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lost internet speed



 
 
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  #31  
Old December 27th 03, 04:38 PM
Chuck Block
external usenet poster
 
Posts: n/a
Default lost internet speed

No, my system never worked at or near 56K. The best I got was about 28K.
The speed has dropped below 10K several times in the last week, but now it
seems it has leveled off to about 19K. I would like to get it closer to 28K
again.

I hate to sound stupid, but I really don't know how to find Hyperterminal,
as you suggested. Please advise how.

"w_tom" wrote in message
...
You are spending enormous time with things that have no
effect on a modem. Furthermore, I am still confused as to
what does and did work.

First, did this system work at near 56K previously? Did it
work at this location - on these phone lines at 56K
previously?

Somewhere, everyone in the neighborhood is limited to 28K?
Is that correct? If so, that pretty much defines the problem.

Assumed that if this is a winmodem, then the computer is
faster than 200 Mhz.

Simplify the testing. Your concern is modem and phone line
- nothing more. Hyperterminal is excellent for such a test.
Find Hyperterminal. Have it dial your ISPs local numbers. Am
not familiar with your modem, but most V.90s will respond with
a message such as "CONNECT xx" where xx is the speed. No
fancy PPP software involved. No ISP throttling. No internet
protocols and passwords to establish. Simply the ISP's phone
line interface computer will response with something simple
like "LOGIN:".

Point is that your simple connection will report the best
speed possible for that phone line. Whys can be explained in
later posts. Telco may be telling you the 'whys' when they
respond. But stop with all the 'Listerene' type solutions
that really would never have solved any modem speed problems.
In the meantime, I still have little idea what you really have
and had since I read so many contradictions. Finally got
tired waiting for someone to ask the right questions.

Chuck Block wrote:
Sorry, I clicked on the outgoing message prematurely. the correct
web site is: tech.msn.com/internet/speedtest.asp



Ads
  #32  
Old December 27th 03, 04:38 PM
Rob Schneider
external usenet poster
 
Posts: n/a
Default lost internet speed

should be on the menu:
Start/All Programs/Accessories/Communications
or just type "hypertrm.exe" in a the "run" dialog box.

  #33  
Old December 27th 03, 04:39 PM
Chuck Block
external usenet poster
 
Posts: n/a
Default lost internet speed

I have three phones, one with fax capabilities, one with answering services
and a phone with a phone at the base with a cordless.
Chuck
"Rob Schneider" wrote in message
...
Chuck,

Just a thought ... do you have a lot of phone devices connected to the
phone lines in your house (phones, extension phones, fax, modems, etc.?).



  #34  
Old December 27th 03, 04:39 PM
Rob Schneider
external usenet poster
 
Posts: n/a
Default lost internet speed

Chuck Block wrote:

I have three phones, one with fax capabilities, one with answering services
and a phone with a phone at the base with a cordless.
Chuck
"Rob Schneider" wrote in message
...

Chuck,

Just a thought ... do you have a lot of phone devices connected to the
phone lines in your house (phones, extension phones, fax, modems, etc.?).





that's not a lot and probably not an issue here ... it was just a hunch.

  #35  
Old December 27th 03, 04:40 PM
Chuck Block
external usenet poster
 
Posts: n/a
Default lost internet speed

I guess I don't know how to get the Hyperteminal to work. I enter the LOGIN
information but it then brings up the password, and nothing is visible when
trying to type the password. Nothing happens.

"Rob Schneider" wrote in message
...
should be on the menu:
Start/All Programs/Accessories/Communications
or just type "hypertrm.exe" in a the "run" dialog box.



  #36  
Old December 27th 03, 04:41 PM
Rob Schneider
external usenet poster
 
Posts: n/a
Default lost internet speed

Chuck Block wrote:
I guess I don't know how to get the Hyperteminal to work. I enter the LOGIN
information but it then brings up the password, and nothing is visible when
trying to type the password. Nothing happens.

