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computer restart unexpectedly
i am using windows xp and it seems i am having a problem
with this os. it restart unexpectedly.i already format the hard disk and re-installed it,suddenly i got the same problem.is it the memory causing the problem? |
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#2
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computer restart unexpectedly
First, be sure your antivirus software has the latest definitions and run a
virus scan. If your system is clear of viruses, open Control Panel, open System, go to the Advanced tab, click Settings under Startup and Recovery, remove the check from Automatically Restart under System Failure. This will cause the system to blue screen instead of reboot on errors and the menssage may give a clue as to the source of the issue. Also in Control Panel, open Administrative Tools, open Event Viewer, look for errors corresponding to the crash, double click the error, the information contained within may give a clue as to the source of the problem. Assuming you have an XP CD and not a recovery CD, place the XP CD in the drive, when the setup screen appears, select "Check System Compatibility," the report it generates may point to problem hardware or software on your system. If you do not have an XP CD, you can download the this application known as the Upgrade Advisor from the following site: http://www.microsoft.com/windowsxp/p...ng/advisor.asp Note: If you have access to a broadband connection it might be best to download using that as this is a rather large download. Check for the latest drivers for your hardware, especially your graphics card and soundcard and all peripherals connected to your system. No not use Windows Update for this, go to the device manufacturer's web sites and if you install updated drivers, ignore the message about drivers being unsigned by Microsoft. -- Michael Solomon MS-MVP Windows Shell/User Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ wrote in message ... i am using windows xp and it seems i am having a problem with this os. it restart unexpectedly.i already format the hard disk and re-installed it,suddenly i got the same problem.is it the memory causing the problem? |
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