ATI Radeon 9600 PRO Video Card

seeing as you already have the software installed(drivers) there really is no
need to reinstall the drivers.
Unless you really do wish to upgrade to the newest ones.
Or your problem is not fixed with a new video card then perhaps you can try the
new ATI drivers 4.4.2 I believe( I dont use them I use Omega drivers based on
them)
Just remember that before you install the new ATI Radeon drivers and the new
control panel you need to uninstall the old ones thru control panel/add&remove
then reboot.This loads the XP generic drivers.I found it best to also disconnect
from the net during this as the XP "add hardware wizard" is pretty quick about
finding Radeon drivers on the XP website and you'll end up with the same
drivers.
good luck
peter
"Gail" wrote in message
...
I am going to do as suggested and replace the video card. It is getting
rather late, though, so this will have to wait until tomorrow. However, once I
install the new card, will I need to install any type of software for the new
card? I look forward to more answers tomorrow!
Thank you very much everyone!
Have a nice evening.

----- peter wrote: -----

Replace the video card first.
The 9600 pro is capable of 2monitors....thats the SEC part
On my system with the same card I have an LCD and a CRT hooked up
peter
"Gail" wrote in message
...
I do my best not to "annoy" you folks. It is so nice to have such a
resource.
Let me ask everyone's opinion:
1. Should I just go ahead and replace the video card since one was
sent to me
or
2. Should I try to do the CATALYST Windows XP 4.4 Driver Update on the
ATI
website first?
Also, when I was trying to get all my ducks in a row, under Device
Manager it
appears there are two cards listed. Strange, right?
1. RADEON 9600 PRO
2. RADEON 9600 PRO SEC
What's up with that? I am sure I need to know which one I am
replacing,
right?
Thank you so very much!
----- peter wrote: -----
Actually Gail its not that hard to change a video card all you
need is a
screwdriver.(phillips)
first you shut your system down and turn off the power
after you remove a few screws the side panel should slide off real
easy
you can find the video card easy enough its connected to the
monitor
unplug the connection
unscrew the little screw that holds it to the back plate
pull the video card straight out ..if its AGP it will have a
little clip
in the
top right corner..un clip it first
now gently but firmly insert the new card pay attention to the
slot
alignment
and the part that stick out the back
push the clip back on.
screw it back onto the back plate....at this point you can usually
tell
if the
card is in tight
reconnect the monitor and test it before you close the case...just
in
case
good luck
peter
"Gail" wrote in message
...
I have a 17" CRT Monitor. The text is a good size for me by having
the
resolution set at 1024 x 768. Any of the other settings are
either TOO
big or
TOO small. To anyone that might be following this, I would be
remiss if
I
didn't mention two things:
1. I am not real knowledgeable with computers but I get by. I always
do a
lot of research and usually learn but it takes me awhile.
2. I had already contacted my support people about this but I am
never
real
comfortable with that. They narrowed the problem down to either
my
monitor
failing or the video card failing. They were quick to just send
me a new
video
card. However, I am not real comfortable just popping open my
case and
installing a new card.
Please help! I was just in the middle of TRYING to update my website
when all
of this started happening.
Thank you so very much!
----- Ian L wrote: -----
the windows update site does not contain the very latest drivers
many
times. I have a similar card to yours, the 9700 pro. The drivers
on the
ATI site
are the most current. I havent had any problems running them.
Is the text SMALL and blurry? you might have changed your screen
resolution to high, which on some monitors would make it harder to
read.
Also,
is this a flat panel lcd monitor? if so they usually have a
default
resolution
that they work best at. In the menu of the monitor (or in the
manual or
website)
it should tell you the default resolution. try setting your
resolution to
that
(if you have an lcd monitor).

"Gail" wrote in message
...
The tech support person said it could be one or the other. I guess it was
easier to send a new video card instead of a new monitor. In your opinion,
should I go ahead and install the video card? I guess it would be the
easiest thing to do at this point since I have it. Then, if I am still
having the problem it would definitely indicate the monitor is the problem.
I just can't believe that something would wear out after only 7 months. Oh
well, at least it is still under warranty. Would there be any other signs
that could narrow down which one is causing the problem? I am not real good
at doing hands-on stuff. I have directions on how to open up my computer
case and remove the old and install the new video card. However, won't
there be some type of software installation for the new card?

Changing Hz ratings is just going into Windows to try out. At that point
things may look OK to you. However, if you have exactly the same video card
as a replacement as the one in your machine, you need only take out the old
one and put in the new one without any installation of drivers etc.

Thanks so much for any help you can give me.
P.S. - I have tried all kinds of adjustments to my computer, i.e., screen
resolution, hertz, etc. and nothing seems to make a difference.

Well, to be honest at this point, I would be blaming the monitor. Have you
access to another monitor so that you can just pull the plug out on the
current one and try another in it's place as a test? Easier doing THAT than
replacing a video card. If you arent happy with the idea of replacing the
video card if it comes to that, get someone in to do it for you. Honestly,
you dont want to inadvertently make things worse.

seeing as you already have the software installed(drivers) there really is no
need to reinstall the drivers.
Unless you really do wish to upgrade to the newest ones.
Or your problem is not fixed with a new video card then perhaps you can try the
new ATI drivers 4.4.2 I believe( I dont use them I use Omega drivers based on
them)
Just remember that before you install the new ATI Radeon drivers and the new
control panel you need to uninstall the old ones thru control panel/add&remove
then reboot.This loads the XP generic drivers.I found it best to also disconnect
from the net during this as the XP "add hardware wizard" is pretty quick about
finding Radeon drivers on the XP website and you'll end up with the same
drivers.
good luck
peter
"Gail" wrote in message
...
I am going to do as suggested and replace the video card. It is getting
rather late, though, so this will have to wait until tomorrow. However, once I
install the new card, will I need to install any type of software for the new
card? I look forward to more answers tomorrow!
Thank you very much everyone!
Have a nice evening.

