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#16
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router problem?
On 27/12/2010 12:12 PM, Jo-Anne wrote:
I'll pass this info on to my friend, Paul; and I thank you very much for it. My router does have a reset, but I've been afraid to cause more trouble by using it. Since both the laptop and the netbook worked with this router for a year or more, I don't know why they stopped. Putting in the WPS PIN from the underside of the router got the laptop back to working. I'll try to figure out what's happening with the netbook. Jo-Anne When doing a complete reset of the router, you'll also lose your ISP network settings that have already been setup on that router. You will need to write them down before the reset, or at least find the original ISP settings. You'll need to know your ISP username and password (if there is one), and also what type of connection protocol is being used (DHCP, or PPPoE, or static, etc.). If you don't have those, then you'll need to call up your ISP to ask them for it. Yousuf Khan |
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#17
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router problem?
"Yousuf Khan" wrote in message
... On 27/12/2010 12:12 PM, Jo-Anne wrote: I'll pass this info on to my friend, Paul; and I thank you very much for it. My router does have a reset, but I've been afraid to cause more trouble by using it. Since both the laptop and the netbook worked with this router for a year or more, I don't know why they stopped. Putting in the WPS PIN from the underside of the router got the laptop back to working. I'll try to figure out what's happening with the netbook. Jo-Anne When doing a complete reset of the router, you'll also lose your ISP network settings that have already been setup on that router. You will need to write them down before the reset, or at least find the original ISP settings. You'll need to know your ISP username and password (if there is one), and also what type of connection protocol is being used (DHCP, or PPPoE, or static, etc.). If you don't have those, then you'll need to call up your ISP to ask them for it. Yousuf Khan Thank you, Yousuf! I think I have all that information, but I'd better make sure before trying a reset. Jo-Anne |
#18
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router problem?
However, I still can't connect with the netbook. What's happening at this
point is that although I appear to be connected to my own wireless network, I'm stuck at "Acquiring network address." I opened Network Connections, double-clicked on Wireless Network Connection, and the Status is always the above. Packets are being sent and received, but I'm not connected. Any idea of what I should try next? Updates: I finally was able to connect the netbook wirelessly. I disconnected from my network while it was trying to acquire the network address. Then, when I had the list of available networks again, I connected. I had to type in my security key and confirm it, and then all was well--although it said I had a Manual connection rather than an Automatic one. Today, however, when I turned on that computer and checked again, the connection was Automatic. I also had been having a problem with the laptop wireless connection. Although I had been able to connect wirelessly by typing in the WPS PIN on the bottom of the router (not the same as the security key), I couldn't get a list of available networks. With the help of a programmer friend in Germany and along the lines of what was suggested by Paul about the Wireless Zero Configuration Service, I discovered that the service wasn't "Started." (It needs to be Automatic and Started.) To start it, I right-clicked on My Computer on the taskbar, left-clicked on Manage, opened Services and Applications, then Services, scrolled to the bottom of the list to Wireless Zero Configuration Service, right-clicked on it, and left-clicked Start. It took three tries to make "Started" stick (I don't understand why). Once the service was started, I right-clicked on the Wireless Network Connection icon in the system tray--and this time, in Properties, I was offered a tab I hadn't gotten befo Wireless Networks. I opened that tab, clicked on "Use Windows to configure my wireless network settings," and clicked on "View Wireless Networks." At that point, my network showed up and I was able to click on it--and yet again type in the security key. This time it took two tries. The first time, I connected but the connection dropped almost immediately. I did the whole procedure again, and the second time it took. I THINK everything is functioning normally right now. At least I hope so. Thank you, Paul and Yousuf! Jo-Anne |
#19
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router problem?
