.thewindowsclub.com/downl...indows-utility

Pictu In taskbar, a snake-like icon...

https://thewindowsclub-thewindowsclu...-drivers-2.jpg

"This tool will offer you only those drivers that are required for your
computer. This ensures that your PC has the most critical updates without
you having to check online and install them yourself.

Once the tool completes its scan, it will offer a list of drivers for
which updates are available. Carefully go through the list and select
the ones you want to install."

Paul


I'm not quite following your instructions
of what to click on. Do I click download
and then the snake icon appears?

Thanks,
Robert
  #20  
Old March 4th 19, 05:33 AM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. display blackout

Robert in CA wrote:


On Saturday, March 2, 2019 at 7:45:34 PM UTC-8, Paul wrote:
Robert in CA wrote:
I can't remember, but here are the listed
programs and I do have Dell.

http://i65.tinypic.com/11cdyq0.jpg

Support seems to come from Dell(bottom of
page).

Robert

https://www.thewindowsclub.com/downl...indows-utility

Pictu In taskbar, a snake-like icon...

https://thewindowsclub-thewindowsclu...-drivers-2.jpg

"This tool will offer you only those drivers that are required for your
computer. This ensures that your PC has the most critical updates without
you having to check online and install them yourself.

Once the tool completes its scan, it will offer a list of drivers for
which updates are available. Carefully go through the list and select
the ones you want to install."

Paul


I'm not quite following your instructions
of what to click on. Do I click download
and then the snake icon appears?

Thanks,
Robert


You presented evidence (via Programs and Features control panel),
that you had Dell Update installed.

In the Task Bar, over on the right, should be that snake-like
icon. And clicking that, is one way to access Dell Update.

I don't know if Dell Update appears in the regular program
menu or not.

It's supposed to scan for drivers and have a list. I don't
know if the list is a "delta" to what is on the machine already,
or is "just a list of everything".

I don't know if I were to install Dell Update, whether it
would work or not, as it presumably tries to figure out
what model of Dell it's dealing with, so it can make
a driver list.

You'll have to take a look around your machine, on the
C: drive, on the screen, and see if you can find the
Dell Update to do the check with.

The icon from Dell in the bottom right corner, should
be one way to get it. But I'd want to see if the
regular program menu has an item too, just in case.

Paul
  #21  
Old March 4th 19, 02:42 PM posted to microsoft.public.windowsxp.general
Robert in CA
external usenet poster
 
Posts: 785
Default O.T. display blackout

On Sunday, March 3, 2019 at 8:33:15 PM UTC-8, Paul wrote:
Robert in CA wrote:


On Saturday, March 2, 2019 at 7:45:34 PM UTC-8, Paul wrote:
Robert in CA wrote:
I can't remember, but here are the listed
programs and I do have Dell.

http://i65.tinypic.com/11cdyq0.jpg

Support seems to come from Dell(bottom of
page).

Robert
https://www.thewindowsclub.com/downl...indows-utility

Pictu In taskbar, a snake-like icon...

https://thewindowsclub-thewindowsclu...-drivers-2.jpg

"This tool will offer you only those drivers that are required for your
computer. This ensures that your PC has the most critical updates without
you having to check online and install them yourself.

Once the tool completes its scan, it will offer a list of drivers for
which updates are available. Carefully go through the list and select
the ones you want to install."

Paul


I'm not quite following your instructions
of what to click on. Do I click download
and then the snake icon appears?

Thanks,
Robert


You presented evidence (via Programs and Features control panel),
that you had Dell Update installed.

In the Task Bar, over on the right, should be that snake-like
icon. And clicking that, is one way to access Dell Update.

I don't know if Dell Update appears in the regular program
menu or not.

It's supposed to scan for drivers and have a list. I don't
know if the list is a "delta" to what is on the machine already,
or is "just a list of everything".

I don't know if I were to install Dell Update, whether it
would work or not, as it presumably tries to figure out
what model of Dell it's dealing with, so it can make
a driver list.

You'll have to take a look around your machine, on the
C: drive, on the screen, and see if you can find the
Dell Update to do the check with.

The icon from Dell in the bottom right corner, should
be one way to get it. But I'd want to see if the
regular program menu has an item too, just in case.

