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source: disk, event id: 51, winxp sp2 clean install sata hd errors



 
 
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  #1  
Old September 1st 05, 08:02 PM
No_Name
external usenet poster
 
Posts: n/a
Default source: disk, event id: 51, winxp sp2 clean install sata hd errors

subject: source: disk, event id: 51, winxp sp2 clean install sata hd errors
with nvidia nforce4 based board and nvidia chipset/platform drivers

hi there,

just recently built some amd athlon64 based system (asus a8n-sli premium,
nvidia nforce4 board), 2gig (2x 1gig ddr pc400 sticks), some nvidia geforce
6600 gfx card and one sata samsung sp2504c (250 gig) drive.

http://www.samsung.com/Products/HardDiskDrive/SpinPointPSeries/HardDiskDrive_SpinPointPSeries_SP2504C_sp.htm

i did a clean winxp sp2 install, formatted the whole drive (thorough format,
ntfs) as c: and installed all the patches on windowsupdate

then i installed the nvidia (original from nvidia.com driver downloads)
platform / nforce drivers for nforce4 AMD - winxp

(nForce4 AMD Edition (6.66) - Windows XP/2000 (32-Bit), Version: 6.66,
Release Date: July 15, 2005, WHQL Certified)

right after this step and rebooting winxp sp2 the hard disk made more noise
than usual. it seemed (during the boottime animated winxp logo with the blue
progress/activity bar) as if the drive was loading a lot of small little
files/sectors/things or jumping back and forth or running some kinda
compatiblity mode or something. it reminded me of the past like for example
booting into safe mode on win9x or on win2000, when the system would like
load and log the drivers and files in a very thorough and slow way....

so it made a lot of noise for the following few seconds, then the logon
screen was there and the harddisk speed and acitivity seemed doing fine again.

i immediately checked the system log and there i was getting these new
entries of event id 51 with the disk as the source.

i was wondering what was wrong here, and i actually have another spare disk
of the same kind (same model, same capacity, also sata)

i did another test install onto this also completely new disk, formatted the
whole again as c: and the same results appeard. as soon as i installed the
nvidia platform driver and let it install the nvidia sata drivers, during the
next bootup i got this slight little noise from the disk.

when i reboot and run windowsxp sp2 now and then most of the times its doing
just fine, also during use and testing. i dont always get these event id 51
errors, but when i get them its right after the two nvata log entries in the
system log.

i will post some examples of the system log:

---------------

Event Type: Information
Event Source: nvata
Event Category: None
Event ID: 2
Date: 09.01.2005
Time: 07:55:27
User: N/A
Computer: BOX
Description:
Device identified.
Data:
0000: 1b 00 0c 00 01 00 60 00 ......`.
0008: 00 00 00 00 02 00 de 40 ......Þ@
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 01 01 09 00 53 00 de 10 ....S.Þ.
0030: 00 00 00 00 ....

----------------

Event Type: Information
Event Source: nvata
Event Category: None
Event ID: 2
Date: 09.01.2005
Time: 07:55:27
User: N/A
Computer: BOX
Description:
Device identified.
Data:
0000: 1b 00 0c 00 01 00 60 00 ......`.
0008: 00 00 00 00 02 00 de 40 ......Þ@
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 06 00 55 00 de 10 ....U.Þ.
0030: 00 00 00 00 ....

-----------------

then come the event id 51 entries:

-----------------

Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 09.01.2005
Time: 07:55:36
User: N/A
Computer: BOX
Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 ce d6 f2 25 00 00 00 .ÎÖò%...
0028: 80 02 00 00 00 00 00 00 €.......
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 80 92 77 89 ....€’w‰
0058: 00 00 00 00 70 de 63 89 ....pÞc‰
0060: 02 00 00 00 67 6b f9 12 ....gkù.
0068: 28 00 12 f9 6b 67 00 00 (..ùkg..
0070: 28 00 00 00 00 00 00 00 (.......
0078: f0 00 0b 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 09.01.2005
Time: 07:55:36
User: N/A
Computer: BOX
Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 3e d7 f2 25 00 00 00 .×ò%...
0028: 86 02 00 00 00 00 00 00 †.......
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 88 db 63 89 ....ˆÛc‰
0058: 00 00 00 00 58 d9 63 89 ....XÙc‰
0060: 02 00 00 00 9f 6b f9 12 ....Ÿkù.
0068: 28 00 12 f9 6b 9f 00 00 (..ùkŸ..
0070: 08 00 00 00 00 00 00 00 ........
0078: f0 00 0b 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

and so forth.....

i had 21 entries of these event id 51 this time during bootup, but this
varies...

