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#1
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XP won't start anymore
Yes, it's probably a virus or trojan, but how to find out which one and get
rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. -- Bill |
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#2
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XP won't start anymore
Do this in Safe Mode with Networking. All info below.
If you have not managed to install AVG, and have no other AV on your computer, install AVAST. And also download, install, update and scan your system with Malwarebytes and Spybot Search & destroy. Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important Safe Mode If you happen to find a problem that you can’t uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. If unable to install above Programs in Normal Mode: Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating Programs to remove them. If that happens, reboot into Safe Mode with Networking, and install, update and scan from there. -- Mad Mike "Bill H." wrote: Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. -- Bill |
#3
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XP won't start anymore
Some malware is intractable, and erasing your hard disk is the only way
out. Here are two other suggestions to consider before erasing your disk: 1- Download HijackThis from www.trendsecure.com. Run it, save a log, and post the log at one of the many sites that support HJT, such as spywarewarrior.com, bleepingcomputer.com, and temerc.com -- but not here. Within a day, sometimes within an hour, you'll have one-on-one step-by-step advice from a security expert on cleaning up any infestations—or you'll have a clean bill of health from the volunteer expert. 2- Put your hard disk in a computer with an effective, comprehensive and up to date security suite. Use the good computer to scan your disk. Good luck. --- Leonard Grey Packin' the 'K' Bill H. wrote: Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. |
#4
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XP won't start anymore
most of the time, rebooting
is not an indication of an infection. instead it may be that your issue can be resolved with a little file/disk tuning up. boot up with your win cd and log into the repair/recovery console. then run the following commands at the disk prompt: chkdsk fixboot bootcfg /rebuild fixmbr then "exit" and remove the cd. -- db·´¯`·...¸)))º DatabaseBen, Retired Professional - Systems Analyst - Database Developer - Accountancy - Veteran of the Armed Forces "Bill H." wrote in message ... Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. -- Bill |
#5
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XP won't start anymore
When I restart in safe mode, programs won't install. They say that the MS
installer is missing/corrupt. AVG likewise won't run in safe mode. I've been able to get the computer to run in full normal mode, but not for very long before it reboots. I get msgs about WinWeb Security (and if I wait long enough, msg that are misspelled and reference WInWeb Securite). I found info about WinWeb Security 2008, but the manual removal instructions don't work in that what it tells me to look for, is not there. The computer is very slow, and I can't keep it running in normal mode long enough to install Windows Defender. I did get Ad-Aware installed and can run it in normal mode, but the computer will reboot before Ad-Aware can finish even the quick (smart) scan. "Mick Murphy" wrote in message ... Do this in Safe Mode with Networking. All info below. If you have not managed to install AVG, and have no other AV on your computer, install AVAST. And also download, install, update and scan your system with Malwarebytes and Spybot Search & destroy. Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important Safe Mode If you happen to find a problem that you can't uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. If unable to install above Programs in Normal Mode: Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating Programs to remove them. If that happens, reboot into Safe Mode with Networking, and install, update and scan from there. -- Mad Mike "Bill H." wrote: Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. -- Bill |
#6
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XP won't start anymore
Oh, and when I restart in safe mode with networking, AVG fails to start
"...because the application configuration is incorrect..." --Bill "Mick Murphy" wrote in message ... Do this in Safe Mode with Networking. All info below. If you have not managed to install AVG, and have no other AV on your computer, install AVAST. And also download, install, update and scan your system with Malwarebytes and Spybot Search & destroy. Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important Safe Mode If you happen to find a problem that you can't uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. If unable to install above Programs in Normal Mode: Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating Programs to remove them. If that happens, reboot into Safe Mode with Networking, and install, update and scan from there. -- Mad Mike "Bill H." wrote: Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. -- Bill |
#7
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XP won't start anymore
Bill
Disable automatic restart on system failure. This should help by allowing time to write down the STOP code properly. Keep pressing the F8 key during Start-Up and select option - Disable automatic restart on system failure. Do not re-enable automatic restart on system failure. Check for variants of the Stop Error message. However, have you tried an Online Scan? http://housecall.trendmicro.com/uk/ http://www.kaspersky.com/virusscanner http://www.ewido.net/en/onlinescan/ Trend also had software you could download and put on a floppy. I am going out now so I haven't got to research this further now. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Bill H. wrote: Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. |
#8
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XP won't start anymore
"Bill H." wrote in message ... Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. -- Bill (Bill later adds, among other things...) "I've been able to get the computer to run in full normal mode, but not for very long before it reboots.") Bill: Assuming your problem isn't hardware-related (which it might very well be based on your latest statement about the system auto rebooting after the system reaches the Desktop)... So if your problem isn't due to some difficult-to-get-rid-of malware (what makes you think "it's probably a virus or trojan"?...) So that it's *not* a problem due to malware and the various anti-malware recommendations suggested by other responders to your query won't correct the problem... It might be a good idea to undertake a Repair install of the XP OS on the basis that the problem involves a not-too-terribly corrupted OS that is not malware-caused so that (hopefully) the Repair install will return the system to a bootable functional state without the loss of any present data. I don't know if you're familiar with the process of undertaking a Repair install of the OS or even whether you wish to pursue this course of action. So if you want or need more info on the subject so indicate. Anna |
#9
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XP won't start anymore
Was able to get spybot and installed and ran in safe mode.