Paul


I tried to find the drivers for the Updates:

http://i66.tinypic.com/30bci1c.jpg

http://i68.tinypic.com/2r7yek3.jpg

http://i68.tinypic.com/2vb9069.jpg

http://i68.tinypic.com/r0o7si.jpg

Robert


  #22  
Old March 4th 19, 07:17 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. display blackout

Robert in CA wrote:
On Sunday, March 3, 2019 at 8:33:15 PM UTC-8, Paul wrote:
Robert in CA wrote:

On Saturday, March 2, 2019 at 7:45:34 PM UTC-8, Paul wrote:
Robert in CA wrote:
I can't remember, but here are the listed
programs and I do have Dell.

http://i65.tinypic.com/11cdyq0.jpg

Support seems to come from Dell(bottom of
page).

Robert
https://www.thewindowsclub.com/downl...indows-utility

Pictu In taskbar, a snake-like icon...

https://thewindowsclub-thewindowsclu...-drivers-2.jpg

"This tool will offer you only those drivers that are required for your
computer. This ensures that your PC has the most critical updates without
you having to check online and install them yourself.

Once the tool completes its scan, it will offer a list of drivers for
which updates are available. Carefully go through the list and select
the ones you want to install."

Paul
I'm not quite following your instructions
of what to click on. Do I click download
and then the snake icon appears?

Thanks,
Robert

You presented evidence (via Programs and Features control panel),
that you had Dell Update installed.

In the Task Bar, over on the right, should be that snake-like
icon. And clicking that, is one way to access Dell Update.

I don't know if Dell Update appears in the regular program
menu or not.

It's supposed to scan for drivers and have a list. I don't
know if the list is a "delta" to what is on the machine already,
or is "just a list of everything".

I don't know if I were to install Dell Update, whether it
would work or not, as it presumably tries to figure out
what model of Dell it's dealing with, so it can make
a driver list.

You'll have to take a look around your machine, on the
C: drive, on the screen, and see if you can find the
Dell Update to do the check with.

The icon from Dell in the bottom right corner, should
be one way to get it. But I'd want to see if the
regular program menu has an item too, just in case.

Paul


I tried to find the drivers for the Updates:

http://i66.tinypic.com/30bci1c.jpg Dell Update 2/28/2019

http://i68.tinypic.com/2r7yek3.jpg (Dell Update in Program Files)

http://i68.tinypic.com/2vb9069.jpg " "

http://i68.tinypic.com/r0o7si.jpg " "

Robert


You should have opened that Program Files folder for a look.

I don't see the Dell Update icon in the lower right corner.
It might be hiding under the "up triangle" symbol, where
excess icons are stored.

Paul
  #23  
Old March 6th 19, 10:19 AM posted to microsoft.public.windowsxp.general
Robert in CA
external usenet poster
 
Posts: 785
Default O.T. display blackout

Here is the opened Dell Update folder:

http://i63.tinypic.com/25fhw7s.jpg


http://i66.tinypic.com/idd5qc.jpg

Robert
  #24  
Old March 6th 19, 10:36 AM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. display blackout

Robert in CA wrote:
Here is the opened Dell Update folder:

http://i63.tinypic.com/25fhw7s.jpg


http://i66.tinypic.com/idd5qc.jpg

Robert


It's rather bare-bones.

It has DellUpTray, which is likely to be the thing
with the snake icon in the lower right area (tray area).
While you can try running that, it's possible nothing
will happen.

If you run services.msc , you can try looking for
DellUpService. Usually the FriendlyName expansion
of the service file is something different than that.
But you would at least expect Dell to be clever
enough to put the Dell trade name on their software
entry. So when you're looking through the Services panel
that opens, you'd see if the Dell Update Service was
running or not. You could try running it manually.

It's hard to say what starts DellUpTray. It could be
a Startup Item. It could be in the registry. I don't
have a Dell here to try this out on. And the ServiceTagPlusPlus
file is likely to be checking for evidence the machine
is a Dell. (It could be that the Service Tag number is
in an ACPI table.)

This doesn't appear to be very friendly software.
Friendly software would have an EXE you could run, and
preferences you could set. The "snake" tray icon has
very few (useful) functions.

*******

Try clicking the DellUpTray, after you've verified
the Dell Update Service in services.msc is running.
I don't hold out much hope this is going to work though...