"Rob Schneider" wrote in message
...

should be on the menu:
Start/All Programs/Accessories/Communications
or just type "hypertrm.exe" in a the "run" dialog box.





I don't think the point is to login ... re-read w_tom's suggestion. Hee
said to see the message "connect xx" where xx is the speed. Do you se this?

  #37  
Old December 27th 03, 04:41 PM
Chuck Block
external usenet poster
 
Posts: n/a
Default lost internet speed

Rob:

When I go to the Hyperterminal, I dial in with the local ISP number and a
box pops up with login (flashing cursor @ the end of login). Possibly I'm
not doing something right before it gets to that point, but this doesn't
work

"Rob Schneider" wrote in message
...
Chuck Block wrote:
I guess I don't know how to get the Hyperteminal to work. I enter the

LOGIN
information but it then brings up the password, and nothing is visible

when
trying to type the password. Nothing happens.

"Rob Schneider" wrote in message
...

should be on the menu:
Start/All Programs/Accessories/Communications
or just type "hypertrm.exe" in a the "run" dialog box.





I don't think the point is to login ... re-read w_tom's suggestion. Hee
said to see the message "connect xx" where xx is the speed. Do you se

this?



  #38  
Old December 27th 03, 04:47 PM
johnf
external usenet poster
 
Posts: n/a
Default lost internet speed

Yes, the V92 is 56,
I have no idea where you're reading those speeds, as that modem is NOT
capable of downloading that fast.

Take into account d'load speeds will vary depending on the download limiting
restrictions a server can put on its site, also the amount of traffic from
that site at the time.

Your best bet is to download something from MS, and watch the NORMAL
download indicator. Not 100% accurate, but near enough. 19 kbps DOES NOT
make sense. As I said, the very best you can hope for is close to 6, so I
haven't a clue what or how you're reading it.

It does sound as though your phones are causing some sort of problem, as
unplugging them did double your "odd" speed.

If they ARE causing this, there are a couple of things you can do, but first
you have to give figures that make sense.
1. Make sure the phone line sees the PC as the First Device the exchange
sees.
2. Run the phones off the output socket of the PC. All this means a bit of
house rewiring, so the problem has to definitely be pinned down to the
phones.

Another alternative is to use a special splitter box which Telephone Cos.
normally can supply (at a cost).
This effectively is installed where the line enters the premises, splits the
2 routes there and isolates them from each other.

--
Johnf

John:

This is the modem: Intel(R) 536EP V.92 Is this a 56K modem? I don't
expect to get more speed than I had before last week, but I would like
to find the problem which caused it to drop and get it back.

First of all, I unplugged all of the telephone jacks and ran a speed
test using MSN Internet Speed Test and got a reading of 9.2 kbps. I
then disconnected the power cords on the telephones and got readings of
19.2, 19, and 19 kbps. I plugged all connections to the other
telephones, ran the test several times and in still got 19 kbps
readings.


"johnf" wrote in message
...
OK, even so, a 56.6K modem is 56.6Kb (Kilo-bits/sec. - not Kilo-Bytes).
The best you will ever get is slightly over 6KB/sec.
Governing factors are -
Quality of line (noise, capacitance etc.)
No. of exchanges it passes through and the type & age of equipment in
the exchanges.

I haven't found a Telephone Co. yet who will supply a telephone
connection with guaranteed data quality - you pay rental for a
telephone line, that's all they're obliged to provide.

One other thing to check. Some brands of phones will kill a 56.6 modem
(but don't worry the older 28.8 'bulldozer' modems).
If a phone uses something like a SuperCap to hold up its memory, it
can even cause the connection to slow right down & drop out after a
few minutes. Try unplugging you phone(s) & see what happens.

