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Microsoft Keyboard Causes Bootup to hang



 
 
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  #16  
Old May 21st 04, 11:25 PM
Walmsley's
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

FASTBOOT disabled, problem remains. I might try re-installing the drivers...

Nik

"n" wrote in message
...
Go into the Bios and disable Fast Booting. It should be fine then
"Pepperoni" wrote in message
...

"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft

(optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2

connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not

boot.
It
powers up, and the H/D light flickers away, but it will not send video
signal to the Monitor, and pressing the power button again does not

switch
it off (I have to hold it for the 4 secs to power down.)


A keyboard and mouse must be detected for the system to boot. I use the
Wireless MultiMedia model. Your kbd/mouse is not being properly

detected.
Since it does run correctly using the reset, consider leaving the power

on
at shutdown, and just using reset to start your system. (works fine for

me
running W'98) Since your board has two ps/2 ports, try using the green
adapter plug that came with your unit. Some systems don't detect well

using
the USB. Try running both keyboard and mouse on the ps/2 ports.

Go to system properties and see that the set is named properly...... if

so
install new driver from your OS disc.

Replace the cheap batteries that came with the unit with new alkaline
batteries. Go to control panel and try the "add new hardware" utility

to
see if you can get it to load a new keyboard driver. It's a MS unit, so

I
would try to load drivers from your OS disc. Failing that, try to make

a
new boot disc and see if you can get it to boot properly. If you can

get
it to boot from a boot disc, I would remove the kbd/mouse from

system/device
manager, and boot from the boot disc in the hope that it will detect it

as
new hardware and load the correct driver set.


If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B, power

down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY.









Ads
  #17  
Old May 21st 04, 11:45 PM
n
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

Go into the Bios and disable Fast Booting. It should be fine then
"Pepperoni" wrote in message
...

"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft (optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2

connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not boot.

It
powers up, and the H/D light flickers away, but it will not send video
signal to the Monitor, and pressing the power button again does not

switch
it off (I have to hold it for the 4 secs to power down.)


A keyboard and mouse must be detected for the system to boot. I use the
Wireless MultiMedia model. Your kbd/mouse is not being properly detected.
Since it does run correctly using the reset, consider leaving the power on
at shutdown, and just using reset to start your system. (works fine for

me
running W'98) Since your board has two ps/2 ports, try using the green
adapter plug that came with your unit. Some systems don't detect well

using
the USB. Try running both keyboard and mouse on the ps/2 ports.

Go to system properties and see that the set is named properly...... if

so
install new driver from your OS disc.

Replace the cheap batteries that came with the unit with new alkaline
batteries. Go to control panel and try the "add new hardware" utility to
see if you can get it to load a new keyboard driver. It's a MS unit, so I
would try to load drivers from your OS disc. Failing that, try to make a
new boot disc and see if you can get it to boot properly. If you can get
it to boot from a boot disc, I would remove the kbd/mouse from

system/device
manager, and boot from the boot disc in the hope that it will detect it as
new hardware and load the correct driver set.


If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B, power

down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY.







  #18  
Old May 21st 04, 11:45 PM
Walmsley's
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

I've tried every combination of USB devices. Bottom line is, if the Keyboard
is attached, the system hangs. I've done it with JUST the keyboard attached,
it's PS2. Weird fault!!

Nik.

"Rob Hemmings" wrote in message
...
"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft (optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2

connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not boot.

It
powers up, and the H/D light flickers away, but it will not send video
signal to the Monitor, and pressing the power button again does not

switch
it off (I have to hold it for the 4 secs to power down.)

If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B, power

down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY.

A very bizarre problem!

I'm hoping someone else out there has had this problem, and solved it!

Any advice on this greatly appreciated!


