Why can't Microsoft figure it out - updates, that is

No surprise, but the latest "feature update" fails to install on my Win
10 Pro laptop. The last one didn't either. The question remains: why
can't MS figure out why the updates fail? All I get is the generic
complaint that "some features could not be configured." Why? After all
these years, can't MS do better than that? I've looked at log files, but
they are indecipherable. MS has looked at them too and reached the same
conclusion... I spent a career developing software and I can imagine how
management would have reacted if they were told that the software we'd
developed failed in the field but we couldn't figure out why. Do
enterprise customers have to put up with this?

Jason wrote:

Do enterprise customers have to put up with this?

Enterprise IT depts don't usually spend much time fixing stuff, if
there's no easy fix they swap out the whole PC, then wipe and re-image
the original one ...

On Wed, 10 Oct 2018 21:43:44 -0400, Jason
wrote:

No surprise, but the latest "feature update" fails to install on my Win
10 Pro laptop. The last one didn't either. The question remains: why
can't MS figure out why the updates fail? All I get is the generic
complaint that "some features could not be configured." Why? After all
these years, can't MS do better than that? I've looked at log files, but
they are indecipherable. MS has looked at them too and reached the same
conclusion... I spent a career developing software and I can imagine how
management would have reacted if they were told that the software we'd
developed failed in the field but we couldn't figure out why. Do
enterprise customers have to put up with this?

Before I retired I did hardware and software design. Everything went
through many stages of test, validation and stress testing. Even so
there was an occasional failure on a customer installation. The cost
of mending hardware when it was miles away was quite expensive.
Software could be was usually fixable remotely.
--
http://www.npsnn.com

In article ,
says...
Even so
there was an occasional failure on a customer installation.

Emphasis on "occasional"! That's understandable, but after reading the
litany of problems that so many people report here I don't think it's an
occasional problem. It may be a testing issue, but my bet is on poor
design (or simple negligence by MS...). I've had a few successes and a
boatload of failures with Win 10 on three machines and MS "support" has
failed to be of any help whatsoever. All the developers where I worked
were required to cycle through the support organization occasionally. It
was eye opening to say the least, but I think it made for better
development.