--
Johnf

No, I have a 56K Modem, but my ISP has adjusted the settings on my
computer, with the internet indicator next to the clock, which informs
you of the internet speed when you place the mouse on the indicator.
The ISP makes the setting adjustment from the control panel. MSN
internet speed test tells me the how fast the computer is actually
working. tech.msn.com/internet/speediest.asp


"johnf" wrote in message
...
That doesn't make sense.
I don't know what indicator you're talking about, but a 28.8 modem
will only download at max. 2.5 - 3Kb/sec.

--
Johnf

Rob:

Sorry, it looks like I missed your message here.
My internet speed was 28.8K. Now it is 21.6K on the indicator next
to my clock. The MSN internet speed tests range from 14.4K8.7K.
I installed some toolbars, just before everything slowed down.
Goggle Toolbar, ETN Travel Toolbar and UltraBar.

Chuck

"Rob Schneider" wrote in message
...
Chuck,

Was internet speed *ever* good? If so, what changed? Or, with
what are you now comparing it with to say it is now slow? Have you
changed our intenet habits and using, say MSNBC more (which loads
huge amounts of data) more than yahoo.com (which is more frugal
with bandwidth).
Is it just screen refresh? It is time to find the web addresses?

When you say "my speed has been reduced to an agonizing slow point"
... say more about what "my speed" is and what you would wish to
happen. Might help us pinpoint the issue better.



  #39  
Old December 27th 03, 04:47 PM
w_tom
external usenet poster
 
Posts: n/a
Default lost internet speed

What you see is Hyperterminal's response to modem
responses. The modem is a computer. Once you have got
Hyperterminal up, then don't have Hyperterminal dial. When it
asks for a new connection or something equivalent, then simply
'Cancel'. Now you will be talking directly to the modem's
computer.

For example, enter AT&F (followed by enter). Modem's
computer will respond with OK. AT&F asked modem to
initialize itself.

Also enter ATL3 to turn on modem speaker to high volume.
ATZ may also be necessary to tell modem to respond with
standard messages.

Now ask the modem to dial -
ATDTxxxxxxx where xxxxxx is the phone number for that
ISP.
Modem should respond by dialing and then report when a
connection is made to ISPs modem. Typical message from modem
would be CONNECT xxxx where xxxx is the data speed between
two modems.

{Make modem dial faster by entering ATS11=55 }

All that beeping and shrilling were two modem negotiating a
best speed possible between them. Once established, then the
connect message would report what those two modems decided was
the best speed for that phone line.

BTW, you want to do this for another reason. There is no
better, simpler test when strange modem problems are
encountered. Best to see the messages directly from modem's
computer when solving problems.

That LOGIN: response received previously from ISP means
that Hyperterminal was talking to their modem. The above
procedures bypasses Hyperterminal's modem control and lets you
see modem's actual responses. Just entering AT followed
by Enter should result in a modem response of OK - once
the modem has been initialized by the AT&F command.

Telephone company need only provide a line that meets
something like 26K (forgot exact number). But since so many
phone lines were installed better than required, then higher
baud rates were possible. However baud rate is limited by
telephone switching computer. Further limitations are imposed
if using remote subscriber line interfaces sometimes called
SLiCs. These collect many phone lines together and transmit
the entire group down two fiber optic cables. Some SLiCs are
installed so that 28K is maximum speed. That would explain
why neighborhood is limited to only 28K AND why xDSL is not
available.

Follow your phone line. See where it goes.

But do the Hyperterminal test, no matter what, since that is
a also a powerful diagnostic tool for future problem solving.