now i really cant imagine that both of these samsung drives are broken, also
as these errors were introduced with the installation of the nvidia chipset
drivers.

i even found:

http://support.microsoft.com/default.aspx?scid=kb;en-us;244780

that describes some in depth tech details to these event id 51 errors, but i
am not that experienced in decoding all that information. it seems that the
error appears during reading from the disk i think....

anyone able to help me with this behaviour?

thanks already in advance. please reply to newsgroups.
cheers.
Ads
  #2  
Old September 2nd 05, 06:42 AM
Peter
external usenet poster
 
Posts: n/a
Default

Hi,

1. Have you installed the chipset drivers and utility drivers from the CD
that came with the mobo?
2. How do you configure the mobo BIOS?

Pls post back to NG.
--
Peter


" wrote:

subject: source: disk, event id: 51, winxp sp2 clean install sata hd errors
with nvidia nforce4 based board and nvidia chipset/platform drivers

hi there,

just recently built some amd athlon64 based system (asus a8n-sli premium,
nvidia nforce4 board), 2gig (2x 1gig ddr pc400 sticks), some nvidia geforce
6600 gfx card and one sata samsung sp2504c (250 gig) drive.

http://www.samsung.com/Products/HardDiskDrive/SpinPointPSeries/HardDiskDrive_SpinPointPSeries_SP2504C_sp.htm

i did a clean winxp sp2 install, formatted the whole drive (thorough format,
ntfs) as c: and installed all the patches on windowsupdate

then i installed the nvidia (original from nvidia.com driver downloads)
platform / nforce drivers for nforce4 AMD - winxp

(nForce4 AMD Edition (6.66) - Windows XP/2000 (32-Bit), Version: 6.66,
Release Date: July 15, 2005, WHQL Certified)

right after this step and rebooting winxp sp2 the hard disk made more noise
than usual. it seemed (during the boottime animated winxp logo with the blue
progress/activity bar) as if the drive was loading a lot of small little
files/sectors/things or jumping back and forth or running some kinda
compatiblity mode or something. it reminded me of the past like for example
booting into safe mode on win9x or on win2000, when the system would like
load and log the drivers and files in a very thorough and slow way....

so it made a lot of noise for the following few seconds, then the logon
screen was there and the harddisk speed and acitivity seemed doing fine again.

i immediately checked the system log and there i was getting these new
entries of event id 51 with the disk as the source.

i was wondering what was wrong here, and i actually have another spare disk
of the same kind (same model, same capacity, also sata)

i did another test install onto this also completely new disk, formatted the
whole again as c: and the same results appeard. as soon as i installed the
nvidia platform driver and let it install the nvidia sata drivers, during the
next bootup i got this slight little noise from the disk.

when i reboot and run windowsxp sp2 now and then most of the times its doing
just fine, also during use and testing. i dont always get these event id 51
errors, but when i get them its right after the two nvata log entries in the
system log.

i will post some examples of the system log:

---------------

Event Type: Information
Event Source: nvata
Event Category: None
Event ID: 2
Date: 09.01.2005
Time: 07:55:27
User: N/A
Computer: BOX
Description:
Device identified.
Data:
0000: 1b 00 0c 00 01 00 60 00 ......`.
0008: 00 00 00 00 02 00 de 40 ......Þ@
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 01 01 09 00 53 00 de 10 ....S.Þ.
0030: 00 00 00 00 ....

----------------

Event Type: Information
Event Source: nvata
Event Category: None
Event ID: 2
Date: 09.01.2005
Time: 07:55:27
User: N/A
Computer: BOX
Description:
Device identified.
Data:
0000: 1b 00 0c 00 01 00 60 00 ......`.
0008: 00 00 00 00 02 00 de 40 ......Þ@
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 06 00 55 00 de 10 ....U.Þ.
0030: 00 00 00 00 ....

-----------------

then come the event id 51 entries:

-----------------

Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 09.01.2005
Time: 07:55:36
User: N/A
Computer: BOX
Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 ce d6 f2 25 00 00 00 .ÎÖò%...
0028: 80 02 00 00 00 00 00 00 €.......
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 80 92 77 89 ....€’w‰
0058: 00 00 00 00 70 de 63 89 ....pÞc‰
0060: 02 00 00 00 67 6b f9 12 ....gkù.
0068: 28 00 12 f9 6b 67 00 00 (..ùkg..
0070: 28 00 00 00 00 00 00 00 (.......
0078: f0 00 0b 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 09.01.2005
Time: 07:55:36
User: N/A
Computer: BOX
Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 3e d7 f2 25 00 00 00 .×ò%...
0028: 86 02 00 00 00 00 00 00 †.......
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 88 db 63 89 ....ˆÛc‰
0058: 00 00 00 00 58 d9 63 89 ....XÙc‰
0060: 02 00 00 00 9f 6b f9 12 ....Ÿkù.
0068: 28 00 12 f9 6b 9f 00 00 (..ùkŸ..
0070: 08 00 00 00 00 00 00 00 ........
0078: f0 00 0b 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

and so forth.....

