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Skype Issue, Cause Theory
Hi,
Not long ago, I installed Skype on my Wife's Windows 7 laptop. I created a Skype account for her. There was NO problems launching Skype on her laptop. Recently, I downloaded from Google Play, Skype onto her Samsung Galaxy tablet. I also created an account on her tablet's Skype using the very same account information as her laptop. At first, all seemed ok. The next day, when she launched Skype on her tablet, an error message appeared, along with a web site address to visit. I went to that web site, "account.live.com" and a message indicated that her account was blocked due to suspicious activity (not exact words). I entered a telephone number in a slot to received a code number (text message). This number, when I entered it, unblocked her account. Now she can use Skype again on her laptop (original Skype account created). I removed Skype from her tablet for now so she has only ONE device with Skype (her account). I did NOT find the cause for this issue via Google search using a limited amount of time. THEROY FOR THIS ISSUE: When I first created her Skype account on her laptop, not only was her login information recorded, but the device she was using was also recorded. Later, when I created her Skype account on her tablet with the exact same login information, the device information was also recorded. Then when she tried to use Skype on her tablet, a different device, this may have raised a flag that triggered her account to be blocked? If you know otherwise, please let me know. Thank You in advance, John |
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Skype Issue, Cause Theory
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Skype Issue, Cause Theory
jaugustine wrote:
Not long ago, I installed Skype on my Wife's Windows 7 laptop. I created a Skype account for her. There was NO problems launching Skype on her laptop. Recently, I downloaded from Google Play, Skype onto her Samsung Galaxy tablet. I also created an account on her tablet's Skype using the very same account information as her laptop. At first, all seemed ok. The next day, when she launched Skype on her tablet, an error message appeared, along with a web site address to visit. I went to that web site, "account.live.com" and a message indicated that her account was blocked due to suspicious activity (not exact words). I entered a telephone number in a slot to received a code number (text message). This number, when I entered it, unblocked her account. Now she can use Skype again on her laptop (original Skype account created). I removed Skype from her tablet for now so she has only ONE device with Skype (her account). I did NOT find the cause for this issue via Google search using a limited amount of time. THEROY FOR THIS ISSUE: When I first created her Skype account on her laptop, not only was her login information recorded, but the device she was using was also recorded. Later, when I created her Skype account on her tablet with the exact same login information, the device information was also recorded. Then when she tried to use Skype on her tablet, a different device, this may have raised a flag that triggered her account to be blocked? Skype uses OAUTH2. Your login is used only one. A token is sent to the client to use thereafter for login. This login is specific to the client and host for the source host logging into the account. When you create a new OAUTH2 token for another client, the account sees you are connecting from elsewhere. Now there is more than one client attempting to use the same client, so they may employ alternate authentication (send a code as a text to a verified phone number or to an alternate e-mail address) to authenticate the new clients/hosts. While the OAUTH2 token lets you login (instead of using the username+password credentials), it also tracks you by your host. Google got involved with OAUTH2 and that's why they want this tracking. OAUTH1 and login credentials were just fine for security but not from the perspective of the providers who want to authenticate (actually identify) on a per-client and per-host basis. OAUTH2 isn't just to let you log into your account. It is also to *track from which device and client* you connect to your account. Apparently Google, Microsoft, and others believe tracking you by device equates to security for account access. Just more tracking. When you log into your MS account using a web browser, there is a Devices section that shows the devices (hosts) that have logged into that account. The Privacy section shows the activity on the account. If you disabled a bunch of "features" (i.e., locked down the privacy of your account), the only category of activity that will list anything will be "Apps and Services" for when which client accessed your account. Alas, you will have to visit both the Devices and Privacy sections to get a picture of activity on your account. They may record only recent events by a client; that is, they won't record every event by the same client using the same OAUTH2 token as before. Microsoft looks to show a daily log versus Google that doesn't add new records unless something has changed from before (i.e., security event). Because a new host attempted to use the same account as a prior logged host, that's a new security event. Apparently Microsoft granted access to the new host (tablet) but eventually decided to authenticate the correct users was using the account from a different host. The trigger could've been lots of connections over a short time from the new host, like spambot malware on the device issuing lots of spam through her account or someone otherwise abusing the account. No mention of what was the client used on the tablet (which app, which local e-mail program) or the usage of that device. https://support.microsoft.com/en-us/...-activity-page From that help page, I found a "See your recent activity" link to see the recent activity log. I did not find that page by going to my MS account and drilling down to find the recent activity log. I looked again as my Account page and, argh, yep, there was a Recent Activity button; however, each time I refresh the page, a different button shows up (one time it was View My Products, Add Payment Method, Download Apps, View Order History, Learn More about redemption codes, etc). I refreshed the page many times and still did not get the Recent Activity button, so I don't know how to force it to appear when THAT is what you want to review. Eventually I tried their navbar at the top of the page and found the Security tab showed Recent Activity. The navbar should replicate the functions available in the tiles, but they don't. |
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