Chuck Block wrote:
Rob:

When I go to the Hyperterminal, I dial in with the local ISP number
and a box pops up with login (flashing cursor @ the end of login).
Possibly I'm not doing something right before it gets to that
point, but this doesn't work

  #40  
Old December 27th 03, 04:57 PM
Grain Osalt
external usenet poster
 
Posts: n/a
Default lost internet speed

Had same problem found innetwork connections the ISP was disconnected.
The set up was ckanged to custom from default. It would revert back to
custom several times before it finally stuck. now works O.K.Don't Know
what caused it to occur.graino

  #41  
Old December 27th 03, 04:57 PM
Chuck Block
external usenet poster
 
Posts: n/a
Default lost internet speed

John:

Go to the web site: tech.msn.com/internet/speedtest.asp and see what
readings you get on your computer. Maybe you can figure out what the real
speed is from direct observation. I found this web site after I started
having the lack of speed problems, I also have had no special training in
computers, so I am not often accurate with the correct terminology when
trying to describe a problem.

After I get done with some other things today, I'll work on your other
suggestions.

Chuck

"johnf" wrote in message
...
Yes, the V92 is 56,
I have no idea where you're reading those speeds, as that modem is NOT
capable of downloading that fast.

Take into account d'load speeds will vary depending on the download

limiting
restrictions a server can put on its site, also the amount of traffic from
that site at the time.

Your best bet is to download something from MS, and watch the NORMAL
download indicator. Not 100% accurate, but near enough. 19 kbps DOES NOT
make sense. As I said, the very best you can hope for is close to 6, so I
haven't a clue what or how you're reading it.

It does sound as though your phones are causing some sort of problem, as
unplugging them did double your "odd" speed.

If they ARE causing this, there are a couple of things you can do, but

first
you have to give figures that make sense.
1. Make sure the phone line sees the PC as the First Device the exchange
sees.
2. Run the phones off the output socket of the PC. All this means a bit of
house rewiring, so the problem has to definitely be pinned down to the
phones.

Another alternative is to use a special splitter box which Telephone Cos.
normally can supply (at a cost).
This effectively is installed where the line enters the premises, splits

the
2 routes there and isolates them from each other.

--
Johnf

John:

This is the modem: Intel(R) 536EP V.92 Is this a 56K modem? I don't
expect to get more speed than I had before last week, but I would like
to find the problem which caused it to drop and get it back.

First of all, I unplugged all of the telephone jacks and ran a speed
test using MSN Internet Speed Test and got a reading of 9.2 kbps. I
then disconnected the power cords on the telephones and got readings of
19.2, 19, and 19 kbps. I plugged all connections to the other
telephones, ran the test several times and in still got 19 kbps
readings.


"johnf" wrote in message
...
OK, even so, a 56.6K modem is 56.6Kb (Kilo-bits/sec. - not Kilo-Bytes).
The best you will ever get is slightly over 6KB/sec.
Governing factors are -
Quality of line (noise, capacitance etc.)
No. of exchanges it passes through and the type & age of equipment in
the exchanges.

I haven't found a Telephone Co. yet who will supply a telephone
connection with guaranteed data quality - you pay rental for a
telephone line, that's all they're obliged to provide.

One other thing to check. Some brands of phones will kill a 56.6 modem
(but don't worry the older 28.8 'bulldozer' modems).
If a phone uses something like a SuperCap to hold up its memory, it
can even cause the connection to slow right down & drop out after a
few minutes. Try unplugging you phone(s) & see what happens.

--
Johnf

No, I have a 56K Modem, but my ISP has adjusted the settings on my
computer, with the internet indicator next to the clock, which informs
you of the internet speed when you place the mouse on the indicator.
The ISP makes the setting adjustment from the control panel. MSN
internet speed test tells me the how fast the computer is actually
working. tech.msn.com/internet/speediest.asp


"johnf" wrote in message
...
That doesn't make sense.
I don't know what indicator you're talking about, but a 28.8 modem
will only download at max. 2.5 - 3Kb/sec.

--
Johnf

Rob:

Sorry, it looks like I missed your message here.
My internet speed was 28.8K. Now it is 21.6K on the indicator next
to my clock. The MSN internet speed tests range from 14.4K8.7K.
I installed some toolbars, just before everything slowed down.
Goggle Toolbar, ETN Travel Toolbar and UltraBar.