Jo-Anne wrote:
However, I still can't connect with the netbook. What's happening at this point is that although I appear to be connected to my own wireless network, I'm stuck at "Acquiring network address." I opened Network Connections, double-clicked on Wireless Network Connection, and the Status is always the above. Packets are being sent and received, but I'm not connected. Any idea of what I should try next? Updates: I finally was able to connect the netbook wirelessly. I disconnected from my network while it was trying to acquire the network address. Then, when I had the list of available networks again, I connected. I had to type in my security key and confirm it, and then all was well--although it said I had a Manual connection rather than an Automatic one. Today, however, when I turned on that computer and checked again, the connection was Automatic. I also had been having a problem with the laptop wireless connection. Although I had been able to connect wirelessly by typing in the WPS PIN on the bottom of the router (not the same as the security key), I couldn't get a list of available networks. With the help of a programmer friend in Germany and along the lines of what was suggested by Paul about the Wireless Zero Configuration Service, I discovered that the service wasn't "Started." (It needs to be Automatic and Started.) To start it, I right-clicked on My Computer on the taskbar, left-clicked on Manage, opened Services and Applications, then Services, scrolled to the bottom of the list to Wireless Zero Configuration Service, right-clicked on it, and left-clicked Start. It took three tries to make "Started" stick (I don't understand why). Once the service was started, I right-clicked on the Wireless Network Connection icon in the system tray--and this time, in Properties, I was offered a tab I hadn't gotten befo Wireless Networks. I opened that tab, clicked on "Use Windows to configure my wireless network settings," and clicked on "View Wireless Networks." At that point, my network showed up and I was able to click on it--and yet again type in the security key. This time it took two tries. The first time, I connected but the connection dropped almost immediately. I did the whole procedure again, and the second time it took. I THINK everything is functioning normally right now. At least I hope so. Thank you, Paul and Yousuf! Jo-Anne A trial by fire :-) You've kept excellent notes. And now you're a networking expert. The having to do things multiple times, is windows way of saying "Practice makes perfect". Paul |
#20
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router problem?
"Paul" wrote in message
... Jo-Anne wrote: However, I still can't connect with the netbook. What's happening at this point is that although I appear to be connected to my own wireless network, I'm stuck at "Acquiring network address." I opened Network Connections, double-clicked on Wireless Network Connection, and the Status is always the above. Packets are being sent and received, but I'm not connected. Any idea of what I should try next? Updates: I finally was able to connect the netbook wirelessly. I disconnected from my network while it was trying to acquire the network address. Then, when I had the list of available networks again, I connected. I had to type in my security key and confirm it, and then all was well--although it said I had a Manual connection rather than an Automatic one. Today, however, when I turned on that computer and checked again, the connection was Automatic. I also had been having a problem with the laptop wireless connection. Although I had been able to connect wirelessly by typing in the WPS PIN on the bottom of the router (not the same as the security key), I couldn't get a list of available networks. With the help of a programmer friend in Germany and along the lines of what was suggested by Paul about the Wireless Zero Configuration Service, I discovered that the service wasn't "Started." (It needs to be Automatic and Started.) To start it, I right-clicked on My Computer on the taskbar, left-clicked on Manage, opened Services and Applications, then Services, scrolled to the bottom of the list to Wireless Zero Configuration Service, right-clicked on it, and left-clicked Start. It took three tries to make "Started" stick (I don't understand why). Once the service was started, I right-clicked on the Wireless Network Connection icon in the system tray--and this time, in Properties, I was offered a tab I hadn't gotten befo Wireless Networks. I opened that tab, clicked on "Use Windows to configure my wireless network settings," and clicked on "View Wireless Networks." At that point, my network showed up and I was able to click on it--and yet again type in the security key. This time it took two tries. The first time, I connected but the connection dropped almost immediately. I did the whole procedure again, and the second time it took. I THINK everything is functioning normally right now. At least I hope so. Thank you, Paul and Yousuf! Jo-Anne A trial by fire :-) You've kept excellent notes. And now you're a networking expert. The having to do things multiple times, is windows way of saying "Practice makes perfect". Paul Love it, Paul! I gather that Windows likes to do this--drive users crazy. My friend in Germany had hinted that I might need to reboot a few times to make things work. I didn't realize I'd have to keep doing the same thing over and over even before rebooting to get it to work. Jo-Anne |
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