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"The Document Failed to Print" Error Message
I'm afraid I don't have a fix but just to let you know
that I'm getting the same problem but with my HP V40 connected directly to the USB port! -----Original Message----- I recently purchased a new laptop with Windows XP Home. I was previously using Windows 98 (not SE.) I have an HP LaserJet and two Epson inkjets connected to the laptop. I am consistently getting error messages stating "The document failed to print." Sometimes the document DOES print, but other times it doesn't print all the way or at all. This happens with both types of printers (laser and inkjet), but usually only happens when the printers are connected through a USB hub (powered or not powered, 1.1 or 2.0) or a USB printer hub (that connects printers to two different computers), but not when connected directly to the computer's USB port. The LaserJet has a parallel cable that is connected via an adapter/converter to the USB hub (it predates USB by a few years.) The inkjets are USB only. I've researched this up and down, in various newsgroups and have found that other people seem to be having the same or similar problems-- and always with XP. Can anyone offer any suggestions about how to improve this situation, short of never using USB hubs? Thank you! . |
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