Chuck

"Rob Schneider" wrote in message
...
Chuck,

Was internet speed *ever* good? If so, what changed? Or, with
what are you now comparing it with to say it is now slow? Have you
changed our intenet habits and using, say MSNBC more (which loads
huge amounts of data) more than yahoo.com (which is more frugal
with bandwidth).
Is it just screen refresh? It is time to find the web addresses?

When you say "my speed has been reduced to an agonizing slow point"
... say more about what "my speed" is and what you would wish to
happen. Might help us pinpoint the issue better.





  #42  
Old December 27th 03, 05:00 PM
johnf
external usenet poster
 
Posts: n/a
Default lost internet speed

Yes, I had a look at that before. It says my download speed is 503Kbps. Not
the 'b', that means 'bits'.
All data transfer is normally sent in packages of 'Bytes' ( 1 Byte = 8
bits).
If I download from a fast site at 503Kbps, my actual data speed is approx.
63KBps, this is what you normally see on the download progression bar-graph.
So, where and how are you reading your 19x figures?

--
Johnf

John:

Go to the web site: tech.msn.com/internet/speedtest.asp and see what
readings you get on your computer. Maybe you can figure out what the
real speed is from direct observation. I found this web site after I
started having the lack of speed problems, I also have had no special
training in computers, so I am not often accurate with the correct
terminology when trying to describe a problem.

After I get done with some other things today, I'll work on your other
suggestions.

Chuck

"johnf" wrote in message
...
Yes, the V92 is 56,
I have no idea where you're reading those speeds, as that modem is NOT
capable of downloading that fast.

Take into account d'load speeds will vary depending on the download
limiting restrictions a server can put on its site, also the amount of
traffic from that site at the time.

Your best bet is to download something from MS, and watch the NORMAL
download indicator. Not 100% accurate, but near enough. 19 kbps DOES
NOT make sense. As I said, the very best you can hope for is close to
6, so I haven't a clue what or how you're reading it.

It does sound as though your phones are causing some sort of problem,
as unplugging them did double your "odd" speed.

If they ARE causing this, there are a couple of things you can do, but
first you have to give figures that make sense.
1. Make sure the phone line sees the PC as the First Device the
exchange sees.
2. Run the phones off the output socket of the PC. All this means a
bit of house rewiring, so the problem has to definitely be pinned down
to the phones.

Another alternative is to use a special splitter box which Telephone
Cos. normally can supply (at a cost).
This effectively is installed where the line enters the premises,
splits the 2 routes there and isolates them from each other.

--
Johnf

John:

This is the modem: Intel(R) 536EP V.92 Is this a 56K modem? I don't
expect to get more speed than I had before last week, but I would like
to find the problem which caused it to drop and get it back.

First of all, I unplugged all of the telephone jacks and ran a speed
test using MSN Internet Speed Test and got a reading of 9.2 kbps. I
then disconnected the power cords on the telephones and got readings
of
19.2, 19, and 19 kbps. I plugged all connections to the other
telephones, ran the test several times and in still got 19 kbps
readings.


"johnf" wrote in message
...
OK, even so, a 56.6K modem is 56.6Kb (Kilo-bits/sec. - not
Kilo-Bytes). The best you will ever get is slightly over 6KB/sec.
Governing factors are -
Quality of line (noise, capacitance etc.)
No. of exchanges it passes through and the type & age of equipment in
the exchanges.

I haven't found a Telephone Co. yet who will supply a telephone
connection with guaranteed data quality - you pay rental for a
telephone line, that's all they're obliged to provide.

One other thing to check. Some brands of phones will kill a 56.6
modem (but don't worry the older 28.8 'bulldozer' modems).
If a phone uses something like a SuperCap to hold up its memory, it
can even cause the connection to slow right down & drop out after a
few minutes. Try unplugging you phone(s) & see what happens.

