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#1
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Latest updates and HP
A friend of my recently purchased an HP laptop and with the latest round
of updates, the machine pretty much ground to a halt. HP was unable to resolve the issue but since the machine was still pretty new he returned it for a refund. He sent me a list of SKU's with known issues and except one model of Dell all were HP. I have no more info...anyone here know more? |
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#2
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Latest updates and HP
On 09/16/2017 03:47 PM, Wolf K wrote:
On 2017-09-16 16:42, philo wrote: A friend of my recently purchased an HP laptop and with the latest round of updates, the machine pretty much ground to a halt. HP was unable to resolve the issue but since the machine was still pretty new he returned it for a refund. He sent me a list of SKU's with known issues and except one model of Dell all were HP. I have no more info...anyone here know more? No, but I'd like those SKUs. TIA. Unfortunately he posted a jpg so hope this link works https://scontent-atl3-1.xx.fbcdn.net...95&oe=5A40D952 |
#3
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Latest updates and HP
On 9/16/2017 4:42 PM, philo wrote:
A friend of my recently purchased an HP laptop and with the latest round of updates, the machine pretty much ground to a halt. HP was unable to resolve the issue but since the machine was still pretty new he returned it for a refund. He sent me a list of SKU's with known issues and except one model of Dell all were HP. I have no more info...anyone here know more? Did he check HP for updates, using the HP support Assistant? In looking at a couple of the SKU that were listed on the HP.com there appears to be a problem with one of the on of the HP vendor for the software of a subsystem. Running the HP support Assistant should pick this up and download and install the corrected version. Usually the people in the Support department are the last to learn about these problems. -- 2017: The year we learn to play the great game of Euchre |
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Latest updates and HP
On 16/09/2017 21:42, philo wrote:
A friend of my recently purchased an HP laptop and with the latest round of updates, You mean you bought it!!! the machine pretty much ground to a halt. I am not surprised; You can't even know who bought the new HP so how are you going to use that laptop? He was unable to resolve the issue You were not able to resolve the issues. Don't blame your humble friend. You are the stupid one here. but since the machine was still pretty new he returned it for a refund. Good and don't buy anything because you are too stupid to use one. He sent me a list of SKU's with known issues and except one model of Dell all were HP. You are idiot so don't **** around here. I have no more info... You never had any to start with. anyone here know more? We know almost everything you don't know so how much are prepared to pay? Go to fastsupport.com https://www.fastsupport.com/ -- With over 500 million devices now running Windows 10, customer satisfaction is higher than any previous version of windows. |
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Latest updates and HP
On 16/09/2017 21:42, philo wrote:
A friend of my recently purchased an HP laptop and with the latest round of updates, You mean you bought it!!! the machine pretty much ground to a halt. I am not surprised; You can't even know who bought the new HP so how are you going to use that laptop? He was unable to resolve the issue You were not able to resolve the issues. Don't blame your humble friend. You are the stupid one here. but since the machine was still pretty new he returned it for a refund. Good and don't buy anything because you are too stupid to use one. He sent me a list of SKU's with known issues and except one model of Dell all were HP. You are idiot so don't **** around here. I have no more info... You never had any to start with. anyone here know more? We know almost everything you don't know so how much are prepared to pay? Go to fastsupport.com You become more of an asshole with every passing day. You and Burp&Fart should do everyone a favor and just go away, far, far away. Idjut!! -- Buffalo |
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Latest updates and HP
On 09/16/2017 07:50 PM, Wolf K wrote:
On 2017-09-16 16:51, philo wrote: On 09/16/2017 03:47 PM, Wolf K wrote: On 2017-09-16 16:42, philo wrote: A friend of my recently purchased an HP laptop and with the latest round of updates, the machine pretty much ground to a halt. HP was unable to resolve the issue but since the machine was still pretty new he returned it for a refund. He sent me a list of SKU's with known issues and except one model of Dell all were HP. I have no more info...anyone here know more? No, but I'd like those SKUs. TIA. Unfortunately he posted a jpg so hope this link works https://scontent-atl3-1.xx.fbcdn.net...95&oe=5A40D952 Very clear, thanks! UR welcome, hope it saves some people a headache |
#7
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Latest updates and HP
On 09/16/2017 05:23 PM, Keith Nuttle wrote:
On 9/16/2017 4:42 PM, philo wrote: A friend of my recently purchased an HP laptop and with the latest round of updates, the machine pretty much ground to a halt. HP was unable to resolve the issue but since the machine was still pretty new he returned it for a refund. He sent me a list of SKU's with known issues and except one model of Dell all were HP. I have no more info...anyone here know more? Did he check HP for updates, using the HP support Assistant?Â* In looking at a couple of the SKU that were listed on the HP.com there appears to be a problem with one of the on of the HP vendor for the software of a subsystem. Running the HP support Assistant should pick this up and download and install the corrected version.Â*Â* Usually the people in the Support department are the last to learn about these problems. I think my buddy was just ****ed and was glad he could get his money back. He did not want to fool with it. |
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Latest updates and HP
On 09/16/2017 06:38 PM, Buffalo wrote:
I know that's not Buffalo ...thanks for the laugh though |
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Latest updates and HP
philo wrote:
