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Login: unable to type password at welcome screen (several PCs)



 
 
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  #16  
Old September 21st 07, 02:21 AM posted to microsoft.public.windowsxp.help_and_support
Dooger
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Posts: 7
Default Login: unable to type password at welcome screen (several PCs)

In not sure. I reinstalled windows and just didn't install that
update. So far everything is ok. You should be able to remove it, I
would check out Microsoft for the answer.


On Tue, 18 Sep 2007 05:05:43 +0530, cub682
wrote:


I've had the same login issue for months and was wondering if anyone
knows the fix.
I cannot find Microsoft security update KB923191 in add/remove programs
or c/windows to uninstall it, however Windows Update and Belarc Advisor
both show it successfully installed.
I have read on a couple other sites that this update is the problem.
Could someone please explain to me how to remove this update?

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  #17  
Old September 25th 07, 11:23 PM posted to microsoft.public.windowsxp.help_and_support
mrnoisy
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Posts: 1
Default Login: unable to type password at welcome screen (several PCs)


Removing this update solved the problem for me

Here's how to do it...

Start - Control panel - add or remove programs (tick the "Show updates"
box at the top). You should be able to see Kb923191 in the list.
Uninstall it and don't forget not to re-install it the next time you do
a windows update!


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  #18  
Old September 27th 07, 10:34 PM posted to microsoft.public.windowsxp.help_and_support
IanKR
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Posts: 5
Default Login: unable to type password at welcome screen (several PCs)

Removing this update solved the problem for me

Here's how to do it...

Start - Control panel - add or remove programs (tick the "Show
updates" box at the top). You should be able to see Kb923191 in the
list. Uninstall it and don't forget not to re-install it the next
time you do a windows update!


I started to remove it, but it came up with a warning that a long list of
other programs (including a load of Windows Security Updates and suchlike)
relied on it to work... isn't it a bit dangerous to uninstall a single
Windows Update like this, if there's a dependency chain of other updates and
programs?


  #19  
Old September 27th 07, 10:38 PM posted to microsoft.public.windowsxp.help_and_support
wreckoning
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Posts: 1
Default Login: unable to type password at welcome screen (several PCs)


I too was unable to login to Windows XP (media center edition) despite
having the correct password. This problem persisted even when I created
a user account that did not require a password. It occured "randomly"
when switching user accounts or when logging in after the screen saver
exits to windows screen. Rebooting did correct this problem.

I followed mrnoisy's instructions to remove Kb923191. This seems to
have fixed the problem. Thanks very much everyone, this bug was
seriously annoying!


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  #20  
Old October 17th 07, 06:53 PM posted to microsoft.public.windowsxp.help_and_support
Brian2
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Posts: 1
Default Login: unable to type password at welcome screen (several PCs)


Isn't it dangerous to remove a windows update like this? I can
understand doing it to fix the logon problem, but doesn't that pose a
security risk by not having this patch? I would rather have the
inconvenience of having to resort to the classic login prompt where you
have to enter a username and password than to remove something that
could keep my computer safer.

I have two accounts on the computer, one an administrator account and
the other a limited account. I have the administrator account password
protected and I too have run into this issue of being unable to type a
password on the welcome screen. I don't have to reboot to fix it
though. Sometimes if I log into the limited account where I don't have
to enter a password and then log out again and try clicking on the admin
name again it then shows the cursor and I can type a password.


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  #21  
Old October 24th 07, 03:18 PM posted to microsoft.public.windowsxp.help_and_support
jwf
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Posts: 1
Default Login: unable to type password at welcome screen (several PCs)


As yet I haven't tried to remove the update mentioned in previous posts,
but I have come upon a quick way around the problem. Hold down "ctrl"
and "alt", and press "delete" twice. This gets you into another login
screen where I have alway been able to enter my password without fail.


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  #22  
Old October 25th 07, 06:53 PM posted to microsoft.public.windowsxp.help_and_support
mrnoisy[_2_]
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Default Login: unable to type password at welcome screen (several PCs)


... I have come upon a quick way around the problem. Hold down "ctrl" and "alt", and press "delete" twice. This gets you into another login screen where I have alway been able to enter my password without fail.[/QUOTE Wrote:


Yes, as Cecil Ward said in the original post!



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  #23  
Old October 26th 07, 04:17 AM posted to microsoft.public.windowsxp.help_and_support
jwf[_2_]
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Posts: 1
Default Login: unable to type password at welcome screen (several PCs)


My bad. I obviously missed that.