There is a "DellUpServiceAdmin". Now, that sounds
like fun. Give that one a try. Maybe it has
preferences you can adjust ?

Paul
  #25  
Old March 7th 19, 10:20 AM posted to microsoft.public.windowsxp.general
Robert in CA
external usenet poster
 
Posts: 785
Default O.T. display blackout




On Wednesday, March 6, 2019 at 1:36:07 AM UTC-8, Paul wrote:
Robert in CA wrote:
Here is the opened Dell Update folder:

http://i63.tinypic.com/25fhw7s.jpg


http://i66.tinypic.com/idd5qc.jpg

Robert


It's rather bare-bones.

It has DellUpTray, which is likely to be the thing
with the snake icon in the lower right area (tray area).
While you can try running that, it's possible nothing
will happen.

If you run services.msc , you can try looking for
DellUpService. Usually the FriendlyName expansion
of the service file is something different than that.
But you would at least expect Dell to be clever
enough to put the Dell trade name on their software
entry. So when you're looking through the Services panel
that opens, you'd see if the Dell Update Service was
running or not. You could try running it manually.

It's hard to say what starts DellUpTray. It could be
a Startup Item. It could be in the registry. I don't
have a Dell here to try this out on. And the ServiceTagPlusPlus
file is likely to be checking for evidence the machine
is a Dell. (It could be that the Service Tag number is
in an ACPI table.)

This doesn't appear to be very friendly software.
Friendly software would have an EXE you could run, and
preferences you could set. The "snake" tray icon has
very few (useful) functions.

*******

Try clicking the DellUpTray, after you've verified
the Dell Update Service in services.msc is running.
I don't hold out much hope this is going to work though...

There is a "DellUpServiceAdmin". Now, that sounds
like fun. Give that one a try. Maybe it has
preferences you can adjust ?

Paul


I did as you instructed and when I tried the DellUpTray
nothing happened probably because there's a shortcut on
the taskbar under hidden icons.

http://i68.tinypic.com/t4wt5i.jpg

http://i65.tinypic.com/29lo3uc.jpg

http://i68.tinypic.com/3029h5v.jpg

Robert
  #26  
Old March 7th 19, 07:42 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. display blackout

Robert in CA wrote:

I did as you instructed and when I tried the DellUpTray
nothing happened probably because there's a shortcut on
the taskbar under hidden icons.

http://i68.tinypic.com/t4wt5i.jpg Dell Update Service: Started

http://i65.tinypic.com/29lo3uc.jpg There is a "Check For Updates" in tray item

http://i68.tinypic.com/3029h5v.jpg It does not present a list

Robert


So it's not going to give us a list.

It's delta-based. It will only show items that
need an update.

The question is, whether it's a good idea to leave
that running on Auto. It can decide, once a week, on its own,
to install updates. And that *could*, if the update
installation process fails, knock out devices in
your Device Manager or give them yellow marks indicating
an error status.

Since your driver situation might be under control
at the moment, there might not be anything additional to do
in terms of triage.

The remaining question is whether you want
that tray item left at "Automatic", or you
want to manually "Check For Updates" on your own,
while you are present and can watch for results of the updates.
Instead of leaving it on "Automatic".

Even if it popped up a list and said "I propose to
install X,Y,Z", you would at least have some warning
it could damage or affect X,Y,Z. Then you'd know
what was coming. If it hides all the details, the only
other evidence might be if it was keeping a .log
file somewhere (maybe in an AppData folder). Good
luck getting the Windows Search to find that. Even with
Agent Ransack search, sometimes permissions are an issue.

*******

On Windows XP, there was a setupapi.log file, which
would show dates of driver installations. But that
doesn't work exactly the same way on Windows 7. If
this was a WinXP machine, that's the file I'd go looking
for.

This is an example of a WinXP setupapi.log single driver entry.
I've snipped the ends off some of the lines here, so the entry
fits the page a bit better. This was an Asmedia SATA disk controller
card that was temporarily inside the computer, and was later
removed. Each entry has a date stamp. First it looks in the
driver store, for an existing matching driver, or pretends to.
And in this case, the driver probably came off a CD. If you
delete the ENUM hive in the registry, there will be fifteen
or twenty of these added to the Setupapi.log file in retaliation
the next time the computer boots :-) But on later OSes, the
quality of this scheme has dropped, and this is no longer
my go-to file on the more modern Windows.

