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#1
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Warning buying MS product
Bought a copy of MS Streets & Trips short time ago. I already had a number
of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. |
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#2
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Warning buying MS product
news.microsoft.com wrote:
Bought a copy of MS Streets & Trips short time ago. I already had a number of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. You bought a probably out-of-date version of something at a discounted price and it didn't go well so you are blaming someone else? What do your parents/teachers say? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#3
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Warning buying MS product
news.microsoft.com wrote:
Bought a copy of MS Streets & Trips short time ago. I already had a number of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. You bought a probably out-of-date version of something at a discounted price and it didn't go well so you are blaming someone else? What do your parents/teachers say? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#4
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Warning buying MS product
"Shenan Stanley" wrote in message ... news.microsoft.com wrote: Bought a copy of MS Streets & Trips short time ago. I already had a number of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. You bought a probably out-of-date version of something at a discounted price and it didn't go well so you are blaming someone else? No, I went into a store and bought a product in it's original packaging at the asking price. The included hardware does not work and neither MS (who "branded" the product) nor the hardware manufacturer take any reasponsibility. THAT AIN"T RIGHT!!! What do your parents/teachers say? Morally and ethically they'd agree. I know right from wrong and it's certainly wrong that it's the paying consumer always taking the chance if it works or not with no recourse. If the dealer won't take it back, MS should least offer a refund as it is their product. And I don't care when it was made, it isn't biological so didn't "go bad". As I said, just drives people to pirate. You don't like that; too bad. I couldn't give a hoot what you do or don't like, just give me back my money. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#5
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Warning buying MS product
"Shenan Stanley" wrote in message ... news.microsoft.com wrote: Bought a copy of MS Streets & Trips short time ago. I already had a number of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. You bought a probably out-of-date version of something at a discounted price and it didn't go well so you are blaming someone else? No, I went into a store and bought a product in it's original packaging at the asking price. The included hardware does not work and neither MS (who "branded" the product) nor the hardware manufacturer take any reasponsibility. THAT AIN"T RIGHT!!! What do your parents/teachers say? Morally and ethically they'd agree. I know right from wrong and it's certainly wrong that it's the paying consumer always taking the chance if it works or not with no recourse. If the dealer won't take it back, MS should least offer a refund as it is their product. And I don't care when it was made, it isn't biological so didn't "go bad". As I said, just drives people to pirate. You don't like that; too bad. I couldn't give a hoot what you do or don't like, just give me back my money. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#6
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Warning buying MS product
Since the software works, and that isn't what your beef is, WHY are you
ranting here? Also thanks for telling the world you are a self proclaimed thief! news.microsoft.com wrote: Bought a copy of MS Streets & Trips short time ago. I already had a number of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. |
#7
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Warning buying MS product
Since the software works, and that isn't what your beef is, WHY are you
ranting here? Also thanks for telling the world you are a self proclaimed thief! news.microsoft.com wrote: Bought a copy of MS Streets & Trips short time ago. I already had a number of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. |
#8
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Warning buying MS product
Were you born a HoopleHead thief, or did you work your way down?
"news.microsoft.com" pjp_is_located_@_hotmail_dot_com wrote in message ... : Bought a copy of MS Streets & Trips short time ago. I already had a number : of GPS programs but bought the package because it included a small GPS : receiver that connects to a usb port. : : S&T works as expected, GPS receiver doesn't work anywhere near reliably, : perhaps 5% of time (at first, doesn't seem to do more than light up now) and : has never kept working longer than a few minutes. : : And that's across 4 pcs so I think it safe to assume it's toast given : everything works properly when I hook up my standalone Garmin GPS to any of : these software packages. : : MS takes no responsibility for the peice of hardware, even stating in the : packaging (only readable after opening) to go to Pharos (GPS manufacturer) : for support for it. Pharos simply stated 'take it back and get your money : back'!!! Dealer won't take it back as it was old stock when I bought it at a : loss already for him instead telling me to "send it in for warranty". : : WHAT F***ING WARRANTY does one have when both pass the buck for brand new : item. : : So I end up swallowing another cost for something that doesn't work and : never did. : : MS, you wonder why I will try first and sometimes continue to use "pirated" : software. You steal money out of my pocket continually for defective : products so it's the only way to protect myself. : : |
#9
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Warning buying MS product
Were you born a HoopleHead thief, or did you work your way down?