Have a look in the BIOS and see if "Legacy USB mouse/keyboad support"
(or similar) is enabled. Try it with both settings.
It could also be that your USB devices are taking too much power from the
USB bus - try disconnecting all USB devices other than mouse/keyboard.
If that's no help, I suggest you go through the steps that "Pepperoni"
suggests.
HTH
--
Rob




  #19  
Old May 22nd 04, 12:37 AM
Walmsley's
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

FASTBOOT disabled, problem remains. I might try re-installing the drivers...

Nik

"n" wrote in message
...
Go into the Bios and disable Fast Booting. It should be fine then
"Pepperoni" wrote in message
...

"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft

(optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2

connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not

boot.
It
powers up, and the H/D light flickers away, but it will not send video
signal to the Monitor, and pressing the power button again does not

switch
it off (I have to hold it for the 4 secs to power down.)


A keyboard and mouse must be detected for the system to boot. I use the
Wireless MultiMedia model. Your kbd/mouse is not being properly

detected.
Since it does run correctly using the reset, consider leaving the power

on
at shutdown, and just using reset to start your system. (works fine for

me
running W'98) Since your board has two ps/2 ports, try using the green
adapter plug that came with your unit. Some systems don't detect well

using
the USB. Try running both keyboard and mouse on the ps/2 ports.

Go to system properties and see that the set is named properly...... if

so
install new driver from your OS disc.

Replace the cheap batteries that came with the unit with new alkaline
batteries. Go to control panel and try the "add new hardware" utility

to
see if you can get it to load a new keyboard driver. It's a MS unit, so

I
would try to load drivers from your OS disc. Failing that, try to make

a
new boot disc and see if you can get it to boot properly. If you can

get
it to boot from a boot disc, I would remove the kbd/mouse from

system/device
manager, and boot from the boot disc in the hope that it will detect it

as
new hardware and load the correct driver set.


If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B, power

down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY.









  #20  
Old May 22nd 04, 12:47 AM
n
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

Go into the Bios and disable Fast Booting. It should be fine then
"Pepperoni" wrote in message
...

"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft (optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2

connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not boot.

It
powers up, and the H/D light flickers away, but it will not send video
signal to the Monitor, and pressing the power button again does not

switch
it off (I have to hold it for the 4 secs to power down.)


A keyboard and mouse must be detected for the system to boot. I use the
Wireless MultiMedia model. Your kbd/mouse is not being properly detected.
Since it does run correctly using the reset, consider leaving the power on
at shutdown, and just using reset to start your system. (works fine for

me
running W'98) Since your board has two ps/2 ports, try using the green
adapter plug that came with your unit. Some systems don't detect well

using
the USB. Try running both keyboard and mouse on the ps/2 ports.

Go to system properties and see that the set is named properly...... if

so
install new driver from your OS disc.

Replace the cheap batteries that came with the unit with new alkaline
batteries. Go to control panel and try the "add new hardware" utility to
see if you can get it to load a new keyboard driver. It's a MS unit, so I
would try to load drivers from your OS disc. Failing that, try to make a
new boot disc and see if you can get it to boot properly. If you can get
it to boot from a boot disc, I would remove the kbd/mouse from

system/device
manager, and boot from the boot disc in the hope that it will detect it as
new hardware and load the correct driver set.


If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B, power

down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY.







  #21  
Old May 22nd 04, 02:35 AM
Walmsley's
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

Tried Uninstalling the drivers, but I can't seem to get device manager to
recognise "Wireless Desktop Keyboard Elite" or "Wireless Intellimouse
explorer 2.0 with Tilt Wheel" - It says "standard 101/102-key....." and
"Microsoft USB Wireless mouse - Intellipoint"

Could this be an issue? They both seem to work ok. It used to say "Wireless
USB hub..." under the keyboard settings, I can't seem to get that back!

Anymore advice???

Thanks again

Nik.

"Walmsley's" wrote in message
...
FASTBOOT disabled, problem remains. I might try re-installing the

drivers...

Nik

"n" wrote in message
...
Go into the Bios and disable Fast Booting. It should be fine then
"Pepperoni" wrote in message
...

