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180 search assistant
During this past week a window keeps popping up with the
following message: '180 Search Assistant Alert - Warning The system has detected that a 3rd party applicaiton has removed 180 search assistant without your consent. This may cause some programs not to run as expected.' It then offers the option to reinstall, tidy up or remind me later. If, as I suspect, this is not part of Windows XP can anyone tell me what it is & how I remove it please? |
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#2
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180 search assistant
Hi Dee - First, follow the manual (only) removal directions here as they
apply to your system: http://www.sawtoothdistortion.com/Ar...180Search.html Some additional info is available he http://www.kephyr.com/spywarescanner...se/index.phtml http://sarc.com/avcenter/venc/data/adware.ncase.html http://www.safer-networking.org/inde...ail=2003-06-24 Then, run AdAware and SpyBot S&D to help clean up the residual stuff: #########IMPORTANT######### Show hidden files and run all of the following removal tools from Safe mode when possible. Reboot and test if the malware is fixed after using each tool. HOW TO Enable Hidden Files http://service1.symantec.com/SUPPORT...02092715262339 #########IMPORTANT######### Sometimes the tools below will find files which they are unable to delete because they are in use. A program called Copylock, here, http://noeld.com/programs.asp?cat=misc#CopyLock can aid in the process of "replacing, moving, renaming or deleting one or many files which are currently in use (e.g. system files like comctl32.dll, or virus/trojan files.)" Another is Killbox, he http://download.broadbandmedic.com/Killbox.exe Download and run Stinger.exe, he http://download.nai.com/products/mca...rt/stinger.exe or from the link on this page: http://vil.nai.com/vil/stinger/ Download sysclean.com , from Trend Micro, he http://www.trendmicro.com/download/dcs.asp along with the latest pattern file, he http://www.trendmicro.com/download/pattern.asp Be sure to read the "How-to" info he http://www.trendmicro.com/ftp/products/tsc/readme.txt (You might also want to get Art's updater, SYS-UP.Zip, here for future updating of these: http://home.epix.net/~artnpeg/). (If you download and use the updater from the beginning, it will automatically handle downloading the other files.) Place them in a dedicated folder after appropriate unzipping. Disable Restore if your on XP or ME (directions he http://vil.nai.com/vil/SystemHelpDoc...SysRestore.htm), then boot to Safe mode (HowTo he http://service1.symantec.com/SUPPORT...01052409420406) Do a complete scan of your system in Safe mode and clean or delete anything it finds. Reboot to normal mode and re-run the scan again. This scan may take a long time, as Sysclean is VERY extensive and thorough. For the general hijack case, the best way to start is to get Ad-Aware SE Personal Edition, he http://www.lavasoftusa.com/support/download/. UPDATE, set it up in accordance with this: http://forum.aumha.org/viewtopic.php?t=5877 or the directions immediately below and run this regularly to get rid of most "spyware/hijackware" on your machine. If it has to fix things, be sure to re-boot and rerun AdAware again and repeat this cycle until you get a clean scan. The reason is that it may have to remove things which are currently "in use" before it can then clean up others. Configure Ad-aware for a customized scan, and let it remove any bad files found..... Begin Setup Directions Then, courtesy of NonSuch at Lockergnome, open Ad-aware then click the gear wheel at the top and check these options to configure Ad-aware for a customized scan: General activate these: "Automatically save log-file" and "Automatically quarantine objects prior to removal" Scanning activate these: "Scan within archives", "Scan active processes", "Scan registry", "Deep scan registry," "Scan my IE Favorites for banned sites," and "Scan my Hosts file" Tweaks Scanning Engine activate this: "Unload recognized processes during scanning." Tweaks Cleaning Engine: activate these: "Automatically try to unregister objects prior to deletion" and "Let Windows remove files in use after reboot." Click "Proceed" to save your settings, then click "Start." Make sure "Activate in-depth scan" is ticked green, then scan your system. When the scan is finished, the screen will tell you if anything has been found, click "Next." The bad files will be listed. Right click the pane and click "Select all objects" - This will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?" End Setup Directions Courtesy of