Found several items, and I removed them all. Rebooted again into safe mode, ran again, and it found one more which I removed. Another safemode reboot and scan, and nothing found. Decided to do the Immunzie stuff. Then rebooted into normal mode. Still xtremelys slow, and then the "winweb security" appeared. I have kept the computer off the internet during this time, using another computer to download the scanners/checkers and burning to CD to make the transfer. Still getting warning msgs, etc., that seem related to winweb security. And it still spontaneously reboots (except in safe mode). Thanks. --Bill "Mick Murphy" wrote in message ... Do this in Safe Mode with Networking. All info below. If you have not managed to install AVG, and have no other AV on your computer, install AVAST. And also download, install, update and scan your system with Malwarebytes and Spybot Search & destroy. Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important Safe Mode If you happen to find a problem that you can't uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. If unable to install above Programs in Normal Mode: Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating Programs to remove them. If that happens, reboot into Safe Mode with Networking, and install, update and scan from there. -- Mad Mike "Bill H." wrote: Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. -- Bill |
#10
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XP won't start anymore
http://free.avg.com/download?prd=afe
Bill, what version of AVG: 7.5 0r 8.0 If 7.5, get 8.0 from above link Or try Avast: http://www.avast.com/eng/download-avast-home.html Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). -- Mad Mike "Bill H." wrote: Oh, and when I restart in safe mode with networking, AVG fails to start "...because the application configuration is incorrect..." --Bill "Mick Murphy" wrote in message ... Do this in Safe Mode with Networking. All info below. If you have not managed to install AVG, and have no other AV on your computer, install AVAST. And also download, install, update and scan your system with Malwarebytes and Spybot Search & destroy. Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important Safe Mode If you happen to find a problem that you can't uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. If unable to install above Programs in Normal Mode: Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating Programs to remove them. If that happens, reboot into Safe Mode with Networking, and install, update and scan from there. -- Mad Mike "Bill H." wrote: Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. -- Bill |
#11
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XP won't start anymore
http://free.avg.com/download?prd=afe
Bill, what version of AVG: 7.5 0r 8.0 If 7.5, get 8.0 from above link Or try Avast: http://www.avast.com/eng/download-avast-home.html Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). -- Mad Mike "Bill H." wrote: When I restart in safe mode, programs won't install. They say that the MS installer is missing/corrupt. AVG likewise won't run in safe mode. I've been able to get the computer to run in full normal mode, but not for very long before it reboots. I get msgs about WinWeb Security (and if I wait long enough, msg that are misspelled and reference WInWeb Securite). I found info about WinWeb Security 2008, but the manual removal instructions don't work in that what it tells me to look for, is not there. The computer is very slow, and I can't keep it running in normal mode long enough to install Windows Defender. I did get Ad-Aware installed and can run it in normal mode, but the computer will reboot before Ad-Aware can finish even the quick (smart) scan. "Mick Murphy" wrote in message ... Do this in Safe Mode with Networking. All info below. If you have not managed to install AVG, and have no other AV on your computer, install AVAST. And also download, install, update and scan your system with Malwarebytes and Spybot Search & destroy. Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important Safe Mode If you happen to find a problem that you can't uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. If unable to install above Programs in Normal Mode: Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating Programs to remove them. If that happens, reboot into Safe Mode with Networking, and install, update and scan from there. -- Mad Mike "Bill H." wrote: Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. -- Bill |
#12
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XP won't start anymore
Pretty sure it was 8.0