"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft

(optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2
connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not

boot.
It
powers up, and the H/D light flickers away, but it will not send

video
signal to the Monitor, and pressing the power button again does not

switch
it off (I have to hold it for the 4 secs to power down.)

A keyboard and mouse must be detected for the system to boot. I use

the
Wireless MultiMedia model. Your kbd/mouse is not being properly

detected.
Since it does run correctly using the reset, consider leaving the

power
on
at shutdown, and just using reset to start your system. (works fine

for
me
running W'98) Since your board has two ps/2 ports, try using the

green
adapter plug that came with your unit. Some systems don't detect well

using
the USB. Try running both keyboard and mouse on the ps/2 ports.

Go to system properties and see that the set is named properly......

if
so
install new driver from your OS disc.

Replace the cheap batteries that came with the unit with new alkaline
batteries. Go to control panel and try the "add new hardware" utility

to
see if you can get it to load a new keyboard driver. It's a MS unit,

so
I
would try to load drivers from your OS disc. Failing that, try to

make
a
new boot disc and see if you can get it to boot properly. If you can

get
it to boot from a boot disc, I would remove the kbd/mouse from

system/device
manager, and boot from the boot disc in the hope that it will detect

it
as
new hardware and load the correct driver set.


If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B,

power
down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt

ONLY.











  #22  
Old May 22nd 04, 02:39 AM
Walmsley's
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

I've just paid £100 for these. I am determined to get them working, this a
Microsoft+Asus issue (Pretty big names!) I'm sure Mr ASUS has met with Mr
GATES at some point and there must be a way of working round it!!

;-)

"Leythos" wrote in message
...
In article ,
says...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft (optical
wireless desktop Elite) - LATEST drivers


Wireless keyboards and mice are nothing but trouble, avoid them.

--
--

(Remove 999 to reply to me)



  #23  
Old May 22nd 04, 02:52 AM
Pepperoni
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

I think you were robbed. My MS wireless MM kbd/mouse was $54 with free
shipping.

I like them. only problem is the mouse batteries need replacing about once
a month.



"Walmsley's" wrote in message
...
I've just paid £100 for these. I am determined to get them working, this a
Microsoft+Asus issue (Pretty big names!) I'm sure Mr ASUS has met with Mr
GATES at some point and there must be a way of working round it!!

;-)



  #24  
Old May 22nd 04, 03:16 AM
NoNoBadDog!
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

Hmmm....guess we had better tell the tens of thousands of people using them
every day that they are nothing but trouble and to avoid them....

Bobby

"Leythos" wrote in message
.



Wireless keyboards and mice are nothing but trouble, avoid them.



  #25  
Old May 22nd 04, 03:25 AM
Tim
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

Hi,

I have one of these & I know others that do too - no problems at all.

1st step: ascertain if there is a fault with your keyboard - try someone
elses on your machine & / or try yours on a machine with one already and see
if it works.

This will actually tell you a couple of things: problem with keyboard, or
problem with system. I have read of mobos with earthing problems at the PS/2
connector so you can't rule this out.

Batteries? They're fine - been runnnig on one set of batteries since last
year - work all day every day. The batteries are NMH that are near their end
of life. Battery life is substantially better than the original wireless
devices.

- Tim


"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft (optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2
connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not boot.
It
powers up, and the H/D light flickers away, but it will not send video
signal to the Monitor, and pressing the power button again does not switch
it off (I have to hold it for the 4 secs to power down.)

If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B, power
down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY.

A very bizarre problem!

I'm hoping someone else out there has had this problem, and solved it!

Any advice on this greatly appreciated!

Nik.

--
================================================== =====
Remove S P A M K I L L From my Email address to reply to me Directly
================================================== =====




  #27  
Old May 22nd 04, 04:33 AM
Walmsley's
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

Funy you should mention earthing, when I was disconnecting each component
piece-by-poece, the audio Jack touched the metal at the rear of the PC
(Whilst it was off) and it buzzes the speakers. Also, when I very first log
onto my screen name, right after the windows start-up sound has finished
playing, there is a little crackle from the speakers (Creative I-Trigue
2.1).

