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USB Printing Support
I recently installed a new motherboard and XP. When
connecting my DeskJet 970 CSE using USB to the PC, everything works fine. However, upon restarting, reboot is slow and I get a ! next to my USB Printing Support with the following message under device status: Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. (Code 42) Any advice? |
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USB Printing Support
"Smoothy" wrote in message ... I recently installed a new motherboard and XP. When connecting my DeskJet 970 CSE using USB to the PC, everything works fine. However, upon restarting, reboot is slow and I get a ! next to my USB Printing Support with the following message under device status: Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. (Code 42) Any advice? I suspect that you have to be sure that you have installed things according to HP's rules. You could try removing all HP software and then remove the printer and then disconnect it from the computer. Install the HP software and switch the computer OFF. Connect the printer and then switch ON the computer and XP should find and install the printer and driver. ( this should be the XP driver from HP which you have down loaded to disk ) Eric Booth |
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