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'USB devices attached to this computer has malfunctioned' Error withWestern Digital's External USB drive...
Hi,
I am using Western Digital's 120GB Passport (External USB drive). Model Number: WD 1200XMSC It was working fine with my Dell laptop (Windows Vista-Home Basic) and my Office PC (Win XP). I was able to copy files from Laptop/ PC to HDD and vice-versa. One worst day, I printed some pics on my Home Canon IP4000 Printer by commenting it to USB port. When printing was done I removed Printer connection and shutDown the laptop. Next day when I Attached my WD External drive I got this Error saying -"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message." When I clicked the message I got A DialogBox stating USB's status as Unknown USB device!!! With my fingers crossed, I tried connecting my WD HardDisk to my Office PC(Win XP). I got the same Error. Can anybody please help me here? ++Thanks P.J. Soni _____________ |
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#2
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'USB devices attached to this computer has malfunctioned' Error with Western Digital's External USB drive...
Try this, Disconnect all USB devices except keyboard and mouse.
Go to: StartRuntype DEVMGMT.MSC press OK Scroll to the bottom to Universal Serial Bus Controllers. Right click each one, one-at-a-time, and click Uninstall. Reboot, which will reinstall your USB ports. Connect your devices and let us know if it worked. -- ---------------------------------------- www.paulsxp.com www.paulsxp.com/forum ---------------------------------------- wrote in message ... Hi, I am using Western Digital's 120GB Passport (External USB drive). Model Number: WD 1200XMSC It was working fine with my Dell laptop (Windows Vista-Home Basic) and my Office PC (Win XP). I was able to copy files from Laptop/ PC to HDD and vice-versa. One worst day, I printed some pics on my Home Canon IP4000 Printer by commenting it to USB port. When printing was done I removed Printer connection and shutDown the laptop. Next day when I Attached my WD External drive I got this Error saying -"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message." When I clicked the message I got A DialogBox stating USB's status as Unknown USB device!!! With my fingers crossed, I tried connecting my WD HardDisk to my Office PC(Win XP). I got the same Error. Can anybody please help me here? ++Thanks P.J. Soni _____________ |
#3
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'USB devices attached to this computer has malfunctioned' Errorwith Western Digital's External USB drive...
On Apr 15, 12:46*am, wrote:
Hi, I am using Western Digital's 120GB Passport (External USB drive). Model Number: WD 1200XMSC It was working fine with my Dell laptop (Windows Vista-Home Basic) and my Office PC (Win XP). I was able to copy files from Laptop/ PC to HDD and vice-versa. One worst day, I printed some pics on my Home Canon IP4000 Printer by commenting it to USB port. When printing was done I removed Printer connection and shutDown the laptop. Next day when I Attached my WD External drive I got this Error saying -"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message." When I clicked the message I got A DialogBox stating USB's status as Unknown USB device!!! With my fingers crossed, I tried connecting my WD HardDisk to my Office PC(Win XP). I got the same Error. Can anybody please help me here? ++Thanks P.J. Soni _____________ You may have to do a complete "refresh" of the USB devices. When you have the hard drive connected, uninstall the "unknown" device and disconnect the unit. Then, reconnect and if luck, the drive may re- appear correctly. If not, you will need to uninstall all USB / HID devices, the uninstall the USB controllers and reboot. Upon XP restart, it should re-detect the USB controllers and then you need to re-conenct the various USB devices. If after all this the drive still does not detect correctly, you need to try on a different PC so as to "recover" your files. If it still does not list your files, then sad to say but you may have lost the files and you will need to format the drive to test. If the format fails, then you need to get the WD diagnostics to test the disk "integrity." |
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'USB devices attached to this computer has malfunctioned' Errorwith Western Digital's External USB drive...