I accept that a bad earth could cause problems, but wouldn't this affect
wired & wireless alike?

Just another thought.

Nik.

"Tim" wrote in message ...
Hi,

I have one of these & I know others that do too - no problems at all.

1st step: ascertain if there is a fault with your keyboard - try someone
elses on your machine & / or try yours on a machine with one already and

see
if it works.

This will actually tell you a couple of things: problem with keyboard, or
problem with system. I have read of mobos with earthing problems at the

PS/2
connector so you can't rule this out.

Batteries? They're fine - been runnnig on one set of batteries since last
year - work all day every day. The batteries are NMH that are near their

end
of life. Battery life is substantially better than the original wireless
devices.

- Tim


"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft (optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2
connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not boot.
It
powers up, and the H/D light flickers away, but it will not send video
signal to the Monitor, and pressing the power button again does not

switch
it off (I have to hold it for the 4 secs to power down.)

If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B, power
down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY.

A very bizarre problem!

I'm hoping someone else out there has had this problem, and solved it!

Any advice on this greatly appreciated!

Nik.

--
================================================== =====
Remove S P A M K I L L From my Email address to reply to me Directly
================================================== =====






  #28  
Old May 22nd 04, 04:34 AM
Tim
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

Nic,

Please try and answer the questions below. Someone may be able to point 100%
at the cause if you do...

There are several things you could do to check earthing problems that
include checking the resistance between the earth plug on the mains cable
and the chassis on the PC - this should be zero ohms. Another is to check
the mounting of the PCB in the case. Cases have light metal flanges aroung
each IO socket on the rear. These are supposed to touch the socket mounted
on the mobo. They are there to stop EFI / RFI leakage. Also check that the
mobo has been mounted correctly. Most usually metal posts are supplied and
they provide earth conduction to the motherboard.

If you did not have the correct chassis plate (IE none as some people have)
and a problem with the earth and .... a the keyboards USB cable plugged into
a self powered hub then... all sorts of things could go wrong. Earth is
there to protect things when things go wrong, so if there is no earth or
partial earth then small amounts of current can go all over the place.
Recently Paul stated something about PSU's pumping out a small flow to earth
being 'normal'.

Have you tried the keyboard on another PC yet?
Have you tried another one of these keyboards you know is working from
another PC on your PC?

When you plug in the keyboard, plug the keyboard directly into the PS/2 slot
& plug the USB mouse connector into the PS/2 style adapter (green) into the
adjacent Mouse port. Do *not* run the mouse through an intermediate USB hub.
The keyboard socket is always in the corner towards the edge of the PC. Is
this correct? If in doubt, pull the mouse out. If in doubt pull out *all*
USB stuff & external peripherals until this problem is solved.

Check the keyboard plug does insert correctly. On several occasions I have
had plugs and adapters (like the green one) where the plastic is too far
down the sleeve to allow the plug to go in far enough - this is in part due
to the case. Checked?

Do not unplug / plug in keyboards at run time. It may still happen that this
can blow an internal motherboard fuse or worse, there is no fuse there any
longer. (This used to be a problem, I don't know if it still is).

You say the keyboard is an "Elite". Is this a bluetooth keyboard? If it is
the story may be different.... as I have the "Microsoft Wireless Natural
Multimedia keyboard" and am using that to describe everything..

HTH
- Tim




"Walmsley's" wrote in message
...
Funy you should mention earthing, when I was disconnecting each component
piece-by-poece, the audio Jack touched the metal at the rear of the PC
(Whilst it was off) and it buzzes the speakers. Also, when I very first
log
onto my screen name, right after the windows start-up sound has finished
playing, there is a little crackle from the speakers (Creative I-Trigue
2.1).

I accept that a bad earth could cause problems, but wouldn't this affect
wired & wireless alike?