*******
[2017/03/28 21:24:44 912.2]
#-199 Executing "C:\WINDOWS\system32\rundll32.exe" with command line:
#-019 Searching for hardware ID(s): pci\ven_1b21&dev_0612
#-018 Searching for compatible ID(s): pci\ven_1b21&dev_0612
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device.
#W157 Default installer failed. Error 0xe0000228: There are no compatible drivers for this device.
#I060 Set selected driver.
#-019 Searching for hardware ID(s): pci\ven_1b21&dev_0612
#-018 Searching for compatible ID(s): pci\ven_1b21&dev_0612
#-019 Searching for hardware ID(s): pci\ven_1b21&dev_0612
#-018 Searching for compatible ID(s): pci\ven_1b21&dev_0612
#I022 Found "PCI\VEN_1B21&DEV_0612" in r:\asmedia\1061\driver\xp\x86\asahxp32.inf; Device: "Asmedia 106x SATA Controller";
#I023 Actual install section: [ahci_Inst.NTx86]. Rank: 0x00002001. Effective driver date: 01/30/2011.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [ahci_Inst] in "r:\asmedia\1061\driver\xp\x86\asahxp32.inf".
#I320 Class GUID of device remains: {4D36E97B-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "PCI\VEN_1B21&DEV_0612&SUBSYS_10601B21&REV_01\4&16 A387FF&0&0008".
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [ahci_Inst.NTx86.Interfaces] from "r:\asmedia\1061\driver\xp\x86\asahxp32.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "PCI\VEN_1B21&DEV_0612&SUBSYS_10601B21&REV_01\4&16 A387FF&0&0008".
#I121 Device install of "PCI\VEN_1B21&DEV_0612&SUBSYS_10601B21&REV_01\4&16 A387FF&0&0008" finished successfully.
*******

I look at that, when I want to know what the machine
has been doing in its "spare time". And I have had
one instance, possibly a registry corruption, where it
did do a burst of 15 or 20 of those one day, as the
machine desktop appeared. Funny stuff does happen,
once in a while.

Paul
  #27  
Old March 8th 19, 08:00 AM posted to microsoft.public.windowsxp.general
Robert in CA
external usenet poster
 
Posts: 785
Default O.T. display blackout

On Thursday, March 7, 2019 at 10:42:36 AM UTC-8, Paul wrote:
Robert in CA wrote:

I did as you instructed and when I tried the DellUpTray
nothing happened probably because there's a shortcut on
the taskbar under hidden icons.

http://i68.tinypic.com/t4wt5i.jpg Dell Update Service: Started

http://i65.tinypic.com/29lo3uc.jpg There is a "Check For Updates" in tray item

http://i68.tinypic.com/3029h5v.jpg It does not present a list

Robert


So it's not going to give us a list.

It's delta-based. It will only show items that
need an update.

The question is, whether it's a good idea to leave
that running on Auto. It can decide, once a week, on its own,
to install updates. And that *could*, if the update
installation process fails, knock out devices in
your Device Manager or give them yellow marks indicating
an error status.

Since your driver situation might be under control
at the moment, there might not be anything additional to do
in terms of triage.

The remaining question is whether you want
that tray item left at "Automatic", or you
want to manually "Check For Updates" on your own,
while you are present and can watch for results of the updates.
Instead of leaving it on "Automatic".

Even if it popped up a list and said "I propose to
install X,Y,Z", you would at least have some warning
it could damage or affect X,Y,Z. Then you'd know
what was coming. If it hides all the details, the only
other evidence might be if it was keeping a .log
file somewhere (maybe in an AppData folder). Good
luck getting the Windows Search to find that. Even with
Agent Ransack search, sometimes permissions are an issue.

*******

On Windows XP, there was a setupapi.log file, which
would show dates of driver installations. But that
doesn't work exactly the same way on Windows 7. If
this was a WinXP machine, that's the file I'd go looking
for.

This is an example of a WinXP setupapi.log single driver entry.
I've snipped the ends off some of the lines here, so the entry
fits the page a bit better. This was an Asmedia SATA disk controller
card that was temporarily inside the computer, and was later
removed. Each entry has a date stamp. First it looks in the
driver store, for an existing matching driver, or pretends to.
And in this case, the driver probably came off a CD. If you
delete the ENUM hive in the registry, there will be fifteen
or twenty of these added to the Setupapi.log file in retaliation
the next time the computer boots :-) But on later OSes, the
quality of this scheme has dropped, and this is no longer
my go-to file on the more modern Windows.