I did an uninstall, hoping to try a reinstall again. --Bill "Mick Murphy" wrote in message ... http://free.avg.com/download?prd=afe Bill, what version of AVG: 7.5 0r 8.0 If 7.5, get 8.0 from above link Or try Avast: http://www.avast.com/eng/download-avast-home.html Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). -- Mad Mike "Bill H." wrote: When I restart in safe mode, programs won't install. They say that the MS installer is missing/corrupt. AVG likewise won't run in safe mode. I've been able to get the computer to run in full normal mode, but not for very long before it reboots. I get msgs about WinWeb Security (and if I wait long enough, msg that are misspelled and reference WInWeb Securite). I found info about WinWeb Security 2008, but the manual removal instructions don't work in that what it tells me to look for, is not there. The computer is very slow, and I can't keep it running in normal mode long enough to install Windows Defender. I did get Ad-Aware installed and can run it in normal mode, but the computer will reboot before Ad-Aware can finish even the quick (smart) scan. "Mick Murphy" wrote in message ... Do this in Safe Mode with Networking. All info below. If you have not managed to install AVG, and have no other AV on your computer, install AVAST. And also download, install, update and scan your system with Malwarebytes and Spybot Search & destroy. Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important Safe Mode If you happen to find a problem that you can't uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. If unable to install above Programs in Normal Mode: Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating Programs to remove them. If that happens, reboot into Safe Mode with Networking, and install, update and scan from there. -- Mad Mike "Bill H." wrote: Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. -- Bill |
#13
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XP won't start anymore
Well, so far I seem to not find any viruses/malware.
However, the computer continues to reboot at whim, and AVG and/or spybot finds a couple of infected files shortly after I reboot. I delete them, but sometime later they are back. Now how to get it to stop rebooting. And still can be slow after a reboot. --Bill "Mick Murphy" wrote in message ... http://free.avg.com/download?prd=afe Bill, what version of AVG: 7.5 0r 8.0 If 7.5, get 8.0 from above link Or try Avast: http://www.avast.com/eng/download-avast-home.html Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). -- Mad Mike "Bill H." wrote: Oh, and when I restart in safe mode with networking, AVG fails to start "...because the application configuration is incorrect..." --Bill "Mick Murphy" wrote in message ... Do this in Safe Mode with Networking. All info below. If you have not managed to install AVG, and have no other AV on your computer, install AVAST. And also download, install, update and scan your system with Malwarebytes and Spybot Search & destroy. Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important Safe Mode If you happen to find a problem that you can't uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. If unable to install above Programs in Normal Mode: Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating Programs to remove them. If that happens, reboot into Safe Mode with Networking, and install, update and scan from there. -- Mad Mike "Bill H." wrote: Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. -- Bill |
#14
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XP won't start anymore
Bill
Disable automatic restart on system failure. This should help by allowing time to write down the STOP code properly. Keep pressing the F8 key during Start-Up and select option - Disable automatic restart on system failure. Do not re-enable automatic restart on system failure. Check for variants of the Stop Error message. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Bill H. wrote: Well, so far I seem to not find any viruses/malware. However, the computer continues to reboot at whim, and AVG and/or spybot finds a couple of infected files shortly after I reboot. I delete them, but sometime later they are back. Now how to get it to stop rebooting. And still can be slow after a reboot. --Bill "Mick Murphy" wrote in message ... http://free.avg.com/download?prd=afe Bill, what version of AVG: 7.5 0r 8.0 If 7.5, get 8.0 from above link Or try Avast: http://www.avast.com/eng/download-avast-home.html Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). -- Mad Mike "Bill H." wrote: Oh, and when I restart in safe mode with networking, AVG fails to start "...because the application configuration is incorrect..." --Bill "Mick Murphy" wrote in message ... Do this in Safe Mode with Networking. All info below. If you have not managed to install AVG, and have no other AV on your computer, install AVAST. And also download, install, update and scan your system with Malwarebytes and Spybot Search & destroy. Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important Safe Mode If you happen to find a problem that you can't uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. If unable to install above Programs in Normal Mode: Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating Programs to remove them. If that happens, reboot into Safe Mode with Networking, and install, update and scan from there. -- Mad Mike "Bill H." wrote: Yes, it's probably a virus or trojan, but how to find out which one and get rid of it? Windows xp pro starts to load, gets to the splash screen, and the the computer reboots. I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off. Last known good config doesn't help. So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode. Suggestions, other than reformat and reinstall the OS? Thx. -- Bill |
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XP won't start anymore
"Bill H." wrote in message
... Still xtremelys slow, and then the "winweb security" appeared. http://www.bleepingcomputer.com/malw...inweb-security |
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