--
Johnf

No, I have a 56K Modem, but my ISP has adjusted the settings on my
computer, with the internet indicator next to the clock, which
informs you of the internet speed when you place the mouse on the
indicator. The ISP makes the setting adjustment from the control
panel. MSN internet speed test tells me the how fast the computer
is actually working. tech.msn.com/internet/speediest.asp


"johnf" wrote in message
...
That doesn't make sense.
I don't know what indicator you're talking about, but a 28.8 modem
will only download at max. 2.5 - 3Kb/sec.

--
Johnf

Rob:

Sorry, it looks like I missed your message here.
My internet speed was 28.8K. Now it is 21.6K on the indicator
next to my clock. The MSN internet speed tests range from
14.4K8.7K.
I installed some toolbars, just before everything slowed down.
Goggle Toolbar, ETN Travel Toolbar and UltraBar.

Chuck

"Rob Schneider" wrote in message
...
Chuck,

Was internet speed *ever* good? If so, what changed? Or, with
what are you now comparing it with to say it is now slow? Have
you changed our intenet habits and using, say MSNBC more (which
loads huge amounts of data) more than yahoo.com (which is more
frugal with bandwidth).
Is it just screen refresh? It is time to find the web addresses?

When you say "my speed has been reduced to an agonizing slow
point" ... say more about what "my speed" is and what you would
wish to happen. Might help us pinpoint the issue better.



  #43  
Old December 27th 03, 05:02 PM
Chuck Block
external usenet poster
 
Posts: n/a
Default lost internet speed

Tom:

I finally had some time to work on this. I followed your directives,
mostly, and entered AT&FATL3ATDT2664038 and it dialed in and connect is
21600. I ran this 4-5 times and consistently got the 21600 reading. I can
not figure out how to use the BTW that you mentioned.

The speeds seem to be improved, for whatever reason this morning. One thing
did occur that might be significant. The last two nights, the computer
would not shut down by clicking startturn off computerturn off buttons. I
had to shut the computer down by pressing the power button for four seconds.
When I started the computer in the mornings, the dialup would not connect
with ISP. I had to unplug the power cord for several seconds, plug it back
in, start it back up again, and then it dialed in successfully and was
connected. The problem with having to unplug the power cord has been going
on for several months. I talked to the ISP support but they don't have any
ideas what is causing this to happen. What do you make out of this?

Chuck

"w_tom" wrote in message
...
What you see is Hyperterminal's response to modem
responses. The modem is a computer. Once you have got
Hyperterminal up, then don't have Hyperterminal dial. When it
asks for a new connection or something equivalent, then simply
'Cancel'. Now you will be talking directly to the modem's
computer.

For example, enter AT&F (followed by enter). Modem's
computer will respond with OK. AT&F asked modem to
initialize itself.

Also enter ATL3 to turn on modem speaker to high volume.
ATZ may also be necessary to tell modem to respond with
standard messages.

Now ask the modem to dial -
ATDTxxxxxxx where xxxxxx is the phone number for that
ISP.
Modem should respond by dialing and then report when a
connection is made to ISPs modem. Typical message from modem
would be CONNECT xxxx where xxxx is the data speed between
two modems.

{Make modem dial faster by entering ATS11=55 }

All that beeping and shrilling were two modem negotiating a
best speed possible between them. Once established, then the
connect message would report what those two modems decided was
the best speed for that phone line.

BTW, you want to do this for another reason. There is no
better, simpler test when strange modem problems are
encountered. Best to see the messages directly from modem's
computer when solving problems.

That LOGIN: response received previously from ISP means
that Hyperterminal was talking to their modem. The above
procedures bypasses Hyperterminal's modem control and lets you
see modem's actual responses. Just entering AT followed
by Enter should result in a modem response of OK - once
the modem has been initialized by the AT&F command.

