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Windows XP SP2 'Start' --> "Help and Support"



 
 
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  #1  
Old April 20th 05, 01:30 PM
Mr. 'T'
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Default Windows XP SP2 'Start' --> "Help and Support"

When I go to 'Start' -- "Help and Support" nothing happens. The help screen
never opens. I double checked my installation CD to make sure all of the
correct items got installed and it looked ok. Any help would be appreciated.
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  #2  
Old April 20th 05, 05:28 PM
WW
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Default

Check to be sure the service called "Help and Support" is running. It should
be set to "automatic". This can be checked by running services.msc
(start/run/services.msc)

If you're not familiar or comfortable messing with this stuff, don't change
anything!

"Mr. 'T'" wrote:

When I go to 'Start' -- "Help and Support" nothing happens. The help screen
never opens. I double checked my installation CD to make sure all of the
correct items got installed and it looked ok. Any help would be appreciated.

  #3  
Old April 20th 05, 05:50 PM
Byte
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Default

Help and Support - Start Menu Doesn't Work

Go to Start/Run and type in: helpctr -regserver



"Mr. 'T'" wrote:

When I go to 'Start' -- "Help and Support" nothing happens. The help screen
never opens. I double checked my installation CD to make sure all of the
correct items got installed and it looked ok. Any help would be appreciated.

  #4  
Old April 21st 05, 12:04 PM
Taurarian
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Default

Why doesn’t Help and Support work?
http://www.kellys-korner-xp.com/top10faqs.htm

Troubleshooting Help and Support
http://www.kellys-korner-xp.com/xp_h.htm#h&s



"Mr. 'T'" wrote in message
...
When I go to 'Start' -- "Help and Support" nothing happens. The help screen
never opens. I double checked my installation CD to make sure all of the
correct items got installed and it looked ok. Any help would be appreciated.


  #5  
Old April 23rd 05, 02:42 AM
Ramesh, MS-MVP
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Default

See if these commands help, from Start, Run dialog:

helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Mr. 'T'" wrote in message
...
When I go to 'Start' -- "Help and Support" nothing happens. The help
screen
never opens. I double checked my installation CD to make sure all of the
correct items got installed and it looked ok. Any help would be
appreciated.


 




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