*******
[2017/03/28 21:24:44 912.2]
#-199 Executing "C:\WINDOWS\system32\rundll32.exe" with command line:
#-019 Searching for hardware ID(s): pci\ven_1b21&dev_0612
#-018 Searching for compatible ID(s): pci\ven_1b21&dev_0612
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device.
#W157 Default installer failed. Error 0xe0000228: There are no compatible drivers for this device.
#I060 Set selected driver.
#-019 Searching for hardware ID(s): pci\ven_1b21&dev_0612
#-018 Searching for compatible ID(s): pci\ven_1b21&dev_0612
#-019 Searching for hardware ID(s): pci\ven_1b21&dev_0612
#-018 Searching for compatible ID(s): pci\ven_1b21&dev_0612
#I022 Found "PCI\VEN_1B21&DEV_0612" in r:\asmedia\1061\driver\xp\x86\asahxp32.inf; Device: "Asmedia 106x SATA Controller";
#I023 Actual install section: [ahci_Inst.NTx86]. Rank: 0x00002001. Effective driver date: 01/30/2011.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [ahci_Inst] in "r:\asmedia\1061\driver\xp\x86\asahxp32.inf".
#I320 Class GUID of device remains: {4D36E97B-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "PCI\VEN_1B21&DEV_0612&SUBSYS_10601B21&REV_01\4&16 A387FF&0&0008".
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [ahci_Inst.NTx86.Interfaces] from "r:\asmedia\1061\driver\xp\x86\asahxp32.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "PCI\VEN_1B21&DEV_0612&SUBSYS_10601B21&REV_01\4&16 A387FF&0&0008".
#I121 Device install of "PCI\VEN_1B21&DEV_0612&SUBSYS_10601B21&REV_01\4&16 A387FF&0&0008" finished successfully.
*******

I look at that, when I want to know what the machine
has been doing in its "spare time". And I have had
one instance, possibly a registry corruption, where it
did do a burst of 15 or 20 of those one day, as the
machine desktop appeared. Funny stuff does happen,
once in a while.

Paul




I have no problem doing it manually since I do it for
everything else. So I changed it and then click check
for updates but nothing seemed to happen?

http://i64.tinypic.com/2ry291l.jpg

Robert
  #28  
Old March 8th 19, 08:32 AM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. display blackout

Robert in CA wrote:

I have no problem doing it manually since I do it for
everything else. So I changed it and then click check
for updates but nothing seemed to happen?

http://i64.tinypic.com/2ry291l.jpg

Robert


This is Dell.

I'm not surprised.

*******

https://www.dell.com/support/home/ca...s-8500/drivers

Dell Update Application

Application Download

Importance: Recommended

Version: 1.9.20.0 A00

Release Date: 26 May 2017

File Name: Dell-Update-Application_31YHC_WIN_1.9.20.0_A00.EXE

File size: 8.08 MB

Description: This package provides the Dell Update Application
and is supported on Inspiron, Vostro, XPS and Alienware systems
running Windows 7, Windows 8.1, and Windows 10.

After Googling a bit, I'm not sure there is
a lot to be gained from "playing" with this.
Dell just seems to have software quality problems,
and we don't want an updated version of that
program causing more problems than it solves.

Paul
  #29  
Old March 8th 19, 09:30 AM posted to microsoft.public.windowsxp.general
Robert in CA
external usenet poster
 
Posts: 785
Default O.T. display blackout

On Thursday, March 7, 2019 at 11:32:31 PM UTC-8, Paul wrote:
Robert in CA wrote:

I have no problem doing it manually since I do it for
everything else. So I changed it and then click check
for updates but nothing seemed to happen?

http://i64.tinypic.com/2ry291l.jpg

Robert


This is Dell.

I'm not surprised.

*******

https://www.dell.com/support/home/ca...s-8500/drivers

Dell Update Application

Application Download

Importance: Recommended

Version: 1.9.20.0 A00

Release Date: 26 May 2017

File Name: Dell-Update-Application_31YHC_WIN_1.9.20.0_A00.EXE

File size: 8.08 MB

Description: This package provides the Dell Update Application
and is supported on Inspiron, Vostro, XPS and Alienware systems
running Windows 7, Windows 8.1, and Windows 10.