Telephone company need only provide a line that meets
something like 26K (forgot exact number). But since so many
phone lines were installed better than required, then higher
baud rates were possible. However baud rate is limited by
telephone switching computer. Further limitations are imposed
if using remote subscriber line interfaces sometimes called
SLiCs. These collect many phone lines together and transmit
the entire group down two fiber optic cables. Some SLiCs are
installed so that 28K is maximum speed. That would explain
why neighborhood is limited to only 28K AND why xDSL is not
available.

Follow your phone line. See where it goes.

But do the Hyperterminal test, no matter what, since that is
a also a powerful diagnostic tool for future problem solving.


Chuck Block wrote:
Rob:

When I go to the Hyperterminal, I dial in with the local ISP number
and a box pops up with login (flashing cursor @ the end of login).
Possibly I'm not doing something right before it gets to that
point, but this doesn't work



  #44  
Old December 27th 03, 05:02 PM
Chuck Block
external usenet poster
 
Posts: n/a
Default lost internet speed

John:

I simply read the MSN internet speed test results. I just ran it a few
minutes ago and I have Connection Type 16.9 Kbps and Connection Speed 16.9
kbps. I may have made a mistake with the letter K or k. I just noticed
that they are not the same.
I'll check with the telephone company tomorrow about the lines and a
splitter.

Chuck

"johnf" wrote in message
...
Yes, I had a look at that before. It says my download speed is 503Kbps.

Not
the 'b', that means 'bits'.
All data transfer is normally sent in packages of 'Bytes' ( 1 Byte = 8
bits).
If I download from a fast site at 503Kbps, my actual data speed is approx.
63KBps, this is what you normally see on the download progression

bar-graph.
So, where and how are you reading your 19x figures?

--
Johnf

John:

Go to the web site: tech.msn.com/internet/speedtest.asp and see what
readings you get on your computer. Maybe you can figure out what the
real speed is from direct observation. I found this web site after I
started having the lack of speed problems, I also have had no special
training in computers, so I am not often accurate with the correct
terminology when trying to describe a problem.

After I get done with some other things today, I'll work on your other
suggestions.

Chuck

"johnf" wrote in message
...
Yes, the V92 is 56,
I have no idea where you're reading those speeds, as that modem is NOT
capable of downloading that fast.

Take into account d'load speeds will vary depending on the download
limiting restrictions a server can put on its site, also the amount of
traffic from that site at the time.

Your best bet is to download something from MS, and watch the NORMAL
download indicator. Not 100% accurate, but near enough. 19 kbps DOES
NOT make sense. As I said, the very best you can hope for is close to
6, so I haven't a clue what or how you're reading it.

It does sound as though your phones are causing some sort of problem,
as unplugging them did double your "odd" speed.

If they ARE causing this, there are a couple of things you can do, but
first you have to give figures that make sense.
1. Make sure the phone line sees the PC as the First Device the
exchange sees.
2. Run the phones off the output socket of the PC. All this means a
bit of house rewiring, so the problem has to definitely be pinned down
to the phones.

Another alternative is to use a special splitter box which Telephone
Cos. normally can supply (at a cost).
This effectively is installed where the line enters the premises,
splits the 2 routes there and isolates them from each other.

--
Johnf

John:

This is the modem: Intel(R) 536EP V.92 Is this a 56K modem? I don't
expect to get more speed than I had before last week, but I would like
to find the problem which caused it to drop and get it back.

First of all, I unplugged all of the telephone jacks and ran a speed
test using MSN Internet Speed Test and got a reading of 9.2 kbps. I
then disconnected the power cords on the telephones and got readings
of
19.2, 19, and 19 kbps. I plugged all connections to the other
telephones, ran the test several times and in still got 19 kbps
readings.


"johnf" wrote in message
...
OK, even so, a 56.6K modem is 56.6Kb (Kilo-bits/sec. - not
Kilo-Bytes). The best you will ever get is slightly over 6KB/sec.
Governing factors are -
Quality of line (noise, capacitance etc.)
No. of exchanges it passes through and the type & age of equipment in
the exchanges.

