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Everything connects successfully, EXCEPT Messenger 4.7 - ?



 
 
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  #1  
Old January 8th 04, 05:25 PM
Henricus
external usenet poster
 
Posts: n/a
Default Everything connects successfully, EXCEPT Messenger 4.7 - ?

All programs that need internet access successfully connect. Except Win Messenger. (it is usually the other way around . I can login successfully from another computer, so I know it is my Win XP Home PC. The only message I get is that the PW is incorrect or the user name does not exist, which I know is not the case.

Stumped!

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  #2  
Old January 8th 04, 05:25 PM
Jonathan Kay [MVP]
external usenet poster
 
Posts: n/a
Default Everything connects successfully, EXCEPT Messenger 4.7 - ?

Greetings,

Here are some suggestions you might want to check/try:

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK

Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Henricus" wrote in message
...
All programs that need internet access successfully connect. Except Win Messenger. (it is
usually the other way around . I can login successfully from another computer, so I know
it is my Win XP Home PC. The only message I get is that the PW is incorrect or the user name
does not exist, which I know is not the case.

Stumped!


  #3  
Old January 9th 04, 01:10 PM
Henricus
external usenet poster
 
Posts: n/a
Default Everything connects successfully, EXCEPT Messenger 4.7 - ?

Don't know, which one, but one of them did the trick...

Thanks again!
"Jonathan Kay [MVP]" wrote in message
...
Greetings,

Here are some suggestions you might want to check/try:

1. The date on your computer needs to be set properly -- double click the

clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing

it in with the
correct case (uppercase or lowercase).
3. Change your password @

http://memberservicesnet.passport.co...erservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security

etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet,

especially since you
upgraded. You may need to re/add Messenger to the allowed list of

programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking

Messenger -- try
restarting it and see if that helps the situation. You also might try

uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it

is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the

Tools menu, then
Internet Options, then click the Delete Files button, and when that's

complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the

Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and

verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use

SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK

Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Henricus" wrote in message
...
All programs that need internet access successfully connect. Except Win

Messenger. (it is
usually the other way around . I can login successfully from another

computer, so I know
it is my Win XP Home PC. The only message I get is that the PW is

incorrect or the user name
does not exist, which I know is not the case.

Stumped!




  #4  
Old January 9th 04, 01:10 PM
Jonathan Kay [MVP]
external usenet poster
 
Posts: n/a
Default Everything connects successfully, EXCEPT Messenger 4.7 - ?

Hi,

Glad to hear it =).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Henricus" wrote in message
...
Don't know, which one, but one of them did the trick...

Thanks again!
"Jonathan Kay [MVP]" wrote in message
...
Greetings,

Here are some suggestions you might want to check/try:

1. The date on your computer needs to be set properly -- double click the

clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing

it in with the
correct case (uppercase or lowercase).
3. Change your password @

http://memberservicesnet.passport.co...erservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security

etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet,

especially since you
upgraded. You may need to re/add Messenger to the allowed list of

programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking

Messenger -- try
restarting it and see if that helps the situation. You also might try

uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it

is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the

Tools menu, then
Internet Options, then click the Delete Files button, and when that's

complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the

Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and

verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use

SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK

Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Henricus" wrote in message
...
All programs that need internet access successfully connect. Except Win

Messenger. (it is
usually the other way around . I can login successfully from another

computer, so I know
it is my Win XP Home PC. The only message I get is that the PW is

incorrect or the user name
does not exist, which I know is not the case.

Stumped!






 




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