"news.microsoft.com" pjp_is_located_@_hotmail_dot_com wrote in message ... : Bought a copy of MS Streets & Trips short time ago. I already had a number : of GPS programs but bought the package because it included a small GPS : receiver that connects to a usb port. : : S&T works as expected, GPS receiver doesn't work anywhere near reliably, : perhaps 5% of time (at first, doesn't seem to do more than light up now) and : has never kept working longer than a few minutes. : : And that's across 4 pcs so I think it safe to assume it's toast given : everything works properly when I hook up my standalone Garmin GPS to any of : these software packages. : : MS takes no responsibility for the peice of hardware, even stating in the : packaging (only readable after opening) to go to Pharos (GPS manufacturer) : for support for it. Pharos simply stated 'take it back and get your money : back'!!! Dealer won't take it back as it was old stock when I bought it at a : loss already for him instead telling me to "send it in for warranty". : : WHAT F***ING WARRANTY does one have when both pass the buck for brand new : item. : : So I end up swallowing another cost for something that doesn't work and : never did. : : MS, you wonder why I will try first and sometimes continue to use "pirated" : software. You steal money out of my pocket continually for defective : products so it's the only way to protect myself. : : |
#10
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Warning buying MS product
"Bob I" wrote in message ... Since the software works, and that isn't what your beef is, WHY are you ranting here? Also thanks for telling the world you are a self proclaimed thief! I bought it for the hardware (included GPS transponder). Certainly didn't care if I had S&T as I already have OziExplorer, Garmin Mapsource, MapPoint (later ver than the S&T) and MapSend. I'll repeat, the included hardware doesn't work hence I should be able to get a refund which I can't as no-one takes any responsibility. That's what the rants about! news.microsoft.com wrote: Bought a copy of MS Streets & Trips short time ago. I already had a number of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. |
#11
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Warning buying MS product
"Bob I" wrote in message ... Since the software works, and that isn't what your beef is, WHY are you ranting here? Also thanks for telling the world you are a self proclaimed thief! I bought it for the hardware (included GPS transponder). Certainly didn't care if I had S&T as I already have OziExplorer, Garmin Mapsource, MapPoint (later ver than the S&T) and MapSend. I'll repeat, the included hardware doesn't work hence I should be able to get a refund which I can't as no-one takes any responsibility. That's what the rants about! news.microsoft.com wrote: Bought a copy of MS Streets & Trips short time ago. I already had a number of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. |
#12
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Warning buying MS product
In ,
news.microsoft.com pjp_is_located_@_hotmail_dot_com typed: "Shenan Stanley" wrote in message ... news.microsoft.com wrote: Bought a copy of MS Streets & Trips short time ago. I already had a number of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. You bought a probably out-of-date version of something at a discounted price and it didn't go well so you are blaming someone else? No, I went into a store and bought a product in it's original packaging at the asking price. The included hardware does not work and neither MS (who "branded" the product) nor the hardware manufacturer take any reasponsibility. THAT AIN"T RIGHT!!! What do your parents/teachers say? Morally and ethically they'd agree. I know right from wrong and it's certainly wrong that it's the paying consumer always taking the chance if it works or not with no recourse. If the dealer won't take it back, MS should least offer a refund as it is their product. And I don't care when it was made, it isn't biological so didn't "go bad". As I said, just drives people to pirate. You don't like that; too bad. I couldn't give a hoot what you do or don't like, just give me back my money. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html To the OP: OK: Provide your full name, street address, city/state/zip and phone, along with a valid e-mail address and an alternate e-mail address (no disposable accounts, BTW) in a return post. Also include the proof of purchase, date/time of sale and invoice number. In return you'll receive an RMA number within three weeks and within 6 weeks after that, you'll receive notice whether you'll receive another like product or a check for the amount you paid, less S&H of course. We'll also need you to return the complete product, properly packaged, and all documentaiton what was supplied with the item in question. To verify that you at one time actually installed the product, we will also need to access your computer remotely for that verification. No personal information will be sent to us that we don't already have during that access. The only other check to be made of course will be to ascertain that your activation code is current and functional. 65% Restocking charges will be applied, based on the then current selling price of the item when you send us the bad unit, postage paid and a full explanation of the problems you experienced. |
#13
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Warning buying MS product
In ,
news.microsoft.com pjp_is_located_@_hotmail_dot_com typed: "Shenan Stanley" wrote in message ... news.microsoft.com wrote: Bought a copy of MS Streets & Trips short time ago. I already had a number of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. You bought a probably out-of-date version of something at a discounted price and it didn't go well so you are blaming someone else? No, I went into a store and bought a product in it's original packaging at the asking price. The included hardware does not work and neither MS (who "branded" the product) nor the hardware manufacturer take any reasponsibility. THAT AIN"T RIGHT!!! What do your parents/teachers say? Morally and ethically they'd agree. I know right from wrong and it's certainly wrong that it's the paying consumer always taking the chance if it works or not with no recourse. If the dealer won't take it back, MS should least offer a refund as it is their product. And I don't care when it was made, it isn't biological so didn't "go bad". As I said, just drives people to pirate. You don't like that; too bad. I couldn't give a hoot what you do or don't like, just give me back my money. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html To the OP: OK: Provide your full name, street address, city/state/zip and phone, along with a valid e-mail address and an alternate e-mail address (no disposable accounts, BTW) in a return post. Also include the proof of purchase, date/time of sale and invoice number. In return you'll receive an RMA number within three weeks and within 6 weeks after that, you'll receive notice whether you'll receive another like product or a check for the amount you paid, less S&H of course. We'll also need you to return the complete product, properly packaged, and all documentaiton what was supplied with the item in question. To verify that you at one time actually installed the product, we will also need to access your computer remotely for that verification. No personal information will be sent to us that we don't already have during that access. The only other check to be made of course will be to ascertain that your activation code is current and functional. 65% Restocking charges will be applied, based on the then current selling price of the item when you send us the bad unit, postage paid and a full explanation of the problems you experienced. |