http://www.nondisputandum.com/html/anti_spyware.html: HINT: If Ad Aware is automatically shut-down by a malicious software, first run AWCloak.exe, http://www.lavasoftnews.com/downloads/AAWCloak.exe, before opening Ad Aware. When AAWCloak is open, click "Activate Cloak". Than open Ad Aware and scan your system. Another excellent program for this purpose is SpyBot Search and Destroy available he http://security.kolla.de/ SpyBot Support Forum he http://www.net-integration.net/cgi-b.../ikonboard.cgi. I recommend using both normally. After UPDATING and fixing ONLY RED things with SpyBot S&D, be sure to re-boot and rerun SpyBot again and repeat this cycle until you get a clean "no red" scan. The reason is that SpyBot sometimes has to remove things which are currently "in use" before it can then clean up others. Note that sometimes you need to make a judgment call about what these programs report as spyware. See here, for example: http://www.imilly.com/alexa.htm Once you get this cleaned up, you might want to consider installing Eric Howes' IESpyAds, SpywareBlaster and SpywareGuard here to help prevent this kind of thing from happening in the futu IESpyads - https://netfiles.uiuc.edu/ehowes/www/resource.htm "IE-SPYAD adds a long list of sites and domains associated with known advertisers, marketers, and crapware pushers to the Restricted sites zone of Internet Explorer. Once you merge this list of sites and domains into the Registry, the web sites for these companies will not be able to use cookies, ActiveX controls, Java applets, or scripting to compromise your privacy or your PC while you surf the Net. Nor will they be able to use your browser to push unwanted pop-ups, cookies, or auto-installing programs on your PC." Read carefully. http://www.javacoolsoftware.com/spywareblaster.html (Prevents malware Active X installs) (BTW, SpyWareBlaster is not memory resident ... no CPU or memory load - but keep it UPDATED) The latest version as of this writing will prevent installation or prevent the malware from running if it is already installed, and it provides information and fixit-links for a variety of parasites. http://www.javacoolsoftware.com/spywareguard.html (Monitors for attempts to install malware) Keep it UPDATED. All three Very Highly Recommended Next, install and keep updated a good HOSTS file. It can help you avoid most adware/malware. See he http://www.mvps.org/winhelp2002/hosts.htm (Be sure it's named/renamed HOSTS - all caps, no extension) Additional tutorials he http://www.bleepingcomputer.com/foru...wt utorial=51 (detailed) and he http://www.spywarewarrior.com/viewtopic.php?t=410 (overview) Finally, be sure that you have a good hardware or software firewall and an AntiVirus installed, and bring your OS up-to-date with ALL Critical updates from Windows Update. -- Please respond in the same thread. Regards, Jim Byrd, MS-MVP In , dee typed: During this past week a window keeps popping up with the following message: '180 Search Assistant Alert - Warning The system has detected that a 3rd party applicaiton has removed 180 search assistant without your consent. This may cause some programs not to run as expected.' It then offers the option to reinstall, tidy up or remind me later. If, as I suspect, this is not part of Windows XP can anyone tell me what it is & how I remove it please? |
#3
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180 search assistant
dee wrote:
During this past week a window keeps popping up with the following message: '180 Search Assistant Alert - Warning The system has detected that a 3rd party applicaiton has removed 180 search assistant without your consent. This may cause some programs not to run as expected.' It then offers the option to reinstall, tidy up or remind me later. If, as I suspect, this is not part of Windows XP can anyone tell me what it is & how I remove it please? The "180 Search Assistant" is a component of n-Case. n-Case is a form of spyware. Two products that are normally quite effective at finding and removing such scumware are Ad-Aware from www.lavasoft.de and SpyBot Search and Destroy from www.safer-networking.org/. Both have free versions. Symantec provides removal instructions: http://securityresponse.symantec.com...are.ncase.html Additional manual removal instructions for the most common varieties of scumware are available he PC Hell Spyware and Adware Removal Help http://www.pchell.com/support/spyware.shtml -- Bruce Chambers Help us help you: http://dts-l.org/goodpost.htm http://www.catb.org/~esr/faqs/smart-questions.html You can have peace. Or you can have freedom. Don't ever count on having both at once. - RAH |
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