I haven't found a Telephone Co. yet who will supply a telephone
connection with guaranteed data quality - you pay rental for a
telephone line, that's all they're obliged to provide.

One other thing to check. Some brands of phones will kill a 56.6
modem (but don't worry the older 28.8 'bulldozer' modems).
If a phone uses something like a SuperCap to hold up its memory, it
can even cause the connection to slow right down & drop out after a
few minutes. Try unplugging you phone(s) & see what happens.

--
Johnf

No, I have a 56K Modem, but my ISP has adjusted the settings on my
computer, with the internet indicator next to the clock, which
informs you of the internet speed when you place the mouse on the
indicator. The ISP makes the setting adjustment from the control
panel. MSN internet speed test tells me the how fast the computer
is actually working. tech.msn.com/internet/speediest.asp


"johnf" wrote in message
...
That doesn't make sense.
I don't know what indicator you're talking about, but a 28.8 modem
will only download at max. 2.5 - 3Kb/sec.

--
Johnf

Rob:

Sorry, it looks like I missed your message here.
My internet speed was 28.8K. Now it is 21.6K on the indicator
next to my clock. The MSN internet speed tests range from
14.4K8.7K.
I installed some toolbars, just before everything slowed down.
Goggle Toolbar, ETN Travel Toolbar and UltraBar.

Chuck

"Rob Schneider" wrote in message
...
Chuck,

Was internet speed *ever* good? If so, what changed? Or, with
what are you now comparing it with to say it is now slow? Have
you changed our intenet habits and using, say MSNBC more (which
loads huge amounts of data) more than yahoo.com (which is more
frugal with bandwidth).
Is it just screen refresh? It is time to find the web addresses?

When you say "my speed has been reduced to an agonizing slow
point" ... say more about what "my speed" is and what you would
wish to happen. Might help us pinpoint the issue better.





  #45  
Old December 27th 03, 05:03 PM
w_tom
external usenet poster
 
Posts: n/a
Default lost internet speed

Do you even have to unplug power cord to get Hyperterminal
to work? How does Hyperterminal fail is the power cord is not
temporarily disconnected - what are the failure messages and
symptoms.

BTW - By The Way
IOW - In Other Words
OTOH - On The Other Hand
WYWHN - Wish You Were Here... Not - don't use this one in
preferred company.

21.6K is slow. Lets get much of the peripheral problems out
of the picture. Inside the Network Interface Device, a gray
box where the telco wire meets your wires, is a phone plug.
That phone plug connects your interior wires to their wires.
Unplug that phone plug and connect a long telephone line from
your computer directly to that phone jack.

Now do your testing. This will test only your computer on
only their wires.

BTW, that NID (premise interface box) is also the 'whole
house' surge protector provided free by the telco for your
phone lines. That protector is why the NID has a 10 AWG wire
connecting box to earth ground - just another way of
identifying the NID and what it does.

Chuck Block wrote:
Tom:
I finally had some time to work on this. I followed your directives,
mostly, and entered AT&FATL3ATDT2664038 and it dialed in and connect is
21600. I ran this 4-5 times and consistently got the 21600 reading. I can
not figure out how to use the BTW that you mentioned.

The speeds seem to be improved, for whatever reason this morning. One thing
did occur that might be significant. The last two nights, the computer
would not shut down by clicking startturn off computerturn off buttons. I
had to shut the computer down by pressing the power button for four seconds.
When I started the computer in the mornings, the dialup would not connect
with ISP. I had to unplug the power cord for several seconds, plug it back
in, start it back up again, and then it dialed in successfully and was
connected. The problem with having to unplug the power cord has been going
on for several months. I talked to the ISP support but they don't have any
ideas what is causing this to happen. What do you make out of this?

 




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