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  #24  
Old November 24th 07, 02:00 AM posted to microsoft.public.windowsxp.help_and_support
CompUSmart
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Posts: 1
Default Login: unable to type password at welcome screen (several PCs)


Microsoft is aware of the problem and suggests that the installation of
any of several updates can cause the problem. However, they do not
provide a "fix" ... only a "Workaround". See
http://support.microsoft.com/kb/917556/en-us.


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  #25  
Old March 26th 08, 10:00 PM posted to microsoft.public.windowsxp.help_and_support
mike
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Posts: 639
Default Login: unable to type password at welcome screen (several PCs)



"Dooger" wrote:

In not sure. I reinstalled windows and just didn't install that
update. So far everything is ok. You should be able to remove it, I
would check out Microsoft for the answer.


On Tue, 18 Sep 2007 05:05:43 +0530, cub682
wrote:


I've had the same login issue for months and was wondering if anyone
knows the fix.
I cannot find Microsoft security update KB923191 in add/remove programs
or c/windows to uninstall it, however Windows Update and Belarc Advisor
both show it successfully installed.
I have read on a couple other sites that this update is the problem.
Could someone please explain to me how to remove this update?


  #26  
Old March 26th 08, 10:01 PM posted to microsoft.public.windowsxp.help_and_support
mike
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Posts: 639
Default Login: unable to type password at welcome screen (several PCs)

Folks,
I just got off the phone with MS and they recommended to me to remove this
update KB923191 for now and the issue should be fixed in SP3 that is planned
to be released in about 25 days.





"Dooger" wrote:

In not sure. I reinstalled windows and just didn't install that
update. So far everything is ok. You should be able to remove it, I
would check out Microsoft for the answer.


On Tue, 18 Sep 2007 05:05:43 +0530, cub682
wrote:


I've had the same login issue for months and was wondering if anyone
knows the fix.
I cannot find Microsoft security update KB923191 in add/remove programs
or c/windows to uninstall it, however Windows Update and Belarc Advisor
both show it successfully installed.
I have read on a couple other sites that this update is the problem.
Could someone please explain to me how to remove this update?


  #27  
Old March 27th 08, 07:15 AM posted to microsoft.public.windowsxp.help_and_support
Ramesh, MS-MVP[_2_]
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Posts: 414
Default Login: unable to type password at welcome screen (several PCs)

Thanks for the update, Mike.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


"mike" wrote in message ...
Folks,
I just got off the phone with MS and they recommended to me to remove this
update KB923191 for now and the issue should be fixed in SP3 that is planned
to be released in about 25 days.





"Dooger" wrote:

In not sure. I reinstalled windows and just didn't install that
update. So far everything is ok. You should be able to remove it, I
would check out Microsoft for the answer.


On Tue, 18 Sep 2007 05:05:43 +0530, cub682
wrote:


I've had the same login issue for months and was wondering if anyone
knows the fix.
I cannot find Microsoft security update KB923191 in add/remove programs
or c/windows to uninstall it, however Windows Update and Belarc Advisor
both show it successfully installed.
I have read on a couple other sites that this update is the problem.
Could someone please explain to me how to remove this update?


  #28  
Old May 27th 08, 12:54 PM posted to microsoft.public.windowsxp.help_and_support
Guillaume[_2_]
external usenet poster
 
Posts: 1
Default Login: unable to type password at welcome screen (several PCs)


Check the registry key HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify for keys that lead to
removed/non-existing or disabled services. In my case AtiExtEvent key
caused all the trouble, not any of the file versions in the hotfixes.


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  #29  
Old August 27th 08, 08:46 PM posted to microsoft.public.windowsxp.help_and_support
trellis
external usenet poster
 
Posts: 1
Default Login: unable to type password at welcome screen (several PCs)


mike;3629016 Wrote:
Folks,
I just got off the phone with MS and they recommended to me to remove
this
update KB923191 for now and the issue should be fixed in SP3 that is
planned
to be released in about 25 days.

Unfortunately, this problem is *not* fixed in SP3. I'm still seeing
this issue on XP Home after successful SP3 installation.


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  #30  
Old September 7th 08, 11:02 PM posted to microsoft.public.windowsxp.help_and_support
alanjhd
external usenet poster
 
Posts: 1
Default Login: unable to type password at welcome screen (several PCs)


Hi,

I see the same problem with SP3 as well, and the annoying thing is
there's no way to remove the KB that causes it, since it's now part of
the service pack.

Logging on to an operating system should be possible, no?

Cheers,
Alan


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