Setup could not verify the integrity of update.inf

"George M. Garner Jr." wrote in message ...
I am unable to install the following patches to an XP SP1 box:

Patch NOT Installed MS03-007 Q815021
File C:\WINDOWS\system32\ntdll.dll has a file version
[5.1.2600.1106] that is less than what is expected [5.1.2600.1217].


Patch NOT Installed MS03-013 Q811493
File C:\WINDOWS\system32\ntoskrnl.exe has a file version
[5.1.2600.1106] that is less than what is expected [5.1.2600.1151].


Patch NOT Installed MS03-023 Q823559
File C:\Program Files\Common Files\Microsoft
Shared\TextConv\html32.cnv has a file version [2000.11.9.0] that is
less than what is expected [2003.1100.5426.0].


Patch NOT Installed MS03-024 Q817606
File C:\WINDOWS\system32\drivers\srv.sys has a file version
[5.1.2600.0] that is less than what is expected [5.1.2600.1193].


Patch NOT Installed MS03-026 Q823980
File C:\WINDOWS\system32\rpcrt4.dll has a file version
[5.1.2600.1106] that is less than what is expected [5.1.2600.1230].


Patch NOT Installed MS03-027 Q821557
The registry key **SOFTWARE\Microsoft\Updates\Windows
XP\SP2\KB821557** does not exist. It is required for this patch to
be considered installed.


Patch NOT Installed MS03-030 Q819696
File C:\WINDOWS\system32\quartz.dll has a file version
[6.4.2600.1106] that is less than what is expected [6.4.2600.1221].

The error message is:

"Setup could not verify the integrity of update.inf. Make sure that the
cryptographic service is running on this computer."

The cryptographic service is definitely running.

I tried the recommendations of http://support.microsoft.com/?kbid=326815
with no effect. I also tried a repair install of XP + sp1. This also did
not solve the problem.

The contents of %systemroot%\KB823980.txt are as follows:

Service Pack started with following command line:
***

InstallInfCatalogFile: Installing
e:\ca46321a20fa9d775ce076\sp2\update\KB823980.cat as _000000_.cat...
***

VerifySize: Unable to verify size: Source = NULL: c:\windows\_000000_.cat

***

InstallCatalogFile: VerifyCatalogFile failed for c:\windows\_000000_.cat;
error=0x80092026.
***

InstallInfCatalogFile: Installation failed; error=0x00000002.
***

DoInstallation: ValidateSingleFileSignature Failed: STR_FAILED_INF_INTEGRITY
***

KB823980 Setup encountered an error: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
***

Setup could not verify the integrity of the file Update.inf. Make sure the
Cryptographic service is running on this computer.
***

Message displayed to the user: Setup could not verify the integrity of the
file Update.inf. Make sure the Cryptographic service is running on this
computer.
***

User Input: OK
***

What else can I do to resolve this problem?

Regards,

George.


OK George, this is what you have to do

1. Turn off System Restore
2. Go "Start Run" then type "CMD" this will load a command prompt
3. Type the following in sequence that I typed, please don't type the
stuff inside brackets!

(this will reset the Cryptographic service)
net stop cryptsvc
ren c:\windows\system32\catroot2 oldcatroot2
net start cryptsvc
(this will re-register some necessary dll files)
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 cryptdlg.dll


Now type exit to close the command prompt

one last thing to do before you start the update is to turn the
"System Restore" back on!! or else the update will not work, you will
get the exact same message! So turn on SYSTEM RESTORE. Trust me, past
experience, major pain

Best of luck
Mitch