On Apr 15, 11:44*am, "PaulM" wrote:
Try this, Disconnect all USB devices except keyboard and mouse. Go to: StartRuntype DEVMGMT.MSC press OK Scroll to the bottom to Universal Serial Bus Controllers. Right click each one, one-at-a-time, and click Uninstall. Reboot, which will reinstall your USB ports. Connect your devices and let us know if it worked. -- ----------------------------------------www.paulsxp.comwww.paulsxp.com/forum Dear Paul, Thx for quick response! I tried it. I removed All-but-one entry from Devicemanager thr' 'Uninstall' as My KBD and Mouse got frozen. After restarting my PC, Everything got restored...(obvious). Then I connected My WD Passport. I got Msg - "Found New Hardware" Unknown Device After some seconds MSG at Tray changed to - "Found New Hardware" Your new hardware is installed and ready to use". (momentary smile) However in Devicemanager under 'USB Controller' it was showing 'Unknown Device'!!! (Previously it used to display WD 1200 External Hard Disk (or something like that) while diplaying message for New Device found! After 4-5 Seconds I again got that Ugly message - "USB devices attached to this computer has malfunctioned..." I also tried implementating ur suggestion on Windows-Vista (my home laptop). Howeevr as I UNINSTALLED 1st device it automatically pop-up a dialog saying - "driver for newly found device (controller) is being installed"!!!!! and automatically installes the uninstalled device! Please advice. |
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'USB devices attached to this computer has malfunctioned' Errorwith Western Digital's External USB drive...
On Apr 15, 10:59*pm, wrote:
On Apr 15, 11:44*am, "PaulM" wrote: Try this, Disconnect all USB devices except keyboard and mouse. Go to: StartRuntype DEVMGMT.MSC press OK Scroll to the bottom to Universal Serial Bus Controllers. Right click each one, one-at-a-time, and click Uninstall. Reboot, which will reinstall your USB ports. Connect your devices and let us know if it worked. -- ----------------------------------------www.paulsxp.comwww.paulsxp.com/forum Dear Paul, Thx for quick response! I tried it. I removed All-but-one entry from Devicemanager thr' 'Uninstall' as My KBD and Mouse got frozen. After restarting my PC, Everything got restored...(obvious). Then I connected My WD Passport. I got Msg - "Found New Hardware" Unknown Device After some seconds MSG at Tray changed to - "Found New Hardware" Your new hardware is installed and ready to use". (momentary smile) However in Devicemanager under 'USB Controller' it was showing 'Unknown Device'!!! (Previously it used to display WD 1200 External Hard Disk (or something like that) while diplaying message for New Device found! After 4-5 Seconds I again got that Ugly message - "USB devices attached to this computer has malfunctioned..." I also tried implementating ur suggestion on Windows-Vista (my home laptop). Howeevr as I UNINSTALLED 1st device it automatically pop-up a dialog saying - "driver for newly found device (controller) is being installed"!!!!! and automatically installes the uninstalled device! Please advice. Re-do this process with the "unknown" WD drive still connected. By uninstalling the "Unknown" device when connected, it should remove the "last known" USB ID for this device. Then disconnect and re-connect this drive. It should be re-detected correctly. You may have several "left-over" device settings in Device Manager and you should clean this up. One way is to select "Show hdden devices..." after starting Device Manage with the following done in a CMD window: set devmgr_show_nonpresent_devices=1 cd %SystemRoot%\System32 start devmgmt.msc And remvoe the "phantom" devices. |
#6
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'USB devices attached to this computer has malfunctioned' Error withWestern Digital's External USB drive...
I was wondering if you ever found a solution that worked. I am having the same problem. It worked on my WD External too. Then stopped working. Now Mass Storage Driver does not even work for flash drive. -- dkcarmona ------------------------------------------------------------------------ dkcarmona's Profile: http://forums.techarena.in/members/dkcarmona.htm View this thread: http://forums.techarena.in/xp-hardware/950853.htm http://forums.techarena.in |
#7
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'USB devices attached to this computer has malfunctioned' Error withWestern Digital's External USB drive...
"dkcarmona" wrote in message
... I was wondering if you ever found a solution that worked. I am having the same problem. It worked on my WD External too. Then stopped working. Now Mass Storage Driver does not even work for flash drive. No one can help much without knowing 1. Exact symptoms. 2. What system changes (if any) were made before the first malfunction. 3. What tests you have performed e.g. do peripherals run in other PCs e.g. did you reinstal USB device drivers? 4. Your malware (antivirus) regime. -- Don Phillipson Carlsbad Springs (Ottawa, Canada) |
#8
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'USB devices attached to this computer has malfunctioned' Error withWestern Digital's External USB drive...
hi all the solution to this problem is to turn your computer off for 30 min and remove the plugs from cables and then use your usb ........its a magic solution beleive me. i tried it and every thing is ok. -- etyan ------------------------------------------------------------------------ etyan's Profile: http://forums.techarena.in/members/etyan.htm View this thread: http://forums.techarena.in/xp-hardware/950853.htm http://forums.techarena.in |
#9
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'USB devices attached to this computer has malfunctioned' Error withWestern Digital's External USB drive...