On 09/16/2017 03:47 PM, Wolf K wrote: On 2017-09-16 16:42, philo wrote: A friend of my recently purchased an HP laptop and with the latest round of updates, the machine pretty much ground to a halt. HP was unable to resolve the issue but since the machine was still pretty new he returned it for a refund. He sent me a list of SKU's with known issues and except one model of Dell all were HP. I have no more info...anyone here know more? No, but I'd like those SKUs. TIA. Unfortunately he posted a jpg so hope this link works https://scontent-atl3-1.xx.fbcdn.net...95&oe=5A40D952 I checked a couple of those, and they seem to be Kaby Lake processors. 2C 4T. If you get bored, you could check for a BIOS update for the platform. See if the release notes for a BIOS update, hint at Win10-related issues. Paul |
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Latest updates and HP
On 09/16/2017 08:56 PM, Paul wrote:
Unfortunately he posted a jpg so hope this link works https://scontent-atl3-1.xx.fbcdn.net...95&oe=5A40D952 I checked a couple of those, and they seem to be Kaby Lake processors. 2C 4T. If you get bored, you could check for a BIOS update for the platform. See if the release notes for a BIOS update, hint at Win10-related issues. Â*Â* Paul Thank you My guess is that MS simply cannot test their updates on every model of computer there is. |
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Latest updates and HP
On Sun, 17 Sep 2017 07:36:28 -0500, philo wrote:
On 09/16/2017 08:56 PM, Paul wrote: Unfortunately he posted a jpg so hope this link works https://scontent-atl3-1.xx.fbcdn.net...95&oe=5A40D952 I checked a couple of those, and they seem to be Kaby Lake processors. 2C 4T. If you get bored, you could check for a BIOS update for the platform. See if the release notes for a BIOS update, hint at Win10-related issues. ** Paul Thank you My guess is that MS simply cannot test their updates on every model of computer there is. I purchased my HP laptop in February and it has a Kaby-Lake cpu. 450 G4 model KenW |
#12
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Latest updates and HP
philo wrote:
On 09/16/2017 08:56 PM, Paul wrote: Unfortunately he posted a jpg so hope this link works https://scontent-atl3-1.xx.fbcdn.net...95&oe=5A40D952 I checked a couple of those, and they seem to be Kaby Lake processors. 2C 4T. If you get bored, you could check for a BIOS update for the platform. See if the release notes for a BIOS update, hint at Win10-related issues. Paul Thank you My guess is that MS simply cannot test their updates on every model of computer there is. But you missed it. Loading that update on your friends computer *was* the test. Consumers are used to test the patches first, before the patch is released to Enterprise, or before they go to the US Military (who have the telemetry turned off). Kaby Lake is like a lot of other Intel processors, but one difference, is it has a very fast "state change" speed. It might take 100us for the older processors to do a voltage/multiplier change. Kaby makes changes like that faster. Microsoft claims they couldn't "fit" whatever that feature is called, into Windows 7, but were willing to do it for Windows 10. I'm not convinced anyone would notice if that feature was disabled. A lot of the slowness on Win10, is railing the disk drive with the "incessant scanning of files". If you replace the hard drive with an SSD, then the CPU becomes the limiting factor. And if you were hoping that Microsoft would "hurry up with the maintenance", they seem to have a policy of not using the entire CPU when you would want them to. Say Windows Defender is scanning the drive. If you had a four core processor (4C 8T), maybe they use two cores to scan for malware. Instead of having eight threads of execution, and finishing the job pretty damn quick. Paul |
#13
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Latest updates and HP
"philo" wrote in message news
On 09/16/2017 06:38 PM, Buffalo wrote: I know that's not Buffalo ...thanks for the laugh though Actually it was, but it was in response to Good Guy and the comments were directed to him, not you. I use WinQuote with my Windows Live Mail 2012 Account and somehow it erased any reference to him in the reply. I just tried it again and the same thing happened while using WinQuote. I then just tried forwarding it and it worked OK. I will have to be more diligent if I ever reply to one of his posts. Have fun. -- Buffalo |
#14
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Latest updates and HP
On 09/17/2017 10:19 AM, Paul wrote:
Thanks Paul, will pass along the info Thank you My guess is that MS simply cannot test their updates on every model of computer there is. But you missed it. Loading that update on your friends computer *was* the test. Consumers are used to test the patches first, before the patch is released to Enterprise, or before they go to the US Military (who have the telemetry turned off). Kaby Lake is like a lot of other Intel processors, but one difference, is it has a very fast "state change" speed. It might take 100us for the older processors to do a voltage/multiplier change. Kaby makes changes like that faster. Microsoft claims they couldn't "fit" whatever that feature is called, into Windows 7, but were willing to do it for Windows 10. I'm not convinced anyone would notice if that feature was disabled. A lot of the slowness on Win10, is railing the disk drive with the "incessant scanning of files". If you replace the hard drive with an SSD, then the CPU becomes the limiting factor. And if you were hoping that Microsoft would "hurry up with the maintenance", they seem to have a policy of not using the entire CPU when you would want them to. Say Windows Defender is scanning the drive. If you had a four core processor (4C 8T), maybe they use two cores to scan for malware. Instead of having eight threads of execution, and finishing the job pretty damn quick. Â*Â* Paul |
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Latest updates and HP
On 09/17/2017 12:14 PM, Buffalo wrote:
"philo"Â* wrote in message news On 09/16/2017 06:38 PM, Buffalo wrote: I know that's not Buffalo ...thanks for the laugh though Actually it was, but it was in response to Good Guy and the comments were directed to him, not you. I use WinQuote with my Windows Live Mail 2012 Account and somehow it erased any reference to him in the reply. I just tried it again and the same thing happened while using WinQuote. I then just tried forwarding it and it worked OK. I will have to be more diligent if I ever reply to one of his posts. Have fun. Oh, I had him blocked years ago. Sheesh, trolling for years and ignored by most must make for a pretty sad life |
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