After Googling a bit, I'm not sure there is
a lot to be gained from "playing" with this.
Dell just seems to have software quality problems,
and we don't want an updated version of that
program causing more problems than it solves.

Paul




On Thursday, March 7, 2019 at 11:32:31 PM UTC-8, Paul wrote:
Robert in CA wrote:

I have no problem doing it manually since I do it for
everything else. So I changed it and then click check
for updates but nothing seemed to happen?

http://i64.tinypic.com/2ry291l.jpg

Robert


This is Dell.

I'm not surprised.

*******

https://www.dell.com/support/home/ca...s-8500/drivers

Dell Update Application

Application Download

Importance: Recommended

Version: 1.9.20.0 A00

Release Date: 26 May 2017

File Name: Dell-Update-Application_31YHC_WIN_1.9.20.0_A00.EXE

File size: 8.08 MB

Description: This package provides the Dell Update Application
and is supported on Inspiron, Vostro, XPS and Alienware systems
running Windows 7, Windows 8.1, and Windows 10.

After Googling a bit, I'm not sure there is
a lot to be gained from "playing" with this.
Dell just seems to have software quality problems,
and we don't want an updated version of that
program causing more problems than it solves.

Paul



I don't know if I did this right or what you were
wanting me to do:

http://i67.tinypic.com/2dakkme.jpg

it only shows one download

Robert
  #30  
Old March 8th 19, 10:17 AM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. display blackout

Robert in CA wrote:
On Thursday, March 7, 2019 at 11:32:31 PM UTC-8, Paul wrote:
Robert in CA wrote:

I have no problem doing it manually since I do it for
everything else. So I changed it and then click check
for updates but nothing seemed to happen?

http://i64.tinypic.com/2ry291l.jpg

Robert

This is Dell.

I'm not surprised.

*******

https://www.dell.com/support/home/ca...s-8500/drivers

Dell Update Application

Application Download

Importance: Recommended

Version: 1.9.20.0 A00

Release Date: 26 May 2017

File Name: Dell-Update-Application_31YHC_WIN_1.9.20.0_A00.EXE

File size: 8.08 MB

Description: This package provides the Dell Update Application
and is supported on Inspiron, Vostro, XPS and Alienware systems
running Windows 7, Windows 8.1, and Windows 10.

After Googling a bit, I'm not sure there is
a lot to be gained from "playing" with this.
Dell just seems to have software quality problems,
and we don't want an updated version of that
program causing more problems than it solves.

Paul




On Thursday, March 7, 2019 at 11:32:31 PM UTC-8, Paul wrote:
Robert in CA wrote:

I have no problem doing it manually since I do it for
everything else. So I changed it and then click check
for updates but nothing seemed to happen?

http://i64.tinypic.com/2ry291l.jpg

Robert

This is Dell.

I'm not surprised.

*******

https://www.dell.com/support/home/ca...s-8500/drivers

Dell Update Application

Application Download

Importance: Recommended

Version: 1.9.20.0 A00

Release Date: 26 May 2017

File Name: Dell-Update-Application_31YHC_WIN_1.9.20.0_A00.EXE

File size: 8.08 MB

Description: This package provides the Dell Update Application
and is supported on Inspiron, Vostro, XPS and Alienware systems
running Windows 7, Windows 8.1, and Windows 10.

After Googling a bit, I'm not sure there is
a lot to be gained from "playing" with this.
Dell just seems to have software quality problems,
and we don't want an updated version of that
program causing more problems than it solves.

Paul



I don't know if I did this right or what you were
wanting me to do:

http://i67.tinypic.com/2dakkme.jpg

it only shows one download

Robert


Well, before you grab that, you'd want to go back
to the tray and use the "About" function to see
what version is currently installed.

You can see the version in your picture above is
1.9.20.0 . But humans seem to have a hard time
being consistent in the usage of release numbers,
and the download container might have a different
release number than the software it installs. I worked
with some software recently which was terrible like
that - no two components seemed to use the same
numbering system, and you couldn't tell which parts
actually were a part of one another.

You would not want to install software which was
seemingly older than what is installed currently.
That's the reason for checking, before using it.

Paul
 




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