Just another thought.

Nik.

"Tim" wrote in message
...
Hi,

I have one of these & I know others that do too - no problems at all.

1st step: ascertain if there is a fault with your keyboard - try someone
elses on your machine & / or try yours on a machine with one already and

see
if it works.

This will actually tell you a couple of things: problem with keyboard, or
problem with system. I have read of mobos with earthing problems at the

PS/2
connector so you can't rule this out.

Batteries? They're fine - been runnnig on one set of batteries since last
year - work all day every day. The batteries are NMH that are near their

end
of life. Battery life is substantially better than the original wireless
devices.

- Tim


"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft
(optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2
connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not
boot.
It
powers up, and the H/D light flickers away, but it will not send video
signal to the Monitor, and pressing the power button again does not

switch
it off (I have to hold it for the 4 secs to power down.)

If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B, power
down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY.

A very bizarre problem!

I'm hoping someone else out there has had this problem, and solved it!

Any advice on this greatly appreciated!

Nik.

--
================================================== =====
Remove S P A M K I L L From my Email address to reply to me Directly
================================================== =====








  #29  
Old May 22nd 04, 04:37 AM
Walmsley's
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

Note replies........

"Tim" wrote in message ...
Nic,

Please try and answer the questions below. Someone may be able to point

100%
at the cause if you do...

There are several things you could do to check earthing problems that
include checking the resistance between the earth plug on the mains cable
and the chassis on the PC - this should be zero ohms. Another is to check
the mounting of the PCB in the case. Cases have light metal flanges aroung
each IO socket on the rear. These are supposed to touch the socket mounted
on the mobo. They are there to stop EFI / RFI leakage. Also check that the
mobo has been mounted correctly. Most usually metal posts are supplied and
they provide earth conduction to the motherboard.

I have no way of checking resistance! Sorry, not that technical.

If you did not have the correct chassis plate (IE none as some people

have)
and a problem with the earth and .... a the keyboards USB cable plugged

into
a self powered hub then... all sorts of things could go wrong. Earth is
there to protect things when things go wrong, so if there is no earth or
partial earth then small amounts of current can go all over the place.
Recently Paul stated something about PSU's pumping out a small flow to

earth
being 'normal'.

It's a MESH PLC computer. I bought the K/B separately. I cost a small
fortune and looks very well put together.

Have you tried the keyboard on another PC yet?
Have you tried another one of these keyboards you know is working from
another PC on your PC?

No other pC to try the K/B on, don't know anyone with this type of K/B


When you plug in the keyboard, plug the keyboard directly into the PS/2

slot
& plug the USB mouse connector into the PS/2 style adapter (green) into

the
adjacent Mouse port. Do *not* run the mouse through an intermediate USB

hub.
The keyboard socket is always in the corner towards the edge of the PC. Is
this correct? If in doubt, pull the mouse out. If in doubt pull out *all*
USB stuff & external peripherals until this problem is solved.


All peripheral disconnected and all combinations tried. The K/B is in the
correct socket, the mouse is in USB (But I've tried it in PS/2 and it works
ok, but doesn't solve the problem) No hub is being used. The system only
hangs when this k/b is connected to the PS/2 socket, regardless of any other
combination of peripherals.

Check the keyboard plug does insert correctly. On several occasions I have
had plugs and adapters (like the green one) where the plastic is too far
down the sleeve to allow the plug to go in far enough - this is in part

due
to the case. Checked?


It must be in correctly, I've pushed it right in, and all I need to do is
press the reset button on the machine, and it works fine. I assume this
wouldn't be the case if it wasn't inserted properly?


Do not unplug / plug in keyboards at run time. It may still happen that

this
can blow an internal motherboard fuse or worse, there is no fuse there any
longer. (This used to be a problem, I don't know if it still is).

Never have/would. Thanks.

You say the keyboard is an "Elite". Is this a bluetooth keyboard? If it is
the story may be different.... as I have the "Microsoft Wireless Natural
Multimedia keyboard" and am using that to describe everything..