#14
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Warning buying MS product
"Twayne" wrote in message ... In , news.microsoft.com pjp_is_located_@_hotmail_dot_com typed: "Shenan Stanley" wrote in message ... news.microsoft.com wrote: Bought a copy of MS Streets & Trips short time ago. I already had a number of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. You bought a probably out-of-date version of something at a discounted price and it didn't go well so you are blaming someone else? No, I went into a store and bought a product in it's original packaging at the asking price. The included hardware does not work and neither MS (who "branded" the product) nor the hardware manufacturer take any reasponsibility. THAT AIN"T RIGHT!!! What do your parents/teachers say? Morally and ethically they'd agree. I know right from wrong and it's certainly wrong that it's the paying consumer always taking the chance if it works or not with no recourse. If the dealer won't take it back, MS should least offer a refund as it is their product. And I don't care when it was made, it isn't biological so didn't "go bad". As I said, just drives people to pirate. You don't like that; too bad. I couldn't give a hoot what you do or don't like, just give me back my money. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html To the OP: OK: Provide your full name, street address, city/state/zip and phone, along with a valid e-mail address and an alternate e-mail address (no disposable accounts, BTW) in a return post. Also include the proof of purchase, date/time of sale and invoice number. In return you'll receive an RMA number within three weeks and within 6 weeks after that, you'll receive notice whether you'll receive another like product or a check for the amount you paid, less S&H of course. We'll also need you to return the complete product, properly packaged, and all documentaiton what was supplied with the item in question. To verify that you at one time actually installed the product, we will also need to access your computer remotely for that verification. No personal information will be sent to us that we don't already have during that access. The only other check to be made of course will be to ascertain that your activation code is current and functional. 65% Restocking charges will be applied, based on the then current selling price of the item when you send us the bad unit, postage paid and a full explanation of the problems you experienced. Cute LOL |
#15
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Warning buying MS product
"Twayne" wrote in message ... In , news.microsoft.com pjp_is_located_@_hotmail_dot_com typed: "Shenan Stanley" wrote in message ... news.microsoft.com wrote: Bought a copy of MS Streets & Trips short time ago. I already had a number of GPS programs but bought the package because it included a small GPS receiver that connects to a usb port. S&T works as expected, GPS receiver doesn't work anywhere near reliably, perhaps 5% of time (at first, doesn't seem to do more than light up now) and has never kept working longer than a few minutes. And that's across 4 pcs so I think it safe to assume it's toast given everything works properly when I hook up my standalone Garmin GPS to any of these software packages. MS takes no responsibility for the peice of hardware, even stating in the packaging (only readable after opening) to go to Pharos (GPS manufacturer) for support for it. Pharos simply stated 'take it back and get your money back'!!! Dealer won't take it back as it was old stock when I bought it at a loss already for him instead telling me to "send it in for warranty". WHAT F***ING WARRANTY does one have when both pass the buck for brand new item. So I end up swallowing another cost for something that doesn't work and never did. MS, you wonder why I will try first and sometimes continue to use "pirated" software. You steal money out of my pocket continually for defective products so it's the only way to protect myself. You bought a probably out-of-date version of something at a discounted price and it didn't go well so you are blaming someone else? No, I went into a store and bought a product in it's original packaging at the asking price. The included hardware does not work and neither MS (who "branded" the product) nor the hardware manufacturer take any reasponsibility. THAT AIN"T RIGHT!!! What do your parents/teachers say? Morally and ethically they'd agree. I know right from wrong and it's certainly wrong that it's the paying consumer always taking the chance if it works or not with no recourse. If the dealer won't take it back, MS should least offer a refund as it is their product. And I don't care when it was made, it isn't biological so didn't "go bad". As I said, just drives people to pirate. You don't like that; too bad. I couldn't give a hoot what you do or don't like, just give me back my money. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html To the OP: OK: Provide your full name, street address, city/state/zip and phone, along with a valid e-mail address and an alternate e-mail address (no disposable accounts, BTW) in a return post. Also include the proof of purchase, date/time of sale and invoice number. In return you'll receive an RMA number within three weeks and within 6 weeks after that, you'll receive notice whether you'll receive another like product or a check for the amount you paid, less S&H of course. We'll also need you to return the complete product, properly packaged, and all documentaiton what was supplied with the item in question. To verify that you at one time actually installed the product, we will also need to access your computer remotely for that verification. No personal information will be sent to us that we don't already have during that access. The only other check to be made of course will be to ascertain that your activation code is current and functional. 65% Restocking charges will be applied, based on the then current selling price of the item when you send us the bad unit, postage paid and a full explanation of the problems you experienced. Cute LOL |
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