When I try to charge my MP3 player I get the message one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. -- Jessi529 ------------------------------------------------------------------------ Jessi529's Profile: http://forums.techarena.in/members/99933.htm View this thread: http://forums.techarena.in/xp-hardware/950853.htm http://forums.techarena.in |
#10
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'USB devices attached to this computer has malfunctioned' Error withWestern Digital's External USB drive...
When I try to charge my MP3 player I get the message one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. -- Jessi529 ------------------------------------------------------------------------ Jessi529's Profile: http://forums.techarena.in/members/99933.htm View this thread: http://forums.techarena.in/xp-hardware/950853.htm http://forums.techarena.in |
#11
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'USB devices attached to this computer has malfunctioned' ErrorwithWestern Digital's External USB drive...
On May 20, 10:49*pm, Jessi529 wrote:
When I try to charge my MP3 player I get the message one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. -- Jessi529 ------------------------------------------------------------------------ Jessi529's Profile:http://forums.techarena.in/members/99933.htm View this thread:http://forums.techarena.in/xp-hardware/950853.htm http://forums.techarena.in It now seems that the USB ports are not providing enough power over the ports. You might be able to check this out by adding a self- powered USB hub. These have a separate power supply which adds power over the hub's USB ports. |
#12
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'USB devices attached to this computer has malfunctioned' ErrorwithWestern Digital's External USB drive...
On May 20, 10:49*pm, Jessi529 wrote:
When I try to charge my MP3 player I get the message one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. -- Jessi529 ------------------------------------------------------------------------ Jessi529's Profile:http://forums.techarena.in/members/99933.htm View this thread:http://forums.techarena.in/xp-hardware/950853.htm http://forums.techarena.in It now seems that the USB ports are not providing enough power over the ports. You might be able to check this out by adding a self- powered USB hub. These have a separate power supply which adds power over the hub's USB ports. |
#13
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'USB devices attached to this computer has malfunctioned' Error withWestern Digital's External USB drive...
Jessi529;4423199 Wrote: When I try to charge my MP3 player I get the message one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. Yeah mine is doing that samething on my mp3 pearl device.Plus my own computer don't even reconize it at all.It's saying that it malfunctioned. -- got_mp3_problem35 ------------------------------------------------------------------------ got_mp3_problem35's Profile: http://forums.techarena.in/members/110032.htm View this thread: http://forums.techarena.in/xp-hardware/950853.htm http://forums.techarena.in |
#14
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'USB devices attached to this computer has malfunctioned' Error withWestern Digital's External USB drive...
Jessi529;4423199 Wrote: When I try to charge my MP3 player I get the message one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. Yeah mine is doing that samething on my mp3 pearl device.Plus my own computer don't even reconize it at all.It's saying that it malfunctioned. -- got_mp3_problem35 ------------------------------------------------------------------------ got_mp3_problem35's Profile: http://forums.techarena.in/members/110032.htm View this thread: http://forums.techarena.in/xp-hardware/950853.htm http://forums.techarena.in |
#15
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'USB devices attached to this computer has malfunctioned' Error withWestern Digital's External USB drive...
Hahaha..... Yes, I am laughing on my self.. I tried suggestions of all of you but you know what was the real issue.. It was not connected properly from the another side, yeah i mean the cable was slightly got out of my usb scanner although it was showing power on... strange. as soon as i pushed the cable in, it detected the scanner... so next time anybody what we say ANARI here in urdu came to this problem here, try this solution also ... hehehe thank you all anywayz. -- ali.net ------------------------------------------------------------------------ ali.net's Profile: http://forums.techarena.in/members/177357.htm View this thread: http://forums.techarena.in/xp-hardware/950853.htm http://forums.techarena.in |
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