i had 21 entries of these event id 51 this time during bootup, but this
varies...

now i really cant imagine that both of these samsung drives are broken, also
as these errors were introduced with the installation of the nvidia chipset
drivers.

i even found:

http://support.microsoft.com/default.aspx?scid=kb;en-us;244780

that describes some in depth tech details to these event id 51 errors, but i
am not that experienced in decoding all that information. it seems that the
error appears during reading from the disk i think....

anyone able to help me with this behaviour?

thanks already in advance. please reply to newsgroups.
cheers.

  #3  
Old September 2nd 05, 08:11 AM
No_Name
external usenet poster
 
Posts: n/a
Default

hello,

"Peter" wrote:
1. Have you installed the chipset drivers and utility drivers from the CD
that came with the mobo?


like i said, i have used the latest certified/whql drivers from nvidias
website.

2. How do you configure the mobo BIOS?


there are plenty of things to set in the bios. i just activated all the sata
ports that come onboard.

the disks is connected to the nvidia sata ports and are properly detected.

in the devicemanager, ide/atapi controllers, nvidia nforce4 serial ata
controller and properties there the disc is also being displayed correctly.

the primary channel in the properties has following settings:
samsung sp2504c
serial ata generation 2 - 3G (serial ata 1.0 with extensions II with
3gigabit max transferspeed i guess..)

the checkboxes are all set:
let bios select transfer mode
enable read caching
enable write caching
enable command queuing

thats all....

again: so far, these event id 51 disk errors appeared only during boot time
immediately after the system log has those two nvata entries.

i actually wonder why there are two nvata entries right after each other, as
there is only one hard disk connected to the serial ata ports.

oh i actually just found out that the nvidia nforce4 parallel ata controller
is also being accessed by the nvata driver, so the chipset driver package
installed the nvata drivers for both the serial ata and parallel ata
controllers and i have a cdrom connected to the secondary channel as slave
drive of the parallel atat controller of the nforce4.

anyone at microsoft able to make any sense of the hex-dump error codes in
these event 51 syslog messages?

would be great if microsoft/nvidia could fix this behaviour and find out
whats wrong here.

thanks and cheers.


  #4  
Old September 2nd 05, 10:35 AM
Peter
external usenet poster
 
Posts: n/a
Default

Hi,

pls go to asus website to have a look:
http://support.asus.com/download/dow...Language=en-us

--
Peter


" wrote:

hello,

"Peter" wrote:
1. Have you installed the chipset drivers and utility drivers from the CD
that came with the mobo?


like i said, i have used the latest certified/whql drivers from nvidias
website.

2. How do you configure the mobo BIOS?


there are plenty of things to set in the bios. i just activated all the sata
ports that come onboard.

the disks is connected to the nvidia sata ports and are properly detected.

in the devicemanager, ide/atapi controllers, nvidia nforce4 serial ata
controller and properties there the disc is also being displayed correctly.

the primary channel in the properties has following settings:
samsung sp2504c
serial ata generation 2 - 3G (serial ata 1.0 with extensions II with
3gigabit max transferspeed i guess..)

the checkboxes are all set:
let bios select transfer mode
enable read caching
enable write caching
enable command queuing

thats all....

again: so far, these event id 51 disk errors appeared only during boot time
immediately after the system log has those two nvata entries.

i actually wonder why there are two nvata entries right after each other, as
there is only one hard disk connected to the serial ata ports.

oh i actually just found out that the nvidia nforce4 parallel ata controller
is also being accessed by the nvata driver, so the chipset driver package
installed the nvata drivers for both the serial ata and parallel ata
controllers and i have a cdrom connected to the secondary channel as slave
drive of the parallel atat controller of the nforce4.

anyone at microsoft able to make any sense of the hex-dump error codes in
these event 51 syslog messages?

would be great if microsoft/nvidia could fix this behaviour and find out
whats wrong here.

thanks and cheers.