Elite is not Bluetooth. it's wireless 105keys, with tilt-wheel on the left.
Lots of multimedia buttons too.

HTH
- Tim




"Walmsley's" wrote in message
...
Funy you should mention earthing, when I was disconnecting each

component
piece-by-poece, the audio Jack touched the metal at the rear of the PC
(Whilst it was off) and it buzzes the speakers. Also, when I very first
log
onto my screen name, right after the windows start-up sound has finished
playing, there is a little crackle from the speakers (Creative I-Trigue
2.1).

I accept that a bad earth could cause problems, but wouldn't this affect
wired & wireless alike?

Just another thought.

Nik.

"Tim" wrote in message
...
Hi,

I have one of these & I know others that do too - no problems at all.

1st step: ascertain if there is a fault with your keyboard - try

someone
elses on your machine & / or try yours on a machine with one already

and
see
if it works.

This will actually tell you a couple of things: problem with keyboard,

or
problem with system. I have read of mobos with earthing problems at the

PS/2
connector so you can't rule this out.

Batteries? They're fine - been runnnig on one set of batteries since

last
year - work all day every day. The batteries are NMH that are near

their
end
of life. Battery life is substantially better than the original

wireless
devices.

- Tim


"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft
(optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2
connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not
boot.
It
powers up, and the H/D light flickers away, but it will not send

video
signal to the Monitor, and pressing the power button again does not

switch
it off (I have to hold it for the 4 secs to power down.)

If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B,

power
down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY.

A very bizarre problem!

I'm hoping someone else out there has had this problem, and solved

it!

Any advice on this greatly appreciated!

Nik.

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  #30  
Old May 22nd 04, 04:42 AM
Walmsley's
external usenet poster
 
Posts: n/a
Default Microsoft Keyboard Causes Bootup to hang

Tried Uninstalling the drivers, but I can't seem to get device manager to
recognise "Wireless Desktop Keyboard Elite" or "Wireless Intellimouse
explorer 2.0 with Tilt Wheel" - It says "standard 101/102-key....." and
"Microsoft USB Wireless mouse - Intellipoint"

Could this be an issue? They both seem to work ok. It used to say "Wireless
USB hub..." under the keyboard settings, I can't seem to get that back!

Anymore advice???

Thanks again

Nik.

"Walmsley's" wrote in message
...
FASTBOOT disabled, problem remains. I might try re-installing the

drivers...

Nik

"n" wrote in message
...
Go into the Bios and disable Fast Booting. It should be fine then
"Pepperoni" wrote in message
...

"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft

(optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2
connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not

boot.
It
powers up, and the H/D light flickers away, but it will not send

video
signal to the Monitor, and pressing the power button again does not

switch
it off (I have to hold it for the 4 secs to power down.)

A keyboard and mouse must be detected for the system to boot. I use

the
Wireless MultiMedia model. Your kbd/mouse is not being properly

detected.
Since it does run correctly using the reset, consider leaving the

power
on
at shutdown, and just using reset to start your system. (works fine

for
me
running W'98) Since your board has two ps/2 ports, try using the

green
adapter plug that came with your unit. Some systems don't detect well

using
the USB. Try running both keyboard and mouse on the ps/2 ports.

Go to system properties and see that the set is named properly......

if
so
install new driver from your OS disc.

Replace the cheap batteries that came with the unit with new alkaline
batteries. Go to control panel and try the "add new hardware" utility

to
see if you can get it to load a new keyboard driver. It's a MS unit,

so
I
would try to load drivers from your OS disc. Failing that, try to

make
a
new boot disc and see if you can get it to boot properly. If you can

get
it to boot from a boot disc, I would remove the kbd/mouse from

system/device
manager, and boot from the boot disc in the hope that it will detect

it
as
new hardware and load the correct driver set.


If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B,

power
down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt

ONLY.











 




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