----- peter wrote: -----

Replace the video card first.
The 9600 pro is capable of 2monitors....thats the SEC part
On my system with the same card I have an LCD and a CRT hooked up
peter
"Gail" wrote in message
...
I do my best not to "annoy" you folks. It is so nice to have such a
resource.
Let me ask everyone's opinion:
1. Should I just go ahead and replace the video card since one was
sent to me
or
2. Should I try to do the CATALYST Windows XP 4.4 Driver Update on the
ATI
website first?
Also, when I was trying to get all my ducks in a row, under Device
Manager it
appears there are two cards listed. Strange, right?
1. RADEON 9600 PRO
2. RADEON 9600 PRO SEC
What's up with that? I am sure I need to know which one I am
replacing,
right?
Thank you so very much!
----- peter wrote: -----
Actually Gail its not that hard to change a video card all you
need is a
screwdriver.(phillips)
first you shut your system down and turn off the power
after you remove a few screws the side panel should slide off real
easy
you can find the video card easy enough its connected to the
monitor
unplug the connection
unscrew the little screw that holds it to the back plate
pull the video card straight out ..if its AGP it will have a
little clip
in the
top right corner..un clip it first
now gently but firmly insert the new card pay attention to the
slot
alignment
and the part that stick out the back
push the clip back on.
screw it back onto the back plate....at this point you can usually
tell
if the
card is in tight
reconnect the monitor and test it before you close the case...just
in
case
good luck
peter
"Gail" wrote in message
...
I have a 17" CRT Monitor. The text is a good size for me by having
the
resolution set at 1024 x 768. Any of the other settings are
either TOO
big or
TOO small. To anyone that might be following this, I would be
remiss if
I
didn't mention two things:
1. I am not real knowledgeable with computers but I get by. I always
do a
lot of research and usually learn but it takes me awhile.
2. I had already contacted my support people about this but I am
never
real
comfortable with that. They narrowed the problem down to either
my
monitor
failing or the video card failing. They were quick to just send
me a new
video
card. However, I am not real comfortable just popping open my
case and
installing a new card.
Please help! I was just in the middle of TRYING to update my website
when all
of this started happening.
Thank you so very much!
----- Ian L wrote: -----
the windows update site does not contain the very latest drivers
many
times. I have a similar card to yours, the 9700 pro. The drivers
on the
ATI site
are the most current. I havent had any problems running them.
Is the text SMALL and blurry? you might have changed your screen
resolution to high, which on some monitors would make it harder to
read.
Also,
is this a flat panel lcd monitor? if so they usually have a
default
resolution
that they work best at. In the menu of the monitor (or in the
manual or
website)
it should tell you the default resolution. try setting your
resolution to
that
(if you have an lcd monitor).

I do my best not to "annoy" you folks. It is so nice to have such a resource. Let me ask everyone's opinion:
1. Should I just go ahead and replace the video card since one was sent to me or
2. Should I try to do the CATALYST Windows XP 4.4 Driver Update on the ATI website first?

Also, when I was trying to get all my ducks in a row, under Device Manager it appears there are two cards listed. Strange, right?
1. RADEON 9600 PRO
2. RADEON 9600 PRO SEC

What's up with that? I am sure I need to know which one I am replacing, right?
Thank you so very much!



----- peter wrote: -----

Actually Gail its not that hard to change a video card all you need is a
screwdriver.(phillips)
first you shut your system down and turn off the power
after you remove a few screws the side panel should slide off real easy
you can find the video card easy enough its connected to the monitor
unplug the connection
unscrew the little screw that holds it to the back plate
pull the video card straight out ..if its AGP it will have a little clip in the
top right corner..un clip it first
now gently but firmly insert the new card pay attention to the slot alignment
and the part that stick out the back
push the clip back on.
screw it back onto the back plate....at this point you can usually tell if the
card is in tight
reconnect the monitor and test it before you close the case...just in case
good luck
peter


"Gail" wrote in message
...
I have a 17" CRT Monitor. The text is a good size for me by having the
resolution set at 1024 x 768. Any of the other settings are either TOO big or
TOO small. To anyone that might be following this, I would be remiss if I
didn't mention two things:
1. I am not real knowledgeable with computers but I get by. I always do a
lot of research and usually learn but it takes me awhile.
2. I had already contacted my support people about this but I am never real
comfortable with that. They narrowed the problem down to either my monitor
failing or the video card failing. They were quick to just send me a new video
card. However, I am not real comfortable just popping open my case and
installing a new card.
Please help! I was just in the middle of TRYING to update my website when all
of this started happening.
Thank you so very much!
----- Ian L wrote: -----
the windows update site does not contain the very latest drivers many
times. I have a similar card to yours, the 9700 pro. The drivers on the ATI site
are the most current. I havent had any problems running them.
Is the text SMALL and blurry? you might have changed your screen
resolution to high, which on some monitors would make it harder to read. Also,
is this a flat panel lcd monitor? if so they usually have a default resolution
that they work best at. In the menu of the monitor (or in the manual or website)
it should tell you the default resolution. try setting your resolution to that
(if you have an lcd monitor).