  #5  
Old September 2nd 05, 01:45 PM
No_Name
external usenet poster
 
Posts: n/a
Default

Hello,

"Peter" wrote:
pls go to asus website to have a look:
http://support.asus.com/download/dow...Language=en-us


i dont get the picture of what you are trying to tell me.

this driver at nvidia.com is the latest and officially certified by microsoft.

the asus website features the same version v6.66
http://dlsvr02.asus.com/pub/ASUS/misc/utils/nvidia/Chipset_Win2K3_V666.zip

so why should i bother. unfortunately this doesnt me anywhere....

i have the latest bios, i did all the bios upgrading before installing any
operating system on this test box, and ever since i installed the nvidia
drivers the disk errors started appearing. so it has to do something with the
drivers and low level interaction between the operating system the drivers
and the disks i guess.

cheers.
  #6  
Old September 2nd 05, 05:33 PM
Peter
external usenet poster
 
Posts: n/a
Default

Hi,

Pls read the forum from Asus for A8N SLI Premium
http://vip.asus.com/forum/bbs.aspx?S...-SLI%20Premium


--
Peter


" wrote:

Hello,

"Peter" wrote:
pls go to asus website to have a look:
http://support.asus.com/download/dow...Language=en-us


i dont get the picture of what you are trying to tell me.

this driver at nvidia.com is the latest and officially certified by microsoft.

the asus website features the same version v6.66
http://dlsvr02.asus.com/pub/ASUS/misc/utils/nvidia/Chipset_Win2K3_V666.zip

so why should i bother. unfortunately this doesnt me anywhere....

i have the latest bios, i did all the bios upgrading before installing any
operating system on this test box, and ever since i installed the nvidia
drivers the disk errors started appearing. so it has to do something with the
drivers and low level interaction between the operating system the drivers
and the disks i guess.

cheers.

  #7  
Old September 3rd 05, 04:46 PM
No_Name
external usenet poster
 
Posts: n/a
Default

hello,

"Peter" wrote:
Pls read the forum from Asus for A8N SLI Premium
http://vip.asus.com/forum/bbs.aspx?S...-SLI%20Premium


the asus forum talk about some error event id 51, but all they found out is
that theres a discussion going on over at

http://www.hardwareanalysis.com/content/topic/12946/

i went there and read through their discussion, but that didnt really help
any further...

so are you actually a staff member of microsoft, or an anybody analyze this
kind of error for sure....

i mean there are so many people complaining about event id 51 errors in
combination with their sata hardware and windows xp sp2....

i wonder if microsoft could actually comment on this bug and check if this
is some real error and if they gonna work it out and fix it with their
hardware partners and so forth.

there seems to be no solution to this out there amongst the community....

thanks.
  #8  
Old September 11th 05, 07:36 PM
forthurst
external usenet poster
 
Posts: n/a
Default

I have been having 51s since installing SATA via a PCI card. I also get
associated Error 9s (The device, \Device\Scsi\SI31121, did not respond within
the timeout period); I used to get the latter error in respect of SI3112r,
but I then flashed the PCI card with a non-RAID version of the bios; so
apart from the denominated device, nothing changed. My intention had been to
not only increase my online storage, but also improve the system performance.
So I then reinstalled the new Seagate with the System partition. The result:
51s and Error 9s at boot up. The 9s are rather alarming because the whole
system stops for about 45 seconds (whose idea of a timeout period is that,
for goodness sake?).

I cant decipher the error block for 51 because the SCSI request block
appears to contain at 0x38: 4000 which as far as I can see is a meaningless,
ie an unspecified Status and SubStatus according to any definition of SCSI.h
I can find.

I also note that in the Registry, at
HKey_Local_Machine/Harware/DeviceMap/scsi, in addition to the new SATA at
Scsi Port 2, we now have at Ports 0,1 the IDE hard disk and the ide DVD.

As 51s appear to occur on a multiplicity of hardware combinations, the sole
common factors appear to be XP and SATA. Further, as these new SATA
interfaces and associated discs are significantly faster than the old ATA
stuff, I cannot believe a performance issue arises. I am tentatively guessing
that XP has a problem managing data for transfer with these devices and
occasionally loses or corrupts buffer contents. I have for example had the
paging file on both the SATA drive and on the old hard disc, as the ONLY
active file - to no effect ie the 51 still references the SATA drive which
does not now contain the paging file; maybe transfer data is being paged so
becomes unavailable when required - who knows?

Because XP appears to need to accomodate the old hard drive on a SCSI port,
I suspect XP may contain spurious hierachies which might be hard to correct.
As 51s are actually Warnings and not Errors, I cannot see permanent data loss
being a possibility.

With regard to the timeouts (error 9), I suspect the SATA board is not
responding because it never received a transfer request in the first place.

For the time being, I do not intend to take any further action, unless
someone can convince me I might scramble my disc storage. Presumably the
majority of xp users will be oblivious to the event viewer or its
significance, but would likely notice if their data was scrambled up.
 




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